tutaco

Tuta AI provides an AI-powered chat solution that integrates with your online store. It’s like having ChatGPT available to your customers through web chat and WhatsApp, helping you sell products and provide support services.
<h4>Key Features</h4>
<ul>
<li>AI-Powered Chat Assistant: Engage customers with an AI that understands your products and can answer questions 24/7</li>
<li>Product Knowledge: The AI assistant learns about your products to provide accurate information</li>
<li>WhatsApp Integration: Connect with customers on their preferred messaging platform</li>
<li>Sales Analytics: Track conversations that lead to sales</li>
<li>Multilingual Support: Communicate with customers in multiple languages</li>
<li>Customizable Appearance: Match the chat widget to your brand</li>
<li>Easy Setup: Get started in minutes with a simple configuration</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>WordPress 5.8 or higher</li>
<li>PHP 7.4 or higher</li>
<li>WooCommerce 5.0 or higher</li>
</ul>
<h3>External Services</h3>
IMPORTANT: This plugin requires external services to function properly.
Tuta AI is a Software-as-a-Service (SaaS) platform that provides advanced Artificial Intelligence capabilities for customer support and sales automation. Running sophisticated AI models for natural language understanding, real-time conversation management, and product knowledge inference directly within a standard WordPress hosting environment is not feasible due to the immense computational resources required. Such tasks would overwhelm typical web servers, leading to poor site performance and an unreliable user experience.
Therefore, this plugin must connect to Tuta’s dedicated cloud-based API infrastructure, which is optimized for AI workloads and hosted on Supabase (https://supabase.com). This connection is essential for the plugin to operate and deliver high-quality AI-powered chat and support functionalities.
Service Provider Information: 
* Service Name: Tuta AI Platform 
* Service Provider: Tuta AI (https://tuta.co) 
* Infrastructure: Hosted on Supabase cloud platform (https://supabase.com) 
* API Base Domain: Secure cloud-hosted API endpoints (domain varies by deployment)
Why External Services are Required:
<ol>
<li>AI Inference Power: AI models require significant processing power (CPUs, GPUs, specialized hardware) that far exceeds typical WordPress hosting capabilities.</li>
<li>Scalability and Reliability: Cloud infrastructure ensures responsive and reliable AI chat during peak traffic.</li>
<li>Continuous Improvement: Centralized AI engine allows continuous updates without plugin updates.</li>
<li>Specialized Features: WhatsApp integration, analytics, and product knowledge synchronization require optimized external services.</li>
</ol>
Complete List of External API Endpoints Used:
Important Note: All endpoints listed below are relative paths that are appended to the secure API base domain. The plugin connects to Tuta’s cloud-hosted API infrastructure to access these endpoints.
1. Store Registration & Authentication 
* Endpoint: <code>/register-store</code> 
* Purpose: Register your WooCommerce store with Tuta service during plugin activation 
* Data Sent: Store URL, WordPress admin email, store name, platform versions, locale, country, timezone, currency, business hours 
* When: During plugin activation (one-time)
<ul>
<li>Endpoint: <code>/token</code></li>
<li>Purpose: Obtain short-lived (15 minutes) secure access tokens (JWT) for API authentication</li>
<li>Data Sent: Store URL, platform identifier, API key</li>
<li>
When: Before most API calls and when tokens need refresh
</li>
<li>
Endpoint: <code>/rotate-api-key</code>
</li>
<li>Purpose: Securely rotate store’s API key for enhanced security</li>
<li>Data Sent: Store ID, store URL, new API key</li>
<li>
When: When admin triggers API key rotation
</li>
<li>
Endpoint: <code>/verify-token</code>
</li>
<li>Purpose: Verify token validity for incoming API requests</li>
<li>Data Sent: Token, store URL</li>
<li>When: For incoming webhook/API requests validation</li>
</ul>
