Umnico

Umnico Live Chat is an omnichannel free online chat software to monitor and chat with website visitors. Install the chat plugin right now to generate more orders on your website, social media, and instant messengers. 
🤝🏻 Get customers, not visitors: Real-time live chat conversations on your website will help you to turn visitors into regular paying customers of your business. 
👩‍💻 Monitor and engage your traffic: Get to know your visitors better, reach out to them first, engage audience with a chat to get more leads and purchases. 
💬 Add messengers to your website: Combine instant messengers with the chat plugin to talk to your customers on WhatsApp, Telegram, Facebook Messenger, VKontakte, and many more. 
🗂 Create and manage a client base efficiently: Capture leads with custom chat forms and convert chats into deals with in-app social CRM by Umnico or connect your favorite CRM easily.
<h3>What is Umnico Live Chat?</h3>
Live chat (or online web chat) is a small widget window on a web page, through which a visitor can ask a sales rep or support team a question and get a prompt answer. 
Umnico Live Chat is a functionality to answer customer questions and help with purchases in real-time. Chat on the site is also a good chance to reduce the cost of incoming and outgoing calls. Customers prefer live chat to other channels of communication because it’s convenient, instant, and doesn’t distract them. Companies choose live chat because it allows them to get insights into customer activity and quickly route inquiries to relevant employees and departments.
<h3>Why use Umnico Live Chat?</h3>
Umnico Live Chat is trusted by a plethora of websites around the globe as a leading all-in-one business messaging platform. Over 5,000 businesses choose Umnico Live Chat because it is much more than just a traditional free live chat software — the omnichannel messaging platform provides integrations with email and popular social media and messaging services. This means you can process incoming messages from multiple channels within a single modern interface and analyze the audience’s preferences. 
The implementation of a web chat plugin serves as a valuable addition to a business’s customer support suite, providing tangible benefits for both businesses and their website visitors. It aligns with the modern expectation for real-time, personalized interactions and contributes to a heightened overall customer experience. 
Your clients prefer chats to calls. Improve the performance of your website right away. <a href="https://umnico.com/register/" rel="nofollow ugc">Sign up</a> with Umnico and set up your live chat in a few minutes.
<h3>Powerful features to improve your website</h3>
Messengers linking: Umnico Live Chat plugin provides the functionality of a social widget. You can combine the live chat on your website with a variety of messengers and social media, including WhatsApp chat button, Telegram, Facebook, Instagram, Discord, and much more.
Branding and customization: You can customize the live chat widget to your brand’s colors, adjust its position and behavior to increase your audience engagement.
Build-in social CRM: Umnico brings the features of capable CRM, so you and your team can convert leads into customers with confidence and less effort.
Lead generation forms: When clicking on a chat widget, a user is asked to fill out a form, which automatically creates a deal card in Umnico CRM.
File sharing: Exchange photos, audio, video, documents, GIFs, and emojis with your prospects right on the web.
Real-time traffic analytics: With Umnico you can analyze the audience of your business, see what pages people visit, which sites brought them to your website, as well as their operating system and device type.
Proactive chat: Umnico Live Chat allows you to send a message to any website visitor first, focusing on the conversation and engaging a prospect in dialogue.
Typing insights: See what clients are typing even before they send the message. With this feature, you can always be ready with the reply.
Conversational AI: Set up and employ a GPT-based chatbot to deal with frequently asked questions, rule-based inquiries, and repetitive tasks.
Teamwork and collaboration: Assign conversations to your team members, and invite them to join open support discussions with customers.
Sales automation: Umnico allows you to distribute chats and leads among sales and customer support staff automatically, according to predetermined rules.
Performance reporting: Valuable and detailed insights on every customer interaction merged into the intuitive analytics dashboard.
Templates and fast responses: Develop preset responses for swift sending using hotkeys.
CWV-optimized: Umnico scripts are loaded asynchronously so it won’t affect your website loading speed.
… and many, many other features.
<h3>How to customize your live chat?</h3>
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/QeWe1QIR-o8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
Create and customize the live chat widget in Umnico Inbox settings, so it can adhere to your brand guidelines. As soon as the Umnico Live Chat widget is deployed on your website, you are ready to go. From now on, you can start collecting data about your website audience, engaging your visitors with a proactive conversation, linking instant messengers, generating leads with custom forms, and much more.
<h3>How much does Umnico Live Chat cost?</h3>
Use Umnico Live Chat for free to communicate with your site visitors and track analytics. A premium subscription is not required to leverage the basic functionality of the online chat for website. 
Social media and instant messenger features can be added later as a part of the premium subscription.
<h3>In case you need some help</h3>
The Umnico help desk team provides round-the-clock live support! If you require guidance, please feel free to explore our <a href="https://umnico.com/help/" rel="nofollow ugc">knowledge base</a>. Use the live chat widget on the pages of our knowledge base to ask questions and seek support.
<h3>Supported languages</h3>
<ul>
<li>English / English Live Chat Plugin</li>
<li>Russian / Русский плагин чата для сайта (онлайн-консультант для сайта)</li>
<li>German / Deutsch Live Chat Unterstützung Plugin</li>
<li>Spanish / Español Complemento de Chat en Vivo</li>
<li>Brazilian Portuguese / Português do Brasil Plugin de Chat ao Vivo</li>
</ul>

