Prakhar Bhatia

<p><strong>TG Live Chat</strong> is a powerful WordPress plugin that enables real-time communication between your website visitors and support team through messaging service. Customers can chat directly on your website without leaving the page, while you reply from the comfort of your messaging app.</p>
<h4>Key Features</h4>
<p>💬 <strong>Real-time Chat</strong><br />
* Customers chat directly on your website<br />
* Messages delivered instantly to your messaging app<br />
* Reply from messaging app – no need to open WordPress admin<br />
* Multiple admin support (comma-separated chat IDs)</p>
<p>🔒 <strong>Privacy Protection</strong><br />
* Your messaging ID stays private<br />
* Customer identity protected<br />
* Optional customer data storage<br />
* Auto-delete customer data after X days</p>
<p>🎨 <strong>Customizable Widget</strong><br />
* 3 beautiful skin options (Default, Dark, Light)<br />
* Custom support representative name and avatar<br />
* Auto-pop after configurable delay<br />
* Exclude specific pages from showing widget</p>
<p>⚙️ <strong>Flexible Configuration</strong><br />
* Easy messaging bot setup<br />
* Multiple admin chat IDs support<br />
* Page exclusion settings<br />
* Data retention controls</p>
<p>📱 <strong>Seamless Integration</strong><br />
* Works with any messaging bot<br />
* Simple webhook setup<br />
* No external services required<br />
* Lightweight and fast</p>
<h4>How It Works</h4>
<ol>
<li><strong>Customer starts chat</strong>: Visitor fills in name, email, and phone on your website</li>
<li><strong>Message to messaging app</strong>: Customer messages are sent to your messaging app via bot</li>
<li><strong>You reply</strong>: Reply directly from messaging app (click button or reply to message)</li>
<li><strong>Customer receives</strong>: Your reply appears instantly in the website chat widget</li>
</ol>
<h4>Use Cases</h4>
<ul>
<li><strong>Customer Support</strong>: Provide instant support to website visitors</li>
<li><strong>Lead Generation</strong>: Capture customer information before chat</li>
<li><strong>Sales Assistance</strong>: Help customers with purchases in real-time</li>
<li><strong>FAQ Support</strong>: Answer questions quickly without leaving messaging app</li>
<li><strong>Privacy-Conscious Support</strong>: Keep your personal messaging ID private</li>
</ul>
<h4>Privacy & Data</h4>
<ul>
<li>Customer data storage is optional</li>
<li>Auto-delete customer data after configurable days</li>
<li>No tracking without explicit configuration</li>
<li>All data stored locally in your WordPress database</li>
<li>GDPR-friendly with data retention controls</li>
</ul>
<h3>Support</h3>
<p>For support, feature requests, or bug reports:<br />
* Website: https://nandann.com<br />
* Subject: WordPress Development Help Request</p>
<p>Professional WordPress development and troubleshooting services available. Expert solutions for complex WordPress challenges including custom development, site migrations, security audits, and performance optimization.</p>
<h3>Privacy</h3>
<p>This plugin respects user privacy:</p>
<ul>
<li>Customer data storage is optional (admin can disable)</li>
<li>Auto-delete customer data after configurable days</li>
<li>No tracking without explicit admin configuration</li>
<li>All data stored locally in WordPress database</li>
<li>Customer information only sent to configured messaging chat IDs</li>
</ul>
<p>The plugin collects and stores the following information (if enabled):<br />
– Customer name, email, phone<br />
– Chat messages<br />
– Conversation timestamps</p>
<p>This data is used solely for customer support purposes. You can configure automatic deletion of old data in the settings.</p>
<h3>External Services</h3>
<p>This plugin connects to external services to provide its functionality. Below is detailed information about each service.</p>
<h3>Telegram Bot API</h3>
<p>This plugin connects to the Telegram Bot API (api.telegram.org) to enable real-time communication between your website visitors and your Telegram app.</p>
<p><strong>What the service is and what it is used for:</strong></p>
<p>The Telegram Bot API is used to:<br />
* Send customer messages from your website to your Telegram app<br />
* Receive your replies from Telegram and deliver them to customers on your website<br />
* Manage webhook configuration for real-time message delivery</p>
<p><strong>What data is sent and when:</strong></p>
<ul>
<li><strong>When a customer sends a message</strong>: The plugin sends the customer’s message, name, email, phone number (if provided), and page URL to the Telegram Bot API. This occurs only when a customer submits a message through the chat widget.</li>
<li><strong>When you reply from Telegram</strong>: Your reply is sent from Telegram to the plugin’s webhook endpoint. This occurs only when you send a reply from your Telegram app.</li>
<li><strong>Webhook management</strong>: The plugin sends webhook configuration requests (setWebhook, getWebhookInfo, deleteWebhook) when settings are saved or webhook connection is verified.</li>
</ul>
<p><strong>Service Provider:</strong> Telegram Messenger Inc.<br />
* Terms of Service: https://telegram.org/tos<br />
* Privacy Policy: https://telegram.org/privacy</p>
<p><strong>Data Transmission:</strong></p>
<p>No data is transmitted to external services during normal website browsing. Data is only sent when:<br />
1. A customer initiates a chat or sends a message on your website<br />
2. You reply to a customer message from your Telegram app<br />
3. The plugin needs to configure or verify the webhook connection</p>
<h3>About the Developer</h3>
<p><strong>Prakhar Bhatia</strong> is a professional WordPress developer and troubleshooter with extensive experience in:</p>
<ul>
<li><strong>WordPress Troubleshooting</strong>: Expert diagnosis and resolution of complex WordPress issues, performance optimization, and security hardening</li>
<li><strong>Custom Development</strong>: Bespoke WordPress plugins, themes, and custom functionality tailored to specific business needs  </li>
<li><strong>Site Migration & Hosting</strong>: Seamless website migrations, hosting optimization, and server configuration for peak performance</li>
<li><strong>Security & Maintenance</strong>: Comprehensive security audits, malware removal, and ongoing maintenance to keep sites secure</li>
</ul>
<p><strong>Nandann Creative Agency</strong> specializes in WordPress development solutions for businesses of all sizes.</p>
<p>Website: https://nandann.com</p>


