Umnico

<p>Umnico Live Chat is an omnichannel free online chat software to monitor and chat with website visitors. Install the chat plugin right now to generate more orders on your website, social media, and instant messengers.<br />
🤝🏻 Get customers, not visitors: Real-time live chat conversations on your website will help you to turn visitors into regular paying customers of your business.<br />
👩‍💻 Monitor and engage your traffic: Get to know your visitors better, reach out to them first, engage audience with a chat to get more leads and purchases.<br />
💬 Add messengers to your website: Combine instant messengers with the chat plugin to talk to your customers on WhatsApp, Telegram, Facebook Messenger, VKontakte, and many more.<br />
🗂 Create and manage a client base efficiently: Capture leads with custom chat forms and convert chats into deals with in-app social CRM by Umnico or connect your favorite CRM easily.</p>
<h3>What is Umnico Live Chat?</h3>
<p>Live chat (or online web chat) is a small widget window on a web page, through which a visitor can ask a sales rep or support team a question and get a prompt answer.<br />
Umnico Live Chat is a functionality to answer customer questions and help with purchases in real-time. Chat on the site is also a good chance to reduce the cost of incoming and outgoing calls. Customers prefer live chat to other channels of communication because it’s convenient, instant, and doesn’t distract them. Companies choose live chat because it allows them to get insights into customer activity and quickly route inquiries to relevant employees and departments.</p>
<h3>Why use Umnico Live Chat?</h3>
<p>Umnico Live Chat is trusted by a plethora of websites around the globe as a leading all-in-one business messaging platform. Over 5,000 businesses choose Umnico Live Chat because it is much more than just a traditional free live chat software — the omnichannel messaging platform provides integrations with email and popular social media and messaging services. This means you can process incoming messages from multiple channels within a single modern interface and analyze the audience’s preferences.<br />
The implementation of a web chat plugin serves as a valuable addition to a business’s customer support suite, providing tangible benefits for both businesses and their website visitors. It aligns with the modern expectation for real-time, personalized interactions and contributes to a heightened overall customer experience.<br />
Your clients prefer chats to calls. Improve the performance of your website right away. <a href="https://umnico.com/register/" rel="nofollow ugc">Sign up</a> with Umnico and set up your live chat in a few minutes.</p>
<h3>Powerful features to improve your website</h3>
<p><strong>Messengers linking</strong>: Umnico Live Chat plugin provides the functionality of a social widget. You can combine the live chat on your website with a variety of messengers and social media, including WhatsApp chat button, Telegram, Facebook, Instagram, Discord, and much more.</p>
<p><strong>Branding and customization</strong>: You can customize the live chat widget to your brand’s colors, adjust its position and behavior to increase your audience engagement.</p>
<p><strong>Build-in social CRM</strong>: Umnico brings the features of capable CRM, so you and your team can convert leads into customers with confidence and less effort.</p>
<p><strong>Lead generation forms</strong>: When clicking on a chat widget, a user is asked to fill out a form, which automatically creates a deal card in Umnico CRM.</p>
<p><strong>File sharing</strong>: Exchange photos, audio, video, documents, GIFs, and emojis with your prospects right on the web.</p>
<p><strong>Real-time traffic analytics</strong>: With Umnico you can analyze the audience of your business, see what pages people visit, which sites brought them to your website, as well as their operating system and device type.</p>
<p><strong>Proactive chat</strong>: Umnico Live Chat allows you to send a message to any website visitor first, focusing on the conversation and engaging a prospect in dialogue.</p>
<p><strong>Typing insights</strong>: See what clients are typing even before they send the message. With this feature, you can always be ready with the reply.</p>
<p><strong>Conversational AI</strong>: Set up and employ a GPT-based chatbot to deal with frequently asked questions, rule-based inquiries, and repetitive tasks.</p>
<p><strong>Teamwork and collaboration</strong>: Assign conversations to your team members, and invite them to join open support discussions with customers.</p>
<p><strong>Sales automation</strong>: Umnico allows you to distribute chats and leads among sales and customer support staff automatically, according to predetermined rules.</p>
<p><strong>Performance reporting</strong>: Valuable and detailed insights on every customer interaction merged into the intuitive analytics dashboard.</p>
<p><strong>Templates and fast responses</strong>: Develop preset responses for swift sending using hotkeys.</p>
<p><strong>CWV-optimized</strong>: Umnico scripts are loaded asynchronously so it won’t affect your website loading speed.</p>
<p>… and many, many other features.</p>
<h3>How to customize your live chat?</h3>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/QeWe1QIR-o8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<p>Create and customize the live chat widget in Umnico Inbox settings, so it can adhere to your brand guidelines. As soon as the Umnico Live Chat widget is deployed on your website, you are ready to go. From now on, you can start collecting data about your website audience, engaging your visitors with a proactive conversation, linking instant messengers, generating leads with custom forms, and much more.</p>
<h3>How much does Umnico Live Chat cost?</h3>
<p>Use Umnico Live Chat for free to communicate with your site visitors and track analytics. A premium subscription is not required to leverage the basic functionality of the online chat for website.<br />
Social media and instant messenger features can be added later as a part of the premium subscription.</p>
<h3>In case you need some help</h3>
<p>The Umnico help desk team provides round-the-clock live support! If you require guidance, please feel free to explore our <a href="https://umnico.com/help/" rel="nofollow ugc">knowledge base</a>. Use the live chat widget on the pages of our knowledge base to ask questions and seek support.</p>
<h3>Supported languages</h3>
<ul>
<li>English / English Live Chat Plugin</li>
<li>Russian / Русский плагин чата для сайта (онлайн-консультант для сайта)</li>
<li>German / Deutsch Live Chat Unterstützung Plugin</li>
<li>Spanish / Español Complemento de Chat en Vivo</li>
<li>Brazilian Portuguese / Português do Brasil Plugin de Chat ao Vivo</li>
</ul>


