Recent studies show that the average abandoned cart rate for various industries is 55-80%. Sending a followup email can help you recover at least 30% of sales that might otherwise be lost. The WooCommerce Abandoned Cart Recovery extension empowers you to do just that.
With the extension, you can create multiple follow-up emails and schedule to send them at specific intervals. You can include coupons and other incentives to improve conversion rates. And you can track your recovery performance using the extension’s built-in analytic dashboard.
<h2>Features:</h2>
<ul>
<li>Intuitive abandoned carts and recovery dashboard</li>
<li>Maintains a list of
<ul>
<li>all abandoned carts along with cart details</li>
<li>all recovered carts along with complete details</li>
<li>all pending orders along with details</li>
</ul>
</li>
<li>Email log to keep a record of all emails sent by extension</li>
<li>Create multiple email templates for different user roles</li>
<li>Tracking performance of email templates (Open rate, click rate and more)</li>
<li>Option to send emails manually or automatically as per schedule</li>
<li>Set a time delay for sending messages after cart abandonment</li>
<li>Customize email title, body and include coupon code (In fixed or percentage amount)</li>
<li>Utilize variables to personalize email such as name, direct cart link, coupon & more</li>
<li>Ability to set the time span after which a cart is considered abandoned</li>
<li>Enable/disable recovery emails for pending orders</li>
<li>Restrict pending cart recovery emails by user roles</li>
<li>Exclude specific products from recovery emails</li>
<li>Enable abandoned cart recovery emails for guest users</li>
<li>Option to pre-capture guest email using modal popup</li>
<li>Automatically delete abandoned carts after a specific time period</li>
<li>Create different recovery emails for different users roles and choose to include/exclude coupon codes</li>
<li>Rest API support – see documentation for details</li>
</ul>
<h2>Abandonments & recovery dashboard:</h2>
The WooCommerce Abandoned Cart extension comes with an intuitive dashboard that shows abandoned carts, pending orders, and their recovery details for the last 30 days.
<img class="size-full wp-image-6872064 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/Dashboard-1.png" alt="Dashboard" width="980" height="1186" />
<h3>Abandoned carts listing:</h3>
The extension maintains a grid view of all abandoned carts along with their details. From the dropdown menu, you can choose to send any of the email templates that you’ve created using this extension.
<img class="size-full wp-image-6852759 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/Abandoned-Carts.jpg" alt="" width="980" height="434" />
You can view cart details, customer names, and emails.
<img class="alignnone size-full wp-image-6806294" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Carts-Detail.png" alt="" width="980" height="492" />
<h3>Pending Orders:</h3>
A bonus feature allows you to recover pending orders. You can send follow up emails to ask your customers to make payments and complete their orders.
<img class="alignnone size-full wp-image-6806291" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Pending-Orders-List.png" alt="" width="980" height="296" />
<h3>Recovered Carts:</h3>
The extension keeps a record of your recovered carts. You can edit and view the cart details.
<img class="alignnone size-full wp-image-6806290" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Recovered-Carts.png" alt="" width="980" height="349" />
<h3>Emails Log</h3>
For future reference, the extension keeps a log of all abandoned cart emails sent via the extension.
<img class="alignnone size-full wp-image-6806289" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Email-Logs.png" alt="" width="980" height="401" />
<h2>Add Multiple Recovery Email Templates:</h2>
You can create multiple email templates and choose to send them manually or schedule them to send automatically after a certain amount of time.
