Jerry Benton

<p>TokenLink SSO Login for Zendesk allows WordPress site administrators to provide seamless, secure single sign-on (SSO) access to Zendesk using JWT (JSON Web Tokens) authentication.</p>
<p>This plugin uses the official Firebase PHP-JWT library (BSD 3-Clause licensed, included and updated for WordPress compliance).</p>
<p>Setup takes less than five minutes using standard WordPress shortcodes — no third-party dependencies, no tracking, no bloat.</p>
<p>Written by Jerry Benton, the creator of Mailborder and MailScanner v5.</p>
<h3>From the WordPress Plugin Directory (Preferred)</h3>
<ol>
<li>In your WordPress admin dashboard, go to <strong>Plugins <span aria-hidden="true" class="wp-exclude-emoji">→</span> Add New</strong>.</li>
<li>Search for <strong>TokenLink SSO Login for Zendesk</strong>.</li>
<li>Click <strong>Install Now</strong>, then <strong>Activate</strong>.</li>
</ol>
<h3>Upload via ZIP File</h3>
<ol>
<li>Download the plugin ZIP file from <a href="https://www.mailborder.com/zendesk-sso-plugin" rel="nofollow ugc">mailborder.com</a> or from WordPress.org.</li>
<li>In your WordPress admin dashboard, go to <strong>Plugins <span aria-hidden="true" class="wp-exclude-emoji">→</span> Add New</strong> and click <strong>Upload Plugin</strong> at the top.</li>
<li>Select the ZIP file and click <strong>Install Now</strong>.</li>
<li>When installation completes, click <strong>Activate Plugin</strong>.</li>
</ol>
<h3>Manual Installation (FTP or File Manager)</h3>
<ol>
<li>Download the plugin ZIP file and extract it on your computer.</li>
<li>Upload the extracted folder to <code>/wp-content/plugins/</code> using FTP or your hosting file manager.</li>
<li>Activate it through the <strong>Plugins</strong> menu in WordPress.</li>
</ol>
<h3>Configuration</h3>
<ol>
<li>Navigate to <strong>Settings <span aria-hidden="true" class="wp-exclude-emoji">→</span> TokenLink Zendesk SSO</strong>.</li>
<li>Enter your <strong>Zendesk Subdomain</strong> and <strong>Shared Secret</strong>.</li>
<li>Set a <strong>Login Redirect Page</strong> if you use a custom login URL.</li>
<li>Create a blank WordPress page and insert this shortcode: ** [tokenlink_zendesk_login] **</li>
<li>(Optional) Create a menu item that links to that page. (e.g. a Support link)</li>
<li>Use that page’s URL as your <strong>Remote Login URL</strong> in the zendesk.com SSO settings.</li>
</ol>
<p>The plugin will automatically handle authentication to Zendesk and redirect users to Zendesk via secure JWT SSO.</p>
<h3>License</h3>
<p>This plugin is licensed under the GPLv3 or later.<br />
It includes the Firebase PHP-JWT library, which is licensed under the BSD 3-Clause license.</p>


TokenLink SSO Login for Zendesk

Provides secure JWT-based single sign-on (SSO) between WordPress and Zendesk. No third-party plugins, no tracking, no bloat. Totally free.