2. Chat & Conversation Management 
* Endpoint: <code>/messages</code> 
* Purpose: Send customer messages to AI engine and receive AI responses 
* Data Sent: Customer message text, session ID, customer identifier, store ID, conversation context 
* When: Every customer chat interaction
<ul>
<li>Endpoint: <code>/get-or-create-conversation</code></li>
<li>Purpose: Initialize or retrieve existing conversation sessions</li>
<li>Data Sent: Session ID, customer information, store ID</li>
<li>
When: When starting new chat sessions or retrieving existing ones
</li>
<li>
Endpoint: <code>/get-conversation</code>
</li>
<li>Purpose: Retrieve conversation details and history</li>
<li>Data Sent: Session ID or conversation ID</li>
<li>
When: When displaying conversation history in admin
</li>
<li>
Endpoint: <code>/check-conversation-response</code>
</li>
<li>Purpose: Check for new AI responses in ongoing conversations</li>
<li>Data Sent: Conversation UUID</li>
<li>
When: Polling for new responses in active conversations
</li>
<li>
Endpoint: <code>/conversations</code>
</li>
<li>Purpose: Retrieve filtered list of conversations for admin dashboard</li>
<li>Data Sent: Date filters, channel filters, pagination parameters</li>
<li>When: When admin views conversation lists</li>
</ul>
3. AI Agent Configuration 
* Endpoint: <code>/update-agent</code> 
* Purpose: Save and retrieve AI agent configuration (personality, business details, FAQs) 
* Data Sent: Agent settings, business information, product knowledge instructions 
* When: When admin saves AI configuration or plugin fetches current settings
4. Product & Content Synchronization 
* Endpoint: <code>/product-update</code> 
* Purpose: Sync individual product updates to AI knowledge base 
* Data Sent: Product ID, product data (name, description, price, attributes) 
* When: When products are created, updated, or deleted
<ul>
<li>Endpoint: <code>/upsert-products</code></li>
<li>Purpose: Bulk synchronization of product catalog to AI knowledge base</li>
<li>Data Sent: Complete product data in structured format</li>
<li>
When: During initial setup or bulk product synchronization
</li>
<li>
Endpoint: <code>/upsert-pages</code>
</li>
<li>Purpose: Sync website pages/content to AI knowledge base</li>
<li>Data Sent: Page content, URLs, metadata</li>
<li>When: When syncing website content for AI training</li>
</ul>
5. Order & Sales Integration 
* Endpoint: <code>/order-status</code> 
* Purpose: Update order status information for AI context 
* Data Sent: Order ID, status, customer information 
* When: When order status changes
<ul>
<li>Endpoint: <code>/new-order</code></li>
<li>Purpose: Notify AI system of new orders for analytics and context</li>
<li>Data Sent: Order details, customer information, products purchased</li>
<li>When: When new orders are placed</li>
</ul>
6. Analytics & Statistics 
* Endpoint: <code>/get-stats</code> 
* Purpose: Retrieve general chat and AI performance statistics 
* Data Sent: Date ranges, filter parameters 
* When: When admin views analytics dashboard
<ul>
<li>Endpoint: <code>/conversation-stats</code></li>
<li>Purpose: Retrieve detailed conversation analytics and credit usage</li>
<li>Data Sent: Date ranges, conversation filters, breakdown parameters</li>
<li>
When: When admin views conversation analytics and credit usage statistics
</li>
<li>
Endpoint: <code>/stats/ai-sales</code>
</li>
<li>Purpose: Retrieve AI-generated sales revenue and order statistics</li>
<li>Data Sent: Period parameter (month, week, etc.)</li>
<li>When: When admin views AI sales performance metrics</li>
</ul>
7. Subscription & Billing Management 
* Endpoint: <code>/get-plans</code> 
* Purpose: Retrieve available subscription plans and pricing 
* Data Sent: Language preference for localized pricing 
* When: When admin views subscription options
<ul>
<li>Endpoint: <code>/plans</code></li>
<li>Purpose: Retrieve subscription plans (alternative endpoint)</li>
<li>Data Sent: Store identification</li>
<li>
When: When admin accesses plan information
</li>
<li>
Endpoint: <code>/plans/current</code>
</li>
