ticketrilla

You can to get support for purchased themes and plugins without leaving your site with Ticketrilla!
<h3>How it works?</h3>
Ticketrilla works very simply – directly connects the client’s and developer’s admin area via plugins. 
The developer installs the “Ticketrilla: Server” plugin. After that you can connect to it and receive support.
To obtain support for some products a developer may require a product license. You must be prepared to provide it.
<h3>Main features</h3>
<ul>
<li>Receiving support for all purchased products in one place – on your website</li>
<li>Absolutelly free</li>
<li>Simplicity and ease of use</li>
<li>Automatic search for products providing support via Ticketrilla</li>
<li>Duplication of tickets on your server. You can view tickets even when the developer server is disconnected</li>
<li>Full security of file transfer, including executable code</li>
</ul>
<ul>
<li>Ticketrilla does not provide support and is not responsible for its provision. It only provides the opportunity to receive it without leaving the site.</li>
</ul>

Ticketrilla: Client

Client's plugin for support of purchased themes and plugins.

Safiye Duman

emarket-design

WP Ticket lets you manage all customer support requests directly from your website. Customers submit tickets through a simple frontend form, and you handle everything from your WordPress dashboard — no external helpdesk software required.
Up and running in minutes. Works for freelancers, agencies, small businesses, and internal IT teams.
Who is this for? 
* Businesses that want to handle customer inquiries from their own website 
* Agencies managing support for multiple clients 
* IT teams running an internal helpdesk 
* WooCommerce or Easy Digital Downloads store owners
Free Features 
* Frontend ticket submission form (shortcode or block) 
* Assign tickets to support agents 
* Set ticket priority and status 
* Email notifications for customers and agents 
* Agent management with dedicated agent pages 
* Role-based access (Agent and Manager roles) 
* Responsive design — works on all devices 
* Spam protection with CAPTCHA support 
* Restrict ticket submission to logged-in users only 
* Customizable form fields from plugin settings 
* No coding required
See WP Ticket in Action
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Premium Features (Pro & Enterprise) 
* File attachments on tickets 
* Canned responses for faster replies 
* Departments for organizing support teams 
* Custom fields for tickets 
* Advanced search and filtering 
* SLA tracking and automation rules 
* WooCommerce integration 
* Easy Digital Downloads integration 
* MailChimp integration 
* CSV import/export 
* Real-time helpdesk dashboard with stats and charts 
* And much more
<a href="https://wpticketcom.emdplugins.com/" rel="nofollow ugc">View Live Demo</a> | <a href="https://docs.emdplugins.com/wp-ticket-community/" rel="nofollow ugc">Documentation</a>

Customer Support Ticket System & Helpdesk

Let customers submit tickets, assign agents, set priorities, track status, and get instant email notifications. All from your website.

Ticketrilla: Client vs Customer Support Ticket System & Helpdesk