<h2><strong>Give Shoppers An Easy Way To Cancel Orders</strong></h2>
<p>Give users the ability to cancel orders and avoid costly and time-consuming product returns.</p>
<p><strong>Advanced Cancel Order for WooCommerce</strong> allows users to offer the following features,</p>
<h3><strong>Order cancellation eligibility for users</strong></h3>
<p>Users submit cancellation requests or directly cancel their orders from their account pages (when configured for this option).</p>
<h3>Guest User Support</h3>
<p>Option for the guest users to cancel their order on the Order Thank You page.</p>
<h3>Display Cancel Order button in Orders page</h3>
<p>Users can cancel their order in Orders section on the My Account page.</p>
<h3><strong>Option to charge cancellation fees</strong></h3>
<p>Charge users a cancellation fee if they cancel orders (not available for cash on delivery).</p>
<h3>Customizable Cancellation Period</h3>
<p>Option for the site admin to set the time period(in days) within which the users can cancel their orders.</p>
<h3>Revoke Accidentally Cancelled Orders</h3>
<p>Users can revoke accidentally cancelled orders directly from their account page. This works only in Manual Approval mode.</p>
<h3><strong>Automatic refund support</strong></h3>
<p>Refund users directly from your site when they cancel their orders (for payment gateways with this option).</p>
<h3>Upload Files in Cancel Order Form</h3>
<p>Allow users to upload images & videos in cancel order form. Uploaded files will be displayed on the admin cancel order post table.</p>
<h2><strong>Benefits</strong></h2>
<h3><strong>Increase shopper trust and loyalty</strong></h3>
<p>Offering a convenient way to cancel orders increases your user’s trust and brand loyalty.</p>
<h3><strong>Avoid unwanted returns and refunds</strong></h3>
<p>If customers change their minds after ordering a product, they may return it after receiving it. If they can cancel instead, you and the customer can avoid the hassle of managing product returns and manual refunds.</p>
<h2>How does <strong>Advanced Cancel Order for WooCommerce</strong> Work?</h2>
<h3><strong>Manual Cancellation</strong></h3>
<h4>1) A user cancels an order</h4>
<p>The user submits a cancellation request from their account page.</p>
<figure style="width: 1080px" class="wp-caption alignnone"><img src="https://woocommerce.com/wp-content/uploads/2021/03/manual-cancellation-request-without-fee.png" alt="" width="1080" height="608" /><figcaption class="wp-caption-text"><strong>Order Cancellation Form for User</strong></figcaption></figure>
<p><strong>2) The admin receives an order cancellation request</strong></p>
<p>Admins are notified of cancellation requests by email. Admins approve or decline requests.</p>
<figure style="width: 1080px" class="wp-caption alignnone"><img src="https://woocommerce.com/wp-content/uploads/2021/03/manual-cancellation-before-payment-backend.png" alt="" width="1080" height="608" /><figcaption class="wp-caption-text"><strong>Admin Reviews the Order Cancellation Request</strong></figcaption></figure>
<p><strong>3) Manual order cancellation request approved<br />
</strong></p>
<ul>
<li>Paid orders are refunded for payment gateways where instant refunds are possible. For other payment gateways, the amount has to be refunded beyond the site.</li>
<li>Users can also be optionally charged a cancellation fee (not available for cash on delivery) for paid orders. The cancellation fee can only be added to paid orders. <img src="https://woocommerce.com/wp-content/uploads/2021/03/manual-cancellation-request-with-fee.png" /></li>
</ul>
<p><strong>Order Cancellation Form with Fee – Manual Approval</strong></p>
<h3>Automatic Approval Order Cancellation</h3>
<h4>1) A user cancels an order</h4>
<p>The user submits a cancellation request from their account page.</p>
<figure style="width: 1080px" class="wp-caption alignnone"><img src="https://woocommerce.com/wp-content/uploads/2021/03/automatic-cancellation-request-with-fee.png" alt="" width="1080" height="608" /><figcaption class="wp-caption-text"><strong>Order Cancellation Form – Automatic Approval</strong></figcaption></figure>
<h4>2) Automatic order cancellation</h4>
<p>Once the request is submitted, it is automatically approved. The amount paid to the site is automatically refunded to the user (for payment gateways with this option).</p>
<figure style="width: 1080px" class="wp-caption alignnone"><img src="https://woocommerce.com/wp-content/uploads/2021/03/automatic-cancellation-request-backend.png" alt="" width="1080" height="608" /><figcaption class="wp-caption-text"><strong>Order Automatically Cancelled</strong></figcaption></figure>