<img class="alignnone size-full wp-image-6806288" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-Email-Templates.png" alt="" width="980" height="332" />
When creating a new email template, you can customize the following:
<ul>
<li>Email template name</li>
<li>Customize email body using variables
<ul>
<li>First name</li>
<li>Last name</li>
<li>Full name</li>
<li>Cart subtotal</li>
<li>Coupon</li>
<li>Coupon expiry</li>
<li>Cart table</li>
<li>Recovery button</li>
<li>Recovery link</li>
</ul>
</li>
<li>Customize email subject</li>
<li>Select email type
<ul>
<li>Abandoned cart recovery</li>
<li>Pending order recovery</li>
</ul>
</li>
<li>Choose to send it automatically</li>
<li>Specify timespan after cart abandonment or pending order</li>
<li>Assign email template to specific user roles</li>
<li>Customize coupon
<ul>
<li>Coupon value</li>
<li>Discount in fixed or percentage amount</li>
<li>Coupon expiry date</li>
</ul>
</li>
<li>Exclude specific products and categories to avoid send cart recovery emails when any of these product is in cart</li>
<li>Add email address to send a test email</li>
</ul>
<img class="alignnone wp-image-18734001414502 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/Abandoned-Cart-Screenshot-new.jpg" alt="" width="3826" height="10754" />
The extension is smart—it will use your standard WooCommerce email header and footer.
<img class="size-full wp-image-6806313 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-Email-Frontend.png" alt="" width="980" height="1189" />
<h2>Configuration Options:</h2>
The extension offers multiple settings to customize various aspects. By using the general settings you can,
<ul>
<li>Active/deactivate abandoned cart functionality</li>
<li>Set time span after which a cart is considered as abandoned</li>
</ul>
<img class="size-full wp-image-6917117 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/General-settings-abandoned-carts-1.png" alt="" width="980" height="706" />
You can enable or disable the recovery feature for pending orders and choose the order status that you want to recover.
<img class="size-full wp-image-6917116 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/Pending-order-settings-1.png" alt="" width="980" height="678" />
You can restrict pending order emails by the user roles, so that only specific customers receive them.
You can enable or disable abandoned recovery settings for guest users (as opposed to ones who are logged in).
You can also choose to pre-capture email addresses or do so via the checkout page. You can include privacy text in the modal popup displayed to pre-capture guest emails.
<img class="alignnone size-full wp-image-6806283" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-User-Settings.png" alt="" width="980" height="898" />
A popup will appear to get the guest user email with or without privacy policy as per your settings. It appears as soon as the guest user add any product to the cart and visit the cart page. This helps you to pre-capture guest email.
<img class="alignnone size-full wp-image-7403466" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Pre-Capture-Guest-Recovery-Email.jpg" alt="" width="980" height="861" />
You can generate coupons for abandoned cart recovery and specify when they should delete.
<img class="alignnone size-full wp-image-6806281" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-Coupon-Settings.png" alt="" width="980" height="636" />
Customize when to run the cron job to send scheduled emails. You can specify the time in minutes, hours, and days.
<img class="alignnone size-full wp-image-6806279" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-CronJob-Settings.png" alt="" width="728" height="386" />
<h3>Frequently Asked Questions:</h3>
Can I recover other order status besides pending orders?
Yes, you can choose the order status that you want to recover and configure automatic follow-up emails to recover those orders.

