Thorsten Frommen

<p><strong>Find out what posts logged-in users found helpful.</strong></p>
<p>Have you ever wanted to know about the quality of your posts? At least a little bit?</p>
<p>This is exactly when <em>That Was Helpful</em> kicks in.</p>
<p>This simple plugin lets you track how many logged-in users found individual posts helpful.</p>
<h4>Usage</h4>
<p>What this plugin is all about is providing a means to mark individual posts helpful. Each unique user can vote only once for each post. Of course, cast votes can be retracted.</p>
<p><strong>Actions</strong></p>
<p>In case you want to show the form depending on some (complicated) condition (and not always), simply wrap <code>do_action( 'that_was_helpful', $optional_post_id )</code> in the condition, and put it in your desired template file(s). If you provide an existing post ID as parameter, the according post’s votes are displayed. Otherwise the current post is used.</p>
<p><strong>Filters</strong></p>
<p>In order to customize certain aspects of the plugin, it provides you with several filters. For each of these, a short description as well as a code example on how to alter the default behavior is given below. Just put the according code snippet in your theme’s <code>functions.php</code> file or your <em>customization</em> plugin, or to some other appropriate place.</p>
<p><strong><code>that_was_helpful_capability</code></strong></p>
<p>Managing the plugin’s settings is restricted to a certain capability, which is by default <code>manage_options</code>.</p>
<pre><code>/**  * Filters the capability required to manage the settings.  *  * @param string $capability Capability required to manage the settings.  */ add_filter( 'that_was_helpful_capability', function() {      return 'edit_users'; } ); </code></pre>
<h4>Contribution</h4>
<p>To <strong>contribute</strong> to this plugin, please see its <a href="https://github.com/tfrommen/that-was-helpful" rel="nofollow ugc"><strong>GitHub repository</strong></a>.</p>
<p>If you have a feature request, or if you have developed the feature already, please feel free to use the Issues and/or Pull Requests section.</p>
<p>Of course, you can also provide me with translations if you would like to use the plugin in another not yet included language.</p>


That Was Helpful

Find out what posts logged-in users found helpful.

