Recent studies show that the average abandoned cart rate for various industries is 55-80%. Sending a followup email can help you recover at least 30% of sales that might otherwise be lost. The WooCommerce Abandoned Cart Recovery extension empowers you to do just that.
With the extension, you can create multiple follow-up emails and schedule to send them at specific intervals. You can include coupons and other incentives to improve conversion rates. And you can track your recovery performance using the extension’s built-in analytic dashboard.
<h2>Features:</h2>
<ul>
<li>Intuitive abandoned carts and recovery dashboard</li>
<li>Maintains a list of
<ul>
<li>all abandoned carts along with cart details</li>
<li>all recovered carts along with complete details</li>
<li>all pending orders along with details</li>
</ul>
</li>
<li>Email log to keep a record of all emails sent by extension</li>
<li>Create multiple email templates for different user roles</li>
<li>Tracking performance of email templates (Open rate, click rate and more)</li>
<li>Option to send emails manually or automatically as per schedule</li>
<li>Set a time delay for sending messages after cart abandonment</li>
<li>Customize email title, body and include coupon code (In fixed or percentage amount)</li>
<li>Utilize variables to personalize email such as name, direct cart link, coupon & more</li>
<li>Ability to set the time span after which a cart is considered abandoned</li>
<li>Enable/disable recovery emails for pending orders</li>
<li>Restrict pending cart recovery emails by user roles</li>
<li>Exclude specific products from recovery emails</li>
<li>Enable abandoned cart recovery emails for guest users</li>
<li>Option to pre-capture guest email using modal popup</li>
<li>Automatically delete abandoned carts after a specific time period</li>
<li>Create different recovery emails for different users roles and choose to include/exclude coupon codes</li>
<li>Rest API support – see documentation for details</li>
</ul>
<h2>Abandonments & recovery dashboard:</h2>
The WooCommerce Abandoned Cart extension comes with an intuitive dashboard that shows abandoned carts, pending orders, and their recovery details for the last 30 days.
<img class="size-full wp-image-6872064 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/Dashboard-1.png" alt="Dashboard" width="980" height="1186" />
<h3>Abandoned carts listing:</h3>
The extension maintains a grid view of all abandoned carts along with their details. From the dropdown menu, you can choose to send any of the email templates that you’ve created using this extension.
<img class="size-full wp-image-6852759 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/Abandoned-Carts.jpg" alt="" width="980" height="434" />
You can view cart details, customer names, and emails.
<img class="alignnone size-full wp-image-6806294" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Carts-Detail.png" alt="" width="980" height="492" />
<h3>Pending Orders:</h3>
A bonus feature allows you to recover pending orders. You can send follow up emails to ask your customers to make payments and complete their orders.
<img class="alignnone size-full wp-image-6806291" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Pending-Orders-List.png" alt="" width="980" height="296" />
<h3>Recovered Carts:</h3>
The extension keeps a record of your recovered carts. You can edit and view the cart details.
<img class="alignnone size-full wp-image-6806290" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Recovered-Carts.png" alt="" width="980" height="349" />
<h3>Emails Log</h3>
For future reference, the extension keeps a log of all abandoned cart emails sent via the extension.
<img class="alignnone size-full wp-image-6806289" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Email-Logs.png" alt="" width="980" height="401" />
<h2>Add Multiple Recovery Email Templates:</h2>
You can create multiple email templates and choose to send them manually or schedule them to send automatically after a certain amount of time.
