<h2><strong>Give Shoppers An Easy Way To Cancel Orders</strong></h2>
<p>Give users the ability to cancel orders and avoid costly and time-consuming product returns.</p>
<p><strong>Advanced Cancel Order for WooCommerce</strong> allows users to offer the following features,</p>
<h3><strong>Order cancellation eligibility for users</strong></h3>
<p>Users submit cancellation requests or directly cancel their orders from their account pages (when configured for this option).</p>
<h3>Guest User Support</h3>
<p>Option for the guest users to cancel their order on the Order Thank You page.</p>
<h3>Display Cancel Order button in Orders page</h3>
<p>Users can cancel their order in Orders section on the My Account page.</p>
<h3><strong>Option to charge cancellation fees</strong></h3>
<p>Charge users a cancellation fee if they cancel orders (not available for cash on delivery).</p>
<h3>Customizable Cancellation Period</h3>
<p>Option for the site admin to set the time period(in days) within which the users can cancel their orders.</p>
<h3>Revoke Accidentally Cancelled Orders</h3>
<p>Users can revoke accidentally cancelled orders directly from their account page. This works only in Manual Approval mode.</p>
<h3><strong>Automatic refund support</strong></h3>
<p>Refund users directly from your site when they cancel their orders (for payment gateways with this option).</p>
<h3>Upload Files in Cancel Order Form</h3>
<p>Allow users to upload images & videos in cancel order form. Uploaded files will be displayed on the admin cancel order post table.</p>
<h2><strong>Benefits</strong></h2>
<h3><strong>Increase shopper trust and loyalty</strong></h3>
<p>Offering a convenient way to cancel orders increases your user’s trust and brand loyalty.</p>
<h3><strong>Avoid unwanted returns and refunds</strong></h3>
<p>If customers change their minds after ordering a product, they may return it after receiving it. If they can cancel instead, you and the customer can avoid the hassle of managing product returns and manual refunds.</p>
<h2>How does <strong>Advanced Cancel Order for WooCommerce</strong> Work?</h2>
<h3><strong>Manual Cancellation</strong></h3>
<h4>1) A user cancels an order</h4>
<p>The user submits a cancellation request from their account page.</p>
<figure style="width: 1080px" class="wp-caption alignnone"><img src="https://woocommerce.com/wp-content/uploads/2021/03/manual-cancellation-request-without-fee.png" alt="" width="1080" height="608" /><figcaption class="wp-caption-text"><strong>Order Cancellation Form for User</strong></figcaption></figure>
<p><strong>2) The admin receives an order cancellation request</strong></p>
<p>Admins are notified of cancellation requests by email. Admins approve or decline requests.</p>
<figure style="width: 1080px" class="wp-caption alignnone"><img src="https://woocommerce.com/wp-content/uploads/2021/03/manual-cancellation-before-payment-backend.png" alt="" width="1080" height="608" /><figcaption class="wp-caption-text"><strong>Admin Reviews the Order Cancellation Request</strong></figcaption></figure>
<p><strong>3) Manual order cancellation request approved<br />
</strong></p>
<ul>
<li>Paid orders are refunded for payment gateways where instant refunds are possible. For other payment gateways, the amount has to be refunded beyond the site.</li>
<li>Users can also be optionally charged a cancellation fee (not available for cash on delivery) for paid orders. The cancellation fee can only be added to paid orders. <img src="https://woocommerce.com/wp-content/uploads/2021/03/manual-cancellation-request-with-fee.png" /></li>
</ul>
<p><strong>Order Cancellation Form with Fee – Manual Approval</strong></p>
