ticketrilla

<p>You can to get support for purchased themes and plugins without leaving your site with Ticketrilla!</p>
<h3>How it works?</h3>
<p>Ticketrilla works very simply – directly connects the client’s and developer’s admin area via plugins.<br />
The developer installs the “Ticketrilla: Server” plugin. After that you can connect to it and receive support.</p>
<p>To obtain support for some products a developer may require a product license. You must be prepared to provide it.</p>
<h3>Main features</h3>
<ul>
<li>Receiving support for all purchased products in one place – on your website</li>
<li>Absolutelly free</li>
<li>Simplicity and ease of use</li>
<li>Automatic search for products providing support via Ticketrilla</li>
<li>Duplication of tickets on your server. You can view tickets even when the developer server is disconnected</li>
<li>Full security of file transfer, including executable code</li>
</ul>
<ul>
<li>Ticketrilla does not provide support and is not responsible for its provision. It only provides the opportunity to receive it without leaving the site.</li>
</ul>


Ticketrilla: Client

Client's plugin for support of purchased themes and plugins.

vato

<p>A simple ticket system but with many functionalities. It can be used for handling supports or bug/issue reportings. Each ticket can be assigned to an approver who will receive an email notifications when the issuer has replied. Each ticket and each comment can be rated; ‘very good’, ‘Ok’, ‘Not so good’.<br />
In the settings area it is possible to add categories and departments and to modify the email notification and change the style sheet. For preventing spammers it is also possible to activate reCaptcha from the settings.</p>
<p>Contact <a href="mailto:vatan@memoria.se" rel="nofollow ugc">Vatan</a> for more information.<br />
Webpage <a href="http://www.memoria.se" rel="nofollow ugc">www.memoria.se</a>.</p>


Memoria Ticket System

A ticket system for Wordpress to use for support, contact and/or issue reporting. Ability to create categories and departments.

Ticketrilla: Client vs Memoria Ticket System