Casengo

<a href="http://www.casengo.com/" rel="nofollow ugc">Casengo Live Chat Support</a> allows you to add live chat to your website quickly and easily. With Casengo Live Chat Support, you can handle questions via live chat, email directly from your website. Casengo Live Chat Support helps you to respond faster to questions than ever, and to improve their satisfaction with a delicious combination of live chat and email.
Casengo Live Chat Core Features & Benefits
<li>Casengo supports WhatsApp as a customer service channel. WhatsApp has been integrated to help businesses communicate with customers</li>
<li>Live Chat Customization. Change look and feel of live chat button and form</li>
<li>NEW Forward cases. Use Casengo to forward cases to people outside of your customer support team.</li>
<li>NEW Mobile App. Use Casengo on your phone or tablet.</li>
<li>NEW Pro-active. Increase online conversion by automatically a chat window after 5 seconds</li>
<li>Multi-brand. Manage multiple websites from within Casengo</li>
<li>Knowledge base. Boost self-service with the Casengo FAQ plugin</li>
<li>Team collaboration. Easily ask co-workers to help out</li>
<li>Quick replies. Quickly provide customers with the right answer</li>
<li>Mailboxes. Manage multiple mailboxes from within Casengo</li>
<li>Reporting. know your company’s peak periods</li>
<li>Flex users. Add short-time users for flexible support</li>
<li>In the cloud. Handle customer enquiries from anywhere</li>
<li>Instant overview. Customer status clear at a single glance</li>
<li>Simple setup. No training or technical knowledge needed</li>
<li>Hybrid messaging. Seamlessly blend live chat with email and WhatsApp messages</li>
<li>Whatsapp. You can now connect your Whatsapp account with Casengo to support your customers directly with Whatsapp</li>
Check out this video about Whatsapp in Casengo 
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/rmdo6quobzM?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
Check out the Casengo Live Chat Video 
<div class="embed-vimeo" style="text-align: center;"><iframe loading="lazy" src="https://player.vimeo.com/video/55199455" width="750" height="422" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe></div>
To configure the live chat support plugin, you need a Casengo Live Chat account. Have an account already? Way to go! If not, <a href="https://login.casengo.com/register/?ref=wordpress-plugin-page&utm_source=WordPress&utm_medium=Plugin&utm_campaign=WordPress%2BPlugin%2BSignups" title="Sign up for a free trial Casengo Live Chat account" rel="nofollow ugc">sign up here</a>. You’ll be ready to go in two minutes tops. Casengo Live Chat is free to trial for 14 days.
It’s really easy. Get started in 2 minutes tops.
<li>Step 1. Create a free trial Casengo Live Chat account at <a href="https://login.casengo.com/register/?ref=wordpress-plugin-page&utm_source=WordPress&utm_medium=Plugin&utm_campaign=WordPress%2BPlugin%2BSignups" rel="nofollow ugc">casengo.com/register</a></li>
<li>Step 2. Log into your WordPress Admin Site, search for plugin ‘Casengo Live Chat’ and install it.</li>
<li>Step 3. Go to the Casengo Live Chat config section in WordPress and set your unique Casengo subdomain, color theme and position!</li>
…et voila, on your website you’ll discover your very own live chat button, ready to be clicked on by your happy customers!
Do you want to chat or support your customers on the go? Use the free Casengo mobile app:
<li><a href="https://play.google.com/store/apps/details?id=com.avportable.casengo3" rel="nofollow ugc">Click here for the Android app</a></li>
<li><a href="https://itunes.apple.com/us/app/casengo/id581309088" rel="nofollow ugc">Click here for the iPhone and iPad app</a></li>
Do get in touch with tips or questions, as we’re constantly working on making Casengo Live Chat the best, fastest and smartest customer support tool ever. More happy customers!
Questions or suggestions? <a href="http://www.casengo.com/support" rel="nofollow ugc">Click here</a> to chat with us. We’d love to help you out.
Casengo’s Live Chat happy customers
Lots of companies, small and large, have been using Casengo Live Chat for a while now. Check out these testimonials to find out what they think about our customer support software.
“We opted for Casengo Live Chat from day one, as it is a very user-friendly Cloud customer service app with an attractive pricing model. Casengo Live Chat allows us to centralize all customer enquiries – whether through email, live chat or WhatsApp – in one single inbox. This is critical for providing excellent service to our users. The Casengo Live Chat app is plug and play: setting up the account took us hardly two minutes, and installation of the WordPress Live Chat widget was just as easy.” – Philippe Joly, Yelo
“We decided to use Casengo Live Chat mainly because we’d be able to get started right away. You hardly need any technical knowledge to get this live chat and customer support app running.” – Dorians Hofs, Parfumswinkel.nl
“I downloaded the Casengo Live Chat plugin for WordPress. The live chat button appeared in one go, and I was able to change both its text and colour to match our corporate identity. Brilliant!” – Davy van de Haar, BeLikeUs
“Since using Casengo Live Chat, we can respond to our customers 3 times as fast. It surprised us how easily customers switch between email and live chat. Casengo’s Live Chat just so simple.” – Dick Franken, Takeaway.com
About Casengo
Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and WhatsApp messages. Passionately founded in 2011, devised and developed in Amsterdam. Casengo’s Live Chat Cloud-based, affordable customer support software brings the human touch back into customer service and live chat. Regardless of channel type, it simplifies real-time conversation by presenting a unique Live Chat Hybrid Messaging Timeline. Whether a company consists of just one person or a large team, it’s always time to Casengo.
Casengo support more than 50.000 customers and was recently named “1 of the hottest startups in Europe” by Wired.com.
Go to <a href="http://www.casengo.com" title="Casengo" rel="nofollow ugc">casengo.com</a> for more information on product features and pricing.
<h3>Readme Generator</h3>
This Readme file was generated using <a href='http://sudarmuthu.com/wordpress/wp-readme' rel="nofollow ugc">wp-readme</a>, which generates readme files for WordPress Plugins.