Umnico Live Chat — Free Chat & Social Widget

Free live chat plugin designed to boost the conversion rate on your website and engage visitors with proactive conversations.

azizultex

WPPOOL

wpdarkmode

Jafran Hasan

Sabbir Sam

FormyChat (WhatsApp Contact Form) allows you to send WordPress contact form submissions directly to your WhatsApp or WhatsApp Business account. It also provides a quick and easy floating chat button that allows visitors to send form data instantly through WhatsApp.
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FormyChat connects your WordPress contact forms with WhatsApp to simplify lead collection. The plugin supports automatic redirection to WhatsApp Web for desktop users and WhatsApp Mobile for smartphones. It also supports CRM integrations, native lead storage and management in your WordPress. That’s why, this live chat plugin with WhatsApp integration makes form submissions easier to access and manage leads without relying on email notifications.
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/bjJcWoY-8zA?version=3&rel=0&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
WhatsApp is a registered trademark of <a href="https://www.meta.com/" rel="nofollow ugc">Meta</a>.
<h3>Quick and Easy Integration Between WhatsApp and WordPress</h3>
FormyChat is a simple, powerful, easy-to-use, 100% beginner-friendly WordPress form integration plugin that connects your contact forms directly to WhatsApp and WhatsApp Business. It collects form submission data and sends it instantly to your chosen WhatsApp number.
All form submissions sent through WhatsApp are also saved in your WordPress dashboard as leads. This allows you to track detailed message directories and maintain a full record of customer interactions. FormyChat works as a reliable WhatsApp notification plugin for WordPress sites.
<h3>Form Integrations</h3>
FormyChat connects seamlessly with popular WordPress form and CRM plugins, which allows you to send form submissions directly to WhatsApp or WhatsApp Business. You can integrate forms in two ways:
1. Floating Chat Widget 
Display a floating chat widget that lets visitors submit messages quickly. Leads collected through this chat button are sent directly to WhatsApp.
<ul>
<li>Compatible with:
<ul>
<li>FormyChat (native form)</li>
<li>Contact Form 7</li>
<li>WPForms</li>
<li>Gravity Forms</li>
<li>Ninja Forms</li>
<li>Fluent Forms</li>
</ul>
</li>
</ul>
2. Embedded Form
Embed any of your existing form and send submissions directly to WhatsApp or WhatsApp Business.
<ul>
<li>Compatible with:
<ul>
<li>Contact Form 7</li>
<li>WPForms</li>
<li>Gravity Forms</li>
<li>Ninja Forms</li>
</ul>
</li>
</ul>
<h3>Additional Integrations</h3>
FormyChat now includes FluentCRM integration which allows you to sync leads directly with your CRM system for follow-up and segmentation.
<ul>
<li>Upcoming integrations include:
<ul>
<li>MailPoet (upcoming)</li>
<li>Google Sheets (upcoming)</li>
<li>Webhooks (upcoming)</li>
</ul>
</li>
</ul>
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<h3>Free Features</h3>
<ul>
<li>
Greetings popup (Welcome popup): 
Grab your visitor’s attention by welcoming them with a personalized greetings popup. You can choose your desired template, and customize the heading, popup message, heading size, message size, colors, font, and on-click action.
</li>
<li>
Floating Contact Form Icon: 
Embed the WhatsApp contact form on any page with a customizable WhatsApp chat button. Your users can click on the floating chat icon and submit their info. You can choose between different sizes and alignment options for the button. Send data from the WordPress form to WhatsApp, including Business accounts in style.
</li>
<li>
Call to Action: 
Modify the call-to-action button text and font size to suit your design preferences and maintain consistent branding.
</li>
<li>
Customizable Popup Contact Form: 
Design your popup contact form with flexible styling options. Take advantage of multiple font styles, edit the header text, footer text and submit button label to fit your website’s look and feel.
