Thorsten Glander

<p>Tickzo is a comprehensive support ticket system that helps you manage customer inquiries efficiently. Perfect for businesses, online stores, and service providers who want to provide excellent customer support directly from their WordPress site.</p>
<h4>Key Features</h4>
<ul>
<li><strong>Unlimited Tickets</strong> – Create and manage unlimited support tickets</li>
<li><strong>Unlimited Categories</strong> – Organize tickets with custom categories</li>
<li><strong>Priority Levels</strong> – Set ticket priorities (Low, Normal, High)</li>
<li><strong>Status Management</strong> – Track tickets with Open, Pending, and Closed statuses</li>
<li><strong>Email Notifications</strong> – Automatic email alerts for new tickets and replies</li>
<li><strong>User-Friendly Frontend</strong> – Beautiful ticket submission forms for your customers</li>
<li><strong>Admin Dashboard</strong> – Comprehensive admin interface with statistics</li>
<li><strong>Multilingual Ready</strong> – Full translation support (i18n)</li>
<li><strong>Shortcodes</strong> – Easy integration with <code>[tickzo_form]</code> and <code>[tickzo_tickets]</code></li>
<li><strong>Responsive Design</strong> – Works perfectly on mobile, tablet, and desktop</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Install and activate the plugin</li>
<li>Add the <code>[tickzo_form]</code> shortcode to any page for ticket submission</li>
<li>Add the <code>[tickzo_tickets]</code> shortcode to display user tickets</li>
<li>Manage all tickets from the WordPress admin dashboard</li>
<li>Respond to customer inquiries with ease</li>
</ol>
<h4>Perfect For</h4>
<ul>
<li>Small businesses</li>
<li>E-commerce stores (WooCommerce, etc.)</li>
<li>Service providers</li>
<li>Educational institutions</li>
<li>Membership sites</li>
<li>Any website that needs customer support</li>
</ul>
<h4>Pro Version Available</h4>
<p>Upgrade to Tickzo Pro for advanced features:</p>
<ul>
<li><strong>Agent Management</strong> – Multiple support agents with role-based access</li>
<li><strong>Advanced Reporting</strong> – Detailed analytics and performance reports</li>
<li><strong>Custom Status & Priorities</strong> – Create your own workflow</li>
<li><strong>Email Template Editor</strong> – Customize notification emails</li>
<li><strong>SLA Management</strong> – Set and track service level agreements</li>
<li><strong>Ticket Automation</strong> – Auto-assignment and workflows</li>
<li><strong>Priority Support</strong> – Get help when you need it</li>
</ul>
<p><a href="http://press-suite.com/tickzo-pro" rel="nofollow ugc">Learn more about Tickzo Pro</a></p>
<h4>Documentation & Support</h4>
<ul>
<li><a href="http://press-suite.com/Tickzo/Docs" rel="nofollow ugc">Documentation</a></li>
<li><a href="http://press-suite.com/support" rel="nofollow ugc">Support Forum</a></li>
<li><a href="http://press-suite.com/support" rel="nofollow ugc">Feature Requests</a></li>
</ul>
<h3>Privacy Policy</h3>
<p>Tickzo stores ticket data in your WordPress database. The plugin does not:<br />
* Send data to external services<br />
* Track users without consent<br />
* Store unnecessary personal information<br />
* Share data with third parties</p>
<p>All data remains on your server and under your control.</p>
<h3>Credits</h3>
<p>Developed by <a href="http://press-suite.com/" rel="nofollow ugc">Thorsten Glander</a></p>
<h3>Support</h3>
<p>For support questions, please use the <a href="http://press-suite.com/support" rel="nofollow ugc">Press Suite Support</a>.</p>
<p>For Pro version support, please visit <a href="http://press-suite.com/support" rel="nofollow ugc">Press Suite Support</a>.</p>


Tickzo – Support Ticket System

A professional support ticket system for WordPress with email notifications and multilingual support.

