<p>Recent studies show that the average abandoned cart rate for various industries is 55-80%. Sending a followup email can help you recover at least 30% of sales that might otherwise be lost. The WooCommerce Abandoned Cart Recovery extension empowers you to do just that.</p>
<p>With the extension, you can create multiple follow-up emails and schedule to send them at specific intervals. You can include coupons and other incentives to improve conversion rates. And you can track your recovery performance using the extension’s built-in analytic dashboard.</p>
<h2>Features:</h2>
<ul>
<li>Intuitive abandoned carts and recovery dashboard</li>
<li>Maintains a list of
<ul>
<li>all abandoned carts along with cart details</li>
<li>all recovered carts along with complete details</li>
<li>all pending orders along with details</li>
</ul>
</li>
<li>Email log to keep a record of all emails sent by extension</li>
<li>Create multiple email templates for different user roles</li>
<li>Tracking performance of email templates (Open rate, click rate and more)</li>
<li>Option to send emails manually or automatically as per schedule</li>
<li>Set a time delay for sending messages after cart abandonment</li>
<li>Customize email title, body and include coupon code (In fixed or percentage amount)</li>
<li>Utilize variables to personalize email such as name, direct cart link, coupon & more</li>
<li>Ability to set the time span after which a cart is considered abandoned</li>
<li>Enable/disable recovery emails for pending orders</li>
<li>Restrict pending cart recovery emails by user roles</li>
<li>Exclude specific products from recovery emails</li>
<li>Enable abandoned cart recovery emails for guest users</li>
<li>Option to pre-capture guest email using modal popup</li>
<li>Automatically delete abandoned carts after a specific time period</li>
<li>Create different recovery emails for different users roles and choose to include/exclude coupon codes</li>
<li>Rest API support – see documentation for details</li>
</ul>
<h2>Abandonments & recovery dashboard:</h2>
<p>The WooCommerce Abandoned Cart extension comes with an intuitive dashboard that shows abandoned carts, pending orders, and their recovery details for the last 30 days.</p>
<p><img class="size-full wp-image-6872064 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/Dashboard-1.png" alt="Dashboard" width="980" height="1186" /></p>
<h3>Abandoned carts listing:</h3>
<p>The extension maintains a grid view of all abandoned carts along with their details. From the dropdown menu, you can choose to send any of the email templates that you’ve created using this extension.</p>
<p><img class="size-full wp-image-6852759 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/Abandoned-Carts.jpg" alt="" width="980" height="434" /></p>
<p>You can view cart details, customer names, and emails.</p>
<p><img class="alignnone size-full wp-image-6806294" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Carts-Detail.png" alt="" width="980" height="492" /></p>
<h3>Pending Orders:</h3>
<p>A bonus feature allows you to recover pending orders. You can send follow up emails to ask your customers to make payments and complete their orders.</p>
<p><img class="alignnone size-full wp-image-6806291" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Pending-Orders-List.png" alt="" width="980" height="296" /></p>
<h3>Recovered Carts:</h3>
<p>The extension keeps a record of your recovered carts. You can edit and view the cart details.</p>
<p><img class="alignnone size-full wp-image-6806290" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Recovered-Carts.png" alt="" width="980" height="349" /></p>
<h3>Emails Log</h3>
<p>For future reference, the extension keeps a log of all abandoned cart emails sent via the extension.</p>
<p><img class="alignnone size-full wp-image-6806289" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Email-Logs.png" alt="" width="980" height="401" /></p>
<h2>Add Multiple Recovery Email Templates:</h2>
<p>You can create multiple email templates and choose to send them manually or schedule them to send automatically after a certain amount of time.</p>
<p><img class="alignnone size-full wp-image-6806288" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-Email-Templates.png" alt="" width="980" height="332" /></p>
<p>When creating a new email template, you can customize the following:</p>
<ul>
<li>Email template name</li>
<li>Customize email body using variables
<ul>
<li>First name</li>
<li>Last name</li>
<li>Full name</li>
<li>Cart subtotal</li>
<li>Coupon</li>
<li>Coupon expiry</li>
<li>Cart table</li>
<li>Recovery button</li>
<li>Recovery link</li>
</ul>
</li>
<li>Customize email subject</li>
<li>Select email type
<ul>
<li>Abandoned cart recovery</li>
<li>Pending order recovery</li>
</ul>
</li>
<li>Choose to send it automatically</li>
<li>Specify timespan after cart abandonment or pending order</li>
<li>Assign email template to specific user roles</li>
<li>Customize coupon
<ul>
<li>Coupon value</li>
<li>Discount in fixed or percentage amount</li>
<li>Coupon expiry date</li>
</ul>
</li>
<li>Exclude specific products and categories to avoid send cart recovery emails when any of these product is in cart</li>
<li>Add email address to send a test email</li>
</ul>
<p><img class="alignnone wp-image-18734001414502 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/Abandoned-Cart-Screenshot-new.jpg" alt="" width="3826" height="10754" /></p>
<p>The extension is smart—it will use your standard WooCommerce email header and footer.</p>
<p><img class="size-full wp-image-6806313 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-Email-Frontend.png" alt="" width="980" height="1189" /></p>
<h2>Configuration Options:</h2>
<p>The extension offers multiple settings to customize various aspects. By using the general settings you can,</p>
<ul>
<li>Active/deactivate abandoned cart functionality</li>
<li>Set time span after which a cart is considered as abandoned</li>
</ul>
<p><img class="size-full wp-image-6917117 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/General-settings-abandoned-carts-1.png" alt="" width="980" height="706" /></p>
<p>You can enable or disable the recovery feature for pending orders and choose the order status that you want to recover.</p>
<p><img class="size-full wp-image-6917116 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/Pending-order-settings-1.png" alt="" width="980" height="678" /></p>
<p>You can restrict pending order emails by the user roles, so that only specific customers receive them.</p>
<p>You can enable or disable abandoned recovery settings for guest users (as opposed to ones who are logged in).</p>
<p>You can also choose to pre-capture email addresses or do so via the checkout page. You can include privacy text in the modal popup displayed to pre-capture guest emails.</p>
<p><img class="alignnone size-full wp-image-6806283" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-User-Settings.png" alt="" width="980" height="898" /></p>
<p>A popup will appear to get the guest user email with or without privacy policy as per your settings. It appears as soon as the guest user add any product to the cart and visit the cart page. This helps you to <strong>pre-capture guest email</strong>.</p>
<p><img class="alignnone size-full wp-image-7403466" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Pre-Capture-Guest-Recovery-Email.jpg" alt="" width="980" height="861" /></p>
<p>You can generate coupons for abandoned cart recovery and specify when they should delete.</p>
<p><img class="alignnone size-full wp-image-6806281" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-Coupon-Settings.png" alt="" width="980" height="636" /></p>
<p>Customize when to run the cron job to send scheduled emails. You can specify the time in minutes, hours, and days.</p>
<p><img class="alignnone size-full wp-image-6806279" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-CronJob-Settings.png" alt="" width="728" height="386" /></p>
<h3>Frequently Asked Questions:</h3>
<p><strong>Can I recover other order status besides pending orders?</strong></p>
<p>Yes, you can choose the order status that you want to recover and configure automatic follow-up emails to recover those orders.</p>
<p> </p>
<p> </p>
<p> </p>

