sameecwx

Soumitra Chakraborty

TopSMS is a powerful WooCommerce plugin developed by EUX Digital Agency that revolutionizes how you communicate with your customers through SMS.
<h3>Source Code</h3>
The complete source code for this plugin is available on our <a href="https://github.com/topsmsau/topsms_plugin" rel="nofollow ugc">Github repository</a>.
<h3>Key Features</h3>
1. Automated SMS System Based on Order Status 
* Send instant SMS notifications when order status changes (processing, completed, shipped, etc.). 
* Fully customizable message templates for each order status. 
* Personalize messages with dynamic variables (customer name, customer last name, order ID). 
* Schedule delayed notifications for specific order statuses. 
* Supports multiple languages for global-ready WooCommerce stores (SMS sending remains AU-only).
2. Comprehensive SMS Analytics 
* Track delivery rates and read receipts for all sent messages. 
* Monitor SMS credit usage with detailed reports. 
* Visual dashboard with key performance metrics and trends.
3. In-Store SMS Credit Recharging 
* Purchase SMS credits directly through your WooCommerce store. 
* Multiple credit packages to suit businesses of all sizes. 
* Automatic low-credit alerts and recharge reminders. 
* Special discount offers for bulk credit purchases.
4. Bulk SMS Campaigns 
* Send or schedule bulk SMS campaigns to your selected contact lists or saved segments. 
* Create and manage campaigns directly from the Campaigns page. 
* Save campaigns as drafts to edit or send later. 
* View all sent, scheduled, cancelled, and draft campaigns with filtering by status. 
* Cancel scheduled campaigns anytime through the campaign management table.
5. Contacts and Segmentation 
* View all WooCommerce customers in the Contacts page. 
* Filter contacts by state, city, postcode, total number of orders, total amount spent, and SMS subscription status. 
* Save filters as segments that can be reused for future SMS campaigns.
<h3>Benefits for Store Owners</h3>
<ul>
<li>Reduce customer support inquiries with proactive order updates.</li>
<li>Increase customer satisfaction through timely communication.</li>
<li>Lower cart abandonment rates with strategic SMS campaigns.</li>
<li>Build customer loyalty through consistent engagement.</li>
<li>Save time with automated workflows and notifications.</li>
</ul>
<h3>Technical Features</h3>
<ul>
<li>Built exclusively for Australian businesses.</li>
<li>ACMA-compliant sender IDs and privacy protocols.</li>
<li>GDPR-compliant with explicit consent management.</li>
<li>Lightweight design with minimal impact on site performance.</li>
<li>Built using modern React and REST API architecture for smooth user experience.</li>
<li>Asynchronous processing for sending and managing large campaigns.</li>
<li>Contacts database synchronization with WooCommerce customer records.</li>
</ul>
<h3>Regulatory Compliance</h3>
TopSMS is fully compliant with Australian Communications and Media Authority (ACMA) requirements for SMS usage. 
– Sender ID Validation: Businesses must use a registered, non-misleading sender ID matching their trading name. 
– Verification Required: TopSMS enforces sender ID registration before sending messages. 
– No International Use: Only Australian numbers are supported to align with local laws. 
Learn more: 
– <a href="https://www.acma.gov.au/sms-and-mms-spam" rel="nofollow ugc">ACMA SMS Spam Rules</a> 
– <a href="https://www.acma.gov.au/reducing-scam-calls-and-sms" rel="nofollow ugc">ACMA Scam SMS Guidelines</a>
<h3>External services</h3>
This plugin connects to the TopSMS API (provided by EUX Digital Agency) to send SMS messages and retrieve analytics data.
What the service is and what it is used for: 
– TopSMS API is used to send SMS messages to customers when order statuses change, track message delivery, recharge credit balances, and provide analytics to the store owner.
What data is sent and when: 
– When an SMS is triggered (e.g., from an order update), the following data is sent to the TopSMS API: customer’s mobile number, order ID, order status, and the customized SMS message content. 
– Store and site identifiers may also be sent for authentication and analytics purposes. 
– When viewing analytics or credit balances, the plugin may request delivery status updates, read receipts, and account credit levels.
Who provides the service: 
– EUX Digital Agency (Australia), the developer and maintainer of the TopSMS API.
Links: 
– <a href="https://topsms.com.au/terms-of-use/" rel="nofollow ugc">TopSMS Terms of Service</a> 
– <a href="https://topsms.com.au/privacy-policy/" rel="nofollow ugc">TopSMS Privacy Policy</a>
Geographic Limitation: 
– TopSMS is an Australia-only service and is not intended for international use.