DAEXT

<p>This plugin lets you easily add a “Was it helpful?” survey on your blog or knowledge base pages.</p>
<p>Use this quick pool to understand if your content resonates with your audience and apply the proper improvements to your website.</p>
<h3>Pro Version</h3>
<p>The <a href="https://daext.com/helpful/" rel="nofollow ugc">Pro Version</a> of this plugin is now available with additional features such as the ability to send email notifications when new feedback is received, export the feedback data, download the single feedback in PDF format, options to configure the feedback form position, and more.</p>
<h3>Why should you use a “Was this helpful? Yes/No” survey to improve your content?</h3>
<p>People are willing to share feedback when they do not have to make an effort to open the survey and fill out a lengthy form. Consequently, a simple “Was this helpful? Yes/No” feedback form is ideal for finding issues in your articles.</p>
<h3>How the plugin applies the “Was this helpful?” survey to your WordPress site?</h3>
<p>The plugin, using filters, automatically applies the feedback form at the end of the articles that belong to the configured custom post types. The form includes a custom question like “Was this helpful?” (or “Do you find this article helpful?”, “Would you recommend it?”, etc.), buttons to submit positive or negative feedback, and an optional field that lets the user send a feedback comment.</p>
<h3>Browse the feedback data</h3>
<p>The plugin collects the feedback value (positive or negative) and, optionally, a comment from the user. These data are stored in a custom plugin database table and available to you in the Statistics menu or from a dedicated Post sidebar section.</p>
<h4>Statistics menu</h4>
<p>The statistics menu displays statistics on the feedback received by the posts. Here, you will find essential metrics like the positive feedback ratio and the number of positive and negative feedback. In addition, the plugin will also present details on the single feedback values and feedback comments in a dedicated submenu.</p>
<p>We have also included the ability to filter the statistics. So you can, for example, quickly find posts that need improvements by displaying only the ones with a specific positive feedback ratio.</p>
<h4>Feedback menu</h4>
<p>The feedback menu shows the single feedback received by the articles. Filters are available and can be used, for example, to find submissions received on a specific date, comments that include certain keywords, and more.</p>
<h4>Post sidebar section</h4>
<p>The plugin adds a new dedicated section named “Helpful” in the block editor sidebar. Here you can easily monitor positive and negative feedback while editing the articles.</p>
<h3>Features</h3>
<h4>Limit multiple feedback on the same article</h4>
<p>Prevent multiple form submissions by using cookies or by checking the user IP.</p>
<h4>Apply “Was this helpful?” only to specific custom post types</h4>
<p>A dedicated option allows you to apply the “Was this helpful?” survey only to specific post types. Use this option, for example, to collect feedback only on your knowledge base pages and not on your blog articles and pages.</p>
<h4>Feedback comments</h4>
<p>Receive comments from the users. With a dedicated option, you can enable this feature under the following alternative conditions:</p>
<ul>
<li>Always</li>
<li>After a positive feedback</li>
<li>After a negative feedback</li>
<li>Never</li>
</ul>
<h4>Multiple Rating Buttons Styles</h4>
<p>Select between multiple types of rating buttons. Your options include text-only buttons, icons, and text buttons with icons.</p>
<h4>Customizable SVG for the icons</h4>
<p>We included high-quality icons in SVG format to submit the ratings.</p>
<p>Currently, the following SVG icons are available:</p>
<ul>
<li>Happy face</li>
<li>Sad face</li>
<li>Thumb up</li>
<li>Thumb down</li>
</ul>
<p>Note that from the plugin options, you can select your favorite icons and customize the icon’s colors.</p>
<h4>Content customizations</h4>
<p>Configure the exact textual content displayed in the form. With this feature, you can, for example, change the “Was this helpful?” question to common variations like “Do you find this article helpful?”, “Would you recommend it?”</p>
<p>Here you can also configure the other sentences included in the form. For example, you can encourage the user to leave a feedback comment with sentences like “We’re glad that you liked the post! Let us know why.”, “How can we make it better?”, “We’re sorry to hear that. Please let us know how we can improve.”</p>
<h4>Typography customization</h4>
<p>Easily configure the font family, font size, font style, font weight, and line height of any textual element displayed in the feedback form.</p>
<p>In addition, you can load custom Google Fonts by including the embed code in a dedicated plugin option.</p>
<h4>Colors Customizations</h4>
<p>You can customize the color of any displayed form element with dedicated options.</p>
<h4>Spacing</h4>
<p>Configure the margin and padding of the form elements with dedicated options.</p>
<h4>Back-end customizations</h4>
<p>Customize the back-end menus of the plugin, for example, by restricting the plugin menus only to users with specific capabilities, configuring a custom number of paginated items, and more.</p>
<h4>Test mode</h4>
<p>Test the “Was this helpful?” form with a dedicated “Test Mode” option before going live.</p>
<h4>Configure the feedback comment length</h4>
<p>Limit the maximum number of characters the users can include in the feedback comment.</p>
<h4>Enable the form on a per-post basis</h4>
<p>Enable or disable the feedback form on a per-post basis with a toggle available in a dedicated section of the block editor sidebar.</p>
<h4>Other Plugins from us</h4>
<p>If you like this plugin, please check out our other projects on <a href="https://daext.com/" rel="nofollow ugc">our website</a>.</p>
<h3>Credits</h3>
<p>This plugin makes use of the following resources:</p>
<ul>
<li><a href="https://github.com/select2/select2" rel="nofollow ugc">Select2</a> licensed under the <a href="http://www.opensource.org/licenses/mit-license.php" rel="nofollow ugc">MIT License</a></li>
</ul>


Helpful – Article Feedback Plugin

Easily add a "Was it helpful?" survey on your blog or knowledge base pages with this article feedback plugin.

That Was Helpful vs Helpful – Article Feedback Plugin