tutaco

Tuta AI provides an AI-powered chat solution that integrates with your online store. It’s like having ChatGPT available to your customers through web chat and WhatsApp, helping you sell products and provide support services.
<h4>Key Features</h4>
<ul>
<li>AI-Powered Chat Assistant: Engage customers with an AI that understands your products and can answer questions 24/7</li>
<li>Product Knowledge: The AI assistant learns about your products to provide accurate information</li>
<li>WhatsApp Integration: Connect with customers on their preferred messaging platform</li>
<li>Sales Analytics: Track conversations that lead to sales</li>
<li>Multilingual Support: Communicate with customers in multiple languages</li>
<li>Customizable Appearance: Match the chat widget to your brand</li>
<li>Easy Setup: Get started in minutes with a simple configuration</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>WordPress 5.8 or higher</li>
<li>PHP 7.4 or higher</li>
<li>WooCommerce 5.0 or higher</li>
</ul>
<h3>External Services</h3>
IMPORTANT: This plugin requires external services to function properly.
Tuta AI is a Software-as-a-Service (SaaS) platform that provides advanced Artificial Intelligence capabilities for customer support and sales automation. Running sophisticated AI models for natural language understanding, real-time conversation management, and product knowledge inference directly within a standard WordPress hosting environment is not feasible due to the immense computational resources required. Such tasks would overwhelm typical web servers, leading to poor site performance and an unreliable user experience.
Therefore, this plugin must connect to Tuta’s dedicated cloud-based API infrastructure, which is optimized for AI workloads and hosted on Supabase (https://supabase.com). This connection is essential for the plugin to operate and deliver high-quality AI-powered chat and support functionalities.
Service Provider Information: 
* Service Name: Tuta AI Platform 
* Service Provider: Tuta AI (https://tuta.co) 
* Infrastructure: Hosted on Supabase cloud platform (https://supabase.com) 
* API Base Domain: Secure cloud-hosted API endpoints (domain varies by deployment)
Why External Services are Required:
<ol>
<li>AI Inference Power: AI models require significant processing power (CPUs, GPUs, specialized hardware) that far exceeds typical WordPress hosting capabilities.</li>
<li>Scalability and Reliability: Cloud infrastructure ensures responsive and reliable AI chat during peak traffic.</li>
<li>Continuous Improvement: Centralized AI engine allows continuous updates without plugin updates.</li>
<li>Specialized Features: WhatsApp integration, analytics, and product knowledge synchronization require optimized external services.</li>
</ol>
Complete List of External API Endpoints Used:
Important Note: All endpoints listed below are relative paths that are appended to the secure API base domain. The plugin connects to Tuta’s cloud-hosted API infrastructure to access these endpoints.
1. Store Registration & Authentication 
* Endpoint: <code>/register-store</code> 
* Purpose: Register your WooCommerce store with Tuta service during plugin activation 
* Data Sent: Store URL, WordPress admin email, store name, platform versions, locale, country, timezone, currency, business hours 
* When: During plugin activation (one-time)
<ul>
<li>Endpoint: <code>/token</code></li>
<li>Purpose: Obtain short-lived (15 minutes) secure access tokens (JWT) for API authentication</li>
<li>Data Sent: Store URL, platform identifier, API key</li>
<li>
When: Before most API calls and when tokens need refresh
</li>
<li>
Endpoint: <code>/rotate-api-key</code>
</li>
<li>Purpose: Securely rotate store’s API key for enhanced security</li>
<li>Data Sent: Store ID, store URL, new API key</li>
<li>
When: When admin triggers API key rotation
</li>
<li>
Endpoint: <code>/verify-token</code>
</li>
<li>Purpose: Verify token validity for incoming API requests</li>
<li>Data Sent: Token, store URL</li>
<li>When: For incoming webhook/API requests validation</li>
</ul>
2. Chat & Conversation Management 
* Endpoint: <code>/messages</code> 
* Purpose: Send customer messages to AI engine and receive AI responses 
* Data Sent: Customer message text, session ID, customer identifier, store ID, conversation context 
* When: Every customer chat interaction
<ul>
<li>Endpoint: <code>/get-or-create-conversation</code></li>
<li>Purpose: Initialize or retrieve existing conversation sessions</li>
<li>Data Sent: Session ID, customer information, store ID</li>
<li>
When: When starting new chat sessions or retrieving existing ones
</li>
<li>
Endpoint: <code>/get-conversation</code>
</li>
<li>Purpose: Retrieve conversation details and history</li>
<li>Data Sent: Session ID or conversation ID</li>
<li>
When: When displaying conversation history in admin
</li>
<li>
Endpoint: <code>/check-conversation-response</code>
</li>
<li>Purpose: Check for new AI responses in ongoing conversations</li>
<li>Data Sent: Conversation UUID</li>
<li>
When: Polling for new responses in active conversations
</li>
<li>
Endpoint: <code>/conversations</code>
</li>
<li>Purpose: Retrieve filtered list of conversations for admin dashboard</li>
<li>Data Sent: Date filters, channel filters, pagination parameters</li>
