<h2>WooCommerce Store Credit & Loyalty System – Turn First-Time Buyers Into Repeat Customers</h2>
<p>Account Funds lets you create a complete store credit, cashback, and customer rewards system for WooCommerce. Award cashback on purchases, reward milestone actions like signups and reviews, issue refunds as store credit, sell prepaid store credit products, and let customers top up their balance. Everything you need to keep revenue in your ecosystem and customers coming back.</p>
<figure id="attachment_18734006174337" aria-describedby="caption-attachment-18734006174337" style="width: 896px" class="wp-caption alignnone"><img class="wp-image-18734006174337 size-medium" title="Account Funds checkout with store credit" src="https://woocommerce.com/wp-content/uploads/2012/08/Add-new-cashback-reward-‹-wc98-—-WordPress-2026-01-03-at-4.04.41-PM.png?w=896" alt="Adding cashback rewards with Account Funds for WooCommerce" width="896" height="280" /><figcaption id="caption-attachment-18734006174337" class="wp-caption-text">Adding cashback rewards with Account Funds for WooCommerce</figcaption></figure>
<h2></h2>
<h2 style="color: #f5247d">What You Can Do With Account Funds</h2>
<ul>
<li><strong>Cashback rewards on purchases</strong>: Award store credit when customers pay for orders or purchase specific products. You can set percentage-based or fixed amounts, and the eligibility system lets you control minimum order values, restrict to specific product categories, or exclude sale items and coupon orders.</li>
<li><strong>Milestone rewards for customer actions</strong>: Give store credit when customers register an account or leave product reviews. Great for building loyalty from day one.</li>
<li><strong>Partial payments with store credit</strong>: Customers can apply their available balance and pay the difference with credit card, PayPal, or any other WooCommerce payment gateway. No all-or-nothing restrictions that frustrate shoppers who don’t have enough balance to cover the full order.</li>
<li><strong>Refund to store credit</strong>: Issue refunds instantly to customer balances instead of waiting 3-10 business days for payment processor refunds. Keeps revenue in your store while giving customers immediate resolution.</li>
<li><strong>Store credit products</strong>: Sell prepaid store credit at full price or discounted, which works well for WooCommerce gift cards, B2B prepayment accounts, or promotional bundles (for example, customers pay $80 for $100 credit).</li>
<li><strong>My Account top-up</strong>: Customers can add funds directly from their account page. You control the minimum and maximum top-up amounts.</li>
<li><strong>Admin balance management</strong>: View all customer store credit balances at a glance from the WordPress Users screen, make manual adjustments, and track complete transaction history for accounting and customer service.</li>
<li><strong>WooCommerce Subscriptions compatibility</strong>: Works with <a href="https://woocommerce.com/products/woocommerce-subscriptions/">WooCommerce Subscriptions</a> and <a href="https://woocommerce.com/products/constellation/">Constellation</a> for prepaid subscription payments and recurring credit awards as part of a membership.</li>
</ul>
<h2 style="color: #f5247d">Why Store Credit Beats Points Programs</h2>
<p>Points-based WooCommerce loyalty programs add complexity. Customers need to understand conversion rates, remember point values, and do math at checkout. Store credit is simpler: $10 credit means $10 off. No confusion, no friction.</p>
<p><strong>Account Funds advantages over WooCommerce points and rewards plugins:</strong></p>
<ul>
<li><strong>Real currency, not abstract points</strong>: Customers see “$15.00 balance” not “1,500 points.” No conversion confusion at checkout.</li>
<li><strong>Flexible award triggers</strong>: Cashback on orders, product purchases, account registration, and reviews. You configure exactly when and how credit is earned.</li>
<li><strong>Works like a payment gateway</strong>: Store credit appears at checkout alongside credit cards and PayPal. Customers understand it immediately because it behaves like any other payment method.</li>
<li><strong>Refund workflow built-in</strong>: Turn refunds into future purchases with one click. Most points plugins don’t handle this use case at all.</li>
