vivichat

ViviChat is an AI-powered website assistant that helps your visitors find information and get answers to their questions 24/7. It integrates seamlessly with your WordPress site and provides real-time support to enhance user engagement.
Key Features:
<ul>
<li>24/7 automated customer support</li>
<li>Easy setup with widget ID</li>
<li>Real-time analytics and insights</li>
<li>Customizable chat interface</li>
<li>Visitor engagement tracking</li>
<li>Message history and analytics</li>
</ul>

ViviChat Website Assistant

Easily add the ViviChat website assistant to help your visitors get information about products and services.

CodeBard

Provide professional support to users in your own language with CodeBard Help Desk. 
<a href="http://help-desk-demo.codebard.com" rel="nofollow ugc">Check out the Live Demo here</a>
Its professional features include:
<ul>
<li>Unlimited Users</li>
<li>Unlimited Agents</li>
<li>Unlimited Tickets</li>
<li>Unlimited Departments</li>
<li>Multi Language</li>
<li>Easy Language translation from WP admin</li>
<li>English, Spanish (Intl.), Indian (Hindu) languages included</li>
<li>Front End Tickets</li>
<li>Front End Interface for Users</li>
<li>Front End Interface for Support Admins and Agents</li>
<li>Easy to Use</li>
<li>Private Tickets</li>
<li>Email Notifications</li>
<li>Ticket and Reply Attachments</li>
<li>Support Admins, Support Agents with separate permissions</li>
<li>Easy ticket management</li>
<li>Responsive</li>
<li>Extensible</li>
<li>Compatible with all Themes and Plugins</li>
<li>Adapts to visuals of any Theme</li>
<li>Hooks and Filters</li>
</ul>
In the <a href="http://help-desk-demo.codebard.com/" rel="nofollow ugc">Live Demo</a>, try changing the theme from Theme Switcher widget on the right column to see how CodeBard Help Desk adapts to different themes!
Use Language admin to easily translate your plugin into your own language or change your own language’s translation. New language packs will be upcoming! If you would like to contribute a translation for your own language, <a href="https://codebard.com/cb_p3_en-US.zip" rel="nofollow ugc">download this sample language file</a> to translate and then contact us from our <a href="https://codebard.com/contact" rel="nofollow ugc">contact page</a> to get credited.
Quickstart Guide is <a href="https://codebard.com/codebard-help-desk-for-wordpress-quickstart-guide" rel="nofollow ugc">here</a> and detailed manual is <a href="https://codebard.com/codebard-help-desk-for-wordpress-manual" rel="nofollow ugc">here</a>. All settings in your Plugin admin has detailed and easy to understand descriptions.

Free support is available through Plugin forum, and Premium support is available through <a href="https://codebard.com/support" rel="nofollow ugc">CodeBard site</a>.
If you have a WooCommerce store, get the <a href="https://codebard.com/codebard-help-desk-woocommerce-integration" rel="nofollow ugc">WooCommerce Integration Addon</a> to power up your Help Desk and provide professional support to your store’s customers easily:
Remember to follow us on Twitter (@codebardcom) or join our Newsletter by your Quickstart Wizard to hear about new features, announcements and goodies!

CodeBard Help Desk

This plugin was developed for in-house use, then matured to a plugin for release to public. We are using this in a few sites to render support to our users. Its easy to use and extensible. Multiple languages proved to be a great addition. 

Evolved to a great plugin

Multi Language Professional Support Ticket System with Unlimited Users, Unlimited Tickets, Unlimited Departments, Agents and many features

ViviChat Website Assistant vs CodeBard Help Desk