<p>Recent studies show that the average abandoned cart rate for various industries is 55-80%. Sending a followup email can help you recover at least 30% of sales that might otherwise be lost. The WooCommerce Abandoned Cart Recovery extension empowers you to do just that.</p>
<p>With the extension, you can create multiple follow-up emails and schedule to send them at specific intervals. You can include coupons and other incentives to improve conversion rates. And you can track your recovery performance using the extension’s built-in analytic dashboard.</p>
<h2>Features:</h2>
<ul>
<li>Intuitive abandoned carts and recovery dashboard</li>
<li>Maintains a list of
<ul>
<li>all abandoned carts along with cart details</li>
<li>all recovered carts along with complete details</li>
<li>all pending orders along with details</li>
</ul>
</li>
<li>Email log to keep a record of all emails sent by extension</li>
<li>Create multiple email templates for different user roles</li>
<li>Tracking performance of email templates (Open rate, click rate and more)</li>
<li>Option to send emails manually or automatically as per schedule</li>
<li>Set a time delay for sending messages after cart abandonment</li>
<li>Customize email title, body and include coupon code (In fixed or percentage amount)</li>
<li>Utilize variables to personalize email such as name, direct cart link, coupon & more</li>
<li>Ability to set the time span after which a cart is considered abandoned</li>
<li>Enable/disable recovery emails for pending orders</li>
<li>Restrict pending cart recovery emails by user roles</li>
<li>Exclude specific products from recovery emails</li>
<li>Enable abandoned cart recovery emails for guest users</li>
<li>Option to pre-capture guest email using modal popup</li>
<li>Automatically delete abandoned carts after a specific time period</li>
<li>Create different recovery emails for different users roles and choose to include/exclude coupon codes</li>
<li>Rest API support – see documentation for details</li>
</ul>
<h2>Abandonments & recovery dashboard:</h2>
<p>The WooCommerce Abandoned Cart extension comes with an intuitive dashboard that shows abandoned carts, pending orders, and their recovery details for the last 30 days.</p>
<p><img class="size-full wp-image-6872064 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/Dashboard-1.png" alt="Dashboard" width="980" height="1186" /></p>
<h3>Abandoned carts listing:</h3>
<p>The extension maintains a grid view of all abandoned carts along with their details. From the dropdown menu, you can choose to send any of the email templates that you’ve created using this extension.</p>
<p><img class="size-full wp-image-6852759 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/Abandoned-Carts.jpg" alt="" width="980" height="434" /></p>
<p>You can view cart details, customer names, and emails.</p>
<p><img class="alignnone size-full wp-image-6806294" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Carts-Detail.png" alt="" width="980" height="492" /></p>
<h3>Pending Orders:</h3>
<p>A bonus feature allows you to recover pending orders. You can send follow up emails to ask your customers to make payments and complete their orders.</p>
<p><img class="alignnone size-full wp-image-6806291" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Pending-Orders-List.png" alt="" width="980" height="296" /></p>
<h3>Recovered Carts:</h3>
<p>The extension keeps a record of your recovered carts. You can edit and view the cart details.</p>
<p><img class="alignnone size-full wp-image-6806290" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Recovered-Carts.png" alt="" width="980" height="349" /></p>
<h3>Emails Log</h3>
<p>For future reference, the extension keeps a log of all abandoned cart emails sent via the extension.</p>
<p><img class="alignnone size-full wp-image-6806289" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Email-Logs.png" alt="" width="980" height="401" /></p>
<h2>Add Multiple Recovery Email Templates:</h2>
<p>You can create multiple email templates and choose to send them manually or schedule them to send automatically after a certain amount of time.</p>