<li><strong>B2B prepayment ready</strong>: Wholesale customers can prepay with store credit products. No points-to-dollars conversion needed for invoicing or accounting.</li>
</ul>
<h2>Common Use Cases</h2>
<h3>Customer Loyalty & Retention</h3>
<p>Award cashback on all orders to encourage repeat purchases. Customers who have a store credit balance are significantly more likely to return than those who don’t, since they’ve already got money in your store.</p>
<h3>Registration Incentives</h3>
<p>Give store credit when customers create an account. This converts guest checkouts into registered customers you can market to, and the credit balance gives them a reason to come back.</p>
<h3>Review Rewards</h3>
<p>Award store credit for each product review. You’re building social proof while giving customers a reason to engage after purchase. Set it to $2, $5, or whatever makes sense for your margins.</p>
<h3>Refund Retention</h3>
<p>Offer refunds as store credit instead of processing payment gateway refunds. You keep the revenue in your ecosystem while resolving customer issues faster than traditional refund processing.</p>
<h3>Gift Cards & Prepaid Credit</h3>
<p>Sell store credit products as WooCommerce gift cards. Customers can purchase credit for themselves or as gifts for others, and the balance applies automatically at checkout without coupon codes.</p>
<h3>B2B & Wholesale Accounts</h3>
<p>Let business customers prepay for orders. They add $500 to their account, you fulfill orders against that balance. This simplifies invoicing for repeat B2B customers and reduces payment friction on every order.</p>
<h3>Membership Benefits</h3>
<p>Grant monthly store credit to members using WooCommerce Subscriptions or Constellation. A $25/month membership that includes $10 store credit encourages members to make additional purchases beyond just claiming their membership benefit.</p>
<h2 style="color: #f5247d">How It Works</h2>
<p><strong>For customers:</strong> Store credit appears as a payment method at checkout. They can use their full balance or combine it with another payment method for partial payment. Their balance is visible in My Account and throughout the shopping experience.</p>
<p><strong>For store owners:</strong> Create cashback and milestone rewards from dedicated admin screens under Account Funds. Set eligibility rules, award caps, and active/inactive status. View all customer balances from the WordPress Users screen, and process refunds to store credit with one click from any order.</p>
<h2>Track Everything With Built-In Reports</h2>
<p>See deposits, redemptions, and balances over time. Filter by date range, view per-customer transaction history, and understand how store credit flows through your business. Reports show total deposits, usage rates, and outstanding liabilities for accounting purposes.</p>
<h2>Requirements</h2>
<ul>
<li>WooCommerce 8.2 or higher</li>
<li>PHP 7.4 or higher</li>
</ul>
<h2 style="color: #f5247d">Frequently Asked Questions</h2>
<h3>Can store credit expire?</h3>
<p>Yes. When configuring rewards, you can set expiration periods. Credit expires based on when it was earned, not when the reward was created.</p>
<h3>Does this work with WooCommerce Subscriptions?</h3>
<p>Yes. Customers can use store credit to pay for subscription renewals, and you can award store credit as part of an ongoing subscription or membership benefit.</p>
<h3>Can I rename “Store credit” to something else?</h3>
<p>Yes. In Account Funds settings, you can customize the customer-facing label to “Account funds,” “Store points,” “Wallet balance,” or whatever term fits your brand.</p>
<h3>Does partial payment work with all payment gateways?</h3>
<p>Yes. When partial payment is enabled, customers can apply their store credit balance and pay the remaining amount with any active WooCommerce payment gateway: Stripe, PayPal, Square, or any other.</p>
<h3>Can I exclude certain products from store credit payment?</h3>
<p>Store credit works as a payment method for all products. For cashback rewards specifically, you can configure eligibility rules to include or exclude specific products, categories, and product types.</p>
<h3>Is there a REST API?</h3>
<p>Yes. Account Funds extends the WooCommerce REST API to include customer balances and transaction data, which is useful for mobile apps, external integrations, or custom reporting dashboards.</p>
