sameecwx

Soumitra Chakraborty

TopSMS is a powerful WooCommerce plugin developed by EUX Digital Agency that revolutionizes how you communicate with your customers through SMS.
<h3>Source Code</h3>
The complete source code for this plugin is available on our <a href="https://github.com/topsmsau/topsms_plugin" rel="nofollow ugc">Github repository</a>.
<h3>Key Features</h3>
1. Automated SMS System Based on Order Status 
* Send instant SMS notifications when order status changes (processing, completed, shipped, etc.). 
* Fully customizable message templates for each order status. 
* Personalize messages with dynamic variables (customer name, customer last name, order ID). 
* Schedule delayed notifications for specific order statuses. 
* Supports multiple languages for global-ready WooCommerce stores (SMS sending remains AU-only).
2. Comprehensive SMS Analytics 
* Track delivery rates and read receipts for all sent messages. 
* Monitor SMS credit usage with detailed reports. 
* Visual dashboard with key performance metrics and trends.
3. In-Store SMS Credit Recharging 
* Purchase SMS credits directly through your WooCommerce store. 
* Multiple credit packages to suit businesses of all sizes. 
* Automatic low-credit alerts and recharge reminders. 
* Special discount offers for bulk credit purchases.
4. Bulk SMS Campaigns 
* Send or schedule bulk SMS campaigns to your selected contact lists or saved segments. 
* Create and manage campaigns directly from the Campaigns page. 
* Save campaigns as drafts to edit or send later. 
* View all sent, scheduled, cancelled, and draft campaigns with filtering by status. 
* Cancel scheduled campaigns anytime through the campaign management table.
5. Contacts and Segmentation 
* View all WooCommerce customers in the Contacts page. 
* Filter contacts by state, city, postcode, total number of orders, total amount spent, and SMS subscription status. 
* Save filters as segments that can be reused for future SMS campaigns.
<h3>Benefits for Store Owners</h3>
<ul>
<li>Reduce customer support inquiries with proactive order updates.</li>
<li>Increase customer satisfaction through timely communication.</li>
<li>Lower cart abandonment rates with strategic SMS campaigns.</li>
<li>Build customer loyalty through consistent engagement.</li>
<li>Save time with automated workflows and notifications.</li>
</ul>
<h3>Technical Features</h3>
<ul>
<li>Built exclusively for Australian businesses.</li>
<li>ACMA-compliant sender IDs and privacy protocols.</li>
<li>GDPR-compliant with explicit consent management.</li>
<li>Lightweight design with minimal impact on site performance.</li>
<li>Built using modern React and REST API architecture for smooth user experience.</li>
<li>Asynchronous processing for sending and managing large campaigns.</li>
<li>Contacts database synchronization with WooCommerce customer records.</li>
</ul>
<h3>Regulatory Compliance</h3>
TopSMS is fully compliant with Australian Communications and Media Authority (ACMA) requirements for SMS usage. 
– Sender ID Validation: Businesses must use a registered, non-misleading sender ID matching their trading name. 
– Verification Required: TopSMS enforces sender ID registration before sending messages. 
– No International Use: Only Australian numbers are supported to align with local laws. 
Learn more: 
– <a href="https://www.acma.gov.au/sms-and-mms-spam" rel="nofollow ugc">ACMA SMS Spam Rules</a> 
– <a href="https://www.acma.gov.au/reducing-scam-calls-and-sms" rel="nofollow ugc">ACMA Scam SMS Guidelines</a>
<h3>External services</h3>
This plugin connects to the TopSMS API (provided by EUX Digital Agency) to send SMS messages and retrieve analytics data.
What the service is and what it is used for: 
– TopSMS API is used to send SMS messages to customers when order statuses change, track message delivery, recharge credit balances, and provide analytics to the store owner.
What data is sent and when: 
– When an SMS is triggered (e.g., from an order update), the following data is sent to the TopSMS API: customer’s mobile number, order ID, order status, and the customized SMS message content. 
– Store and site identifiers may also be sent for authentication and analytics purposes. 
– When viewing analytics or credit balances, the plugin may request delivery status updates, read receipts, and account credit levels.
Who provides the service: 
– EUX Digital Agency (Australia), the developer and maintainer of the TopSMS API.
Links: 
– <a href="https://topsms.com.au/terms-of-use/" rel="nofollow ugc">TopSMS Terms of Service</a> 
– <a href="https://topsms.com.au/privacy-policy/" rel="nofollow ugc">TopSMS Privacy Policy</a>
Geographic Limitation: 
– TopSMS is an Australia-only service and is not intended for international use.