<h4><strong>3) Automatic order cancellation with a fee added</strong></h4>
<p>Automatically charges users a cancellation fee for paid orders (not available for cash on delivery). The cancellation fee can only be added to paid orders.</p>
<h2>Extensive Features List</h2>
<ol>
<li>Allow users to <strong>cancel orders</strong> or submit <strong>cancellation requests</strong>.</li>
<li><strong>Automatic Approval Mode</strong> for order cancellation requests.</li>
<li><strong>Manual Approval Mode</strong> for order cancellation requests.</li>
<li>Allow users to <strong>revoke cancellation requests</strong> when Manual Approval Mode is enabled.</li>
<li><strong>Guest user support</strong> for order cancellation requests.</li>
<li>Display the <strong>Cancel Order button</strong> on the <strong>Orders page in My Account</strong>, allowing users to quickly submit cancellation requests for eligible orders.</li>
<li>Set a <strong>time limit (days and hours)</strong> for users to cancel orders.</li>
<li>Display <strong>customizable cancellation reason messages</strong>.</li>
<li>Customizable <strong>Cancel Order form</strong>.</li>
<li>Allow users to upload <strong>images</strong> in the Cancel Order form.</li>
<li>Allow users to upload <strong>videos</strong> in the Cancel Order form.</li>
<li>Dedicated <strong>Cancel Requests post table</strong> for site admins.</li>
<li>Track and manage <strong>cancellation requests</strong> from the admin backend.</li>
<li><strong>Refund management</strong> for cancelled orders, allowing refunds for orders paid through supported live payment gateways.</li>
<li>Configure <strong>eligible order statuses</strong> for cancellation requests.</li>
<li>Configure <strong>eligible order statuses</strong> for refunds.</li>
<li>Support <strong>cancellation fees</strong> for cancelled orders.</li>
<li>Customize <strong>cancellation fee calculations</strong> using developer hooks and filters.</li>
<li><strong>Email notifications</strong> for cancellation request activities.</li>
<li>Customizable <strong>emails</strong> for cancellation notifications.</li>
<li>Advanced admin tracking for <strong>pending, approved, rejected, and refunded cancellation requests</strong>.</li>
<li><strong>Mobile-friendly</strong> cancellation request form.</li>
<li><strong>Localization and Messages settings</strong> available to customize frontend text.</li>
<li>Compatible with <strong>PO translation files</strong> for translating and customizing plugin text.</li>
<li><strong>WooCommerce High-Performance Order Storage (HPOS) compatibility</strong>.</li>
</ol>
<h3>Requirements</h3>
<p>Minimum PHP version: 5.6</p>
<p> </p>

Advanced Cancel Order

<p>Advanced Cancel Order for WooCommerce allows your users to submit cancellation requests/cancel their orders directly from their account.</p>

<div class="twocol-one" style="margin-bottom: 0">
<h2 style="color: #f5247d;margin-bottom: 1em">Automatically or manually tag orders, filter by tags, and manage at scale. All without digging through details.</h2>
<p>With this extension you create order tags which can be automatically and/or manually assigned to your orders. When you have a successful eCommerce store, managing orders can be a time-consuming process. Keeping track of orders and processing them efficiently is fundamental to customers receiving their orders as quickly as possible.</p>
<p>Order tags are visible on the list of orders and within the order details page, you can easily filter orders by tags and bulk assign/unassign tags. By setting order tags you can easily see which orders have met certain criteria without clicking an order, reviewing the order details, and returning to the orders list. This is a huge time saver and can even open up possibilities not previously possible.</p>
<p style="color: #999999;font-style: italic">Read on to find out why you should use Order Tags and the great features included…</p>
</div>
<div class="twocol-one last" style="margin-bottom: 0">
<p><a href="https://woocommerce.com/wp-content/uploads/2021/06/orders-list-tags.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2021/06/orders-list-tags.jpg" /></a></p>
<div class="woocommerce-message">
<div><strong>Taylor, an eCommerce store owner said:</strong></div>
<div style="margin-top: 0.5em"><i>“Made order processing much easier, we tag orders when they come in relating to the customer/order contents, we then filter by these tags when preparing orders for shipment. 😁”</i></div>
</div>
</div>
<hr style="clear: both" />
<div class="woo-sc-box">
<h2>Features</h2>
<ul class="wccom-tick-list-secondary" style="line-height: 1.8em;margin-bottom: 18px">
<li><strong>Assign order tags automatically upon order placement, order update and/or order subscription renewal</strong></li>