<li>When: When admin views conversation lists</li>
</ul>
3. AI Agent Configuration 
* Endpoint: <code>/update-agent</code> 
* Purpose: Save and retrieve AI agent configuration (personality, business details, FAQs) 
* Data Sent: Agent settings, business information, product knowledge instructions 
* When: When admin saves AI configuration or plugin fetches current settings
4. Product & Content Synchronization 
* Endpoint: <code>/product-update</code> 
* Purpose: Sync individual product updates to AI knowledge base 
* Data Sent: Product ID, product data (name, description, price, attributes) 
* When: When products are created, updated, or deleted
<ul>
<li>Endpoint: <code>/upsert-products</code></li>
<li>Purpose: Bulk synchronization of product catalog to AI knowledge base</li>
<li>Data Sent: Complete product data in structured format</li>
<li>
When: During initial setup or bulk product synchronization
</li>
<li>
Endpoint: <code>/upsert-pages</code>
</li>
<li>Purpose: Sync website pages/content to AI knowledge base</li>
<li>Data Sent: Page content, URLs, metadata</li>
<li>When: When syncing website content for AI training</li>
</ul>
5. Order & Sales Integration 
* Endpoint: <code>/order-status</code> 
* Purpose: Update order status information for AI context 
* Data Sent: Order ID, status, customer information 
* When: When order status changes
<ul>
<li>Endpoint: <code>/new-order</code></li>
<li>Purpose: Notify AI system of new orders for analytics and context</li>
<li>Data Sent: Order details, customer information, products purchased</li>
<li>When: When new orders are placed</li>
</ul>
6. Analytics & Statistics 
* Endpoint: <code>/get-stats</code> 
* Purpose: Retrieve general chat and AI performance statistics 
* Data Sent: Date ranges, filter parameters 
* When: When admin views analytics dashboard
<ul>
<li>Endpoint: <code>/conversation-stats</code></li>
<li>Purpose: Retrieve detailed conversation analytics and credit usage</li>
<li>Data Sent: Date ranges, conversation filters, breakdown parameters</li>
<li>
When: When admin views conversation analytics and credit usage statistics
</li>
<li>
Endpoint: <code>/stats/ai-sales</code>
</li>
<li>Purpose: Retrieve AI-generated sales revenue and order statistics</li>
<li>Data Sent: Period parameter (month, week, etc.)</li>
<li>When: When admin views AI sales performance metrics</li>
</ul>
7. Subscription & Billing Management 
* Endpoint: <code>/get-plans</code> 
* Purpose: Retrieve available subscription plans and pricing 
* Data Sent: Language preference for localized pricing 
* When: When admin views subscription options
<ul>
<li>Endpoint: <code>/plans</code></li>
<li>Purpose: Retrieve subscription plans (alternative endpoint)</li>
<li>Data Sent: Store identification</li>
<li>
When: When admin accesses plan information
</li>
<li>
Endpoint: <code>/plans/current</code>
</li>
<li>Purpose: Retrieve current active subscription plan details</li>
<li>Data Sent: Store identification</li>
<li>
When: When admin views current plan status
</li>
<li>
Endpoint: <code>/select-plan</code>
</li>
<li>Purpose: Process subscription plan selection</li>
<li>Data Sent: Selected plan details, store information</li>
<li>
When: When admin selects a subscription plan
</li>
<li>
Endpoint: <code>/change-plan</code>
</li>
<li>Purpose: Change existing subscription plan</li>
<li>Data Sent: New plan details, store information</li>
<li>
When: When admin upgrades or downgrades subscription
</li>
<li>
Endpoint: <code>/terminate-subscription</code>
</li>
<li>Purpose: Cancel or modify subscription</li>
<li>Data Sent: Subscription details, cancellation reason</li>
<li>
When: When admin cancels subscription
</li>
<li>
Endpoint: <code>/get-paypro-config</code>
</li>
<li>Purpose: Retrieve payment configuration for subscription management</li>
<li>Data Sent: Store ID for account identification</li>
<li>When: When accessing billing/payment sections</li>
</ul>
8. WhatsApp Integration 
* Endpoint: <code>/get-whatsapp-config</code> 
* Purpose: Retrieve WhatsApp integration configuration and status 
* Data Sent: Store ID for account identification 
* When: When accessing WhatsApp settings or checking connection status
<ul>
<li>Endpoint: <code>/sync-whatsapp-contacts</code></li>
<li>Purpose: Synchronize WhatsApp contacts with Tuta system</li>
<li>Data Sent: Store ID, contact synchronization parameters</li>
<li>
When: When admin triggers WhatsApp contact synchronization
</li>
<li>
Endpoint: <code>/sync-whatsapp-history</code>
</li>
<li>Purpose: Synchronize WhatsApp conversation history</li>
<li>Data Sent: Store ID, history synchronization parameters</li>
<li>When: When admin triggers WhatsApp history synchronization</li>
</ul>
Data Privacy and Security: 
* All communication uses HTTPS encryption 
* Short-lived JWT tokens (15 minutes) for enhanced security 
* No sensitive customer data stored permanently on external servers 
* Conversation data used only for AI response generation and analytics 
* Compliance with data protection regulations
Legal Information: 
* Terms of Service: https://tuta.co/terms 
* Privacy Policy: https://tuta.co/privacy
By using the Tuta AI plugin, you acknowledge and agree to these data transfers and the use of our external services as necessary for the plugin’s functionality and the provision of advanced AI features.