<li>Purpose: Retrieve current active subscription plan details</li>
<li>Data Sent: Store identification</li>
<li>
When: When admin views current plan status
</li>
<li>
Endpoint: <code>/select-plan</code>
</li>
<li>Purpose: Process subscription plan selection</li>
<li>Data Sent: Selected plan details, store information</li>
<li>
When: When admin selects a subscription plan
</li>
<li>
Endpoint: <code>/change-plan</code>
</li>
<li>Purpose: Change existing subscription plan</li>
<li>Data Sent: New plan details, store information</li>
<li>
When: When admin upgrades or downgrades subscription
</li>
<li>
Endpoint: <code>/terminate-subscription</code>
</li>
<li>Purpose: Cancel or modify subscription</li>
<li>Data Sent: Subscription details, cancellation reason</li>
<li>
When: When admin cancels subscription
</li>
<li>
Endpoint: <code>/get-paypro-config</code>
</li>
<li>Purpose: Retrieve payment configuration for subscription management</li>
<li>Data Sent: Store ID for account identification</li>
<li>When: When accessing billing/payment sections</li>
</ul>
8. WhatsApp Integration 
* Endpoint: <code>/get-whatsapp-config</code> 
* Purpose: Retrieve WhatsApp integration configuration and status 
* Data Sent: Store ID for account identification 
* When: When accessing WhatsApp settings or checking connection status
<ul>
<li>Endpoint: <code>/sync-whatsapp-contacts</code></li>
<li>Purpose: Synchronize WhatsApp contacts with Tuta system</li>
<li>Data Sent: Store ID, contact synchronization parameters</li>
<li>
When: When admin triggers WhatsApp contact synchronization
</li>
<li>
Endpoint: <code>/sync-whatsapp-history</code>
</li>
<li>Purpose: Synchronize WhatsApp conversation history</li>
<li>Data Sent: Store ID, history synchronization parameters</li>
<li>When: When admin triggers WhatsApp history synchronization</li>
</ul>
Data Privacy and Security: 
* All communication uses HTTPS encryption 
* Short-lived JWT tokens (15 minutes) for enhanced security 
* No sensitive customer data stored permanently on external servers 
* Conversation data used only for AI response generation and analytics 
* Compliance with data protection regulations
Legal Information: 
* Terms of Service: https://tuta.co/terms 
* Privacy Policy: https://tuta.co/privacy
By using the Tuta AI plugin, you acknowledge and agree to these data transfers and the use of our external services as necessary for the plugin’s functionality and the provision of advanced AI features.

Tuta AI

Integrate advanced AI-powered customer support chat for free. Tuta AI helps you sell products and provide support services.

mindwebconcierge

Mind Web Concierge brings intelligent AI assistance directly to your WordPress website. Powered by RAG (Retrieval-Augmented Generation) technology, it understands your content and delivers accurate, context-aware responses to your visitors in real time.
It allows you to:
<ul>
<li>Provide instant automated responses to visitors</li>
<li>Improve customer engagement and retention</li>
<li>Reduce support workload</li>
<li>Deliver 24/7 AI-powered assistance</li>
<li>Index WordPress posts, pages, and WooCommerce products automatically</li>
<li>Connect any OpenAI-compatible language model via the LLM settings panel</li>
<li>Link a Mind Spaces workspace where you can upload documents and ask questions about them directly</li>
<li>Use Local Thinking mode to let visitors ask questions focused on the current page content and any linked Mind Spaces notebooks assigned to that page</li>
</ul>
Perfect for:
<ul>
<li>Business websites</li>
<li>E-commerce stores</li>
<li>Service providers</li>
<li>Corporate portals</li>
</ul>
Easy to install, configure, and scale.
<h3>Data Handling</h3>
This plugin stores chatbot conversation logs and metadata in the WordPress database. The following visitor data is collected per conversation: session ID, IP address, screen resolution, user agent (browser info), accepted language, referrer URL, timezone, and platform. Data is accessible only to authorized administrators. Depending on configuration, conversation content may be sent to external services for AI processing.
