<p>Recent studies show that the average abandoned cart rate for various industries is 55-80%. Sending a followup email can help you recover at least 30% of sales that might otherwise be lost. The WooCommerce Abandoned Cart Recovery extension empowers you to do just that.</p>
<p>With the extension, you can create multiple follow-up emails and schedule to send them at specific intervals. You can include coupons and other incentives to improve conversion rates. And you can track your recovery performance using the extension’s built-in analytic dashboard.</p>
<h2>Features:</h2>
<ul>
<li>Intuitive abandoned carts and recovery dashboard</li>
<li>Maintains a list of
<ul>
<li>all abandoned carts along with cart details</li>
<li>all recovered carts along with complete details</li>
<li>all pending orders along with details</li>
</ul>
</li>
<li>Email log to keep a record of all emails sent by extension</li>
<li>Create multiple email templates for different user roles</li>
<li>Tracking performance of email templates (Open rate, click rate and more)</li>
<li>Option to send emails manually or automatically as per schedule</li>
<li>Set a time delay for sending messages after cart abandonment</li>
<li>Customize email title, body and include coupon code (In fixed or percentage amount)</li>
<li>Utilize variables to personalize email such as name, direct cart link, coupon & more</li>
<li>Ability to set the time span after which a cart is considered abandoned</li>
<li>Enable/disable recovery emails for pending orders</li>
<li>Restrict pending cart recovery emails by user roles</li>
<li>Exclude specific products from recovery emails</li>
<li>Enable abandoned cart recovery emails for guest users</li>
<li>Option to pre-capture guest email using modal popup</li>
<li>Automatically delete abandoned carts after a specific time period</li>
<li>Create different recovery emails for different users roles and choose to include/exclude coupon codes</li>
<li>Rest API support – see documentation for details</li>
</ul>
<h2>Abandonments & recovery dashboard:</h2>
<p>The WooCommerce Abandoned Cart extension comes with an intuitive dashboard that shows abandoned carts, pending orders, and their recovery details for the last 30 days.</p>
<p><img class="size-full wp-image-6872064 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/Dashboard-1.png" alt="Dashboard" width="980" height="1186" /></p>
<h3>Abandoned carts listing:</h3>
<p>The extension maintains a grid view of all abandoned carts along with their details. From the dropdown menu, you can choose to send any of the email templates that you’ve created using this extension.</p>
<p><img class="size-full wp-image-6852759 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/Abandoned-Carts.jpg" alt="" width="980" height="434" /></p>
<p>You can view cart details, customer names, and emails.</p>
<p><img class="alignnone size-full wp-image-6806294" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Carts-Detail.png" alt="" width="980" height="492" /></p>
<h3>Pending Orders:</h3>
<p>A bonus feature allows you to recover pending orders. You can send follow up emails to ask your customers to make payments and complete their orders.</p>
<p><img class="alignnone size-full wp-image-6806291" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Pending-Orders-List.png" alt="" width="980" height="296" /></p>
<h3>Recovered Carts:</h3>
<p>The extension keeps a record of your recovered carts. You can edit and view the cart details.</p>
<p><img class="alignnone size-full wp-image-6806290" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Recovered-Carts.png" alt="" width="980" height="349" /></p>
<h3>Emails Log</h3>
<p>For future reference, the extension keeps a log of all abandoned cart emails sent via the extension.</p>
<p><img class="alignnone size-full wp-image-6806289" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Email-Logs.png" alt="" width="980" height="401" /></p>
<h2>Add Multiple Recovery Email Templates:</h2>
<p>You can create multiple email templates and choose to send them manually or schedule them to send automatically after a certain amount of time.</p>
<p><img class="alignnone size-full wp-image-6806288" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-Email-Templates.png" alt="" width="980" height="332" /></p>
<p>When creating a new email template, you can customize the following:</p>
<ul>
<li>Email template name</li>
<li>Customize email body using variables
<ul>
<li>First name</li>
<li>Last name</li>
<li>Full name</li>
<li>Cart subtotal</li>
<li>Coupon</li>
<li>Coupon expiry</li>
<li>Cart table</li>
<li>Recovery button</li>
<li>Recovery link</li>
</ul>
</li>
<li>Customize email subject</li>
<li>Select email type
