tracksies

<p>Your customers have been saying good things about you. Trustie is a free reviews plugin that helps you bring all of it — customer testimonials, Google Business reviews, and WooCommerce product reviews — onto your own website, stored in your own database, displayed the way you want them. Tested with Elementor, Divi, and Bricks. Free, self-hosted, and yours to keep.</p>
<h4>What makes Trustie different</h4>
<p>Three things, mostly:</p>
<ul>
<li><strong>Your reviews live in your database.</strong> Not ours. Not a third party’s. They’re WordPress posts and comments, stored alongside the rest of your site’s content. If you ever want to export them, move them somewhere else, or just peek at what’s in there — they’re yours.</li>
<li><strong>WooCommerce is optional.</strong> Trustie works on service sites, portfolios, bakeries, accountants — anywhere with happy customers and a WordPress install. When WooCommerce <em>is</em> there, Trustie leans in and handles product reviews too.</li>
<li><strong>The free version is a whole plugin.</strong> Testimonials, Google reviews, product reviews, import tools, the floating widget, the reviews page, the visual designer — all included. If you never need more, brilliant. If you do, the rest of the Tracksies family is there when you’re ready.</li>
<li><strong>Plays nice with the rest of the family.</strong> If you add Tracksies HQ, Helpie, Packsie, Perkie, Squizzie, or Pipesie alongside Trustie, the admin menus merge automatically — one shared “Tracksies” parent in the WordPress sidebar, not many. No setup; Trustie detects the siblings and adjusts.</li>
</ul>
<h4>On any WordPress site</h4>
<p>No WooCommerce needed for any of these.</p>
<ul>
<li><strong>Google Business reviews on your own site</strong> — pull in your real Google reviews with star ratings, reviewer names, and a “View on Google” link. JSON-LD schema travels with them, so search engines can surface them in rich results.</li>
<li><strong>Testimonials you collect yourself</strong> — a proper submission form, with grid, list, masonry, and slider layouts for display. Auto-approve above a rating threshold, or moderate manually.</li>
<li><strong>A floating reviews widget</strong> — a slide-out panel showing your latest reviews on every page. Think of it as the polite version of those pop-ups that chase you around the internet.</li>
<li><strong>A dedicated reviews page</strong> — a <code>/reviews/</code> page with tabs, filtering, and pagination. Works automatically. No WooCommerce required.</li>
<li><strong>Visual Designer</strong> — colours, star styles, card edges, and branding from one settings page. Auto-detects your theme’s fonts and colours on first run (we tried to be clever about it).</li>
</ul>
<h4>Even better with WooCommerce</h4>
<p>Everything above, plus:</p>
<ul>
<li><strong>Better-looking product reviews</strong> — Trustie’s review cards include star summaries, rating breakdowns, and layouts designed to show your reviews off.</li>
<li><strong>Star ratings anywhere</strong> — shortcodes for average ratings on any page, plus lightweight “loop stars” optimised for archive pages, so your category listings stay quick.</li>
<li><strong>Automatic review request emails</strong> — we email customers after purchase asking for a review (because they’re not going to remember on their own). Smart cancellation: if the order is refunded, cancelled, returned, or already reviewed, the email quietly doesn’t go out.</li>
<li><strong>Turn old comments into reviews</strong> — if you turned WooCommerce reviews on <em>after</em> already having product comments, one click converts those comments into star-rated reviews with a default rating you choose. You can tidy up individual ratings afterwards.</li>
<li><strong>Catalogue-wide rating sync</strong> — recalculates average ratings and review counts across every product (handy after imports, migrations, or general database fiddling).</li>
</ul>
<h4>Tested with the page builders people actually use</h4>
<p>Elementor, Divi, and Bricks are all tested. Oxygen is currently in active testing — we’ll update here once we’re happy with it. If you use a different builder and something looks off, please tell us. We’d much rather hear it from you than find out from a one-star review (ouch).</p>
<h4>Moving from another plugin? We’ll meet you halfway</h4>
<ul>
<li><strong>Testimonials</strong> — auto-detects and imports from Strong Testimonials, Easy Testimonials, and Starter Templates. Keep the originals or clear them out once you’re settled — your call.</li>
<li><strong>Old product comments</strong> — as mentioned above: one click, pick a default rating, done.</li>
</ul>
<h4>Built to be accessible</h4>
<p>Trustie is tested against WCAG 2.1 AA guidelines and we keep improving: keyboard navigation, visible focus indicators, screen reader announcements for form submissions and content loading, and descriptive labels on interactive controls. If something doesn’t work the way it should for you, tell us — accessibility is a commitment, not a checkbox.</p>
<h4>Shortcodes</h4>
<p><strong>Without WooCommerce</strong></p>
<ul>
<li><code>[trustie_google_reviews]</code> — your Google Business reviews with aggregate rating and schema. Needs a Google API key and Place ID in Settings > Google Reviews.</li>
<li><code>[trustie_testimonials]</code> — testimonials in grid, list, or masonry.</li>
<li><code>[trustie_testimonial_form]</code> — the submission form.</li>
<li><code>[trustie_testimonial_slider]</code> — auto-advancing carousel.</li>
<li><code>[trustie_testimonial_grid]</code> — grid layout wrapper (convenience shortcut).</li>
</ul>
