Vragen.ai

<p>Vragen.ai keeps your WordPress content in sync with a <a href="https://vragen.ai" rel="nofollow ugc">vragen.ai</a> knowledge base. Whenever a post is published, updated, trashed or deleted, the plugin queues a background job (via Action Scheduler) that creates, updates or removes the matching document in vragen.ai.</p>
<p>Features:</p>
<ul>
<li>Automatic sync on publish/update/trash/delete for the post types you choose.</li>
<li>Background processing through Action Scheduler, large sites stay responsive.</li>
<li>Bulk synchronisation of all published content from the settings screen.</li>
<li>WP-CLI command (<code>wp vragenai sync</code>) for scripted/initial imports.</li>
<li>PDF attachments (directly attached media and ACF file fields) are passed to vragen.ai for server-side text extraction.</li>
<li>Multilingual support for WPML and Polylang: all translations of a post are merged into a single document, tagged with every language it is available in.</li>
<li>Embed a vragen.ai deployment (page, popup or popover) with the Vragen.ai block, or load one site-wide from the settings screen.</li>
<li>Replace the native WordPress search with semantic search from vragen.ai (optional), with automatic fallback to the built-in search if the API is unavailable.</li>
<li>Show related content for the current post with the Vragen.ai related-content block or the <code>[vragenai_related]</code> shortcode.</li>
<li>Filters (<code>vragenai_should_index_post</code>, <code>vragenai_document_attributes</code>, <code>vragenai_native_search_options</code>) to customise indexing and search.</li>
</ul>
<p>The admin UI is available in English and Dutch, following your site language.</p>
<h3>External services</h3>
<p>This plugin connects to the vragen.ai knowledge base API. This connection is the sole purpose of the plugin: it is required to index your content so it can be searched and answered through vragen.ai. The service is operated by SWIS (https://swis.nl) on behalf of Vragen.ai (https://vragen.ai).</p>
<p>The API is reached at the endpoint configured for your account, <code>https://{customer}.vragen.ai/api/v1</code> by default (the root domain can be changed with the <code>VRAGENAI_API_DOMAIN</code> constant).</p>
<p>When you publish, update, trash or delete content of an enabled post type and when you run a bulk synchronisation the plugin sends the following to that endpoint:</p>
<ul>
<li>the post title, public URL and rendered content;</li>
<li>metadata: author display name, post type, post format, language(s), publish/modified dates, taxonomy terms and the featured-image URL;</li>
<li>the URLs and MIME types of attached PDF files, so vragen.ai can fetch and extract their text server-side (the file contents themselves are not uploaded by the plugin);</li>
<li>your configured customer name and API token (sent as a Bearer authorization header).</li>
</ul>
<p>In addition, while the settings screen is open the plugin contacts the API at most once per hour to verify the connection.</p>
<p>No data is sent until you enter a customer name and API token. The plugin makes no other external requests.</p>
<ul>
<li>Service homepage: https://vragen.ai/</li>
<li>Privacy Policy: https://vragen.ai/privacy-statement</li>
</ul>


Synchronises your published WordPress content with a vragen.ai knowledge base so it can be searched and answered through vragen.ai.

Freshworks

<p>With the Freshdesk (official) plugin, you can now:</p>
<ul>
<li>quickly integrate the help widget into your WordPress site or blog</li>
<li>convert comments on your WordPress site into Freshdesk tickets</li>
<li>allow users on WordPress to seamlessly login to your support portal via SSO</li>
</ul>
<h3>Manual Installation</h3>
<ol>
<li>Download the latest version of the ‘Freshdesk (official)’  plugin from the WordPress plugin directory.</li>
<li>Extract the zip and upload the “freshdesk-support” directory to your /wp-content/plugins directory.</li>
<li>Go to the ‘Plugins’ page in your admin section and activate the plugin.</li>
<li>You now have a new admin menu ‘Freshdesk’ in your WordPress admin menu bar. Click on it and configure the settings.</li>
</ol>
<h3>In case of NGNIX Server</h3>
<p>Follow the below steps:</p>
<p>Case #1 – If your domain is like example.com, add the below line in your nginx.conf (located at /etc/nginx/sites-available/)</p>
<p>location / {<br />
try_files $uri $uri/ /index.php?q=uri&args;<br />
}</p>
<p>Case #2 – If your domain is like example.com/freshdesk, add the below line in your nginx.conf (located at /etc/nginx/sites-available/)</p>
<p>location /freshdesk {<br />
try_files $uri $uri/ /freshdesksso/index.php?q=$uri&$args;<br />
}</p>
<h3>In case of Apache Server</h3>
<p>Please make sure the “Permalink” set to ” Post name” under “Settings -> Permalink -> Common Settings”</p>


Freshdesk (official)

Quickly embed the Freshdesk help widget, convert WordPress comments to tickets and seamlessly log your WordPress users into your support portal.

Vragen.ai vs Freshdesk (official)