Safiye Duman

emarket-design

<blockquote>
<p><strong>LIVE DEMO SITE</strong><br />
  <a href="https://wpticketcom.emdplugins.com/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">WP Ticket Starter Demo Site</a><br />
  Powerful | Easy to use | Beautiful</p>
</blockquote>
<p>Customer Support Ticket System is a powerful helpdesk plugin for WordPress that helps you manage customer support directly from your website. Whether you’re a freelancer, agency, or business, you can create, assign, and track tickets with ease — no third-party systems required.</p>
<p>Allow users to submit support tickets via a frontend form. Manage them through a simple, intuitive dashboard. Automatically notify customers and support agents via email. Assign agents, set priorities, track ticket status, and improve response times.</p>
<p><strong>Introduction Video to get you started</strong></p>
<p><span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/Gsaf7TaCOJY?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span></p>
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<p><strong>Enterprise grade Customer Service Software & Support Ticket System Features</strong></p>
<ul>
<li><a href="https://emdplugins.com/wp-ticket-unleashes-revenue-generation-with-customer-support-plans/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Monetize Support with Support Plans</a></li>
<li><a href="https://emdplugins.com/wp-ticket-unveils-individual-dashboards-for-superior-support/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Empower Your Support Team</a></li>
<li><a href="https://emdplugins.com/wp-ticket-safeguards-your-support-ticket-form-with-honeypot-and-re-captcha/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Combat Spam Effectively</a></li>
<li><a href="https://emdplugins.com/wp-ticket-facilitates-seamless-attachment-sharing-for-support-tickets/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Enhanced Communication</a></li>
<li><a href="https://emdplugins.com/wp-ticket-consistent-interface-across-all-devices/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Seamless Support Anywhere, Anytime</a></li>
<li><a href="https://emdplugins.com/wp-ticket-customize-your-ticket-forms/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Create a seamless support experience that enhances customer satisfaction</a></li>
<li><a href="https://emdplugins.com/wp-ticket-customer-support-client-area/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Empower Users: Elevate User Engagement with WP Ticket</a></li>
<li><a href="https://emdplugins.com/wp-ticket-role-based-helpdesk-access-control/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Role Based Helpdesk Access Control</a></li>
<li><a href="https://emdplugins.com/wp-ticket-shared-helpdesk-ticket-inbox/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">WP Ticket’s Shared Team Inbox Empowers Helpdesk Agents</a></li>
<li><a href="https://emdplugins.com/wp-ticket-frontend-support-ticket-and-agent-profile-editing/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Enhance overall system adoption and productivity.</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-empowers-field-level-permissions-for-controlled-helpdesk-access/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Secure helpdesk system by allowing you to control access rights</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-facilitates-team-based-resolution-for-faster-ticket-resolution/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Promote collaboration among staff</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-time-based-customer-support-automation/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Streamline support processes and reduce manual intervention</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-event-based-workflows-automate-customer-support-tasks/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Free up time for higher-priority tasks</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-flexible-organization-of-support-staff-across-multiple-departments/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Effective organization of support staff into distinct departments.</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-get-more-work-out-of-your-agents/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Enhance Support Agent Capabilities with Easy Customization</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-leverage-the-power-of-out-of-the-box-customizations/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Leverage the power of out-of-the-box customizations</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-widgets-display-recent-tickets-anywhere-on-your-helpdesk/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Showcase Latest Support Requests</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-streamlines-support-by-linking-similar-tickets-for-efficient-resolution/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Enhance Support Efficiency</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-flexible-categorization-for-enhanced-management/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Effortless Ticket Organization</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-enhance-customer-insights-with-custom-fields/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Integrate custom fields within WP Ticket</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-unleash-the-potential-of-custom-helpdesk-reports/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Create Custom Helpdesk Reports with WP Ticket WordPress Plugin</a> – Premium feature</li>
<li><a href="https://emdplugins.com/wp-ticket-arrange-actions-based-on-urgency-and-importance/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Arrange actions based on urgency and importance</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-efficient-consistent-helpdesk-conversations/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Streamlined HelpDesk Support Operations</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-stay-updated-instant-notifications-for-customers-and-agents/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Stay Informed: Real-Time Notifications for Customers and Agents</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/expedite-customer-support-with-quick-searches/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Expedite customer support with quick searches</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/effortlessly-pinpoint-issues-rapid-real-time-overview-of-essential-helpdesk-metrics/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Get a quick, real-time summary of the most important helpdesk metrics </a> – Premium feature</li>
<li><a href="https://emdplugins.com/wp-ticket-powerful-helpdesk-search-forms/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Powerful helpdesk search forms</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/track-agent-performance-through-integrated-dashboard-in-wp-ticket/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Monitor Agent Performance via Integrated Dashboard in WP Ticket</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-ensure-accurate-and-up-to-date-information-in-all-platforms/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Save time and resources by eliminating manual data entry and updates</a> – Add-on</li>
<li><a href="https://emdplugins.com/wp-ticket-mailchimp-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Seamlessly integrate support processes with their email marketing strategy</a> – Add-on</li>
<li><a href="https://emdplugins.com/wp-ticket-microsoft-active-directory-ldap-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Automate updates and ensure consistent team data</a> – Add-on</li>
<li><a href="https://emdplugins.com/wp-ticket-smart-search-and-columns-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Combine multiple criteria for targeted information retrieval</a> – Add-on (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-import-export-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Simplify migration from other customer support systems</a> – Add-on (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-easy-digital-downloads-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Connect customer orders and products with support tickets</a> – Add-on</li>
<li><a href="https://emdplugins.com/wp-ticket-woocommerce-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Wp Ticket Woocommerce Addon</a> – Add-on</li>
<li><a href="https://emdplugins.com/wp-ticket-canned-responses-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc"> Elevate overall efficiency with WP Ticket’s Canned Responses Addon</a> – Add-on (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-incoming-email-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Clutter-free and streamlined customer support experience</a> – Add-on (Included in Ent only)</li>
</ul>
<p><strong>PLUGIN LINKS</strong><br />
* <a href="https://wpticketcom.emdplugins.com/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">WP Ticket Starter Demo Site</a><br />
* <a href="https://docs.emdplugins.com/wp-ticket-community/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">WP Ticket Starter Documentation</a></p>
<blockquote>
<p>This plugin’s code was generated by <a href="https://wpappstudio.com" rel="nofollow ugc">WP App Studio</a> Professional WordPress Design and Development Platform based on the plugin’s design. You can develop a plugin like WP Ticket using <a href="https://wpappstudio.com/quick-start/" rel="nofollow ugc">WP App Studio</a> plugin and sell its designs by <a href="https://wpappstudio.com/become-a-selldev-author/" rel="nofollow ugc">becoming a SellDev author</a> </p>
</blockquote>


Customer Support Ticket System & Helpdesk Plugin for WordPress

Create a support ticket system in WordPress. Manage customer inquiries, agents, priorities, and more with this flexible helpdesk plugin.

Tickzo – Support Ticket System vs Customer Support Ticket System & Helpdesk Plugin for WordPress