<ul>
<li>Abandoned cart recovery</li>
<li>Pending order recovery</li>
</ul>
</li>
<li>Choose to send it automatically</li>
<li>Specify timespan after cart abandonment or pending order</li>
<li>Assign email template to specific user roles</li>
<li>Customize coupon
<ul>
<li>Coupon value</li>
<li>Discount in fixed or percentage amount</li>
<li>Coupon expiry date</li>
</ul>
</li>
<li>Exclude specific products and categories to avoid send cart recovery emails when any of these product is in cart</li>
<li>Add email address to send a test email</li>
</ul>
<p><img class="alignnone wp-image-18734001414502 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/Abandoned-Cart-Screenshot-new.jpg" alt="" width="3826" height="10754" /></p>
<p>The extension is smart—it will use your standard WooCommerce email header and footer.</p>
<p><img class="size-full wp-image-6806313 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-Email-Frontend.png" alt="" width="980" height="1189" /></p>
<h2>Configuration Options:</h2>
<p>The extension offers multiple settings to customize various aspects. By using the general settings you can,</p>
<ul>
<li>Active/deactivate abandoned cart functionality</li>
<li>Set time span after which a cart is considered as abandoned</li>
</ul>
<p><img class="size-full wp-image-6917117 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/General-settings-abandoned-carts-1.png" alt="" width="980" height="706" /></p>
<p>You can enable or disable the recovery feature for pending orders and choose the order status that you want to recover.</p>
<p><img class="size-full wp-image-6917116 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/Pending-order-settings-1.png" alt="" width="980" height="678" /></p>
<p>You can restrict pending order emails by the user roles, so that only specific customers receive them.</p>
<p>You can enable or disable abandoned recovery settings for guest users (as opposed to ones who are logged in).</p>
<p>You can also choose to pre-capture email addresses or do so via the checkout page. You can include privacy text in the modal popup displayed to pre-capture guest emails.</p>
<p><img class="alignnone size-full wp-image-6806283" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-User-Settings.png" alt="" width="980" height="898" /></p>
<p>A popup will appear to get the guest user email with or without privacy policy as per your settings. It appears as soon as the guest user add any product to the cart and visit the cart page. This helps you to <strong>pre-capture guest email</strong>.</p>
<p><img class="alignnone size-full wp-image-7403466" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Pre-Capture-Guest-Recovery-Email.jpg" alt="" width="980" height="861" /></p>
<p>You can generate coupons for abandoned cart recovery and specify when they should delete.</p>
<p><img class="alignnone size-full wp-image-6806281" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-Coupon-Settings.png" alt="" width="980" height="636" /></p>
<p>Customize when to run the cron job to send scheduled emails. You can specify the time in minutes, hours, and days.</p>
<p><img class="alignnone size-full wp-image-6806279" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-CronJob-Settings.png" alt="" width="728" height="386" /></p>
<h3>Frequently Asked Questions:</h3>
<p><strong>Can I recover other order status besides pending orders?</strong></p>
<p>Yes, you can choose the order status that you want to recover and configure automatic follow-up emails to recover those orders.</p>
<p> </p>
<p> </p>
<p> </p>

Abandoned Cart Recovery

<p>Recover abandoned carts and pending orders to improve your store’s revenue.</p>

<h2><strong>Grow your store and make more money with AutomateWoo</strong></h2>
<p><span style="font-weight: 400">Using the powerful, feature-rich automation available within AutomateWoo, you can create a near-endless range of automated workflows to help you grow your store with a fraction of the effort! </span>AutomateWoo allows you to create Workflows – made up of different combinations of Triggers, Rules, and Actions within WooCommerce.</p>
<ul class="wccom-tick-list-primary">
<li><strong>Triggers</strong> determine the circumstances in which the workflow will run. An example trigger would be doing something when an order is made.</li>
<li><strong>Rules</strong> allow you to perform more advanced logic on your workflows so they only trigger in certain situations. An example rule would be only trigger the workflow for orders with a total above $100.</li>
<li><strong>Actions</strong> define what happens when a workflow is triggered. With AutomateWoo there are a range of customisable actions available to you such as sending an email, changing order statuses or if you are a developer you can define a custom function.</li>