</li>
<li>
Access submitted contact details: 
View all form submissions directly from your WordPress dashboard. Each entry includes submission date, name, email, contact number and message details for easier tracking.
</li>
<li>
Merge Tags and Preset Messages: 
Use dynamic merge tags such as {url} or {title} to personalize your outgoing WhatsApp messages. These tags automatically pull information like the page URL or title. Preset messages allow you to save commonly used responses and manage customer interactions.
</li>
<li>
Disable Contact Form 7 Email Notifications: 
Don’t want to use any third-party SMTP plugin for CF7 forms? Enable this feature to disable the email notification for your selected Contact Form 7 form and use FormyChat CF7 integration without any SMPT setup.
</li>
<li>
Easy Setup Wizard: 
Use the built-in setup wizard to create your first floating contact form within 2-minutes. FormyChat’s default templates make configuration simple for all users, including beginners.
</li>
</ul>
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<h3>Ultimate Features</h3>
<ul>
<li>
Unlimited Widgets and Customization: 
Create and manage multiple WhatsApp chat widgets across your website. Assign different chat buttons or widgets to specific pages to match your needs. You can also easily duplicate an existing widget to create a new one with similar settings.
</li>
<li>
Multi-Agent Live Chat: 
Create multiple agents with different WhatsApp (including WhatsApp Business) numbers in a popup dialog. Each agent can have a customized profile, including details like working hours, daily roster, avatar, and name tag (upcoming). You can even load the form when users click on an agent for seamless interaction.
</li>
<li>
Duplicate Widgets: 
Efficiently duplicate existing widgets to create a new one. It’s as easy as saying 1,2,3!
</li>
</ul>
<h3>Smart Triggers & Targeting</h3>
<ul>
<li>
Time Delay: 
Display the widget when a set amount of time is passed after the page is loaded. No pressure, just convenience.
</li>
<li>
Page Scroll: 
Display the widget once a visitor has scrolled a certain percentage (e.g., 25%) of the page. Pop it when the attention is peak!
</li>
<li>
Exit Intent: 
Display the widget when a visitor is about to leave the page. Engage when it matters the most.
</li>
<li>
Exclude Contact Form Widget: 
Exclude any contact form widget from selected pages or posts for more control over placement and display.
</li>
<li>
FluentCRM Integration: 
Connect FormyChat with FluentCRM and manage all your WhatsApp leads inside WordPress like a pro. Automatically sync every submission into your chosen FluentCRM contact fields, including tags and lists. You can also map form fields (Email, Name, Phone, etc.) to FluentCRM contact fields.
</li>
<li>
Google Analytics (GTM: Click Track): 
With this feature, you can track the click details with Google Tag Manager. You have to activate the feature and configure the Google Tag Manager to track your website.
</li>
</ul>
<h3>💬 More WhatsApp-centric features</h3>
<ul>
<li>
WhatsApp Web Redirection for Desktop: 
Automatically open WhatsApp Web when users contact you from a desktop device. This provides a consistent experience for both mobile and desktop visitors.
</li>
<li>
Personalized Preset Messages: 
Create and save preset message templates. Include line breaks and personalized content to improve communication efficiency.
</li>
<li>
Country Code Selection: 
Allow users to select their country code before entering their phone number. This ensures accurate lead collection from international visitors.
</li>
</ul>
<h3>Widget Customization</h3>
<ul>
<li>
Custom Icon and Size: 
Set any custom icon for your WhatsApp chat button and adjust its size to fit your site layout.
</li>
<li>
Custom Position: 
Manually adjust the icon’s position using top, bottom, left or right coordinates for precise placement.
</li>
<li>
Customizable Call-to-Action Bubble: 
Modify bubble text, color and background to match your website’s theme.
</li>
<li>
Premium Fonts and Layout Options: 