<h3>External Services</h3>
This plugin connects to the following external services operated by Smart Processes. Data is transmitted to these services during normal plugin operation.
<h4>RAG API</h4>
<ul>
<li>URL: https://rag.smartprocesses.cloud</li>
<li>Purpose: Content indexing, category management, and AI-generated streaming responses.</li>
<li>Data sent: WordPress post content, WooCommerce product data, visitor questions.</li>
</ul>
<h4>Mind Spaces API</h4>
<ul>
<li>URL: https://spaces.smartmind.services</li>
<li>Purpose: Authentication, space retrieval, document-based knowledge access, and knowledge base management.</li>
<li>Data sent: Authentication tokens derived from administrator login, space queries, and related knowledge base requests.</li>
</ul>
Mind Spaces is the knowledge management platform behind Mind Web Concierge. It lets you manage spaces (knowledge bases), upload documents, and ask questions directly to test AI responses. For more information visit: https://spaces.smartmind.services
<h4>Subscription API</h4>
<ul>
<li>URL: https://subscriptions.smartprocesses.cloud</li>
<li>Purpose: Retrieves pricing information and handles subscription billing and management via Stripe, including trial creation, subscription retrieval, cancellations, reactivations, and invoice downloads.</li>
<li>Data sent: App GUID, customer email, Stripe product ID.</li>
</ul>
<h4>Smart Mind Website</h4>
<ul>
<li>URL: https://smartmind.it</li>
<li>Purpose: Provides product information, legal pages, optional pricing display, and the optional “Powered by” link shown in the chatbot widget.</li>
<li>Data sent: No personal visitor data is intentionally transmitted by the plugin to this website during normal operation.</li>
</ul>
The plugin may display links to Smart Mind legal or product pages for administrator reference and optional front-end branding. These links do not process visitor chat content.
The plugin communicates with Smart Processes services only for features explicitly enabled and used by the site administrator, such as AI responses, content indexing, notebook access, pricing retrieval, and subscription management. No personal user data is transmitted without the administrator’s configuration and the visitor’s direct interaction with the chatbot.
<ul>
<li>Privacy Policy: https://smartmind.it/mind-web-privacy-policy/</li>
<li>Terms of Service: https://smartmind.it/mind-web-terms-of-service/</li>
</ul>
<h3>Plugin Constants</h3>
The plugin defines the following internal constants. These are set automatically and do not require manual configuration.
<h4>MINDWECO_RAG_URL</h4>
The base URL for the RAG API service. Used for all indexing, category management, and streaming ask requests. 
Value: <code>https://rag.smartprocesses.cloud</code>
<h4>MINDWECO_NOTEBOOKS_URL</h4>
The base URL for the Mind Spaces (Notebooks) service. Used for authentication, notebook retrieval, and knowledge base management. 
Value: <code>https://spaces.smartmind.services</code>
<h4>MINDWECO_STRIPE_URL</h4>
The base URL for the Stripe subscription management API. Used for trial creation, subscription status, cancellation, reactivation, and invoice downloads. 
Value: <code>https://subscriptions.smartprocesses.cloud/api</code>
<h4>MINDWECO_PROD_ID</h4>
The Stripe Product ID associated with this plugin’s subscription plan. Passed automatically when creating trial subscriptions. 
Value: <code>prod_U3VYkOBf6Ngqi3</code>
<h4>MINDWECO_POWER_BY</h4>
The URL of the service provider’s product page. Used to display an optional “Powered by” link in the chatbot widget when enabled by the administrator. 
Value: <code>https://smartmind.it/</code>
<h3>API Reference</h3>
The plugin communicates with external services through the following internal functions.