Abandoned Cart Recovery

<p>Recover abandoned carts and pending orders to improve your store’s revenue.</p>

<p>Running out of stock is always frustrating. Can’t avoid it? Then turn it into something positive! Stop worrying about all the sales you are missing, and think about the customers you can bring back.</p>
<ul class="wccom-tick-list-primary">
<li><strong>Turn your sold-out products into waitlists</strong> that anyone can join.</li>
<li><strong>Send automated emails</strong> to your customers when their favorite products are restocked.</li>
<li><strong>Recover lost sales</strong>, build customer loyalty, and gain deeper insights into your inventory.</li>
</ul>
<hr class="wccom-product-heading__hr" />
<h2>Bring customers back to your store</h2>
<div class="aligncenter" style="max-width: 720px;font-size: 95%;font-weight: normal;font-style: italic;margin-bottom: 40px">
<figure id="attachment_6884861" aria-describedby="caption-attachment-6884861" style="width: 796px" class="wp-caption aligncenter"><img class="wp-image-6884861" style="margin-bottom: 0.5em" src="https://woocommerce.com/wp-content/uploads/2020/11/bis-signup-bowtie.png?w=896" alt="Build waitlists and notify your customers when their favorite products are back in stock." width="796" height="375" /><figcaption id="caption-attachment-6884861" class="wp-caption-text">Build waitlists and notify your customers when their favorite products are restocked.</figcaption></figure>
</div>
<p> </p>
<p><strong>Back In Stock Notifications</strong> gives your customers an effortless way to know when your products are restocked, and brings them back to your store. Here’s how it works:</p>
<ol>
<li>Customers who land on a sold-out product page are invited to sign up with their email and get notified when the product becomes available.</li>
<li>When the product is back in stock, all customers who joined the waitlist receive an automated notification.</li>
<li>Customers return to your store and complete their purchase!</li>
</ol>
<div class="aligncenter" style="max-width: 540px;font-size: 95%;font-weight: normal;font-style: italic;margin-bottom: 40px">
<figure id="attachment_6884865" aria-describedby="caption-attachment-6884865" style="width: 980px" class="wp-caption aligncenter"><img class="size-full wp-image-6884865" style="margin-bottom: 0.5em" src="https://woocommerce.com/wp-content/uploads/2020/11/bis-notification.png" alt="Did you know that up to 20% of the customers who sign up for stock alerts eventually return and complete their purchase?" width="980" height="1128" /><figcaption id="caption-attachment-6884865" class="wp-caption-text">Did you know that up to 20% of the customers who sign up for stock alerts eventually return and complete their purchase?</figcaption></figure>
</div>
<h2>Measure demand for out-of-stock products</h2>
<p>Stop hiding sold-out products in your catalog! With <strong>Back In Stock Notifications</strong>, you can:</p>
<ul class="wccom-tick-list-primary">
<li><strong>Measure purchase intent</strong> for out-of-stock products.</li>
<li><strong>View your most wanted sold-out products</strong>, and restock them first.</li>
<li><strong>Gain deeper insights into your inventory</strong>, and make more accurate demand forecasts.</li>
</ul>
<div class="aligncenter" style="max-width: 720px;font-size: 95%;font-weight: normal;font-style: italic;margin-bottom: 40px">
<figure id="attachment_6895991" aria-describedby="caption-attachment-6895991" style="width: 980px" class="wp-caption aligncenter"><img class="size-full wp-image-6895991" style="margin-bottom: 0.5em" src="https://woocommerce.com/wp-content/uploads/2020/11/bis-dashboard.png" alt="" width="980" height="896" /><figcaption id="caption-attachment-6895991" class="wp-caption-text">Use the Stock Notifications Dashboard to check customer activity and view key product insights.</figcaption></figure>
</div>
<h2>Stay connected with your most loyal customers</h2>
<p>Customers who sign up for back-in-stock notifications send you a strong buying signal with high purchase intent. So why not take the opportunity to stay connected with them?</p>