<h3>Automatic Approval Order Cancellation</h3>
<h4>1) A user cancels an order</h4>
<p>The user submits a cancellation request from their account page.</p>
<figure style="width: 1080px" class="wp-caption alignnone"><img src="https://woocommerce.com/wp-content/uploads/2021/03/automatic-cancellation-request-with-fee.png" alt="" width="1080" height="608" /><figcaption class="wp-caption-text"><strong>Order Cancellation Form – Automatic Approval</strong></figcaption></figure>
<h4>2) Automatic order cancellation</h4>
<p>Once the request is submitted, it is automatically approved. The amount paid to the site is automatically refunded to the user (for payment gateways with this option).</p>
<figure style="width: 1080px" class="wp-caption alignnone"><img src="https://woocommerce.com/wp-content/uploads/2021/03/automatic-cancellation-request-backend.png" alt="" width="1080" height="608" /><figcaption class="wp-caption-text"><strong>Order Automatically Cancelled</strong></figcaption></figure>
<h4><strong>3) Automatic order cancellation with a fee added</strong></h4>
<p>Automatically charges users a cancellation fee for paid orders (not available for cash on delivery). The cancellation fee can only be added to paid orders.</p>
<h2>Extensive Features List</h2>
<ol>
<li>Allow users to <strong>cancel orders</strong> or submit <strong>cancellation requests</strong>.</li>
<li><strong>Automatic Approval Mode</strong> for order cancellation requests.</li>
<li><strong>Manual Approval Mode</strong> for order cancellation requests.</li>
<li>Allow users to <strong>revoke cancellation requests</strong> when Manual Approval Mode is enabled.</li>
<li><strong>Guest user support</strong> for order cancellation requests.</li>
<li>Display the <strong>Cancel Order button</strong> on the <strong>Orders page in My Account</strong>, allowing users to quickly submit cancellation requests for eligible orders.</li>
<li>Set a <strong>time limit (days and hours)</strong> for users to cancel orders.</li>
<li>Display <strong>customizable cancellation reason messages</strong>.</li>
<li>Customizable <strong>Cancel Order form</strong>.</li>
<li>Allow users to upload <strong>images</strong> in the Cancel Order form.</li>
<li>Allow users to upload <strong>videos</strong> in the Cancel Order form.</li>
<li>Dedicated <strong>Cancel Requests post table</strong> for site admins.</li>
<li>Track and manage <strong>cancellation requests</strong> from the admin backend.</li>
<li><strong>Refund management</strong> for cancelled orders, allowing refunds for orders paid through supported live payment gateways.</li>
<li>Configure <strong>eligible order statuses</strong> for cancellation requests.</li>
<li>Configure <strong>eligible order statuses</strong> for refunds.</li>
<li>Support <strong>cancellation fees</strong> for cancelled orders.</li>
<li>Customize <strong>cancellation fee calculations</strong> using developer hooks and filters.</li>
<li><strong>Email notifications</strong> for cancellation request activities.</li>
<li>Customizable <strong>emails</strong> for cancellation notifications.</li>
<li>Advanced admin tracking for <strong>pending, approved, rejected, and refunded cancellation requests</strong>.</li>
<li><strong>Mobile-friendly</strong> cancellation request form.</li>
<li><strong>Localization and Messages settings</strong> available to customize frontend text.</li>
<li>Compatible with <strong>PO translation files</strong> for translating and customizing plugin text.</li>
<li><strong>WooCommerce High-Performance Order Storage (HPOS) compatibility</strong>.</li>
</ol>
<h3>Requirements</h3>
<p>Minimum PHP version: 5.6</p>
<p> </p>