<h4>Authentication & Token Management</h4>
mindweco_plugin_api_login( $base_url, $username, $password ) 
Authenticates with the RAG API and retrieves an access token.
mindweco_plugin_refresh_token() 
Refreshes the main RAG API access token using stored credentials.
mindweco_plugin_knowledge_repository_get_token() 
Returns a valid knowledge repository token, refreshing automatically if expired.
mindweco_plugin_knowledge_repository_refresh_token() 
Refreshes the knowledge repository token using stored credentials.
mindweco_plugin_knowledge_repository_login_with_cookie( $base_url, $username, $password, $external_id, $external_name, $type ) 
Authenticates with the knowledge repository (Mind Spaces) and retrieves an auth token. Also registers the current indexing configuration as an external app connection.
mindweco_plugin_knowledge_repository_logout( $base_url, $external_app_id, $user_id ) 
Removes the external app connection from the knowledge repository and clears stored credentials.
<h4>Categories</h4>
mindweco_plugin_api_create_category( $base_url, $token, $name, $indexing_id, $sitemap_xml, $language, $parent_id ) 
Creates a new content category in the RAG service. Called automatically on plugin activation using the site’s nav menu sitemap.
mindweco_plugin_api_get_categories( $base_url, $token ) 
Retrieves all categories for the authenticated account.
<h4>Indexing</h4>
mindweco_plugin_api_index_items( $base_url, $token, $category_id, $chunk_size, $chunk_overlap, $url, $wp_json, $header_levels, $meta, $local_item_id ) 
Indexes a WordPress post or page into the knowledge base. Also called automatically when a post is published or updated via the <code>transition_post_status</code> hook.
mindweco_plugin_api_index_products( $base_url, $token, $category_id, $chunk_size, $chunk_overlap, $product_json, $meta, $local_item_id ) 
Indexes a WooCommerce product into the knowledge base.
mindweco_plugin_api_delete_indexed_items( $base_url, $token, $category_id, $item_id ) 
Deletes a previously indexed item. Also called automatically when a post is trashed or permanently deleted via the <code>before_delete_post</code> and <code>wp_trash_post</code> hooks.
<h4>Streaming / Ask</h4>
mindweco_ask_page_based_ref( $base_url, $token, $question, $category_id, $category_ids, $top_k, $app_guid, $callback, $items_ids, $conversation_id ) 
Sends a question to the streaming endpoint and delivers the response via Server-Sent Events (SSE). Uses cURL exclusively because the WordPress HTTP API does not support streaming callbacks. Supports multi-category queries and item-level filtering for Local Thinking mode.
<h4>Stripe / Subscriptions</h4>
mindweco_stripe_add_trial( $stripe_base_url, $app_guid, $product_id, $customer_email, $title, $site_base_url ) 
Creates a Stripe trial subscription and a new RAG user account simultaneously. Called on plugin activation.
mindweco_stripe_add_trial_without_user( $stripe_base_url, $app_guid, $product_id, $customer_email ) 
Creates a Stripe trial subscription without creating a user account.
mindweco_stripe_active_subscription( $stripe_base_url, $app_guid ) 
Retrieves the currently active Stripe subscription for a given app GUID. Called periodically via <code>mindweco_periodic_subscription_check</code> (every 30 minutes) to keep subscription status in sync.
mindweco_get_all_subscriptions( $stripe_base_url, $app_guid ) 
Retrieves all Stripe subscriptions for a given app GUID.
mindweco_get_history_subscription( $stripe_base_url, $app_guid ) 
Retrieves the full subscription history for a given app GUID.
mindweco_plugin_cancel_subscription( $stripe_base_url, $app_guid, $subscription_id, $cancel ) 
Cancels an active Stripe subscription. Also called automatically on plugin deactivation.
mindweco_plugin_reactivate_subscription( $stripe_base_url, $app_guid, $subscription_id, $cancel ) 
Reactivates a previously cancelled Stripe subscription.
mindweco_download_subscription_invoice( $stripe_base_url, $invoice_number ) 
Retrieves the PDF download URL for a given invoice number.