Smackcoders Inc.,

Smackcoders Support

<p>WP Helpdesk Integration integrates WordPress with service desk tools to capture support tickets from your website. You can design the Form with default WordPress forms. The form created can embedded with Post, Page or Widget. The information collected and sent to anyone of the help desk portal Freshdesk, Zendesk, Zoho Support & Vtiger Tickets module with secure API connection.</p>
<h3>Highlighted features</h3>
<ul>
<li>Captures support threads from WordPress to Freshdesk, Zendesk, Zoho Support and Vtiger Tickets module.</li>
<li>Supports default WordPress Webforms.</li>
<li>Redirects User to desired page after successful form submission.</li>
<li>Notification on success or failure of Ticket capture.</li>
<li>Embed forms in Page, Post or Widgets to capture Support threads.</li>
</ul>
<h3>Highlighted Pro features</h3>
<p><a href="http://www.smackcoders.com/wp-helpdesk-integration.html?utm_source=readme&utm_campaign=wp_helpdesk_integration" rel="nofollow ugc">WP Helpdesk Integration</a> has all the features of free version. In addition, it supports lots of third party add-ons to make it more flexible in Form design & information gathering. The integration with WooCommerce enables to follow-up the customers in checkout and never let them fall through cracks.</p>
<ul>
<li>Capture your website users as support portal contacts with additional informations.</li>
<li>Supports ACF, MemberPress, WP-Members add-ons to get additional contact info.</li>
<li>Enables to mark a fields to be mandatory and non-mandatory.</li>
<li>More flexible with option to customize the field label.</li>
<li>Supports Gravity Form & Ninja Form to capture support threads.</li>
<li>Google Captcha to avoid spam threads.</li>
<li>Duplicate handling with create, update & skip options.</li>
</ul>
<h3>Helpful links</h3>
<ul>
<li><a href="http://www.smackcoders.com/wp-helpdesk-integration.html?utm_source=readme&utm_campaign=wp_helpdesk_integration" rel="nofollow ugc">WP Helpdesk Integration</a> page and <a href="http://www.smackcoders.com/documentation/wp-helpdesk-integration/forms?utm_source=readme&utm_campaign=wp_helpdesk_integration" rel="nofollow ugc">documentation</a></li>
<li>Our recent <a href="http://www.smackcoders.com/blog.html?utm_source=readme&utm_campaign=wp_helpdesk_integration" rel="nofollow ugc">WordPress Product</a> updates.</li>
<li>Related product: <a href="http://www.smackcoders.com/wp-leads-builder-any-crm-pro.html?utm_source=readme&utm_campaign=wp_helpdesk_integration" rel="nofollow ugc">Leads Builder for CRM</a> – Convert your WordPress website visitors, user & checkout customers as CRM Leads & Contacts. Supports Salesforce, Zoho CRM, Freshsales, Vtiger CRM, SugarCRM and SuiteCRM.</li>
</ul>
<h3>Other Useful Plugins & Addons By Smackcoders</h3>
<p>To <a href="https://wordpress.org/plugins/wp-ultimate-csv-importer/" rel="ugc">Import and Export WordPress Data as CSV or XML</a><br />
And <a href="https://www.smackcoders.com/wp-ultimate-csv-importer-pro.html" rel="nofollow ugc">for premium version of the plugin, you can get it here</a></p>
<p>The Leads Builder for WordPress to capture your web forms as leads to one of the top ranking open source CRM. Install the <a href="https://wordpress.org/plugins/wp-leads-builder-any-crm/" rel="ugc">WordPress Lead Form Data Collection to CRM</a> Plugin. And install one of the CRM of your choice from the additional add-ons listed below. Keep both parent plugin and CRM add-on activated.<br />
* <a href="https://wordpress.org/plugins/wp-zoho-crm/" rel="ugc">Zoho CRM & Zoho CRM Plus</a><br />
* <a href="https://wordpress.org/plugins/wp-salesforce/" rel="ugc">Salesforce</a><br />
* <a href="https://wordpress.org/plugins/wp-sugar-free/" rel="ugc">SugarCRM</a><br />
* <a href="https://wordpress.org/plugins/wp-freshsales/" rel="ugc">Freshsales</a><br />
* <a href="https://wordpress.org/plugins/wp-tiger/" rel="ugc">Vtiger CRM</a></p>
<p>To know more about the premium bundled version, visit <a href="https://www.smackcoders.com/wp-leads-builder-any-crm-pro.html" rel="nofollow ugc">WordPress Lead Form Data Collection to CRM with unlimited features</a></p>


WordPress Helpdesk Integration

An easy automated and advanced ticket builder for WordPress to capture tickets to one of your favorite Helpdesk.

TokenLink SSO Login for Zendesk vs WordPress Helpdesk Integration