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Account Funds

<p>Award cashback, reward signups and reviews, issue refunds as store credit, and sell prepaid credit products. Complete WooCommerce loyalty system.</p>

<div class="woo-sc-box alert">
<p class="wp-block-paragraph"><b>Product import functionality now available!</b></p>
</div>
<p>Integrate your WooCommerce store with Oracle NetSuite ERP to eliminate manual data entry and streamline your workflow.<br />Enjoy real-time, bi-directional synchronization of <b data-path-to-node="6" data-index-in-node="170">Orders, Inventory, Prices, Customers, and Refunds</b>. Features include seamless <b data-path-to-node="6" data-index-in-node="247">Product Imports</b> from NetSuite to Woo, <b data-path-to-node="6" data-index-in-node="285">B2B Company account syncing</b>, automatic <b data-path-to-node="6" data-index-in-node="324">Fulfillment tracking</b>, and advanced <b data-path-to-node="6" data-index-in-node="359">Conditional Field Mapping</b> without any code. Fully optimized for WooCommerce HPOS and secured via Token-Based Authentication.</p>
<h3 data-path-to-node="11">Key Benefits</h3>
<ul data-path-to-node="12">
<li>
<p class="wp-block-paragraph" data-path-to-node="12,0,0"><b data-path-to-node="12,0,0" data-index-in-node="0">Eliminate Manual Entry:</b> Automate the flow of data between WooCommerce and NetSuite, saving hours of manual admin work and preventing costly human errors.</p>
</li>
<li>
<p data-path-to-node="12,1,0"><b data-path-to-node="12,1,0" data-index-in-node="0">Scale with Confidence:</b> Enterprise-grade architecture capable of handling high-volume order flows. Fully compatible with <b data-path-to-node="12,1,0" data-index-in-node="120">WooCommerce HPOS</b> (High-Performance Order Storage).</p>
</li>
<li>
<p data-path-to-node="12,2,0"><b data-path-to-node="12,2,0" data-index-in-node="0">Effortless Field Mappings:</b> Map standard and custom fields easily using our advanced Conditional Mapping engine.</p>
</li>
<li>
<p data-path-to-node="12,3,0"><b data-path-to-node="12,3,0" data-index-in-node="0">B2B & B2C Ready:</b> Seamlessly sync shoppers as individual retail customers or as B2B Company entities.</p>
</li>
</ul>
<h3 data-path-to-node="14"><em>Core Features</em></h3>
<h4 data-path-to-node="15">Comprehensive Order & Refund Sync</h4>
<ul data-path-to-node="16">
<li>
<p data-path-to-node="16,0,0"><b data-path-to-node="16,0,0" data-index-in-node="0">Flexible Order Sync:</b> Automatically send WooCommerce orders to NetSuite as <i data-path-to-node="16,0,0" data-index-in-node="74">Sales Orders, Cash Sales, Invoices, or Customer Deposits</i>.</p>
</li>
<li>
<p data-path-to-node="16,1,0"><b data-path-to-node="16,1,0" data-index-in-node="0">Tax, Coupon & Discount Mapping:</b> Accurate synchronization of complex order totals, including shipping lines, specific locations, and tax codes.</p>
</li>
<li>
<p data-path-to-node="16,2,0"><b data-path-to-node="16,2,0" data-index-in-node="0">Two-Way Refund Sync:</b> Refund a customer in WooCommerce to automatically create a <i data-path-to-node="16,2,0" data-index-in-node="80">Return Authorization</i> in NetSuite, or sync refunds from NetSuite directly back to WooCommerce.</p>
</li>
</ul>
<h4 data-path-to-node="17">Smart Inventory & Price Management</h4>
<ul data-path-to-node="18">
<li>
<p data-path-to-node="18,0,0"><b data-path-to-node="18,0,0" data-index-in-node="0">Multi-Location Inventory:</b> Fetch and merge inventory counts from “All Locations”, a “Default Location”, or “Selected Locations” in NetSuite.</p>
</li>
<li>
<p data-path-to-node="18,1,0"><b data-path-to-node="18,1,0" data-index-in-node="0">Real-Time & Scheduled Sync:</b> Run background cron jobs (Hourly, Twice Daily, Daily) or trigger one-click manual syncs.</p>
</li>
<li>
<p data-path-to-node="18,2,0"><b data-path-to-node="18,2,0" data-index-in-node="0">Price Level Sync:</b> Automatically pull product prices from designated NetSuite Price Levels to keep WooCommerce pricing highly accurate.</p>
</li>
<li>
<p data-path-to-node="18,3,0"><b data-path-to-node="18,3,0" data-index-in-node="0">Flexible SKU Matching:</b> Match products using Item ID, UPC Code, Display Name, Vendor Code, or custom NetSuite field IDs.</p>
</li>
</ul>
<h4 data-path-to-node="19">Customer Sync & Imports (B2B Supported)</h4>
<ul data-path-to-node="20">
<li>