Advanced Cancel Order

<p>Advanced Cancel Order for WooCommerce allows your users to submit cancellation requests/cancel their orders directly from their account.</p>

<p><a href="https://woocommerce.com/wp-content/uploads/2013/11/Header-Admin-Custom-Order-Fields-updated.png"><img class="size-medium wp-image-7221160 aligncenter" src="https://woocommerce.com/wp-content/uploads/2013/11/Header-Admin-Custom-Order-Fields-updated.png?w=620" alt="Store custom information for order in your WooCommerce admin" width="620" height="215" /></a></p>
<h2>Use Admin Custom Order Fields to Streamline Order Processing and Details</h2>
<p>Do you find yourself putting a lot of information in your “Order Notes” or using outside software, such as Excel, to keep track of order details? Say goodbye to all of the hassle of keeping track of order information in a million different places! The <strong>Admin Custom Order Fields extension</strong> will allow your team to use WooCommerce as a complete Customer Relationship Management system so order information is centralized where the orders actually happen — right within your WooCommerce dashboard.</p>
<p>All order details, notes, fields, and information addition can be streamlined right within the order itself, allowing you to <strong>standardize order details</strong>, keep all order information <strong>in WooCommerce</strong> and not scattered across multiple systems, and <strong>sort or filter orders</strong> based on your custom order information. Keep all of your order details where they belong: tied to the original order!</p>
<figure id="attachment_155915" aria-describedby="caption-attachment-155915" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2013/11/woocommerce-admin-custom-order-fields-create-field.png"><img class="size-medium wp-image-155915" src="https://woocommerce.com/wp-content/uploads/2013/11/woocommerce-admin-custom-order-fields-create-field.png?w=550" alt="WooCommerce Admin Custom Order Fields add a field" width="550" height="152" /></a><figcaption id="caption-attachment-155915" class="wp-caption-text">Creating an Admin Order Field</figcaption></figure>
<p>Let’s say that you’re using WooCommerce to book helicopter tours, and you need a way to assign times, pilots, or other details to an order. <strong>Admin Custom Order Fields</strong> allows you to add these details from the Orders Dashboard, and even optionally display them to the customer on the “My Orders” page.</p>
<p>Using WooCommerce to sell other services? You can add dates for coaching sessions, assign multiple case managers to a consulting account, or manage any other order details you wish. Stop jotting down everything in the order notes and start to organize and compartmentalize with Admin Custom Order Fields!</p>
<h3>What Can Admin Custom Order Fields Do?</h3>
<ul>
<li>Create order details to add/edit from the admin Orders Dashboard</li>
<li>Centralize order details that can easily be edited by all team members</li>
<li>Sort or filter orders displayed based on your custom order fields</li>
<li>Optionally display order fields/details to customers</li>
<li>Eliminate the need for spreadsheets or other external systems to manage order notes/details</li>
<li>Streamline your CRM system by centralizing everything in WooCommerce</li>
</ul>
<h3>Make Your Order Management Efficient</h3>
<p>If you’ve been using order notes to add order details, or even worse, been using an outside system to track order details, you know that it’s a pain to keep all of this information updated, <em>especially</em> if it needs to be shared between team members (don’t worry, we know how it’s tough to use Google Docs for all of this!).</p>
<p>Adding all of these details as order fields will simplify record-keeping so that all details are managed right within WooCommerce and visible to all team members. By default, all admin order fields are <strong>hidden from customers</strong>. Even better, you can <strong>sort or filter orders based on these fields</strong>.</p>
<figure id="attachment_157569" aria-describedby="caption-attachment-157569" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2013/11/woocommerce-admin-custom-order-fields-example-types1.png"><img class="size-medium wp-image-157569" src="https://woocommerce.com/wp-content/uploads/2013/11/woocommerce-admin-custom-order-fields-example-types1.png?w=550" alt="WooCommerce Admin Custom Order fields Examples of Types, Values, and Attributes" width="550" height="175" /></a><figcaption id="caption-attachment-157569" class="wp-caption-text">Admin Custom Order Fields Examples</figcaption></figure>
<h3>Optionally Display Order Fields to Customers</h3>
<p>Need to assign customers to a trip or tour group after their order has been placed? Want to let them know who their tour guide or pilot will be? Doing so is easy with Admin Custom Order Fields. Set the order field attribute to “Show in My Orders/Email”, and customers will be able to view that field with the rest of their order details.</p>
<figure id="attachment_151993" aria-describedby="caption-attachment-151993" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2013/09/woocommerce-admin-custom-order-fields-view-order.png"><img class="size-medium wp-image-151993" src="https://woocommerce.com/wp-content/uploads/2013/09/woocommerce-admin-custom-order-fields-view-order.png?w=550" alt="WooCommerce Admin Custom Order Fields Customer Experience" width="550" height="484" /></a><figcaption id="caption-attachment-151993" class="wp-caption-text">Customer Experience: Viewing Order Fields set by the Admin</figcaption></figure>
<h3>How to Get Started</h3>
<ol>
<li>Buy this extension 🙂</li>
<li>Download and install into your WooCommerce store</li>
<li>Create some order fields under <strong>WooCommerce > Custom Order Fields</strong></li>
<li>Add or edit fields by viewing an order’s details</li>
<li>That’s it! Sit back and enjoy efficient built-in order management!</li>
</ol>
<p><em>Need any more reason to buy? When you purchase a SkyVerge-developed extension, you’re getting the highest quality extensions for your WooCommerce store. Gain peace of mind by knowing that when you purchase our products, your store’s performance is as important to us as it is to you.</em></p>

Admin Custom Order Fields

<p>Add administrative detail fields to your order admin pages to streamline order processing.</p>

Advanced Cancel Order vs Admin Custom Order Fields