vivichat

ViviChat is an AI-powered website assistant that helps your visitors find information and get answers to their questions 24/7. It integrates seamlessly with your WordPress site and provides real-time support to enhance user engagement.
Key Features:
<ul>
<li>24/7 automated customer support</li>
<li>Easy setup with widget ID</li>
<li>Real-time analytics and insights</li>
<li>Customizable chat interface</li>
<li>Visitor engagement tracking</li>
<li>Message history and analytics</li>
</ul>

ViviChat Website Assistant

Easily add the ViviChat website assistant to help your visitors get information about products and services.

Abhay Patel

Use natural language prompts to filter posts of any post type via AI.
<h3>Use Cases</h3>
Users can enter natural language prompts across any post type including products, posts, custom post types, and more.
<ul>
<li>
Product Specific Filters:
<ul>
<li>Get products published in May and are in stock</li>
<li>Get New arrivals in the Accessories category</li>
<li>Get products on sale in the electronics category</li>
<li>Get products with a sale price less than 30</li>
</ul>
</li>
<li>
Media-Based Filters:
<ul>
<li>Get posts without featured images</li>
<li>Get only products with gallery images</li>
</ul>
</li>
<li>
Logical Conditions (AND/OR):
<ul>
<li>Get Products in stock and published after Jan 1, 2024</li>
<li>Get products from last 7 days that are out of stock</li>
</ul>
</li>
</ul>
<h3>External Services</h3>
This plugin connects to an API provided by Cohere (https://cohere.com) to perform AI-powered filtering of WordPress posts and custom post types. It sends the prompt entered by the admin to Cohere’s <code>/v2/chat</code> endpoint. The API responds with a set of WP_Query arguments based on understanding of the prompt.
<h3>Details of the API integration</h3>
<ul>
<li>
What the service is: 
The plugin integrates with the Cohere Chat API (https://cohere.com), a third-party AI service that specializes in natural language understanding and generation.
</li>
<li>
What it is used for: 
The API is used to analyze admin-entered prompts and return relevant WP_Query arguments. These are used by the plugin to filter posts or custom post types intelligently, enabling semantic searching in the WordPress admin area.
</li>
<li>
What Data is Sent:
<ul>
<li>The prompt entered by the WordPress admin is sent to the Cohere API. No personal user or customer data is collected or transmitted.</li>
</ul>
</li>
<li>
Why the data is sent: 
The data is sent so that the Cohere API can understand the context of the content and the user’s intent behind the prompt. This allows it to return accurate WP_Query arguments to filter posts, instead of relying on simple keyword-based filters.
</li>
<li>
When Data is Sent: 
Only when the admin enters a prompt in the plugin interface and initiates the filter action
</li>
<li>
How Data is Sent: 
Data is sent via a secure <code>wp_remote_post()</code> request to <code>https://api.cohere.com/v2/chat</code>
</li>
<li>
Terms and Privacy:
<ul>
<li><a href="https://cohere.com/terms-of-use" rel="nofollow ugc">Cohere Terms of Use</a></li>
<li><a href="https://cohere.com/privacy" rel="nofollow ugc">Cohere Privacy Policy</a></li>
</ul>
</li>
</ul>
This API connection is essential for the plugin’s AI features to function. If you choose not to use the AI filtering functionality, the rest of the plugin remains functional.

ViviChat Website Assistant vs AI Post Filter with Cohere