Umnico Live Chat — Free Chat & Social Widget

Free live chat plugin designed to boost the conversion rate on your website and engage visitors with proactive conversations.

quadlayers

<p><a href="https://quadlayers.com/products/whatsapp-chat/" rel="nofollow ugc">Premium</a> | <a href="https://quadlayers.com/demo/whatsapp-chat/" rel="nofollow ugc">Demo</a> | <a href="https://quadlayers.com/documentation/whatsapp-chat/" rel="nofollow ugc">Documentation</a> | <a href="https://discord.com/invite/U3rs3rPPQ4" rel="nofollow ugc">Discord</a></p>
<p>WhatsApp Chat for WordPress allows your customers to click a button and open a conversation from your website directly to your “WhatsApp” or “WhatsApp Business” phone number. This plugin includes a Whatsapp button where you can include a pre-set message, which will be automatically be the first message in the conversation.</p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/TY4hEJjZL8Y?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<h3>Formerly WhatsApp Chat</h3>
<p>This plugin was formerly known as “WhatsApp Chat”. WordPress forced us on August 8, 2019 to change the name of the plugin due to use of the “WhatsApp” word in the name. We apologize for the problems that the downtime may have caused to you.</p>
<h3>Why WhatsApp?</h3>
<p>WhatsApp is these days, the most popular instant messaging application in the world. Is available in more than 100 countries and supporting more than 50 languages.<br />
This means most of our users use WhatsApp as their main contact method, and they probably have been using it for years. Therefore, offering easy access from our website is a good way to convert those visitors into customers.<br />
Generating leads is the key to every business success, and the Social Chat button can help you to increase your overall sales and reach this goal.</p>
<h3>WhatsApp Button</h3>
<p>With the Social Chat button, your visitors will be allowed to send a message directly to your phone number. To start configuring it, you have to go to the button tab inside the Social Chat section that you can find in your admin dashboard.<br />
Inside the button tab, you wil be able to switch between two different layouts, and to define if you want to include rounded edges, also the position where you want to show the WhatsApp button, the text to be displayed inside, the WhatsApp phone number and the default user message.</p>
<h3>Social Chat Box</h3>
<p>Social Chat also allows you to include a box to show some contact information and a personalized message. This box can be activated through the Box tab inside the Social Chat section, and there also you can define the header and footer message, contact name, phone, work, and an avatar.</p>
<h3>Social Chat Features</h3>
<blockquote>
<ul>
<li>WhatsApp button</li>
<li>WhatsApp contact box</li>
<li>WhatsApp button and box colors</li>
<li>Add custom icon in the WhatsApp button</li>
<li>Two button layouts</li>
<li>Hide the button based on post types and taxonomies</li>
<li>Add rounded or square borders</li>
<li>Vertical and horizontal position</li>
<li>Custom button text</li>
<li>Custom user message</li>
</ul>
</blockquote>
<h3>WhatsApp Message Dynamic Variables</h3>
<p>Synce version 5.0.6 you’re able use variables in your WhatsApp Button or contact messages.</p>
<p>{SITE_TITLE}    ➡ Is replaced by the current site title<br />
{SITE_URL}      ➡ Is replaced by the current site url<br />
{SITE_EMAIL}    ➡ Is replaced by the current site email<br />
{CURRENT_TITLE} ➡ Is replaced by the current page title<br />