<li><strong>Assign/unassign order tags manually via the orders list</strong></li>
<li><strong>Assign/unassign order tags manually via the order details page</strong></li>
<li><strong>Tag by coupon</strong></li>
<li><strong>Tag by customer</strong></li>
<li><strong>Tag by customer order count</strong></li>
<li><strong>Tag by customer role</strong></li>
<li><strong>Tag by item count</strong></li>
<li><strong>Tag by item meta data (order item meta)</strong></li>
<li><strong>Tag by meta data (order meta)</strong></li>
<li><strong>Tag by order status</strong></li>
<li><strong>Tag by order total</strong></li>
<li><strong>Tag by payment method</strong></li>
<li><strong>Tag by product</strong></li>
<li><strong>Tag by product category</strong></li>
<li><strong>Tag by product meta data (product meta)</strong></li>
<li><strong>Tag by product tag</strong></li>
<li><strong>Tag by shipping method</strong></li>
<li><strong>Tag by shipping method instance</strong></li>
<li><strong>Tag by shipping zone</strong></li>
<li>Assign order tags automatically when matching any or all of the rules set</li>
<li>Set conditions using =, !=, >=, >, <=, and <, contains, not contains, starts with and ends with</li>
<li>Order tag management dashboard to create, delete, and configure tags</li>
<li>Set background and text colors for each order tag</li>
<li>Add a description viewable as a tooltip for each order tag</li>
<li>Create an unlimited number of order tags</li>
<li>Create hierarchical order tags, displayed hierarchically</li>
<li>Order tag bulk actions on orders list to set/remove tags in bulk</li>
<li>Filter orders by a specific order tag or no order tags</li>
<li>Bulk set order tags to existing orders placed before this extension used</li>
<li>Bulk reset order tags (added automatically/manually) and re-add on all orders</li>
<li>Various filter hooks and functions for custom development purposes</li>
<li>Orders with tags can be exported via a third party export product, see documentation for more info</li>
<li>Compatible with renewal subscription orders from WooCommerce Subscriptions</li>
</ul>
<p><a class="wccom-button is-primary" style="font-weight: 400;text-decoration: none;width: 130px" href="https://woocommerce.com/?add-to-cart=8231714" target="_blank" rel="noopener"><span class="wccom-button__text">Buy Now</span></a></p>
</div>
<hr style="clear: both" />
<h2>Highlights</h2>
<p style="color: #999999;font-style: italic">Get these great features for your store…</p>
<div class="twocol-one" style="margin-bottom: 0">
<h3>Tags displayed on orders list</h3>
<p>Each order in the orders list displays all the order tags assigned to that order, in a tags column.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2021/06/orders-list-tags.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2021/06/orders-list-tags.jpg" /></a></p>
</div>
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<h3>Tags displayed on order details</h3>
<p>When reviewing order details, the tags assigned to the order are displayed in the general section.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2021/06/order-details-tags.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2021/06/order-details-tags.jpg" /></a></p>
</div>
<div class="twocol-one" style="margin-bottom: 0">
<h3>Dashboard</h3>
<p>Allows you to view a list of all order tags, add new or edit existing tags in the dashboard.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2021/06/tags-dashboard.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2021/06/tags-dashboard.jpg" /></a></p>
</div>
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<h3>Add or edit order tags</h3>
<p>When adding or editing an order tag you can set the text, colors and automatic assignment rules.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2021/06/edit-order-tag.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2021/06/edit-order-tag.jpg" /></a></p>
</div>
<div class="twocol-one" style="margin-bottom: 0">
<h3>Automatic tagging</h3>
<p>Create assignment rules so order tags get automatically set when orders meet specific conditions.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2021/06/automatic-tags.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2021/06/automatic-tags.jpg" /></a></p>
</div>
<div class="twocol-one last" style="margin-bottom: 0">
<h3>Manual tagging</h3>
<p>Manually assign order tags when adding or editing an order, also bulk assign from the orders list.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2021/06/manual-tags.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2021/06/manual-tags.jpg" /></a></p>
</div>