<h4>LLM Configuration</h4>
mindweco_plugin_create_attach_llm_to_config( $base_url, $token, $name, $llm_base_url, $model_name, $provider, $api_key, $indexing_id ) 
Creates a new LLM configuration and attaches it to an existing indexing configuration. The API key is encrypted before being stored using AES-256-CBC via <code>mindweco_encrypt_api_key()</code>.
mindweco_plugin_update_llm_config( $base_url, $token, $llm_id, $name, $api_key, $llm_base_url, $model_name, $user_id ) 
Updates an existing LLM configuration.
mindweco_plugin_delete_llm_config( $base_url, $token, $llm_id ) 
Deletes an LLM configuration by ID and clears all related options from the WordPress database.
<h4>Mind Spaces / Notebooks</h4>
mindweco_plugin_get_notebooks( $base_url, $token ) 
Retrieves all notebooks (spaces) from the Mind Spaces knowledge repository.
<h4>Page-Based Notebooks</h4>
Notebooks can be assigned to specific WordPress pages via the admin UI. These mappings are stored in the <code>mindweco_page_based_notebooks</code> option as an array keyed by page ID, each containing a <code>title</code> and a <code>notebooks</code> array of notebook IDs.
At runtime, <code>mindweco_get_notebooks_for_page( $post_id )</code> looks up the current page’s title and returns its assigned notebook IDs. These are merged into the category_ids sent to the streaming endpoint.
<h3>Videos</h3>
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/Y8d5Sn0xg2I?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<h3>Privacy Policy</h3>
This plugin transmits the following data to external services operated by Smart Processes:
<ul>
<li>WordPress post and page content (for indexing)</li>
<li>WooCommerce product data (for indexing, if WooCommerce is active)</li>
<li>Visitor questions typed into the chat widget</li>
<li>Authentication tokens derived from administrator login (for API authentication)</li>
<li>Customer email and subscription data (for Stripe billing)</li>
</ul>
The following visitor metadata is stored in the WordPress database per conversation session:
<ul>
<li>IP address</li>
<li>User agent (browser and OS information)</li>
<li>Screen resolution</li>
<li>Accepted language</li>
<li>Referrer URL</li>
<li>Timezone</li>
<li>Platform</li>
</ul>
Data is transmitted to the following services:
<ul>
<li>RAG API: https://rag.smartprocesses.cloud</li>
<li>Mind Spaces: https://spaces.smartmind.services</li>
<li>Subscription API: https://subscriptions.smartprocesses.cloud/api</li>
<li>Smart Mind Website: https://smartmind.it</li>
</ul>
A session cookie named <code>mindweco_sid</code> is set in the visitor’s browser containing only a randomly generated session ID (UUID v4). It is automatically deleted when the browser tab or window is closed.
Access tokens and passwords are encrypted at rest in the WordPress database 
using AES-256-CBC encryption tied to the site’s unique AUTH_KEY.
<h4>Browser Local Storage</h4>
This plugin stores the following data in the visitor’s browser localStorage to preserve UI preferences across page loads:
<ul>
<li>mindweco-theme-mode – stores the visitor’s preferred color theme (light or dark).</li>
<li>mindweco_ask_only_current_page_{post_id} – stores the state of the Local Thinking toggle per page.</li>
<li>pinned_{message_id} – stores which chat messages the visitor has pinned.</li>
<li>cit_{message_id} – stores citation/source references for bot responses.</li>
</ul>
All data is stored locally in the visitor’s browser only. None of this data is transmitted to external servers. It is automatically cleared when the visitor starts a new chat session.
The subscription service may also be contacted server-side to retrieve pricing and billing-related information for the plugin’s subscription features.
The Smart Mind website may be referenced for legal pages, product information, optional pricing display, and optional front-end branding links.
For full details on how data is collected, processed, and protected, please refer to our Privacy Policy: 
https://smartmind.it/mind-web-privacy-policy/

Mind Web Concierge

Mind Web Concierge is an intelligent WordPress assistant powered by RAG technology. It acts as a digital concierge for your website - guiding users th …

Tuta AI vs Mind Web Concierge