M. Ali Saleem

<p>Host A Support Tickets System Website with WordPress.<br />
Multi Helpdesk empowers your WordPress with the helpdesk ticket system Business Model. Where companies from all around the globe could join your website to host their own support system.</p>
<h4>General Features</h4>
<p>Responsive Layout<br />
Multiple skins<br />
Companies on Subdomains.<br />
Usage Documentation<br />
Developer Documentation<br />
Changeable Themes<br />
Features Can be Extended.</p>
<h4>Company Admin Features</h4>
<p>Can Create Helpdesk<br />
Configure Support Homepage<br />
Configure FAQ (html/text)<br />
Configure Company Introduction (html/text)<br />
Can add/edit/view/delete Agents<br />
Can add/edit/view/delete/block Customers<br />
Can respond To Tickets<br />
Can assign Tickets To Agents<br />
Configure Tickets Settings<br />
Change Skin</p>
<h4>Premium Admin Demo</h4>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/zWKjsxoGCto?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<h4>Customer Features</h4>
<p>Can Edit Profile<br />
Can Create Ticket<br />
Can Solve Ticket<br />
Can Rate Tickets</p>
<h4>Premium Customer Demo</h4>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/rF122c5KcQA?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<h4>Agent Features</h4>
<p>Can add/edit/view/delete/block Customers<br />
Can Respond To Tickets<br />
Can Close Tickets<br />
Can Edit Profile</p>
<h4>Pro Features</h4>
<ul>
<li>
<p>Core UI Theme</p>
</li>
<li>
<p>Admin LTE Theme</p>
</li>
</ul>
<p><a href="https://webostock.com/market-item/multi-helpdesk-ticket-system-pro/31392/" rel="nofollow ugc">Get Pro</a></p>


Support Helpdesk Ticket System Lite

Easy to setup

Host A helpdesk ticket system Website with WordPress. Multi Helpdesk empowers your WordPress with the Support Ticket System.

CodeBard

<p>Provide professional support to users in your own language with CodeBard Help Desk. </p>
<p><a href="http://help-desk-demo.codebard.com" rel="nofollow ugc">Check out the Live Demo here</a></p>
<p>Its professional features include:</p>
<ul>
<li>Unlimited Users</li>
<li>Unlimited Agents</li>
<li>Unlimited Tickets</li>
<li>Unlimited Departments</li>
<li>Multi Language</li>
<li>Easy Language translation from WP admin</li>
<li>English, Spanish (Intl.), Indian (Hindu) languages included</li>
<li>Front End Tickets</li>
<li>Front End Interface for Users</li>
<li>Front End Interface for Support Admins and Agents</li>
<li>Easy to Use</li>
<li>Private Tickets</li>
<li>Email Notifications</li>
<li>Ticket and Reply Attachments</li>
<li>Support Admins, Support Agents with separate permissions</li>
<li>Easy ticket management</li>
<li>Responsive</li>
<li>Extensible</li>
<li>Compatible with all Themes and Plugins</li>
<li>Adapts to visuals of any Theme</li>
<li>Hooks and Filters</li>
</ul>
<p>In the <a href="http://help-desk-demo.codebard.com/" rel="nofollow ugc">Live Demo</a>, try changing the theme from Theme Switcher widget on the right column to see how CodeBard Help Desk adapts to different themes!</p>
<p>Use Language admin to easily translate your plugin into your own language or change your own language’s translation. New language packs will be upcoming! If you would like to contribute a translation for your own language, <a href="https://codebard.com/cb_p3_en-US.zip" rel="nofollow ugc">download this sample language file</a> to translate and then contact us from our <a href="https://codebard.com/contact" rel="nofollow ugc">contact page</a> to get credited.</p>
<p>Quickstart Guide is <a href="https://codebard.com/codebard-help-desk-for-wordpress-quickstart-guide" rel="nofollow ugc">here</a> and detailed manual is <a href="https://codebard.com/codebard-help-desk-for-wordpress-manual" rel="nofollow ugc">here</a>. All settings in your Plugin admin has detailed and easy to understand descriptions.</p>
<p>
Free support is available through Plugin forum, and Premium support is available through <a href="https://codebard.com/support" rel="nofollow ugc">CodeBard site</a>.</p>
<p>If you have a WooCommerce store, get the <a href="https://codebard.com/codebard-help-desk-woocommerce-integration" rel="nofollow ugc">WooCommerce Integration Addon</a> to power up your Help Desk and provide professional support to your store’s customers easily:</p>
<p>Remember to follow us on Twitter (@codebardcom) or join our Newsletter by your Quickstart Wizard to hear about new features, announcements and goodies!</p>


CodeBard Help Desk

This plugin was developed for in-house use, then matured to a plugin for release to public. We are using this in a few sites to render support to our users. Its easy to use and extensible. Multiple languages proved to be a great addition. 

Evolved to a great plugin

Multi Language Professional Support Ticket System with Unlimited Users, Unlimited Tickets, Unlimited Departments, Agents and many features

Support Helpdesk Ticket System Lite vs CodeBard Help Desk