ticketrilla

You can to give support for buyers of your themes and plugins of more convenient way with Ticketrilla!
See how Ticketrilla works on demo sites. 
We recommend this order: 
1. Go to <a href="http://client-demo.ticketrilla.com/wp-admin" rel="nofollow ugc">“Ticketrilla: Client” demo</a> 
2. Create a ticket 
3. Go to <a href="http://server-demo.ticketrilla.com/wp-admin" rel="nofollow ugc">“Ticketrilla: Server” demo</a> 
4. Find a ticket and answer it. Look what happened. Convenient, isn’t it?)
For pre-sales questions please visit <a href="https://ticketrilla.com/" rel="nofollow ugc">our site</a>.
<h3>How it works?</h3>
<iframe loading="lazy" class="youtube-player" width="640" height="360" src="https://www.youtube.com/embed/qAK3dbnf8fY?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>. 
Ticketrilla works very simply – directly connects the developer’s and client’s admin panels through plugins. 
The developer installs the “Ticketrilla: Server” plugin (this item). After that clients can connect to it through <a href="https://wordpress.org/plugins/ticketrilla/" rel="ugc">“Ticketrilla: Client”</a> and receive support.
<h3>Main features</h3>
<ul>
<li>Free. Basic functionality without any payments. Absolutely</li>
<li>Built-in licensing system</li>
<li>Total control over the use of licenses at the addresses of clients’ sites and servers</li>
<li>Unlimited agents and tickets</li>
<li>Full independence from third-side services and servers</li>
<li>Full security of file transfering, including the executable code</li>
<li>Duplication of tickets on client’s server. Client can view tickets even when the your server is disconnected</li>
<li>Additional functionality from many addons</li>
</ul>
<ul>
<li>Ticketrilla does not provide support and is not responsible for its provision. It only provides the opportunity to receive it without leaving the site. 
** In free version official addons is not worked and you can’t support. If you want you can to buy full version on <a href="https://ticketrilla.com" rel="nofollow ugc">our site</a>.</li>
</ul>
<h3>Live demo</h3>
<a href="http://client-demo.ticketrilla.com/wp-admin" rel="nofollow ugc">Live Demo for “Ticketrilla: Client”</a>. 
<a href="http://server-demo.ticketrilla.com/wp-admin" rel="nofollow ugc">Live Demo for “Ticketrilla: Server”</a>.

Ticketrilla: Server

Developer's plugin for support of WordPress products.

Safiye Duman

emarket-design

WP Ticket lets you manage all customer support requests directly from your website. Customers submit tickets through a simple frontend form, and you handle everything from your WordPress dashboard — no external helpdesk software required.
Up and running in minutes. Works for freelancers, agencies, small businesses, and internal IT teams.
Who is this for? 
* Businesses that want to handle customer inquiries from their own website 
* Agencies managing support for multiple clients 
* IT teams running an internal helpdesk 
* WooCommerce or Easy Digital Downloads store owners
Free Features 
* Frontend ticket submission form (shortcode or block) 
* Assign tickets to support agents 
* Set ticket priority and status 
* Email notifications for customers and agents 
* Agent management with dedicated agent pages 
* Role-based access (Agent and Manager roles) 
* Responsive design — works on all devices 
* Spam protection with CAPTCHA support 
* Restrict ticket submission to logged-in users only 
* Customizable form fields from plugin settings 
* No coding required
See WP Ticket in Action
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/Gsaf7TaCOJY?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
Premium Features (Pro & Enterprise) 
* File attachments on tickets 
* Canned responses for faster replies 
* Departments for organizing support teams 
* Custom fields for tickets 
* Advanced search and filtering 
* SLA tracking and automation rules 
* WooCommerce integration 
* Easy Digital Downloads integration 
* MailChimp integration 
* CSV import/export 
* Real-time helpdesk dashboard with stats and charts 
* And much more
<a href="https://wpticketcom.emdplugins.com/" rel="nofollow ugc">View Live Demo</a> | <a href="https://docs.emdplugins.com/wp-ticket-community/" rel="nofollow ugc">Documentation</a>

Customer Support Ticket System & Helpdesk

Let customers submit tickets, assign agents, set priorities, track status, and get instant email notifications. All from your website.

Ticketrilla: Server vs Customer Support Ticket System & Helpdesk