ticketrilla

<p>You can to give support for buyers of your themes and plugins of more convenient way with Ticketrilla!</p>
<p>See how Ticketrilla works on demo sites.<br />
We recommend this order:<br />
1. Go to  <a href="http://client-demo.ticketrilla.com/wp-admin" rel="nofollow ugc">“Ticketrilla: Client” demo</a><br />
2. Create a ticket<br />
3. Go to <a href="http://server-demo.ticketrilla.com/wp-admin" rel="nofollow ugc">“Ticketrilla: Server” demo</a><br />
4. Find a ticket and answer it. Look what happened. Convenient, isn’t it?)</p>
<p>For pre-sales questions please visit <a href="https://ticketrilla.com/" rel="nofollow ugc">our site</a>.</p>
<h3>How it works?</h3>
<p><span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="640" height="360" src="https://www.youtube.com/embed/qAK3dbnf8fY?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>.<br />
Ticketrilla works very simply – directly connects the  developer’s and client’s admin panels through plugins.<br />
The developer installs the “Ticketrilla: Server” plugin (this item). After that clients can connect to it through <a href="https://wordpress.org/plugins/ticketrilla/" rel="ugc">“Ticketrilla: Client”</a> and receive support.</p>
<h3>Main features</h3>
<ul>
<li>Free. Basic functionality without any payments. Absolutely</li>
<li>Built-in licensing system</li>
<li>Total control over the use of licenses at the addresses of clients’ sites and servers</li>
<li>Unlimited agents and tickets</li>
<li>Full independence from third-side services and servers</li>
<li>Full security of file transfering, including the executable code</li>
<li>Duplication of tickets on client’s server. Client can view tickets even when the your server is disconnected</li>
<li>Additional functionality from many addons</li>
</ul>
<ul>
<li>Ticketrilla does not provide support and is not responsible for its provision. It only provides the opportunity to receive it without leaving the site.<br />
** In free version official addons is not worked and you can’t support. If you want you can to buy full version on <a href="https://ticketrilla.com" rel="nofollow ugc">our site</a>.</li>
</ul>
<h3>Live demo</h3>
<p><a href="http://client-demo.ticketrilla.com/wp-admin" rel="nofollow ugc">Live Demo for “Ticketrilla: Client”</a>.<br />
<a href="http://server-demo.ticketrilla.com/wp-admin" rel="nofollow ugc">Live Demo for “Ticketrilla: Server”</a>.</p>


Ticketrilla: Server

Developer's plugin for support of WordPress products.

Ydesignservices

<p>YDS Support Ticket System enables you to easily create your own ticket system on your WordPress Theme. Users can submit/create tickets, ticket agents can answer tickets, change the ticket status, create categories, upload files and set priority. With a shortcode, you can display the create ticket form on the frontend. Visitors can register or login in order to get support, check status or create tickets. Admin can also allow guest users to make use of support system.</p>
<p>Features :</p>
<ul>
<li>Ticket Creation by Admin</li>
<li>Visitor/Guest can create ticket from front-end</li>
<li>Priority, status, category selection for each ticket</li>
<li>Multiple file attachment for ticket and reply also attachments attached to mail as well</li>
<li>Ticket assignment mail notifications</li>
<li>Delete ticket by admin</li>
<li>Guest ticket submission</li>
<li>Mail notification upon new ticket submission for admin and originator</li>
<li>100% Ajax based functionality works 200% faster</li>
<li>Ajax based ticket filter for Agent and Admin to filter by type,status,category,priority and search</li>
<li>Smooth integration with WordPress themes</li>
<li>HTML editor for ticket issue</li>
<li>Custom Priority with ability to re-order, rename default Priority</li>
<li>Custom Categories with ability to re-order, rename default Category</li>
<li>Easy to Use</li>
<li>Unlimited Categories</li>
<li>Shortcode for Support Ticket System</li>
<li>Easy To Translate</li>
</ul>
<h4>Examples areas of use :</h4>
<ul>
<li>Technical support system</li>
<li>Trouble ticket system</li>
<li>Customer relationship management (CRM) system</li>
<li>Service request system</li>
<li>Company, hotel or real estate service desk</li>
<li>Helpdesk system</li>
<li>Appointment request system</li>
<li>Easy ticket management for large orgnization</li>
</ul>


YDS Support Ticket System

YDS Support Ticket System enables you to easily create your own ticket system on your WordPress Theme. Users can submit/create tickets, ticket agents  …

Ticketrilla: Server vs YDS Support Ticket System