Thorsten Glander

<p>Tickzo is a comprehensive support ticket system that helps you manage customer inquiries efficiently. Perfect for businesses, online stores, and service providers who want to provide excellent customer support directly from their WordPress site.</p>
<h4>Key Features</h4>
<ul>
<li><strong>Unlimited Tickets</strong> – Create and manage unlimited support tickets</li>
<li><strong>Unlimited Categories</strong> – Organize tickets with custom categories</li>
<li><strong>Priority Levels</strong> – Set ticket priorities (Low, Normal, High)</li>
<li><strong>Status Management</strong> – Track tickets with Open, Pending, and Closed statuses</li>
<li><strong>Email Notifications</strong> – Automatic email alerts for new tickets and replies</li>
<li><strong>User-Friendly Frontend</strong> – Beautiful ticket submission forms for your customers</li>
<li><strong>Admin Dashboard</strong> – Comprehensive admin interface with statistics</li>
<li><strong>Multilingual Ready</strong> – Full translation support (i18n)</li>
<li><strong>Shortcodes</strong> – Easy integration with <code>[tickzo_form]</code> and <code>[tickzo_tickets]</code></li>
<li><strong>Responsive Design</strong> – Works perfectly on mobile, tablet, and desktop</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Install and activate the plugin</li>
<li>Add the <code>[tickzo_form]</code> shortcode to any page for ticket submission</li>
<li>Add the <code>[tickzo_tickets]</code> shortcode to display user tickets</li>
<li>Manage all tickets from the WordPress admin dashboard</li>
<li>Respond to customer inquiries with ease</li>
</ol>
<h4>Perfect For</h4>
<ul>
<li>Small businesses</li>
<li>E-commerce stores (WooCommerce, etc.)</li>
<li>Service providers</li>
<li>Educational institutions</li>
<li>Membership sites</li>
<li>Any website that needs customer support</li>
</ul>
<h4>Pro Version Available</h4>
<p>Upgrade to Tickzo Pro for advanced features:</p>
<ul>
<li><strong>Agent Management</strong> – Multiple support agents with role-based access</li>
<li><strong>Advanced Reporting</strong> – Detailed analytics and performance reports</li>
<li><strong>Custom Status & Priorities</strong> – Create your own workflow</li>
<li><strong>Email Template Editor</strong> – Customize notification emails</li>
<li><strong>SLA Management</strong> – Set and track service level agreements</li>
<li><strong>Ticket Automation</strong> – Auto-assignment and workflows</li>
<li><strong>Priority Support</strong> – Get help when you need it</li>
</ul>
<p><a href="http://press-suite.com/tickzo-pro" rel="nofollow ugc">Learn more about Tickzo Pro</a></p>
<h4>Documentation & Support</h4>
<ul>
<li><a href="http://press-suite.com/Tickzo/Docs" rel="nofollow ugc">Documentation</a></li>
<li><a href="http://press-suite.com/support" rel="nofollow ugc">Support Forum</a></li>
<li><a href="http://press-suite.com/support" rel="nofollow ugc">Feature Requests</a></li>
</ul>
<h3>Privacy Policy</h3>
<p>Tickzo stores ticket data in your WordPress database. The plugin does not:<br />
* Send data to external services<br />
* Track users without consent<br />
* Store unnecessary personal information<br />
* Share data with third parties</p>
<p>All data remains on your server and under your control.</p>
<h3>Credits</h3>
<p>Developed by <a href="http://press-suite.com/" rel="nofollow ugc">Thorsten Glander</a></p>
<h3>Support</h3>
<p>For support questions, please use the <a href="http://press-suite.com/support" rel="nofollow ugc">Press Suite Support</a>.</p>
<p>For Pro version support, please visit <a href="http://press-suite.com/support" rel="nofollow ugc">Press Suite Support</a>.</p>


Tickzo – Support Ticket System

A professional support ticket system for WordPress with email notifications and multilingual support.

ticketrilla

<p>You can to give support for buyers of your themes and plugins of more convenient way with Ticketrilla!</p>
<p>See how Ticketrilla works on demo sites.<br />
We recommend this order:<br />
1. Go to  <a href="http://client-demo.ticketrilla.com/wp-admin" rel="nofollow ugc">“Ticketrilla: Client” demo</a><br />
2. Create a ticket<br />
3. Go to <a href="http://server-demo.ticketrilla.com/wp-admin" rel="nofollow ugc">“Ticketrilla: Server” demo</a><br />
4. Find a ticket and answer it. Look what happened. Convenient, isn’t it?)</p>
<p>For pre-sales questions please visit <a href="https://ticketrilla.com/" rel="nofollow ugc">our site</a>.</p>
<h3>How it works?</h3>
<p><span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="640" height="360" src="https://www.youtube.com/embed/qAK3dbnf8fY?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>.<br />
Ticketrilla works very simply – directly connects the  developer’s and client’s admin panels through plugins.<br />
The developer installs the “Ticketrilla: Server” plugin (this item). After that clients can connect to it through <a href="https://wordpress.org/plugins/ticketrilla/" rel="ugc">“Ticketrilla: Client”</a> and receive support.</p>
<h3>Main features</h3>
<ul>
<li>Free. Basic functionality without any payments. Absolutely</li>
<li>Built-in licensing system</li>
<li>Total control over the use of licenses at the addresses of clients’ sites and servers</li>
<li>Unlimited agents and tickets</li>
<li>Full independence from third-side services and servers</li>
<li>Full security of file transfering, including the executable code</li>
<li>Duplication of tickets on client’s server. Client can view tickets even when the your server is disconnected</li>
<li>Additional functionality from many addons</li>
</ul>
<ul>
<li>Ticketrilla does not provide support and is not responsible for its provision. It only provides the opportunity to receive it without leaving the site.<br />
** In free version official addons is not worked and you can’t support. If you want you can to buy full version on <a href="https://ticketrilla.com" rel="nofollow ugc">our site</a>.</li>
</ul>
<h3>Live demo</h3>
<p><a href="http://client-demo.ticketrilla.com/wp-admin" rel="nofollow ugc">Live Demo for “Ticketrilla: Client”</a>.<br />
<a href="http://server-demo.ticketrilla.com/wp-admin" rel="nofollow ugc">Live Demo for “Ticketrilla: Server”</a>.</p>


Ticketrilla: Server

Developer's plugin for support of WordPress products.

Tickzo – Support Ticket System vs Ticketrilla: Server