<img class="alignnone size-full wp-image-6806288" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-Email-Templates.png" alt="" width="980" height="332" />
When creating a new email template, you can customize the following:
<ul>
<li>Email template name</li>
<li>Customize email body using variables
<ul>
<li>First name</li>
<li>Last name</li>
<li>Full name</li>
<li>Cart subtotal</li>
<li>Coupon</li>
<li>Coupon expiry</li>
<li>Cart table</li>
<li>Recovery button</li>
<li>Recovery link</li>
</ul>
</li>
<li>Customize email subject</li>
<li>Select email type
<ul>
<li>Abandoned cart recovery</li>
<li>Pending order recovery</li>
</ul>
</li>
<li>Choose to send it automatically</li>
<li>Specify timespan after cart abandonment or pending order</li>
<li>Assign email template to specific user roles</li>
<li>Customize coupon
<ul>
<li>Coupon value</li>
<li>Discount in fixed or percentage amount</li>
<li>Coupon expiry date</li>
</ul>
</li>
<li>Exclude specific products and categories to avoid send cart recovery emails when any of these product is in cart</li>
<li>Add email address to send a test email</li>
</ul>
<img class="alignnone wp-image-18734001414502 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/Abandoned-Cart-Screenshot-new.jpg" alt="" width="3826" height="10754" />
The extension is smart—it will use your standard WooCommerce email header and footer.
<img class="size-full wp-image-6806313 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-Email-Frontend.png" alt="" width="980" height="1189" />
<h2>Configuration Options:</h2>
The extension offers multiple settings to customize various aspects. By using the general settings you can,
<ul>
<li>Active/deactivate abandoned cart functionality</li>
<li>Set time span after which a cart is considered as abandoned</li>
</ul>
<img class="size-full wp-image-6917117 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/General-settings-abandoned-carts-1.png" alt="" width="980" height="706" />
You can enable or disable the recovery feature for pending orders and choose the order status that you want to recover.
<img class="size-full wp-image-6917116 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/Pending-order-settings-1.png" alt="" width="980" height="678" />
You can restrict pending order emails by the user roles, so that only specific customers receive them.
You can enable or disable abandoned recovery settings for guest users (as opposed to ones who are logged in).
You can also choose to pre-capture email addresses or do so via the checkout page. You can include privacy text in the modal popup displayed to pre-capture guest emails.
<img class="alignnone size-full wp-image-6806283" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-User-Settings.png" alt="" width="980" height="898" />
A popup will appear to get the guest user email with or without privacy policy as per your settings. It appears as soon as the guest user add any product to the cart and visit the cart page. This helps you to pre-capture guest email.
<img class="alignnone size-full wp-image-7403466" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Pre-Capture-Guest-Recovery-Email.jpg" alt="" width="980" height="861" />
You can generate coupons for abandoned cart recovery and specify when they should delete.
<img class="alignnone size-full wp-image-6806281" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-Coupon-Settings.png" alt="" width="980" height="636" />
Customize when to run the cron job to send scheduled emails. You can specify the time in minutes, hours, and days.
<img class="alignnone size-full wp-image-6806279" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-CronJob-Settings.png" alt="" width="728" height="386" />
<h3>Frequently Asked Questions:</h3>
Can I recover other order status besides pending orders?
Yes, you can choose the order status that you want to recover and configure automatic follow-up emails to recover those orders.

