<h2><strong>Give Shoppers An Easy Way To Cancel Orders</strong></h2>
<p>Give users the ability to cancel orders and avoid costly and time-consuming product returns.</p>
<p><strong>Advanced Cancel Order for WooCommerce</strong> allows users to offer the following features,</p>
<h3><strong>Order cancellation eligibility for users</strong></h3>
<p>Users submit cancellation requests or directly cancel their orders from their account pages (when configured for this option).</p>
<h3>Guest User Support</h3>
<p>Option for the guest users to cancel their order on the Order Thank You page.</p>
<h3>Display Cancel Order button in Orders page</h3>
<p>Users can cancel their order in Orders section on the My Account page.</p>
<h3><strong>Option to charge cancellation fees</strong></h3>
<p>Charge users a cancellation fee if they cancel orders (not available for cash on delivery).</p>
<h3>Customizable Cancellation Period</h3>
<p>Option for the site admin to set the time period(in days) within which the users can cancel their orders.</p>
<h3>Revoke Accidentally Cancelled Orders</h3>
<p>Users can revoke accidentally cancelled orders directly from their account page. This works only in Manual Approval mode.</p>
<h3><strong>Automatic refund support</strong></h3>
<p>Refund users directly from your site when they cancel their orders (for payment gateways with this option).</p>
<h3>Upload Files in Cancel Order Form</h3>
<p>Allow users to upload images & videos in cancel order form. Uploaded files will be displayed on the admin cancel order post table.</p>
<h2><strong>Benefits</strong></h2>
<h3><strong>Increase shopper trust and loyalty</strong></h3>
<p>Offering a convenient way to cancel orders increases your user’s trust and brand loyalty.</p>
<h3><strong>Avoid unwanted returns and refunds</strong></h3>
<p>If customers change their minds after ordering a product, they may return it after receiving it. If they can cancel instead, you and the customer can avoid the hassle of managing product returns and manual refunds.</p>
<h2>How does <strong>Advanced Cancel Order for WooCommerce</strong> Work?</h2>
<h3><strong>Manual Cancellation</strong></h3>
<h4>1) A user cancels an order</h4>
<p>The user submits a cancellation request from their account page.</p>
<figure style="width: 1080px" class="wp-caption alignnone"><img src="https://woocommerce.com/wp-content/uploads/2021/03/manual-cancellation-request-without-fee.png" alt="" width="1080" height="608" /><figcaption class="wp-caption-text"><strong>Order Cancellation Form for User</strong></figcaption></figure>
<p><strong>2) The admin receives an order cancellation request</strong></p>
<p>Admins are notified of cancellation requests by email. Admins approve or decline requests.</p>
<figure style="width: 1080px" class="wp-caption alignnone"><img src="https://woocommerce.com/wp-content/uploads/2021/03/manual-cancellation-before-payment-backend.png" alt="" width="1080" height="608" /><figcaption class="wp-caption-text"><strong>Admin Reviews the Order Cancellation Request</strong></figcaption></figure>
<p><strong>3) Manual order cancellation request approved<br />
</strong></p>
<ul>
<li>Paid orders are refunded for payment gateways where instant refunds are possible. For other payment gateways, the amount has to be refunded beyond the site.</li>
<li>Users can also be optionally charged a cancellation fee (not available for cash on delivery) for paid orders. The cancellation fee can only be added to paid orders. <img src="https://woocommerce.com/wp-content/uploads/2021/03/manual-cancellation-request-with-fee.png" /></li>
</ul>
<p><strong>Order Cancellation Form with Fee – Manual Approval</strong></p>
<h3>Automatic Approval Order Cancellation</h3>
<h4>1) A user cancels an order</h4>
<p>The user submits a cancellation request from their account page.</p>
<figure style="width: 1080px" class="wp-caption alignnone"><img src="https://woocommerce.com/wp-content/uploads/2021/03/automatic-cancellation-request-with-fee.png" alt="" width="1080" height="608" /><figcaption class="wp-caption-text"><strong>Order Cancellation Form – Automatic Approval</strong></figcaption></figure>
<h4>2) Automatic order cancellation</h4>
<p>Once the request is submitted, it is automatically approved. The amount paid to the site is automatically refunded to the user (for payment gateways with this option).</p>
<figure style="width: 1080px" class="wp-caption alignnone"><img src="https://woocommerce.com/wp-content/uploads/2021/03/automatic-cancellation-request-backend.png" alt="" width="1080" height="608" /><figcaption class="wp-caption-text"><strong>Order Automatically Cancelled</strong></figcaption></figure>
<h4><strong>3) Automatic order cancellation with a fee added</strong></h4>
<p>Automatically charges users a cancellation fee for paid orders (not available for cash on delivery). The cancellation fee can only be added to paid orders.</p>
<h3>Requirements</h3>
<p>Minimum PHP version: 5.6</p>
<p> </p>

Advanced Cancel Order

<p>Advanced Cancel Order for WooCommerce allows your users to submit cancellation requests/cancel their orders directly from their account.</p>

<p>The <strong>Clone Orders</strong> extension adds functionality for duplicating orders to streamline the process of adding similar orders quickly.</p>
<h3>Use Cases</h3>
<p>Having the power to duplicate orders lets you to build efficient processes and handle customer requests more quickly. This includes scenarios such as:</p>
<ul>
<li><strong>Handling exchanges for customers:</strong> Refund the returned items on the original order, clone to a new empty order, and add the exchanged item. You can then follow your usual order fulfillment process with the new order and your reporting will still be accurate.</li>
<li><strong>Manually inserting the same (or a similar) order for multiple customers:</strong> Create it once, then clone as many times as needed, just updating the customer details as required.</li>
<li><strong>Receiving repeat purchase orders from existing customers: </strong>Duplicate their last order and update as required to speed up an otherwise slow and tedious process.</li>
</ul>
<figure id="attachment_6508405" aria-describedby="caption-attachment-6508405" style="width: 845px" class="wp-caption alignnone"><img class="wp-image-6508405 size-full" src="https://woocommerce.com/wp-content/uploads/2020/09/clone-button-screenshot-closeup.png" alt="Clone button in order interface" width="845" height="153" /><figcaption id="caption-attachment-6508405" class="wp-caption-text">Click the clone order button to create a copy.</figcaption></figure>
<figure id="attachment_6503563" aria-describedby="caption-attachment-6503563" style="width: 914px" class="wp-caption alignnone"><img class="wp-image-6503563 size-full" src="https://woocommerce.com/wp-content/uploads/2020/09/clone-modal-screenshot-closeup.png" alt="Clone modal with option to include line items" width="914" height="623" /><figcaption id="caption-attachment-6503563" class="wp-caption-text">Optionally select whether to include line items in the clone, or keep it empty.</figcaption></figure>
<figure id="attachment_6496734" aria-describedby="caption-attachment-6496734" style="width: 929px" class="wp-caption alignnone"><img class="wp-image-6496734 size-full" src="https://woocommerce.com/wp-content/uploads/2020/09/clone-buttons.png" alt="Order listing screen with clone action buttons" width="929" height="459" /><figcaption id="caption-attachment-6496734" class="wp-caption-text">Initiate a clone straight from the order listing screen.</figcaption></figure>
<hr />
<p>With the Clone Orders extension, accelerate your existing processes: handle exchanges efficiently and manually input repeat orders quickly. Streamlined processes save precious time — and help to deliver a positive customer experience.</p>

Clone Orders

<p>Make copies of existing orders to quickly insert similar orders</p>

Advanced Cancel Order vs Clone Orders