<p><img class="alignnone size-full wp-image-6806288" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-Email-Templates.png" alt="" width="980" height="332" /></p>
<p>When creating a new email template, you can customize the following:</p>
<ul>
<li>Email template name</li>
<li>Customize email body using variables
<ul>
<li>First name</li>
<li>Last name</li>
<li>Full name</li>
<li>Cart subtotal</li>
<li>Coupon</li>
<li>Coupon expiry</li>
<li>Cart table</li>
<li>Recovery button</li>
<li>Recovery link</li>
</ul>
</li>
<li>Customize email subject</li>
<li>Select email type
<ul>
<li>Abandoned cart recovery</li>
<li>Pending order recovery</li>
</ul>
</li>
<li>Choose to send it automatically</li>
<li>Specify timespan after cart abandonment or pending order</li>
<li>Assign email template to specific user roles</li>
<li>Customize coupon
<ul>
<li>Coupon value</li>
<li>Discount in fixed or percentage amount</li>
<li>Coupon expiry date</li>
</ul>
</li>
<li>Exclude specific products and categories to avoid send cart recovery emails when any of these product is in cart</li>
<li>Add email address to send a test email</li>
</ul>
<p><img class="alignnone wp-image-18734001414502 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/Abandoned-Cart-Screenshot-new.jpg" alt="" width="3826" height="10754" /></p>
<p>The extension is smart—it will use your standard WooCommerce email header and footer.</p>
<p><img class="size-full wp-image-6806313 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-Email-Frontend.png" alt="" width="980" height="1189" /></p>
<h2>Configuration Options:</h2>
<p>The extension offers multiple settings to customize various aspects. By using the general settings you can,</p>
<ul>
<li>Active/deactivate abandoned cart functionality</li>
<li>Set time span after which a cart is considered as abandoned</li>
</ul>
<p><img class="size-full wp-image-6917117 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/General-settings-abandoned-carts-1.png" alt="" width="980" height="706" /></p>
<p>You can enable or disable the recovery feature for pending orders and choose the order status that you want to recover.</p>
<p><img class="size-full wp-image-6917116 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/Pending-order-settings-1.png" alt="" width="980" height="678" /></p>
<p>You can restrict pending order emails by the user roles, so that only specific customers receive them.</p>
<p>You can enable or disable abandoned recovery settings for guest users (as opposed to ones who are logged in).</p>
<p>You can also choose to pre-capture email addresses or do so via the checkout page. You can include privacy text in the modal popup displayed to pre-capture guest emails.</p>
<p><img class="alignnone size-full wp-image-6806283" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-User-Settings.png" alt="" width="980" height="898" /></p>
<p>A popup will appear to get the guest user email with or without privacy policy as per your settings. It appears as soon as the guest user add any product to the cart and visit the cart page. This helps you to <strong>pre-capture guest email</strong>.</p>
<p><img class="alignnone size-full wp-image-7403466" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Pre-Capture-Guest-Recovery-Email.jpg" alt="" width="980" height="861" /></p>
<p>You can generate coupons for abandoned cart recovery and specify when they should delete.</p>
<p><img class="alignnone size-full wp-image-6806281" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-Coupon-Settings.png" alt="" width="980" height="636" /></p>
<p>Customize when to run the cron job to send scheduled emails. You can specify the time in minutes, hours, and days.</p>
<p><img class="alignnone size-full wp-image-6806279" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-CronJob-Settings.png" alt="" width="728" height="386" /></p>
<h3>Frequently Asked Questions:</h3>
<p><strong>Can I recover other order status besides pending orders?</strong></p>
<p>Yes, you can choose the order status that you want to recover and configure automatic follow-up emails to recover those orders.</p>
<p> </p>
<p> </p>
<p> </p>