</ul>
<p>Once you’ve created your Workflow you can schedule your workflow to run at virtually any time. Whether immediately, after a set time, or even at a particular hour or day of the week.</p>
<hr />
<h2><strong>Convert and retain customers with marketing that does the hard work for you</strong></h2>
<p><a href="https://woocommerce.com/wp-content/uploads/2019/08/hero-dashboard.png"><img class="alignnone wp-image-4870905 size-full" src="https://woocommerce.com/wp-content/uploads/2019/08/hero-dashboard.png" alt="" width="1050" height="500" /></a></p>
<p>Automate and optimize customer communication by sending beautiful <strong>follow-up emails</strong>.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2019/08/incentive-fresh.png"><img class="alignnone wp-image-4873970 size-full" src="https://woocommerce.com/wp-content/uploads/2019/08/incentive-fresh.png" alt="" width="1050" height="500" /></a></p>
<p>Set up <strong>abandoned cart emails</strong> for WooCommerce – with a <a href="https://www.businessinsider.com/heres-how-retailers-can-reduce-shopping-cart-abandonment-and-recoup-billions-of-dollars-in-lost-sales-2014-4?r=US&IR=T">63% chance</a> of recovering a lost sale, sending abandoned cart emails is one of the best ways to grow your store.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2019/08/beautiful-emails-2.png"><img class="alignnone wp-image-4873973 size-full" src="https://woocommerce.com/wp-content/uploads/2019/08/beautiful-emails-2.png" alt="" width="1050" height="500" /></a></p>
<hr />
<h2>AutomateWoo Features</h2>
<ul class="wccom-tick-list-secondary">
<li><strong>Follow-Up Emails</strong> – Automatically email customers who buy specific products and ask for a review or suggest other products they might like.</li>
<li><strong>Abandoned Cart</strong> – Remind customers who left items in their cart using emails at set intervals.</li>
<li><strong>Win Back Inactive Customers</strong> – Target inactive customers with email marketing campaigns. Include special offers and recommendations.</li>
<li><strong>SMS Notifications</strong> – Send SMS notifications to customers or admins for any of AutomateWoo’s wide range of triggers. (Requires a paid Twilio account).</li>
<li><strong>Review Rewards</strong> – Encourage more product reviews by offering discounts. Limit the discount based on number of reviews posted and the rating given.</li>
<li><strong>Wishlist Marketing</strong> – Send timed wishlist reminder emails and notify when a wished product goes on sale. Integrates with WooCommerce Wishlists or YITH Wishlists.</li>
<li><strong>Birthday Emails</strong> – Delight customers with a special WooCommerce birthday email and coupon using the AutomateWoo Birthdays Add-on (separate purchase).</li>
<li><strong>Card Expiry Notifications</strong> – Notify customers before a saved credit or debit card expires. This can reduce failed payments and churn when selling subscriptions.</li>
<li><strong>Personalized Coupons</strong> – Generate dynamic customized coupons for customers to raise purchase rate.</li>
<li><strong>Subscriptions Automation</strong> – Action WooCommerce Subscription events such as status changes, failed payments and renewal reminders.</li>
<li><strong>Bookings Automations</strong> – Send emails on WooCommerce Bookings events such as booking confirmation or completion.</li>
<li><strong>Refer A Friend</strong> – Boost word-of-mouth sales with the AutomateWoo Refer A Friend Add-on (separate purchase).</li>
<li><strong>Automatic VIP</strong> – Reward your best customers with VIP status based on different spend requirements.</li>
</ul>
<hr />
<h2>Why Use AutomateWoo?</h2>
<h3>Effortless setup and management, right from your WordPress backend</h3>
<p>Start sending emails immediately using the template already set up for WooCommerce transactional emails. Design emails in the familiar WordPress editor enhanced by variables that let you insert products using a variety of display options and insert dynamic content.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2019/08/send-email.jpg"><img class="alignnone wp-image-4871092 size-full" src="https://woocommerce.com/wp-content/uploads/2019/08/send-email.jpg" alt="" width="1100" height="736" /></a></p>
<h3>Send targeted, multi-step campaigns and offer customer incentives</h3>
<p>AutomateWoo gives you complete control over campaigns. Schedule different emails to be sent at intervals or after specific customer interactions and offer incentives using the personalized coupon system.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2019/08/email-simple.png"><img class="alignnone wp-image-4874051 size-full" src="https://woocommerce.com/wp-content/uploads/2019/08/email-simple.png" alt="" width="1100" height="736" /></a></p>