Abandoned Cart Recovery

Recover abandoned carts and pending orders to improve your store’s revenue.

<ul class="wccom-tick-list-primary">
<li>Allow customers to create Product Restock Request for WooCommerce when an item is out of stock.</li>
<li>Decide which products or categories will show the restock request form.</li>
<li>Configure the form fields to gather notes, quantity, email, and name.</li>
<li>Completely automatic alerts for your users when products come back in stock.</li>
<li>Restocks Request Management – Manage all restocks requests from your store backend.</li>
<li>Allow guests and registered users to request restocks</li>
<li>Find out which out-of-stock products customers want most and restock more wisely.</li>
<li>With customizable templates, you can customize email alerts to match your brand.</li>
</ul>
<h2>Turn ‘Out of Stock’ into Sales with Product Restock Request</h2>
The product Restock Request for WooCommerce plugin is a must-have solution for the store owners who do not wish to lose out the sales due to out of stock products. With this powerful plugin, your customers can quickly submit requests to get restocks on any currently unavailable items and automatically receive back-in-stock notifications as soon as inventory is updated — and no manual follow-up required!
The WooCommerce pre-order plugin is specifically designed to work with your existing WooCommerce store & gives you complete control from the admin dashboard, allows you to support custom restock request forms and provides real-time product demand insights. This plugin is your secret weapon to getting higher conversions, happier customers, and smart inventory management that keeps you one step ahead!
<h2>Feature Details</h2>
Easy Restock Requests
Customers can quickly send restock requests when a product sells out. The Product Restock Request for Woo Commerce plugin automatically shows the request form based on the stock levels you set, making restocking smoother and better for users.<img class="alignnone size-medium wp-image-18734005331121" src="https://woocommerce.com/wp-content/uploads/2025/04/screenshot-nexolistech.com-2025.05.23-22_35_18.jpg?w=896" alt="Woocommerce product restock request form" width="896" height="454" />
Show Where You Want
Store owners can choose which products or categories show the restock form. This lets you control where it appears, perfect for highlighting popular or fast-selling items.
<img class="alignnone size-medium wp-image-18734005331119" src="https://woocommerce.com/wp-content/uploads/2025/04/screenshot-nexolistech.com-2025.05.23-22_46_07.jpg?w=896" alt="WooCommerce out of stock Manager" width="896" height="454" />
Instant Notifications
When an out-of-stock product is restocked, the plugin sends automatic email alerts to interested customers right away. This helps boost sales by encouraging quick purchases.
<img class="alignnone size-medium wp-image-18734005331118" src="https://woocommerce.com/wp-content/uploads/2025/04/screenshot-nexolistech.com-2025.05.23-22_47_05.jpg?w=896" alt="Back in stock Notifier for WooCommerce" width="896" height="391" />
Full Admin Control
You get full control with an easy admin panel inside WooCommerce. Store owners can view, filter, and manage all restock requests easily. Each request is organized for better tracking and decisions.
<img class="alignnone size-medium wp-image-18734005331120" src="https://woocommerce.com/wp-content/uploads/2025/04/screenshot-nexolistech.com-2025.05.23-22_44_58.jpg?w=896" alt="Store owners can view, filter, and manage all restock requests easily" width="896" height="454" />
Support for Guests & User Roles
You can decide if restock requests are open to everyone or only certain users (like logged-in customers or wholesalers). This makes the plugin great for both B2C and B2B stores.
<img class="alignnone size-medium wp-image-18734005331117" src="https://woocommerce.com/wp-content/uploads/2025/04/screenshot-nexolistech.com-2025.05.23-22_48_21.jpg?w=796" alt="woo commerce product restock request This makes the plugin great for both B2C and B2B stores " width="796" height="244" />
Know What’s in Demand
Track how many requests each product gets to understand what customers want most. This makes it easier for you to concentrate on restocking the most popular products.
<h2>Use Cases</h2>
<ul class="wccom-tick-list-primary">
<li data-start="139" data-end="215">
Notify customers when out-of-stock products become available again.
</li>
<li data-start="216" data-end="281">
Analyze product demand before deciding to restock items.
</li>
<li data-start="282" data-end="365">
Measure interest in seasonal or limited-edition products before re-launch.
</li>
<li data-start="366" data-end="432">
Build a waitlist for upcoming or soon-to-launch products.
</li>
<li data-start="433" data-end="507">
Help B2B/wholesale buyers stay updated on bulk item availability.
</li>
<li data-start="508" data-end="583">
Allow guest users to express interest without creating an account.
</li>
<li data-start="584" data-end="648">
Grow your email list through restock request submissions.
</li>
</ul>
<h2>Benefits</h2>
<ul class="wccom-tick-list-primary">
<li>Make it simple for customers to ask for restocks and keep them happy.</li>
<li>It automatically sends alerts to customers as soon as the item is back in stock.</li>
<li>Use up-to-date customer demand data to better plan your inventory.</li>
<li>Bring back interested shoppers and increase sales with ease.</li>
<li>The Product Restock Request feature helps you recover lost sales by reaching out to ready-to-buy customers.</li>
</ul>

Product Restock Request

Let customers request restock alerts in WooCommerce. Boost sales and engagement by automating product restock notifications.

Abandoned Cart Recovery vs Product Restock Request