{CURRENT_URL}   ➡ Is replaced by the current page url</p>
<h3>🎁 New!! WooCommerce WhatsApp</h3>
<p>Since version 6.0.1 you can include a WooCommerce WhatsApp button in the Single product pages to allows your users to prompt a custom message to your WhatsApp App.</p>
<p>The WhatsApp Button can be included directly on your WooCoomerce product pages next to the “Add to cart” button.</p>
<p>Also you can include WooCommerce WhatsApp button in the next actions:</p>
<blockquote>
<ul>
<li>Before “Add To Cart” form</li>
<li>Before “Add To Cart” button</li>
<li>After “Add To Cart” button</li>
<li>After “Add To Cart” form</li>
<li>After “Additional information”</li>
</ul>
</blockquote>
<h3>WhatsApp Premium</h3>
<p>The premium version of the Social Chat plugin allows you to include multiple team member agents, distinguishing their names and labels inside. The contact box helps to provide direct contacts to the different support areas of your site.<br />
A new option to display a chatbox for each agent is included. This box will be displayed when the user clicks on the WhatsApp contact, and you can define custom message to be shown from each contact. Your users will be able to type the message that will be sent to the WhatsApp contact phone.<br />
Finally, we’ve included an option that allows you to select between more than fourteen icons to be included at WhatsApp button, and allowa full integration with the WordPress live customizer.</p>
<h3>AI-Powered Chatbots (Beta)</h3>
<p>Build intelligent chatbots with our visual flow builder – no coding required! Create smart conversations using a simple drag-and-drop interface to convert visitors into customers. Design conversation flows with connected blocks, deploy instantly to your contacts, and boost engagement with AI-powered responses. Join our Discord community to get early access and help shape this revolutionary feature.</p>
<h3>Social Chat Premium Features</h3>
<blockquote>
<ul>
<li>AI-Powered Chatbots with visual flow builder</li>
<li>Multiple WhatsApp phone numbers</li>
<li>Chatbox interface for each WhatsApp phone number</li>
<li>Customize each WhatsApp contact welcome message</li>
<li>Allow users to send the first message to your WhatsApp</li>
<li>GDPR consent checkbox with customizable message</li>
<li>Display WhatsApp button based on custom post types and taxonomies</li>
<li>Display WhatsApp Button business hours</li>
<li>Display WhatsApp Contacts business hours</li>
<li>Google Analytics v3 events</li>
<li>Google Analytics v4 events</li>
<li>WhatsApp group support</li>
</ul>
</blockquote>
<h3>WhatsApp Button Installation</h3>
<ol>
<li>Go to the Plugins Menu in WordPress</li>
<li>Search for “Social Chat WP”</li>
<li>Click “Install”</li>
<li>Click “Activation”</li>
<li>Go to the Social Chat options in the dashboard</li>
</ol>
<h3>WhatsApp Button Shortcodes</h3>
<p>Our WhatsApp plugin support shortcodes to add WhatsApp button or box inside any post or widget.<br />
You can change the shortcode attributes to customize the WhatsApp phone number, styles or welcome message.</p>
<p><a href="https://quadlayers.com/documentation/whatsapp-chat/shortcode/" rel="nofollow ugc">WhatsApp Shortcodes</a></p>
<h3>Developed by</h3>
<p><a href="https://quadlayers.com" rel="nofollow ugc">QuadLayers</a></p>


Social Chat – Click To Chat App Button

This plugin is just amazing

WhatsApp Chat🔥 allows you to enhance customer engagement! Integrate "WhatsApp" or "WhatsApp Business" with a single click.

Umnico Live Chat — Free Chat & Social Widget vs Social Chat – Click To Chat App Button