<p><strong>Back In Stock Notifications</strong> stores your waitlist contact details even after all notifications have been sent, making it easy to export and use them in your favorite email marketing platform.</p>
<div class="aligncenter" style="max-width: 720px;font-size: 95%;font-weight: normal;font-style: italic;margin-bottom: 40px">
<figure id="attachment_6885695" aria-describedby="caption-attachment-6885695" style="width: 980px" class="wp-caption aligncenter"><img class="size-full wp-image-6885695" style="margin-bottom: 0.5em" src="https://woocommerce.com/wp-content/uploads/2020/11/bis-admin-notifications-list-table.png" alt="Turn stock-outs into an opportunity to grow your audience and build customer loyalty." width="980" height="872" /><figcaption id="caption-attachment-6885695" class="wp-caption-text">Turn stock-outs into an opportunity to grow your audience and build customer loyalty.</figcaption></figure>
</div>
<h2>Let your customers manage their preferences</h2>
<p>Concerned about your customers’ privacy? The plugin <strong>supports double opt-in</strong>, and handles opt-ins and opt-outs gracefully, giving customers with or without an account the freedom to manage their own preferences:</p>
<ol>
<li>Logged in customers can sign up without entering their email and can manage active notifications from their Account page.</li>
<li>Confirmation and notification emails include a handy “unsubscribe” link that gives your customers a frictionless way to opt-out of all alerts they have signed up for.</li>
</ol>
<figure id="attachment_8869723" aria-describedby="caption-attachment-8869723" style="width: 1946px" class="wp-caption aligncenter"><img class="wp-image-8869723 size-full" style="margin-bottom: 0.5em" src="https://woocommerce.com/wp-content/uploads/2020/11/bis-my-account-view.png" alt="Enable your customers to manage their notifications directly from their My Account page." width="1946" height="1149" /><figcaption id="caption-attachment-8869723" class="wp-caption-text">Enable your customers to manage their notifications directly from their <strong>My Account</strong> page.</figcaption></figure>
<h2>Experience WooCommerce at its finest</h2>
<p><strong>Back In Stock Notifications</strong> has been optimized to leverage the latest technologies built into WooCommerce, while making the most of the features you love.</p>
<ul class=""wccom-tick-list-secondary">
<li><strong>Running a high-traffic store?</strong> Thanks to its integration with Action Scheduler, the extension can send thousands of back-in-stock alerts without breaking a sweat.</li>
<li><strong>Need full support for Variable products?</strong> The plugin stores the current variation selections when customers sign up, and restores their selections when they return.</li>
<li><strong>Using <a href="https://woocommerce.com/products/product-bundles/" target="_blank" rel="noopener noreferrer">Product Bundles</a></strong>? With <strong>Back In Stock Notifications</strong>, your customers can sign up and get notified when bundles with insufficient stock become available.</li>
</ul>
<p>Settle for nothing but blazing-fast, battle-tested WooCommerce software, backed by a support team you can trust.</p>
<h2>Customize and extend it</h2>
<p>Looking for a way to limit notification sign-ups to logged in customers? Don’t want to create a new account for guests who sign up for stock alerts? No problem! <strong>Back In Stock Notifications</strong> comes with everything you need to make it work just how you want.</p>
<h2>How to get started</h2>
<ol>
<li>Buy <strong>Back In Stock Notifications</strong>.</li>
<li>Download and install it.</li>
<li>Make sure that <a href="https://woocommerce.com/document/store-owners-guide/#requirements" target="_blank" rel="noopener noreferrer">out-of-stock products are visible</a> in your catalog.</li>
<li>Sit back and start recovering lost sales!</li>
</ol>

Back In Stock Notifications

<p>Notify customers when your products are restocked.</p>

Abandoned Cart Recovery vs Back In Stock Notifications