Abandoned Cart Recovery

Recover abandoned carts and pending orders to improve your store’s revenue.

<h2>Offer Shoppers Alternative Products</h2>
When a product is out of stock or no longer available, clients may leave your store without making a purchase. The Alternate Product Recommendations for WooCommerce plugin offers a solution. When products are not available, the plugin offers your customers alternate products to consider. When products are in stock, the plugin offers customers additional products to purchase.
<h2>Benefits</h2>
Customer satisfaction
Offering an alternative product lets your customers know that you care about their shopping experience.
Keep customers shopping and buying
A customer offered an alternative may be interested in that product and may buy it. Hopefully, they will continue to shop on your site instead of leaving in frustration when an item is out of stock.
Reduce cart abandonment
If a customer already has items in their cart and discovers that something they intended to buy is out of stock, they might leave your site. Offering an alternative to keep them on your site will hopefully also lead to them buying the items in their carts and/or the recommended alternate item.
<h2>Features</h2>
1. Alternate Product Recommendation Types
<ul>
<li>No Longer Available – If you choose this option, then you can display only the message saying the product is no longer available/recommend single/multiple alternate products.</li>
<li>Recommend Alternate Product – If you choose this option, then you can recommend single/multiple alternate products.</li>
</ul>
2. Alternate products can be shown in two different designs.
3. Recommended Products can shown in either Carousel/Slider type.
4. Option to display the SKU on Recommended Products.
5. SKU can be displayed Before/After the Product Price.
6. Site admin can track the products viewed & purchases made by this plugin.
7. You can set the threshold to update the visit count if the user views the same product multiple times.
<h2>How does it work?</h2>
<h3>Product no longer available</h3>
<ul>
<li>A user will normally see a notice saying an item is “No longer available for purchase” when they visit the product page of an out-of-stock item.</li>
<li>With the Alternate Product Recommendations for WooCommerce plugin, users will see the same notification with an alternate single item, or multiple items, to consider in its place.</li>
</ul>
<figure id="attachment_18734003894331" aria-describedby="caption-attachment-18734003894331" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734003894331 size-full" src="https://woocommerce.com/wp-content/uploads/2021/09/1.alternate-product-message.png" alt="" width="980" height="552" /><figcaption id="caption-attachment-18734003894331" class="wp-caption-text">Product Availability Notice on Simple Product</figcaption></figure>
<figure id="attachment_18734003894338" aria-describedby="caption-attachment-18734003894338" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734003894338 size-full" src="https://woocommerce.com/wp-content/uploads/2021/09/2.alternate-var-no-longer.png" alt="" width="980" height="552" /><figcaption id="caption-attachment-18734003894338" class="wp-caption-text">Product Availability Notice on Variable Product</figcaption></figure>
Single alternate product
When a user visits a single product page that is no longer available for purchase, an alternate product is displayed for the user’s consideration.
<figure id="attachment_18734003894344" aria-describedby="caption-attachment-18734003894344" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734003894344 size-full" src="https://woocommerce.com/wp-content/uploads/2021/09/3.alternate-product-no-longer-single.png" alt="" width="980" height="552" /><figcaption id="caption-attachment-18734003894344" class="wp-caption-text">Alternate Product Recommendation on Simple Product</figcaption></figure>
<figure id="attachment_18734003894348" aria-describedby="caption-attachment-18734003894348" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734003894348 size-full" src="https://woocommerce.com/wp-content/uploads/2021/09/4.alternate-var-single.png" alt="" width="980" height="552" /><figcaption id="caption-attachment-18734003894348" class="wp-caption-text">Alternate Product Recommendation on Variable Product</figcaption></figure>
Multiple alternate products
When a user visits a single product page that is no longer available for purchase, multiple alternate products are displayed for the user’s consideration.
<figure id="attachment_18734003894352" aria-describedby="caption-attachment-18734003894352" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734003894352 size-full" src="https://woocommerce.com/wp-content/uploads/2021/09/5.alternate-product-no-longer-multiple.png" alt="" width="980" height="552" /><figcaption id="caption-attachment-18734003894352" class="wp-caption-text">Multiple Alternate Products on Simple Product</figcaption></figure>
<figure id="attachment_18734003894354" aria-describedby="caption-attachment-18734003894354" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734003894354 size-full" src="https://woocommerce.com/wp-content/uploads/2021/09/6.alternate-var-no-multiple.png" alt="" width="980" height="552" /><figcaption id="caption-attachment-18734003894354" class="wp-caption-text">Multiple Alternate Products on Variable Product</figcaption></figure>
<h3>Products are available</h3>
When products are available, an alternate recommended product or products are displayed.
Single recommended alternate product
When a user visits a single product page that is available for purchase, an alternate product will be displayed to the user for their consideration.
<figure id="attachment_18734003894359" aria-describedby="caption-attachment-18734003894359" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734003894359 size-full" src="https://woocommerce.com/wp-content/uploads/2021/09/7.alternate-var-no-multiple.png" alt="" width="980" height="552" /><figcaption id="caption-attachment-18734003894359" class="wp-caption-text">Product Available with Alternate Product for Simple Product</figcaption></figure>
<figure id="attachment_18734003894360" aria-describedby="caption-attachment-18734003894360" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734003894360 size-full" src="https://woocommerce.com/wp-content/uploads/2021/09/8.alternate-var-no-multiple.png" alt="" width="980" height="552" /><figcaption id="caption-attachment-18734003894360" class="wp-caption-text">Product Available with Alternate Product for Simple Product</figcaption></figure>
Multiple recommended alternate products
When a user visits a single product page that is available for purchase, multiple alternate products will be displayed to the user for their consideration.
<figure id="attachment_18734003894363" aria-describedby="caption-attachment-18734003894363" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734003894363 size-full" src="https://woocommerce.com/wp-content/uploads/2021/09/9.alternate-product-alternate-multiple.png" alt="" width="980" height="552" /><figcaption id="caption-attachment-18734003894363" class="wp-caption-text">Product Available with Multiple Alternate Product for Simple Product</figcaption></figure>
<figure id="attachment_18734003894365" aria-describedby="caption-attachment-18734003894365" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734003894365 size-full" src="https://woocommerce.com/wp-content/uploads/2021/09/10.alternate-product-message.png" alt="" width="980" height="552" /><figcaption id="caption-attachment-18734003894365" class="wp-caption-text">Product Available with Multiple Alternate Product for Variable Product</figcaption></figure>
<h3>Requirements</h3>
Minimum PHP version: 5.6

Alternate Product Recommendations

Offer your customers alternate product choices or substitute items when items are out of stock with the Alternate Product Recommendations for WooCommerce plugin.

Abandoned Cart Recovery vs Alternate Product Recommendations