TG Live Chat

Connect your website visitors with live chat through messaging service. Customers chat on your website while you reply from your messaging app.

Betaout

<h4>CRM</h4>
<p>A central repository having complete details about your users and their actions, giving you powerful user intelligence data and capability to support and improve their experience.</p>
<h4>Know your Customer 360</h4>
<p>Track customer interaction, actions, conversations, sales and attributes in real time. Easy to navigate and clear organizing of customer data in smart tabs help you know right data in  least time.</p>
<h4>Smart User Segmentation</h4>
<p>Your users by their action on site tell you a lot of information about intent, attributes and interest. Effortlessly segment your users with existing data available with you; helping you do demographic, psychographic, and geographic targeting.</p>
<h4>Unlimited Custom User Properties</h4>
<p>We know that every business has focus on different property and user attribute. We allow you to define your own custom user properties, so that you give your users unparalleled onsite experience.</p>
<h4>Email Marketing</h4>
<p>Using your most powerful marketing medium has never been so easy.  Reach smartly to your thousands or even one customer, with WYSIWYG email editor and hundreds of available templates</p>
<h4>Event Triggered Emails</h4>
<p>Send real time email to your user as per their attribute and actions on your site.</p>
<h4>Newsletter Reports</h4>
<p>Integrate any mail server from Amazon SES to any SMTP to send personalised marketing newsletter to your users, and track all the actions on them.  No need to manually put URL tracking.</p>
<h4>Behavioural Emails</h4>
<p>Onboard your users with intelligent drip email course which gives them information but gradually, increasing your brand visibility and awareness</p>
<h4>Responsive, Beautiful and Smart Templates</h4>
<p>Create beautiful custom newsletter without worrying about Tech team, giving you speed and flexibility to get your marketing message across at right time with right look.</p>
<h4>On-site Engagement</h4>
<p>Your website is not only the destination for your customers, but also another medium to engage your users and convey right message. Engage and message at the right time when user is most attentive.</p>
<h4>Various Apps</h4>
<p>Create Infobar, Pop-ups, Slider, Exit intent, quick survey, etc in 5 clicks and less than 3 minutes, and get your messages across.</p>
<h4>Abandoned Cart Recovery messages</h4>
<p>Smartly nudge your customers about their abandoned carts helping you get the last pull done, in most effective manner.</p>
<h4>Social Share buttons</h4>
<p>Your brand ambassadors are not number but users. Know them and get your social share widgets on right places as per your users.</p>
<h4>Help Desk and Feedback</h4>
<p>Give support to your users within your own site. Make your support team extension of your marketing team.</p>
<h4>Feedback Widget</h4>
<p>A smart real time on site notification widget where your users can communicate with you.</p>
<h4>Team Members</h4>
<p>Make your support team your marketing team by increasing custom happiness and retention</p>
<p>For more info, please go to our website – http://www.getamplify.com</p>


Woocommerce Betaout

Helping Ecommerce Companies drive more sales and customer happiness.

TG Live Chat vs Woocommerce Betaout