userback

<p><a href="https://userback.io" rel="nofollow ugc">Userback</a> is a powerful visual feedback tool that makes it easy to collect website feedback, report bugs, and collaborate with your team—all from your WordPress site. Whether you’re a developer, designer, or product manager, Userback helps you gather clear, actionable insights to improve your website  faster.<br />
With Userback, users can submit annotated screenshots, video recordings, and comments directly on your site, helping you identify issues and improve the user experience without endless email threads or unclear feedback.</p>
<h3>How It Works</h3>
<p>With Userback, your clients and team can easily submit feedback and bug reports directly on your WordPress site.</p>
<p>Our feedback widget captures a screenshot automatically, allowing users to annotate and highlight issues for clear communication.</p>
<p>All feedback can seamlessly be managed in Userback, or sent to your preferred project management tool, complete with technical details to help developers quickly understand and reproduce issues.</p>
<p>With our 2-way sync integrations, you can collaborate effortlessly, respond to feedback, update statuses, and keep clients informed without leaving your workflow.</p>
<h3>Key Features</h3>
<p><strong>Visual Feedback</strong> – Users can submit annotated screenshots and video recordings to highlight issues.</p>
<p><strong>Bug Reporting</strong> – Capture technical details like browser info, console logs, and screen size for faster issue resolution.</p>
<p><strong>Customizable</strong> Feedback Widget – Control the look, feel, and functionality to match your brand.</p>
<p><strong>User Surveys</strong> – Collect targeted insights with customizable surveys to understand user needs, preferences, and pain points.</p>
<p><strong>Session Replay</strong> – Watch real user sessions to see exactly how they interact with your site, helping you identify friction points and improve the user experience.</p>
<p><strong>Team Collaboration</strong> – Assign feedback, track progress, and integrate with project management tools.</p>
<p><strong>Workflow Automation</strong> – Streamline your feedback process with automated workflows and notifications.</p>
<h3>WordPress Plugin Features</h3>
<p><strong>Easy Setup</strong> – Install and activate in just a few clicks – no coding required.</p>
<p><strong>Widget Control</strong> – Show or hide the feedback widget for specific users or pages.</p>
<p><strong>Performance Optimized</strong> – The lightweight plugin ensures your site speed remains unaffected.</p>
<h3>Start Free</h3>
<p>Ready to improve your WordPress website with better feedback?<br />
Get started with a free Userback account at <a href="https://userback.io" rel="nofollow ugc">userback.io</a>.</p>


Userback

Userback is a powerful visual feedback tool that makes it easy to collect website feedback, report bugs, and collaborate with your team—all from your  …

Erika

<p>This is an unofficial plugin to integrate <a href="https://usegripeless.com/" rel="nofollow ugc">Gripeless</a> into your WordPress installation.<br />
Gripeless is “a free complaint management solution for web apps […] with the goal of encouraging users to report problems which they otherwise wouldn’t have reported.”<br />
Gripeless aims to reduce the friction of providing feedback helping both the user with an easy to use interface, and who receives the feedback with a complete dashboard.</p>
<p>This plugin integrates Gripeless inside the admin bar, for your registered users to report problems to your dashboard. The Gripeless modal allows your users to write down the problem and to attach (or directly create) a screenshot of the page.<br />
With their report you’ll find also useful information about their environment (browser, OS, page link, viewport, etc …), and when you resolve the problem the user will receive an automatic notification. If you are concerned about the privacy matter, look to Gripeless <a href="https://usegripeless.com/legal" rel="nofollow ugc">Terms an Conditions</a>.</p>
<p>As already said, the button to open the modal is added to the administration bar, so only the users that see it can report a problem: for example, this plugin can be useful to web developers, designers and web agencies to receive feedback from their customers directly from the website they have produced. I’m open to requests to add functionalities to the plugin.</p>
<h4>Benefits</h4>
<ul>
<li>The user has an easy way to provide written and visual feedback, leaving to the software the hassle to add technical information such as browser version or viewport dimensions</li>
<li>Save time managing all the feedback of your projects from one dashboard: you can add comments and resolve the reports</li>
</ul>
<h4>Future scenarios:</h4>
<ol>
<li>Develop a WordPress Widget</li>
<li>Possibility to let not logged in users to use it</li>
<li>Manage the users roles that can use it</li>
<li>Add multisite support</li>
<li>Add custom context to send to Gripeless</li>
<li>Add Gripeless modal customization</li>
</ol>
<h3>Service discontinued</h3>
<p>Sadly, the Gripeless developer discontinued this service. I hope this plugin has been useful to someone in his very short life.</p>


Userback vs Feedback with Gripeless