Choose from a variety of premium fonts to customize your chat widget’s appearance. Adjust form size and dimensions to suit your layout.
</li>
</ul>
<h3>Greetings popup customization</h3>
<ul>
<li>
Premium Template Style: 
Access the premium popup templates and greet your visitors in style.
</li>
<li>
Custom Heading & Message Size: 
Customize the heading and popup message size exactly as you wish.
</li>
<li>
Premium Fonts: 
Customize the popup with your favorite font and add a personalized look to the popup.
</li>
<li>
Customize On-Click Action: 
You can customize whether the popup will open the form on-click or redirect the user to WhatsApp.
</li>
</ul>
<h3>📑 Lead Management</h3>
<ul>
<li>
Access Leads and Details: 
View all submitted messages and form data from a centralized dashboard. Each record includes submission date, name, email, contact number and message details.
</li>
<li>
Metadata and Filtering: 
Access additional data such as form type or widget name. Filter, sort and search records by date range, form name or keyword.
</li>
<li>
Export as CSV: 
Download collected leads in CSV format for offline storage or reporting.
</li>
</ul>
<h3>📨 Email Notifications</h3>
<ul>
<li>Send contact form submissions to email alongside WhatsApp chat. Give yourself the luxury of receiving leads on multiple platforms and stay on top of your game.</li>
</ul>
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<h3>🔥 More Awesome Plugins</h3>
If you like FormyChat, then consider checking out our other awesome plugins:
<ul>
<li>
🌓 <a href="https://wordpress.org/plugins/wp-dark-mode/" rel="ugc">WP Dark Mode</a>: 
Use the WP Dark Mode plugin to create a stunning dark version for your WordPress website. WP Dark Mode works automatically without going into any complicated settings.
</li>
<li>
🟢 <a href="https://wordpress.org/plugins/sheets-to-wp-table-live-sync/" rel="ugc">Google Sheets to WP Table</a>: 
Try FlexTable – Sheets To WP Table Live Sync | Google Sheets allows you to input data on your Google sheet and show the same data on WordPress as a table effortlessly. Try Flex Table now!
</li>
<li>
🔄 <a href="https://wordpress.org/plugins/stock-sync-with-google-sheet-for-woocommerce/" rel="ugc">Manage WooCommerce Inventory from Google Sheets</a>: 
FlexStock – Stock Sync with Google Sheet for WooCommerce | Auto-sync WooCommerce products from Google Sheets. Flex Stock is an easy, powerful, and simple inventory management system to handle your WooCommerce products.
</li>
<li>
🛒 <a href="https://wordpress.org/plugins/order-sync-with-google-sheets-for-woocommerce/" rel="ugc">Manage Order with Google Sheets</a>: 
Try FlexOrder – Bulk Order Sync with Google Sheet for WooCommerce | Manage WooCommerce orders from Google Sheets. WooCommerce order sync, e-commerce order management, and sales order management with Google Sheets. Try Flex Order now!
</li>
</ul>
<h3>Privacy Policy</h3>
FormyChat uses <a href="https://appsero.com" rel="nofollow ugc">Appsero</a> SDK to collect some telemetry data upon user’s confirmation. This helps us to troubleshoot problems faster & make product improvements.
Appsero SDK does not gather any data by default. The SDK only starts gathering basic telemetry data when a user allows it via the admin notice. We collect the data to ensure a great user experience for all our users.
Integrating Appsero SDK DOES NOT IMMEDIATELY start gathering data, without confirmation from users in any case.
Learn more about how <a href="https://appsero.com/privacy-policy/" rel="nofollow ugc">Appsero collects and uses this data</a>.
Additionally read the WPPOOL <a href="https://wppool.dev/privacy-policy/" rel="nofollow ugc">privacy policy</a>.
WhatsApp is a registered trademark and brand by Meta.

Contact Form to Chat Apps | Click to Chat to Order – FormyChat

Connect contact forms and WooCommerce to WhatsApp by live click to chat. Send form data to WhatsApp Business for instant customer engagement

Umnico Live Chat — Free Chat & Social Widget vs Contact Form to Chat Apps | Click to Chat to Order – FormyChat