Jerry Benton

TokenLink SSO Login for Zendesk allows WordPress site administrators to provide seamless, secure single sign-on (SSO) access to Zendesk using JWT (JSON Web Tokens) authentication.
This plugin uses the official Firebase PHP-JWT library (BSD 3-Clause licensed, included and updated for WordPress compliance).
Setup takes less than five minutes using standard WordPress shortcodes — no third-party dependencies, no tracking, no bloat.
Written by Jerry Benton, the creator of Mailborder and MailScanner v5.
<h3>From the WordPress Plugin Directory (Preferred)</h3>
<ol>
<li>In your WordPress admin dashboard, go to Plugins → Add New.</li>
<li>Search for TokenLink SSO Login for Zendesk.</li>
<li>Click Install Now, then Activate.</li>
</ol>
<h3>Upload via ZIP File</h3>
<ol>
<li>Download the plugin ZIP file from <a href="https://www.mailborder.com/zendesk-sso-plugin" rel="nofollow ugc">mailborder.com</a> or from WordPress.org.</li>
<li>In your WordPress admin dashboard, go to Plugins → Add New and click Upload Plugin at the top.</li>
<li>Select the ZIP file and click Install Now.</li>
<li>When installation completes, click Activate Plugin.</li>
</ol>
<h3>Manual Installation (FTP or File Manager)</h3>
<ol>
<li>Download the plugin ZIP file and extract it on your computer.</li>
<li>Upload the extracted folder to <code>/wp-content/plugins/</code> using FTP or your hosting file manager.</li>
<li>Activate it through the Plugins menu in WordPress.</li>
</ol>
<h3>Configuration</h3>
<ol>
<li>Navigate to Settings → TokenLink Zendesk SSO.</li>
<li>Enter your Zendesk Subdomain and Shared Secret.</li>
<li>Set a Login Redirect Page if you use a custom login URL.</li>
<li>Create a blank WordPress page and insert this shortcode: ** [tokenlink_zendesk_login] **</li>
<li>(Optional) Create a menu item that links to that page. (e.g. a Support link)</li>
<li>Use that page’s URL as your Remote Login URL in the zendesk.com SSO settings.</li>
</ol>
The plugin will automatically handle authentication to Zendesk and redirect users to Zendesk via secure JWT SSO.
<h3>License</h3>
This plugin is licensed under the GPLv3 or later. 
It includes the Firebase PHP-JWT library, which is licensed under the BSD 3-Clause license.

TokenLink SSO Login for Zendesk

Provides secure JWT-based single sign-on (SSO) between WordPress and Zendesk. No third-party plugins, no tracking, no bloat. Totally free.

CRM Perks

Samer Bazzi

Asif

Gravity Forms Zendesk Add-on automatically sends form submissions to Zendesk when someone submits a form. You can create a ticket or Contact in Zendesk. Learn more at <a href="https://www.crmperks.com/plugins/gravity-forms-plugins/gravity-forms-zendesk-plugin/?utm_source=wordpress&utm_medium=directory&utm_campaign=zendesk_CRM_readme" rel="nofollow ugc">crmperks.com</a>
<h3>Zendesk Gravity Forms Setup</h3>
<ul>
<li>Go to Forms -> Settings -> Zendesk then add new account.</li>
<li>Go to Forms -> select any form -> Settings -> Zendesk then create new feed.</li>
<li>Map required Zendesk fields to Gravity Forms form fields.</li>
<li>Send your test entry to Zendesk.</li>
<li>Go to Forms -> select any form -> Settings -> Zendesk Logs and verify previously sent entries.</li>
</ul>
Connect zendesk account
Connect any gravity forms to Zendesk account by simply entering API key. Additionally, you can connect multiple zendesk accounts.
Mapping Zendesk fields
Simply select any Zendesk object(Contact, Ticket etc) then map gravity forms form fields to Zendesk object fields.
Manually send entries to Zendesk
Automatically Send gravity forms entries to Zendesk when user submits form. Also , you can manually send gravity forms submissions to Zendesk.
Filter Zendesk Gravity Forms entries
Either send all gravity forms entries to Zendesk or filter entries sent to Zendesk based on user input. For example , only send that entry to Zendesk which contains work email address.
Zendesk Gravity Forms logs
View a detailed log of each gravity forms entry whether sent or not sent to Zendesk and easily resend gravity forms entry to Zendesk.
Send Data As Zendesk Ticket Notes
if a contact form has fields which can not be mapped to any Zendesk Ticket fields, So you can send such fields as Zendesk Ticket note.
Zendesk Error Reporting
If there is an error while sending an entry to Zendesk, an email containing the error details will be sent to the specified email address.
Create Or Update Contact in Zendesk
If a Ticket already exists in Zendesk, update it/add new reply otherwise create a new Ticket in Zendesk.
<blockquote>
Premium Version Features.
Following features are available in premium version <a href="https://www.crmperks.com/plugins/gravity-forms-plugins/gravity-forms-zendesk-plugin/?utm_source=wordpress&utm_medium=directory&utm_campaign=zendesk_CRM_readme" rel="nofollow ugc">Gravity Forms Zendesk Pro</a>.
<ul>
<li>Custom fields particularly Phone Number fields fields.</li>
<li>Assign Tickets to Agents.</li>
<li>Zendesk Ticket Attachments.</li>
<li>Set Ticket Priority and Ticket Type.</li>
<li>when a user submit a form, you can save gclid, utm parameters and Geo location.</li>
<li>Lookup lead’s email and phone number using email or phone number lookup services when user submits a contact form.</li>
<li>20+ premium addons</li>
</ul>
</blockquote>
<h3>Need Zendesk Plugin for Woocommerce ?</h3>
We have Zendesk add-on for Woocommerce. <a href="https://www.crmperks.com/plugins/woocommerce-plugins/woocommerce-zendesk-plugin/?utm_source=wordpress&utm_medium=directory&utm_campaign=zendesk_CRM_readme" rel="nofollow ugc">Woocommerce Zendesk</a>
<h3>Want to send Gravity Forms data to a different crms</h3>
We have Premium Gravity Forms add-ons for 20+ CRMs.<a href="https://www.crmperks.com/plugins/gravity-forms-plugins/gravity-forms-zendesk-plugin/?utm_source=wordpress&utm_medium=directory&utm_campaign=zendesk_CRM_readme" rel="nofollow ugc">View All CRM Extensions</a>

WP Gravity Forms Zendesk

Thank you for the work on your plugin. It has made Zendesk <> Gravity forms communicate seamlessly.

Helping our HR and IT departments move information from our intranet to Zendesk.

Thanks for the work!

Very helpful plugin when using Zendesk

Gravity Forms Zendesk Add-on sends Gravity Forms entries to Zendesk.

TokenLink SSO Login for Zendesk vs WP Gravity Forms Zendesk