Abandoned Cart Recovery

<p>Recover abandoned carts and pending orders to improve your store’s revenue.</p>

<ul class="wccom-tick-list-primary">
<li>Allow customers to be notified when they can purchase an item that is currently out of stock</li>
<li>Easily identify ‘most wanted’ products to prioritise re-stocking</li>
<li>Allow customers to easily review and edit their waiting lists</li>
<li>Maintain a record of users that have been emailed an in-stock notification</li>
<li>Easily manage your waitlists from the WordPress admin</li>
<li>Add the waitlist elements for any product anywhere you choose using our shortcode</li>
<li>Plug-and-play functionality – just install, activate and go!</li>
</ul>
<hr class="wccom-product-heading__hr" />
<h2>Keep customers happy with back-in-stock notifications</h2>
<p>Automatically notify customers when a product becomes available for purchase. The Waitlist for WooCommerce extension lets you track demand for out-of-stock items, making sure your customers feel informed, and therefore more likely to buy. Using a simple plugin, you can build up a waiting list of people wanting the unavailable item, then notify these customers automatically when products come back in stock.</p>
<h2>Set up in seconds</h2>
<p>It’s really easy to install and will instantly start turning missed opportunities into future sales. Customers register for an email alert to let them know when a product is back in stock, increasing the likelihood they’ll wait and shop with you instead of going to a competitor. It makes people feel valued by your business, and allows you to replenish stock intelligently based on demand.</p>
<h2>How it works</h2>
<p>It takes seconds for customers to join a waiting list via a button on the product listing of your WooCommerce store.</p>
<figure id="attachment_18734005296225" aria-describedby="caption-attachment-18734005296225" style="width: 796px" class="wp-caption aligncenter"><img class="wp-image-18734005296225 size-medium" src="https://woocommerce.com/wp-content/uploads/2012/10/Screenshot_20250514_162030.png?w=796" alt="An example of a single product showing the "Join Waitlist" option" width="796" height="738" /><figcaption id="caption-attachment-18734005296225" class="wp-caption-text">An out-of-stock product showing the option to join it’s waitlist</figcaption></figure>
<p> </p>
<p>As soon as you update your stock numbers on the site, everyone on the list automatically gets an email with a link to the product, making it super-simple for them to buy.</p>
<p>Waitlist for WooCommerce fully supports simple products, product variations and the children of grouped products.</p>
<h2>See who’s waiting for what</h2>
<p>With Waitlist for WooCommerce, shop managers can sort products by number of customers on their waiting list. This allows them to quickly prioritize which products to re-stock.</p>
<figure id="attachment_18734005296236" aria-describedby="caption-attachment-18734005296236" style="width: 896px" class="wp-caption aligncenter"><img class="wp-image-18734005296236 size-medium" src="https://woocommerce.com/wp-content/uploads/2012/10/Screenshot_20250514_162513.png?w=896" alt="The product listing screen showing the additional column for displaying waitlist counts" width="896" height="369" /><figcaption id="caption-attachment-18734005296236" class="wp-caption-text">An example of the added Waitlist column</figcaption></figure>
<p> </p>
<p>Shop managers can also view, manage and contact those on the waiting list for each product directly from the Edit Product screen through a custom product tab.</p>
<p><img class="wp-image-18734005296242 size-medium aligncenter" src="https://woocommerce.com/wp-content/uploads/2012/10/Screenshot_20250514_162551.png?w=896" alt="" width="896" height="313" /></p>
<p>Here, it is easy to add/remove users from the waiting list, see archived lists, export a CSV of users on a waiting list/archive and adjust the waiting list options for this product.</p>
<h2>Allow users to manage their own waiting lists</h2>
<p>Users can view any products they have joined the waiting list for on the “Your Waitlists” tab on their “My Account” page.  This allows users to conveniently manage all their waiting lists in one place</p>
<figure id="attachment_18734005296248" aria-describedby="caption-attachment-18734005296248" style="width: 812px" class="wp-caption aligncenter"><img class="wp-image-18734005296248 size-medium" src="https://woocommerce.com/wp-content/uploads/2012/10/Screenshot_20250514_162633.png?w=812" alt="waitlist tab shown on the WooCommerce my account page" width="812" height="606" /><figcaption id="caption-attachment-18734005296248" class="wp-caption-text">The default “Your Waitlists” tab shown on the “my account” page</figcaption></figure>
<p> </p>
<h2>Get it working your way</h2>
<p>Waitlist for WooCommerce comes with plenty of options for you to get the most from the plugin, including the following:</p>
<ul class="wccom-tick-list-secondary">
<li>options to display opt-in elements when users sign up to a waitlist</li>
<li>options to also display waitlist buttons on archive pages (e.g. the shop page/product category pages)</li>
<li>options to add google analytic tracking codes to Waitlist for WooCommerce emails</li>
<li>options to email a site administrator when a customer joins a waitlist</li>
<li>options to set a minimum stock before Waitlist for WooCommerce in-stock notifications are sent out</li>
<li>and more…</li>
</ul>
<h2>Extend and customize</h2>
<p>The default setup is ‘plug and play’, but Waitlist for WooCommerce adds a large number of WordPress action and filter hooks allowing you to customize it to suit your exact needs (See <a href="https://woocommerce.com/document/woocommerce-waitlist/#section-12">documentation</a> for more information). Customizations include:</p>
<ul class="wccom-tick-list-secondary">
<li>Choosing the wording for notification emails</li>
<li>Tweaking the design of ‘join waiting list’ buttons</li>
<li>Hooking in extra functionality when users are added to/removed from a waiting list</li>
<li>Altering the design of the “Your Waitlists” page added to the “My Account” section</li>
</ul>
<div class="woo-sc-box info" style="clear: left">
<p><em>Waitlist for WooCommerce</em> is now compatible with the following extensions:</p>
<ul>
<li>WooCommerce Subscriptions</li>
<li>WPML (The WordPress Multilingual Plugin)</li>
<li>The Events Calendar (from ModernTribe)</li>
<li>Product Bundles for WooCommerce (please see the FAQs on the documentation page for more information)</li>
</ul>
</div>

Waitlist

<p>With Waitlist for WooCommerce customers can register for email notifications when out-of-stock products become available.</p>

Abandoned Cart Recovery vs Waitlist