Tuta AI

Integrate advanced AI-powered customer support chat for free. Tuta AI helps you sell products and provide support services.

kognetiks

Quiet Proof for Your Website
Most websites are having conversations you never see.
Visitors ask questions, express confusion, or look for answers without ever filling out a form or opening a ticket. Traditional analytics don’t show this. Chat logs are too noisy to monitor at scale.
Kognetiks Chatbot turns those invisible interactions into quiet proof of value.
Instead of guessing whether your chatbot is helping, you receive clear, human-readable summaries that show what visitors asked, where AI helped, and where attention may be needed.
No dashboards to babysit. 
No transcripts to dig through. 
Just insight, delivered.
<h3>What Makes This Different</h3>
Kognetiks is not a novelty chatbot. It is build for understanding, oversight, and long-term use.
It is designed for visibility, oversight, and measurable outcomes, so you can understand how AI is actually being used on your site.
AI assists. 
Humans decide.
<h3>Who This Is For</h3>
This plugin is a strong fit if you:
<ul>
<li>Want to know what visitors are really asking</li>
<li>Care about intent, not just answers</li>
<li>Need proof that AI is providing value</li>
<li>Prefer insight delivered automatically</li>
<li>Value transparency over black-box automation</li>
</ul>
Common users include:
<ul>
<li>Agencies managing client websites</li>
<li>Consultants and site owners</li>
<li>Product and content teams</li>
<li>Founders who want clarity, not noise</li>
</ul>
<h3>Who This Is Not For</h3>
This plugin may not be a fit if you:
<ul>
<li>Only want a novelty chatbot</li>
<li>Expect AI to operate without human oversight</li>
<li>Prefer opaque or fully autonomous systems</li>
<li>Don’t want visibility into AI behavior</li>
</ul>
<h3>Key Outcomes</h3>
With Kognetiks, you can:
<ul>
<li>See what visitors asked without reading every transcript</li>
<li>Understand engagement and intent patterns over time</li>
<li>Identify unanswered questions and content gaps</li>
<li>Demonstrate real, ongoing value from conversational AI</li>
</ul>
<h3>Conversation Digest</h3>
Automatically summarizes real chatbot interactions, including:
<ul>
<li>Common questions and themes</li>
<li>Signals of confusion, friction, or opportunity</li>
<li>High-level engagement and sentiment indicators</li>
</ul>
Reports are delivered automatically to your inbox.
No dashboards required.
<h3>Proof-of-Value Reporting</h3>
Turns invisible chatbot activity into visible outcomes:
<ul>
<li>Usage and engagement trends</li>
<li>Evidence of support and efficiency gains</li>
<li>Insight you can act on or share</li>
</ul>
Ideal for agencies, consultants, and teams who need to justify ongoing value.
<h3>Key Features</h3>
<ul>
<li>Conversation Digest summaries</li>
<li>Proof-of-value reporting</li>
<li>Reports are designed to be shared as-is, without explanation</li>
<li>Supports multiple AI engines (OpenAI, Azure OpenAI, NVIDIA, Anthropic, Mistral, DeepSeek, Google, JAN.AI)</li>
<li>Knowledge Navigator for site-aware responses</li>
<li>Custom assistants for specific purposes</li>
<li>Conversation logging with export options</li>
<li>Sentiment and engagement signals</li>
<li>Optional voice and speech support</li>
<li>Embedded or floating chat via shortcode</li>
</ul>
<h3>Philosophy</h3>
Designed for visibility, not guesswork.
The Kognetiks Chatbot helps you understand when AI is helping, when it needs adjustment, and where small changes can quietly make a big difference.
<h3>External Services</h3>
The Kognetiks Chatbot plugin relies on external AI services to provide chatbot functionality. It sends user queries and related data to a third-party AI provider for processing and response generation. By using this plugin, you agree to abide by each service’s terms of service and privacy policy:
<ul>