<h3>Track opens, clicks and conversions</h3>
<p>AutomateWoo extends WooCommerce reporting – measure success of your campaigns with the many reports included with AutomateWoo. You can also see a detailed log of every email sent and conversion recorded.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2019/08/track-opens.jpg"><img class="alignnone wp-image-4870819 size-full" src="https://woocommerce.com/wp-content/uploads/2019/08/track-opens.jpg" alt="" width="1240" height="830" /></a></p>
<h3>Intelligent session tracking and pre-submit email capture</h3>
<p>AutomateWoo’s session tracking technology can detect registered users even before sign-in and can capture guest emails during checkout using the common pre-submit technique. Guest emails can also be captured from any form on your website, such as the newsletter signup.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2019/08/intelligent-session-tracking.png"><img class="alignnone wp-image-4870872 size-full" src="https://woocommerce.com/wp-content/uploads/2019/08/intelligent-session-tracking.png" alt="" width="1060" height="609" /></a></p>
<h3>Unlimited Email Sending</h3>
<p>Many services charge based on email volume, and with AutomateWoo you need not worry about exceeding your plan.</p>
<h3>Developer Friendly</h3>
<p>AutomateWoo is 100% extendable, and we have code examples in our documentation to get developers started.</p>
<h3>WPML Support</h3>
<p>Need to send multilingual emails? AutomateWoo has support for the popular WPML plugin.</p>
<hr />
<h2>Integrations</h2>
<p>AutomateWoo integrates with your favorite plugins and services, giving you the marketing edge you need.</p>
<ul class="wccom-tick-list-secondary">
<li><strong>WooCommerce Subscriptions:</strong> Make managing subscriptions in <a href="https://woocommerce.com/products/woocommerce-subscriptions/">WooCommerce Subscriptions</a> almost effortless. Using AutomateWoo, you can create workflows based on subscription events, such as a status change or a renewal payment failure.</li>
<li><strong>WooCommerce Memberships:</strong> Take <a href="https://woocommerce.com/products/woocommerce-memberships/">WooCommerce Memberships</a> to the next level with AutomateWoo. Create workflows that automatically send follow-up emails, reward loyal customers with VIP status, and keep an eye on membership cancellations.</li>
<li><strong>WooCommerce Bookings:</strong> Integrate <a href="https://woocommerce.com/products/woocommerce-bookings/">WooCommerce Bookings</a> with AutomateWoo to help improve your customers experience, decrease cancellations, or even upsell customers after they make bookings with automated booking confirmation or completion emails.</li>
<li><strong>WooCommerce Points and Rewards:</strong> Set up automated workflows with AutomateWoo to reward specific customer actions and easily create complex reward scenarios for <a href="https://woocommerce.com/products/woocommerce-points-and-rewards/">WooCommerce Points and Rewards</a>. Giving points is a great way to build loyalty.</li>
<li><strong>WooCommerce Wishlists:</strong> Supercharge <a href="https://woocommerce.com/products/woocommerce-wishlists/">WooCommerce Wishlists</a>. Use custom triggers in AutomateWoo to notify customers when products on their wishlist go on sale and/or send reminders for unpurchased items at different intervals to bring them back to your site.</li>
</ul>
<h3>And Many More…</h3>
<ul class="wccom-tick-list-secondary">
<li>Active Campaign</li>
<li>AgileCRM</li>
<li>Campaign Monitor</li>
<li>MadMimi</li>
<li>Mailchimp</li>
<li>Twilio SMS</li>
<li>YITH Wishlist</li>
</ul>
<hr />
<h2>AutomateWoo Add-ons</h2>
<ul class="wccom-tick-list-secondary">
<li><a href="https://woocommerce.com/products/automatewoo-refer-a-friend/"><strong>Refer A Friend</strong></a> – Boost your word-of-mouth sales with the AutomateWoo Refer A Friend Add-on.</li>
<li><a href="https://woocommerce.com/products/automatewoo-birthdays/"><strong>Birthdays</strong></a> – Delight customers and boost organic sales with a special WooCommerce birthday email and coupon on their special day.</li>
</ul>
<div class="woo-sc-box normal">AutomateWoo is compatible with the new <a href="https://woocommerce.com/checkout-blocks/" target="_blank" rel="noopener">Cart and Checkout blocks</a> — a customizable, conversion-optimized checkout experience coming soon to WooCommerce.</div>

AutomateWoo

<p>Powerful marketing automation for WooCommerce. AutomateWoo has the tools you need to grow your store and make more money.</p>

Abandoned Cart Recovery vs AutomateWoo