TopSMS

Enhance your WooCommerce store with automated SMS notifications based on order status changes. Built exclusively for Australian businesses.

neamtua

sendsms

catalinsendsms

SendSMS for WooCommerce connects your WooCommerce store to the sendsms.ro SMS gateway so customers get a text message at every step of their order — placed, paid, shipped, completed, refunded, or any other status you choose.
Why SMS? It has a ~95% open rate, and most messages are read within five seconds of arrival. For order updates, that’s hard to beat.
Features:
<ul>
<li>Per-status message templates with variables: <code>{billing_first_name}</code>, <code>{billing_last_name}</code>, <code>{shipping_first_name}</code>, <code>{shipping_last_name}</code>, <code>{order_number}</code>, <code>{order_date}</code>, <code>{order_total}</code>.</li>
<li>Campaign sender with date / county / product filters that pulls phone numbers from past orders.</li>
<li>“Send a test SMS” page for verifying templates against any phone number.</li>
<li>Per-order “Send SMS” sidebar metabox for one-off messages, with the SMS body recorded as an order note.</li>
<li>SMS history table with full searching and sorting.</li>
<li>Compatible with WooCommerce High-Performance Order Storage (HPOS).</li>
<li>Optional unsubscribe-link (GDPR) and short-URL flags per status.</li>
<li>Customer opt-out checkbox available at checkout.</li>
</ul>
This plugin requires a <a href="https://www.sendsms.ro/ro/" rel="nofollow ugc">sendsms.ro</a> account. Sign-up is free; SMS pricing is per message and depends on the destination country.
<h3>External services</h3>
This plugin connects to the sendsms.ro SMS gateway — a third-party service operated by SC sendSMS Solutions SRL — to deliver text messages to your customers. Using the plugin requires an active sendsms.ro account.
What the service is used for:
<ul>
<li>Sending the configured order-status SMS to each order’s billing phone number.</li>
<li>Sending the optional owner-notification SMS to a phone number you configure.</li>
<li>Sending the test SMS triggered from the SendSMS → Send a test page.</li>
<li>Sending bulk campaign SMS triggered from the SendSMS → Campaign page.</li>
<li>Reading your account balance to display it on the Configuration page.</li>
<li>Looking up the per-SMS price for a route (used in the campaign “Estimate the price” feature). Cached locally for 24 hours.</li>
</ul>
What data is sent, and when:
<ul>
<li>On every outbound SMS: your sendsms.ro username and API key/password, the configured sender label, the recipient phone number (typically the order’s billing phone or an admin-supplied number for tests/campaigns), and the message body (which may contain placeholder substitutions from the order such as first/last name and order number/date/total). For campaign sends, the recipients + message are POSTed as a CSV body.</li>
<li>On every balance/price-lookup request: your username, API key/password, and (for the price lookup) the destination phone number.</li>
<li>No data is sent until you have entered credentials and either an order transition occurs, you press a send button manually, or you open the Configuration page (which checks the account balance once per page load).</li>
</ul>
Service endpoints used: <code>https://api.sendsms.ro/json</code> (HTTPS).
Third-party terms of service and privacy:
<ul>
<li>Terms and conditions: https://www.sendsms.ro/en/terms-and-conditions/</li>
<li>GDPR / privacy: https://www.sendsms.ro/en/gdpr/</li>
<li>ISO 27001 certification: https://www.sendsms.ro/en/iso-27001-certified/</li>
</ul>

SendSMS for WooCommerce

Send SMS notifications to your customers when their WooCommerce order status changes, run SMS campaigns, and send single SMS from any order.

TopSMS vs SendSMS for WooCommerce