Casengo Live Chat Support

Live Chat by Casengo, fully functional, easy to use and has great design! Install live chat support on your WordPress site today!

imranwar

<h4>Being Collaborative and Social</h4>
Along with providing live support to your customers it also keeps you updated about your website visitor tracking and activity. You can view the technical and demographical information of your visitors. Get collaborative and social with your customers and make sure that they get the best customer service through Banckle Chat for WordPress Plugin.
<h4>Being Free</h4>
<a href="http://banckle.com/wiki/display/chat/integration-with-banckle-chat-wordpress-plugin-v.1.2.html" rel="nofollow ugc">Configuring and integrating Banckle Chat Plugin for WordPress</a> is very easy. It is a fun to use and is offered with best possible price�i.e. FREE. <a href="https://apps.banckle.com/action/signup" rel="nofollow ugc">Sign up</a> for a Free Trial account with out any credit card or payment information, and enjoy complete access to all <a href="http://banckle.com/apps/chat/features.html" rel="nofollow ugc">Banckle Chat features</a>. After the expiry of Free Trial period, if there is no <a href="http://banckle.com/pricing/chat.html" rel="nofollow ugc">paid plan subscription</a>, Banckle automatically activates a Free plan for your account. The good news is that it does not have any expiry. Feel free to check the <a href="http://banckle.com/pricing/chat.html" rel="nofollow ugc">plan comparison</a> for more information.
<h4>Being Administrative</h4>
Banckle Chat gives you an advanced access to all the required administrative features to have productive, innovative and informed live customer support service.
<ul>
<li>Departments: define new departments and assign users.</li>
<li>Widgets: define new widgets and integrate Banckle Chat on multiple websites with a single Banckle account. Customize them to meet your domestic requirements. Tweak the look and feel of your live chat icon appearance as well as that of chat dialogs, greet your customers with automated messages, configure the live chat invitation function to send proactive and automatic invitations and reach out to every potential customer.</li>
<li>Multilingual Support: experience the live chat service in your own language.</li>
<li>Live Translation: set up your language preference and let Banckle Chat bridge the communication gap between you and your visitors.</li>
<li>Canned Messages: define pre-define chat messages to keep the communication with your customers, typo-free and lightning fast.</li>
<li>Offline Messages: view and manage the messages those were sent by your customers when you were offline. Direct them to your own email account and set up an auto responder. Mark them with different status options to better communicate with your peers.</li>
<li>Chat Targeting: define new rules to automatically trigger actions in Banckle Chat based on user behavior and target your sales prospects.</li>
<li>Blocked IPs: view and manage the IPs those are banned to access your website. You can also view which operator banned which IP and how long the IP is banned for.</li>
<li>Marketplace Plugins: download cutting edge and value addition marketplace plugins to improve your overall live chat customer support experience.</li>
<li>Customized Visitor Fields: define new fields to collect advanced information about your customers.</li>
<li>Sound Alerts and Visual Notifications: change the settings for sound alerts. Set up your own desktop visual notifications.</li>
</ul>
<h4>Being Customizable</h4>
Banckle Chat Plugin gives you full control over its customization. You can customize the deployment details and notification messages. You may also access Banckle Chat app from right within your WordPress admin. Various options are available for the placement of the Banckle Chat button on your website. You may choose to place it at any corner of the webpage. You may also choose to make it act like a <a href="http://banckle.com/wiki/display/chat/integration-with-banckle-chat-wordpress-plugin-v.1.2.html#IntegrationwithBanckleChatWordPressPluginv.1.2-IntegrationasaWidget" rel="nofollow ugc">widget</a> that you can place on any widget area supported by your website’s WordPress theme. Its never been more easier to configure.
<h4>Being Informative</h4>
Live support and communication is all about being informative about your website visitors. Where they are from? How many times they have visited your website? Which pages on your website are getting more hits? What are their machine and software specifications? <a href="http://banckle.com/apps/chat/default.html" rel="nofollow ugc">Banckle Chat</a> effectively takes care of your website visitor tracking and provides your visitors best customer support experience. It also provides you with a wide range of visitor statistics and reports in the form of intuitive Charts.
<h4>Being Alternative</h4>
Banckle Chat, as an application is a very affordable alternative to the Zopim, oLark, and LivePerson. Its <a href="http://banckle.com/apps/live-chat/features.html" rel="nofollow ugc">salient features</a> make it an ideal substitute and most suitable replacement for all popular <a href="http://banckle.com/apps/chat/overview.html" rel="nofollow ugc">Live Chat and Live Support</a> applications.
<h4>Being Integrative</h4>
This is just the tip of the ice-berg. Banckle is determined to reach out to every platform and application that means something to its users. Under the umbrella of Marketplace at Banckle, you can get tools for all sorts of CMS and other <a href="http://banckle.com/marketplace/chat/default.html" rel="nofollow ugc">platforms</a> like Joomla, Drupal, Moodle, Magento, Shopify and many others. If your platform is not listed, please feel free to <a href="http://community.banckle.com/forums/banckle-chat/4/showforum.aspx" rel="nofollow ugc">share with us</a> and we will get a widget/plugin ready for you to integrate Banckle Chat.

Banckle Chat

Banckle.Chat provides you a feature rich, reliable, economical and highly customizable live chat platform, for effective communication with visitors.

Casengo Live Chat Support vs Banckle Chat