<p><strong>With WooCommerce</strong></p>
<ul>
<li><code>[trustie_reviews]</code> — reviews for a specific product, with optional form and summary.</li>
<li><code>[trustie_all_reviews]</code> — all reviews, from all products, in a grid.</li>
<li><code>[trustie_reviews_page]</code> — full reviews page with pagination.</li>
<li><code>[trustie_review_form]</code> — standalone review submission form.</li>
<li><code>[trustie_rating]</code> — average star rating for a product.</li>
<li><code>[trustie_rating_badge]</code> — compact stars-plus-count badge.</li>
<li><code>[trustie_loop_stars]</code> — lightweight stars optimised for archive loops.</li>
</ul>
<p>Every shortcode takes optional attributes for customisation. See the <a href="https://doc.tracksies.com/docs/trustie-free/shortcode-reference/" rel="nofollow ugc">full shortcode reference</a> for details.</p>
<h4>When you’re ready for more</h4>
<p>If your site grows and you’d like more, the Tracksies family plays nicely together:</p>
<ul>
<li><strong>Trustie Pro</strong> — photo reviews, custom review forms, advanced filtering, enhanced widget controls.</li>
<li><strong>Tracksies HQ</strong> — the operational layer for WooCommerce stores: customer intelligence, order management, tags, branded email templates, returns workflow, packing workflow.</li>
</ul>
<p>Visit <a href="https://tracksies.com" rel="nofollow ugc">tracksies.com</a> if that sounds like your sort of thing.</p>
<h4>Privacy & external services (in brief)</h4>
<p>Trustie can connect to two external services. Full details are in the External Services section below.</p>
<ul>
<li><strong>Google Places API</strong> — used only when you’ve added your own API key and Place ID to display your own Google reviews. No visitor data is sent to Google.</li>
<li><strong>Appsero</strong> — optional, opt-in diagnostic telemetry. <strong>Off by default.</strong> Nothing is sent unless you explicitly allow it.</li>
</ul>
<h3>Privacy Policy</h3>
<p>Trustie uses <a href="https://appsero.com" rel="nofollow ugc">Appsero</a> SDK to collect some telemetry data upon user’s confirmation. This helps us to troubleshoot problems faster & make product improvements.</p>
<p>Appsero SDK <strong>does not gather any data by default.</strong> The SDK only starts gathering basic telemetry data <strong>when a user allows it via the admin notice</strong>. We collect the data to ensure a great user experience for all our users.</p>
<p>Integrating Appsero SDK <strong>DOES NOT IMMEDIATELY</strong> start gathering data, <strong>without confirmation from users in any case.</strong></p>
<p>Learn more about how <a href="https://appsero.com/privacy-policy/" rel="nofollow ugc">Appsero collects and uses this data</a>.</p>
<h3>External Services</h3>
<p>This plugin connects to the following external services:</p>
<h4>Google Places API</h4>
<p>Trustie uses the <a href="https://developers.google.com/maps/documentation/places/web-service" rel="nofollow ugc">Google Places API</a> to retrieve your Google Business reviews for display on your site.</p>
<ul>
<li><strong>What data is sent:</strong> Your Google API key and Place ID (both configured by you in plugin settings).</li>
<li><strong>When:</strong> When a page containing the <code>[trustie_google_reviews]</code> shortcode is loaded, or when you test the connection from Settings > Google Reviews. Results are cached for 24 hours to minimize requests.</li>
<li><strong>No visitor data is sent to Google</strong> — only your business credentials are used to fetch your own reviews.</li>
<li><a href="https://cloud.google.com/maps-platform/terms" rel="nofollow ugc">Google Terms of Service</a></li>
<li><a href="https://policies.google.com/privacy" rel="nofollow ugc">Google Privacy Policy</a></li>
</ul>
<h4>Appsero</h4>
<p>Trustie uses the <a href="https://appsero.com" rel="nofollow ugc">Appsero</a> SDK for optional, opt-in diagnostic data collection. This helps us troubleshoot issues and improve the plugin.</p>
<ul>
<li><strong>Tracking is disabled by default.</strong> Data is only collected after you explicitly allow it via the admin notice shown on plugin activation.</li>
<li><strong>What data is sent (when opted in):</strong> Site URL, admin email, WordPress version, PHP version, server environment details, active plugin/theme information, and plugin version.</li>
<li><strong>When:</strong> Once per week via a scheduled event, only if you have opted in.</li>
<li><strong>You can opt out at any time</strong> from the admin notice or plugin settings.</li>
<li><a href="https://appsero.com/terms-conditions/" rel="nofollow ugc">Appsero Terms of Service</a></li>
<li><a href="https://appsero.com/privacy-policy/" rel="nofollow ugc">Appsero Privacy Policy</a></li>
</ul>
<h4>icanhazip.com (Cloudflare)</h4>
<p>When you opt in to Appsero diagnostic tracking (see above), Trustie uses <a href="https://icanhazip.com/" rel="nofollow ugc">icanhazip.com</a> to determine your server’s public IP address for environment diagnostics. This service is operated by <a href="https://www.cloudflare.com/" rel="nofollow ugc">Cloudflare, Inc.</a>.</p>
<ul>
<li><strong>What data is sent:</strong> A simple HTTP GET request with no payload.</li>
<li><strong>When:</strong> Only when you have opted into Appsero tracking. Not called if tracking is disabled (the default).</li>
<li><strong>What is returned:</strong> Your server’s public IP address, which is included in the Appsero diagnostic data.</li>
<li><a href="https://www.cloudflare.com/terms/" rel="nofollow ugc">Cloudflare Terms of Use</a></li>
<li><a href="https://www.cloudflare.com/privacypolicy/" rel="nofollow ugc">Cloudflare Privacy Policy</a></li>
</ul>