<div class="twocol-one" style="margin-bottom: 0">
<h3>Filter orders list by tag</h3>
<p>You can filter the orders list to show orders which have a specific tag assigned, or orders with no tags assigned.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2021/06/tags-filter.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2021/06/tags-filter.jpg" /></a></p>
</div>
<div class="twocol-one last" style="margin-bottom: 0">
<h3>Bulk actions on orders list</h3>
<p>You can select multiple orders on the orders list and assign/unassign tags in bulk.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2021/06/tags-bulk-actions.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2021/06/tags-bulk-actions.jpg" /></a></p>
</div>
<div class="twocol-one" style="margin-bottom: 0">
<h3>Hierarchical tags</h3>
<p>Create hierarchical tags via parent/child relationships, when used these tags and related options will then be displayed hierarchically.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2021/06/hierarchical-tags.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2021/06/hierarchical-tags.jpg" /></a></p>
</div>
<div class="twocol-one last" style="margin-bottom: 0">
<h3>Bulk set or reset tags</h3>
<p>Includes ability to set or reset tags in bulk, set tags on orders prior to installation of this extension, or to reset tags based on automatic assignment.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2021/06/set-reset-tags-bulk.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2021/06/set-reset-tags-bulk.jpg" /></a></p>
</div>
<hr style="clear: both" />
<h2>Screenshots</h2>
<p style="color: #999999;font-style: italic">See the extension in action…</p>
<p class="jetpack-slideshow-noscript robots-nocontent">This slideshow requires JavaScript.</p><div id="gallery-0-1-slideshow" class="jetpack-slideshow-window jetpack-slideshow jetpack-slideshow-black" data-trans="fade" data-autostart="1" data-gallery="[{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2021\/06\/orders-list-tags.jpg","id":"18734004155926","title":"orders-list-tags","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2021\/06\/order-details-tags.jpg","id":"18734004155932","title":"order-details-tags","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2021\/06\/tags-dashboard.jpg","id":"18734004155960","title":"tags-dashboard","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2021\/06\/edit-order-tag.jpg","id":"18734004155968","title":"edit-order-tag","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2021\/06\/automatic-tags.jpg","id":"18734004155984","title":"automatic-tags","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2021\/06\/manual-tags.jpg","id":"18734004155993","title":"manual-tags","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2021\/06\/tags-filter.jpg","id":"18734004156001","title":"tags-filter","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2021\/06\/tags-bulk-actions.jpg","id":"18734004156016","title":"tags-bulk-actions","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2021\/06\/hierarchical-tags.jpg","id":"18734004156034","title":"hierarchical-tags","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2021\/06\/set-reset-tags-bulk.jpg","id":"18734004156044","title":"set-reset-tags-bulk","alt":"","caption":"","itemprop":"image"}]"></div>
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<div class="woocommerce-message">
<h2>Example usage</h2>
<p>Helen manages a WooCommerce store selling bespoke jewellery, she likes to give free gifts to registered customers who meet certain order milestones. With Order Tags she can assign an order tag to an order if it’s from a customer who has previously made 10, 25, 50, etc orders. With these order tags automatically applied she can quickly see which orders should be sent a free gift, increasing customer loyalty.</p>
</div>
<hr style="clear: both" />
<h2>More information</h2>
<ul style="line-height: 1.8em">
<li><a href="https://woocommerce.com/document/order-tags/" target="_blank" rel="noopener">Read documentation</a> for an overview of the settings, options, frequently asked questions and more</li>
<li><a href="https://woocommerce.com/contact-us/" target="_blank" rel="noopener">Contact us</a> if you have any questions and we’ll be happy to help</li>
</ul>
<hr style="clear: both" />
<p><a class="wccom-button is-primary" style="font-weight: 400;text-decoration: none;width: 130px" href="https://woocommerce.com/?add-to-cart=8231714" target="_blank" rel="noopener"><span class="wccom-button__text">Buy Now</span></a></p>

Order Tags

<p>Assign automatic or manual tags to orders to speed up order processing and management</p>

Advanced Cancel Order vs Order Tags