<p data-path-to-node="20,0,0"><b data-path-to-node="20,0,0" data-index-in-node="0">Two-Way Customer Sync:</b> Sync WooCommerce registrations and guest checkouts directly to NetSuite.</p>
</li>
<li>
<p data-path-to-node="20,1,0"><b data-path-to-node="20,1,0" data-index-in-node="0">B2B Company Sync:</b> Send shoppers to NetSuite as “Company” entities if they provide a company name at checkout—perfect for wholesale and B2B merchants.</p>
</li>
<li>
<p data-path-to-node="20,2,0"><b data-path-to-node="20,2,0" data-index-in-node="0">Customer Imports:</b> Easily import your existing NetSuite customer base into WooCommerce as WordPress users, mapping their billing/shipping addresses and generating passwords automatically.</p>
</li>
</ul>
<h4 data-path-to-node="21">Product Import (NetSuite → WooCommerce)</h4>
<ul data-path-to-node="22">
<li>
<p data-path-to-node="22,0,0"><b data-path-to-node="22,0,0" data-index-in-node="0">Zero Manual Setup:</b> Automatically pull products from NetSuite into WooCommerce over REST Web Services.</p>
</li>
<li>
<p data-path-to-node="22,1,0"><b data-path-to-node="22,1,0" data-index-in-node="0">Rich Data Sync:</b> Import Item Titles, Descriptions, Dimensions, Weights, Prices, and standard/custom fields.</p>
</li>
<li>
<p data-path-to-node="22,2,0"><b data-path-to-node="22,2,0" data-index-in-node="0">Image & Gallery Support:</b> Automatically download and attach NetSuite product images to WooCommerce listings. (Intelligently skips re-downloading unless the source image changes).</p>
</li>
</ul>
<h4 data-path-to-node="23">Fulfillment & Shipment Tracking</h4>
<ul data-path-to-node="24">
<li>
<p data-path-to-node="24,0,0"><b data-path-to-node="24,0,0" data-index-in-node="0">Automated Order Completion:</b> Pull fulfillment data from NetSuite and automatically mark WooCommerce orders as “Completed”.</p>
</li>
<li>
<p data-path-to-node="24,1,0"><b data-path-to-node="24,1,0" data-index-in-node="0">Tracking Emails:</b> Automatically send customers an email containing their Tracking Number, Shipping Carrier, and Pickup Date pulled directly from NetSuite.</p>
</li>
</ul>
<h4 data-path-to-node="25">Advanced Conditional Field Mapping (No Code Required)</h4>
<p data-path-to-node="26">Don’t let complex business logic slow you down. Our visual mapping engine allows you to push extra values to NetSuite effortlessly:</p>
<ul data-path-to-node="27">
<li>
<p data-path-to-node="27,0,0"><b data-path-to-node="27,0,0" data-index-in-node="0">Condition-Based Mapping:</b> Map data based on WooCommerce conditions (IS / IS NOT / CONTAINS).</p>
</li>
<li>
<p data-path-to-node="27,1,0"><b data-path-to-node="27,1,0" data-index-in-node="0">Payment & Shipping Mapping:</b> Assign specific NetSuite fields based on the chosen WooCommerce shipping method or payment gateway.</p>
</li>
<li>
<p data-path-to-node="27,2,0"><b data-path-to-node="27,2,0" data-index-in-node="0">Custom Field Support:</b> Map custom WooCommerce checkout fields directly to custom NetSuite internal IDs.</p>
</li>
</ul>
<h3 data-path-to-node="29">Enterprise-Grade Security & Reliability</h3>
<ul data-path-to-node="30">
<li>
<p data-path-to-node="30,0,0"><b data-path-to-node="30,0,0" data-index-in-node="0">Token-Based Authentication (TBA):</b> Uncompromised security using NetSuite’s latest TBA standards. Consumer secrets and tokens are heavily encrypted in your database.</p>
</li>
<li>
<p data-path-to-node="30,1,0"><b data-path-to-node="30,1,0" data-index-in-node="0">Detailed API Logs:</b> Total transparency. Review timestamps, requests, and exact NetSuite API responses directly in your WordPress admin dashboard.</p>
</li>
<li>
<p data-path-to-node="30,2,0"><b data-path-to-node="30,2,0" data-index-in-node="0">Settings Import/Export:</b> Easily migrate your integration configurations from a staging environment to your live production site.</p>
</li>
</ul>
<p data-path-to-node="33"><strong><em>Our dedicated global support team is ready to assist you. From initial onboarding and configuration to troubleshooting custom environments, we are committed to making your NetSuite and WooCommerce systems communicate flawlessly.</em></strong></p>

NetSuite Integration

<p>The enterprise-grade NetSuite ERP connector for automated WooCommerce operations with secure and real-time sync of order, inventory, products and customer data.</p>

Account Funds vs NetSuite Integration