<li>OpenAI: <a href="https://platform.openai.com/terms" rel="nofollow ugc">Terms of Use</a> | <a href="https://openai.com/policies/privacy-policy/" rel="nofollow ugc">Privacy Policy</a></li>
<li>Azure OpenAI: <a href="https://learn.microsoft.com/en-us/legal/cognitive-services/openai/data-privacy?tabs=azure-portal" rel="nofollow ugc">Terms of Use</a> | <a href="https://www.microsoft.com/en-us/privacy/privacystatement" rel="nofollow ugc">Privacy Policy</a></li>
<li>NVIDIA: <a href="https://www.nvidia.com/en-us/about-nvidia/nv-accounts/" rel="nofollow ugc">Terms of Use</a> | <a href="https://www.nvidia.com/en-us/about-nvidia/privacy-policy/" rel="nofollow ugc">Privacy Policy</a></li>
<li>Anthropic: <a href="https://www.anthropic.com/legal/consumer-terms" rel="nofollow ugc">Terms of Service</a> | <a href="https://docs.anthropic.com/en/docs/legal-center/privacy" rel="nofollow ugc">Privacy Policy</a></li>
<li>DeepSeek: <a href="https://chat.deepseek.com/downloads/DeepSeek%20User%20Agreement.html" rel="nofollow ugc">Terms of Use</a> | <a href="https://chat.deepseek.com/downloads/DeepSeek%20Privacy%20Policy.html" rel="nofollow ugc">Privacy Policy</a></li>
<li>Mistral: <a href="https://mistral.ai/terms#terms-of-service" rel="nofollow ugc">Terms of Service</a> | <a href="https://mistral.ai/terms#privacy-policy" rel="nofollow ugc">Privacy Policy</a></li>
<li>Google: <a href="https://ai.google.dev/gemini-api/terms" rel="nofollow ugc">Terms of Use</a> | <a href="https://policies.google.com/privacy" rel="nofollow ugc">Privacy Policy</a></li>
<li>JAN.AI: <a href="https://jan.ai/about" rel="nofollow ugc">About</a> | <a href="https://jan.ai/docs/privacy-policy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
IMPORTANT:
<ul>
<li>
This plugin requires an API key from OpenAI, NVIDIA, Anthropic, DeepSeek, Mistral, Google, or JAN.AI to function. Without an API key, the chatbot cannot process user queries.
</li>
<li>
Obtain API keys here:
<ul>
<li><a href="https://platform.openai.com/account/api-keys" rel="nofollow ugc">OpenAI API Keys</a></li>
<li><a href="https://azure.microsoft.com/en-us/pricing/purchase-options/azure-account?icid=ai-services" rel="nofollow ugc">Azure API Keys</a></li>
<li><a href="https://developer.nvidia.com/nim" rel="nofollow ugc">NVIDIA API Keys</a></li>
<li><a href="https://www.anthropic.com/" rel="nofollow ugc">Anthropic API Keys</a></li>
<li><a href="https://platform.deepseek.com/sign_in" rel="nofollow ugc">DeepSeek API Keys</a></li>
<li><a href="https://console.mistral.ai/api-keys" rel="nofollow ugc">Mistral API Keys</a></li>
<li><a href="https://aistudio.google.com/api-keys" rel="nofollow ugc">Google API Keys</a></li>
</ul>
</li>
<li>
By entering your API key from the AI provider of your choice and activating the chatbot, you:
<ul>
<li>Consent to sending user queries and related data to the selected AI provider for processing and response generation.</li>
<li>Agree to abide by the provider’s terms of service, pricing, and privacy policy.</li>
<li>Acknowledge that your data, including text submitted by users, may be transferred to and processed by the AI platform in accordance with its privacy policy.</li>
</ul>
</li>
</ul>
NOTE: You are responsible for any fees associated with the use of the selected AI platform. Be sure to review each provider’s pricing and usage policies before proceeding.
<h3>Disclaimer</h3>
WordPress, OpenAI, ChatGPT, NVIDIA, NIM, Anthropic, Claude, DeepSeek, Mistral, Azure and related trademarks are the property of their respective owners. Kognetiks is an independent entity and is not affiliated with, endorsed by, or sponsored by WordPress Foundation, OpenAI, NVIDIA, Anthropic, DeepSeek, or Mistral.

Kognetiks Chatbot for WordPress


1 star until they implement the ability to use a custom model. This should already be a feature.


Doesn't allow Custom Models

Quiet proof that your website is working. Turn real visitor conversations into clear insight, automatically. No dashboards. No guesswork.

Tuta AI vs Kognetiks Chatbot for WordPress