Trustie — Reviews, Testimonials & Google Reviews

Free reviews plugin for WordPress — customer reviews, product reviews, testimonials, and Google reviews in one. Works with or without WooCommerce.

JS Morisset

<p></p>
<p><strong>Includes a 5 Star Rating in Schema markup:</strong></p>
<ol>
<li>If the Schema markup does not have an ‘aggregateRating’ property.</li>
<li>If Google allows an ‘aggregateRating’ property for that Schema type.</li>
</ol>
<p>Google allows an ‘aggregateRating’ property for these Schema types and their sub-types:</p>
<ul>
<li>Book</li>
<li>Course</li>
<li>Event</li>
<li>HowTo (includes Recipe)</li>
<li>LocalBusiness</li>
<li>Movie</li>
<li>Product</li>
<li>SoftwareApplication</li>
</ul>
<p>If the Schema type in the Document SSO metabox is not one of these types (or one of their sub-types), then a 5 star rating cannot be added, as doing so would trigger an error in the Google search console. <a href="https://developers.google.com/search/docs/advanced/structured-data/review-snippet" rel="nofollow ugc">See Google’s Review snippet documentation for additional information.</a></p>
<p></p>
<h3>WPSSO Add Five Stars is a Fallback Solution</h3>
<p>The Google’s Review Snippet technical guidelines reminds us to:</p>
<blockquote>
<p><a href="https://developers.google.com/search/docs/advanced/structured-data/review-snippet#technical-guidelines" rel="nofollow ugc">Make sure the reviews and ratings you mark up are readily available to users from the marked-up page. It must be immediately obvious to users that the page has review content.</a></p>
</blockquote>
<p>The WPSSO Add Five Stars add-on includes a 5 star rating <em>if the document Schema markup does not already have an ‘aggregateRating’ property</em>. It is always preferable to include actual ratings and reviews from your visitors and/or customers in the webpage. The WPSSO Add Five Stars add-on can be used in combination with any of the following third-party plugins and service APIs, or the <a href="https://wordpress.org/plugins/wpsso-ratings-and-reviews/" rel="ugc">WPSSO Ratings and Reviews</a> add-on.</p>
<p><strong>Suggested Rating and Review Plugins and Services:</strong></p>
<p>The <a href="https://wordpress.org/plugins/wpsso/" rel="ugc">WPSSO Core plugin</a> supports a selection of plugins that provide ratings and reviews:</p>
<ul>
<li>WP-PostRatings</li>
<li>WP Product Review</li>
<li>Yotpo Social Reviews for WooCommerce</li>
<li>WooCommerce</li>
<li><a href="https://wordpress.org/plugins/wpsso-ratings-and-reviews/" rel="ugc">WPSSO Ratings and Reviews</a></li>
</ul>
<p>The <a href="https://wpsso.com/" rel="nofollow ugc">WPSSO Core Premium plugin</a> also supports a selection of remote service APIs that provide ratings and reviews:</p>
<ul>
<li>Judge.me (Ratings and Reviews)</li>
<li>Shopper Approved (Ratings and Reviews)</li>
<li>Stamped.io (Ratings and Reviews)</li>
</ul>
<h3>WPSSO Core Required</h3>
<p>WPSSO Add Five Stars is an add-on for the <a href="https://wordpress.org/plugins/wpsso/" rel="ugc">WPSSO Core plugin</a>, which creates extensive and complete structured data to present your content at its best for social sites and search results – no matter how URLs are shared, reshared, messaged, posted, embedded, or crawled.</p>

WPSSO Add Five Stars for Google Rich Snippets

Add a 5 star rating and review from the site organization if the Schema markup does not already have an 'aggregateRating' property.

Trustie — Reviews, Testimonials & Google Reviews vs WPSSO Add Five Stars for Google Rich Snippets