Unique

<p>This plugin makes it easy to install and use Unique Chat on your WordPress site. <strong>Please note:</strong> You will need to have an active Unique Chat account to make use of this plugin.</p>
<h4>Visit our site for more info:</h4>
<p><strong><a href="https://uniquelibrary.com/patron-services/live-web-chat-software/" rel="nofollow ugc">Unique Chat</a></strong></p>


Unique Chat SE

The easiest way to install Unique Chat on your WordPress site!

<p><a href="https://www.drift.com/" rel="nofollow ugc">Drift</a> is the easiest way to add free live chat to your site.</p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe class="youtube-player" width="640" height="360" src="https://www.youtube.com/embed/6zLnJqWLfVU?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation"></iframe></span>
<p>98% of website visitors leave without doing anything! It’s time to change that.<br />
Live chat is the single fastest path to more conversions, customer insights, and sales.<br />
We <a href="https://blog.drift.com/get-more-inbound-leads-with-live-chat" rel="nofollow ugc">increased inbound leads by 200%</a> just putting live chat on our own site. 💥</p>
<p>Often, you don’t need more traffic to close more sales.  You just need to talk to visitors when they’re live on your site.  Help customers who get stuck, encourage them to use your product, and get critical feedback – all inside your app, in real-time.</p>
<h4>Live Chat With Your Customers</h4>
<p>Half of your web visitors leave after just 15 seconds. Live chat helps you keep & convert more visitors — in seconds.</p>
<h4>Send Customers In-App Messages</h4>
<p>Your emails are great, but what about the 80% of people who never open them? Reach them with in-app messages.</p>
<h4>Improve Your Net Promoter Score</h4>
<p>Get actionable feedback that will help your business create products your customers love.</p>
<h4>Features</h4>
<p><strong>Real-time notifications.</strong><br />
Real-time Slack integration to alert your team so they can respond within a minute (best practice)!</p>
<p><strong>Offline mode.</strong><br />
Small team? Not able to support chat 24×7? No problem. Set the right expectation with offline mode.</p>
<p><strong>Capture email addresses.</strong><br />
Get email addresses right inside of Drift’s live chat so you can follow up later.</p>
<p><strong>Browser targeting.</strong><br />
Reach out when visitors do meaningful things – like visit your pricing page repeatedly. Set up rules to target these people and engage them with an offer to help.</p>
<h4>Real Testimonials</h4>
<p>“Drift has helped my team to be proactive and efficient when communicating with customers. Emails, Surveys, NPS and more all in one place? You cannot beat that!”</p>
<p>— Paul Miller, Co-Founder, SIKA</p>
<p>“The product is extremely intuitive to use and has allowed every member of our company to interact with users with ease.”</p>
<p>— Justin Mulvaney, Customer Experience Lead, Crystal</p>
<p>Every time you get a new message, we give you as much information as we can about the person writing in, including their name, which page they are on or where they are inside of your app, their location, job, company information, links to their social profiles and more.</p>
<p>Start closing more sales and getting better customer feedback today. Get started with Drift’s 100% free live chat. 🚀</p>
<p><strong>Key Features</strong></p>
<ul>
<li>Talk to your website visitors and customers in real-time, right from Slack.</li>
<li>Integrates seamlessly with HubSpot, Marketo, Mailchimp, Zapier, Intercom, Salesforce, Segment and 100s more.</li>
<li>If a <code>$current_user</code> is present, we use their email as an identifier in the widget.<br />
Otherwise the widget operates in <a href="https://www.drift.com/live-chat" rel="nofollow ugc">aquisition mode</a> and prompts anonymous users for their email address. This allows you to talk with anonymous visitors on your WordPress site.</li>
</ul>
<h3>Usage</h3>
<p>After enabling the plugin, head on to the widget customization page to change settings and integrate its look and feel to match your site. When done, enable it by visiting the account configuration page and completing the instant signup process.</p>


Drift

Drift is the 100% free way used by over 10,000 businesses to talk to their leads and customers in real-time, from anywhere.

Unique Chat SE vs Drift