TopSMS

Enhance your WooCommerce store with automated SMS notifications based on order status changes. Built exclusively for Australian businesses.

powerfulwp

<a href="https://powerfulwp.com/powerfulwp-sms-for-woocommerce/" rel="nofollow ugc">PowerfulWP SMS for WooCommerce</a> keeps your customers and team in the loop with instant text messages every time an order changes status. Powered by the <a href="https://api.powerfulwp.com/portal/" rel="nofollow ugc">PowerfulWP SMS API</a>, it takes just minutes to set up – enter your API credentials, toggle the statuses you care about, and you’re live.
Note: Sending SMS requires prepaid credits purchased through the <a href="https://api.powerfulwp.com/portal/" rel="nofollow ugc">PowerfulWP Portal</a>. The plugin itself is free; you only pay for the messages you send.
<h4>Customer Notifications</h4>
Send SMS messages to customers when their order reaches any status – pending, processing, on-hold, completed, cancelled, refunded, failed, or any custom status registered by other plugins.
<h4>Admin & Team Notifications</h4>
Alert store owners and staff via SMS for key events: new orders, processing, completed, on-hold, cancelled, failed, and refunded. Configure multiple admin phone numbers, each with its own country code.
<h4>Manual SMS from the Order Screen</h4>
Need to send a one-off message? Open any order and use the Send SMS metabox to compose and dispatch a text directly to the customer.
<h4>Rich Placeholder System</h4>
Build dynamic templates with 30+ placeholders grouped into clear categories:
<ul>
<li>Order – number, total, subtotal, shipping, discount, currency, status, date, item count, product names.</li>
<li>Customer & Billing – name, first/last name, phone, email, company, full address, city, state, postcode, country.</li>
<li>Shipping – name, company, full address, city, state, postcode, country.</li>
<li>Delivery & Payment – shipping method, payment method, transaction ID, tracking number, customer note.</li>
<li>Store – store name, site URL.</li>
</ul>
<h4>Test SMS Tool</h4>
Verify your credentials and delivery before going live. The built-in Test SMS tab lets you send a one-off message with sample placeholder data – nothing is saved.
<h4>Modern, User-Friendly Settings</h4>
A clean, branded settings page with pill-style navigation tabs, animated toggle switches, WooCommerce status colour indicators, a phone-mockup chat-bubble SMS preview, collapsible placeholder panels, and toast notifications.
<h4>Built for Compatibility</h4>
<ul>
<li>HPOS (High-Performance Order Storage) – fully declared and tested.</li>
<li>Cart & Checkout Blocks – declared compatible.</li>
<li>WooCommerce 8.0+ – tested up to 9.5.</li>
<li>PHP 7.4+ – graceful admin notice on older versions.</li>
<li>Custom order statuses – automatically detected and supported.</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Sign up at the <a href="https://api.powerfulwp.com/portal/" rel="nofollow ugc">PowerfulWP Portal</a> and purchase SMS credits.</li>
<li>Enter your API Key, API Secret, and Sender ID in the plugin settings.</li>
<li>Enable the order statuses you want to trigger customer and/or admin SMS.</li>
<li>Customise your message templates using placeholders.</li>
<li>Orders start sending SMS automatically – no cron setup required.</li>
</ol>
<h4>Third-Party Service: PowerfulWP SMS API</h4>
This plugin relies on the PowerfulWP SMS API, a paid service, to deliver text messages. You must purchase SMS credits through the PowerfulWP Portal before messages can be sent. When an SMS is triggered, the plugin sends a request to the API with the recipient phone number, sender ID, and message body.
<ul>
<li>Service provider: PowerfulWP</li>
<li>Plugin page: <a href="https://powerfulwp.com/powerfulwp-sms-for-woocommerce/" rel="nofollow ugc">https://powerfulwp.com/powerfulwp-sms-for-woocommerce/</a></li>
<li>Portal & account management: <a href="https://api.powerfulwp.com/portal/" rel="nofollow ugc">https://api.powerfulwp.com/portal/</a></li>
<li>Terms of Service: <a href="https://powerfulwp.com/terms-conditions/" rel="nofollow ugc">https://powerfulwp.com/terms-conditions/</a></li>
<li>Privacy Policy: <a href="https://powerfulwp.com/privacy-policy/" rel="nofollow ugc">https://powerfulwp.com/privacy-policy/</a></li>
</ul>
Data transmitted includes the recipient phone number, sender ID, and message content. No personal data is stored on external servers beyond what is required to deliver the SMS. Please review the links above before use.

PowerfulWP SMS for WooCommerce

Automatically send SMS notifications to customers and admins for WooCommerce order updates via the PowerfulWP SMS API.

TopSMS vs PowerfulWP SMS for WooCommerce