<h2><strong>Give Shoppers An Easy Way To Cancel Orders</strong></h2>
<p>Give users the ability to cancel orders and avoid costly and time-consuming product returns.</p>
<p><strong>Advanced Cancel Order for WooCommerce</strong> allows users to offer the following features,</p>
<h3><strong>Order cancellation eligibility for users</strong></h3>
<p>Users submit cancellation requests or directly cancel their orders from their account pages (when configured for this option).</p>
<h3>Guest User Support</h3>
<p>Option for the guest users to cancel their order on the Order Thank You page.</p>
<h3>Display Cancel Order button in Orders page</h3>
<p>Users can cancel their order in Orders section on the My Account page.</p>
<h3><strong>Option to charge cancellation fees</strong></h3>
<p>Charge users a cancellation fee if they cancel orders (not available for cash on delivery).</p>
<h3>Customizable Cancellation Period</h3>
<p>Option for the site admin to set the time period(in days) within which the users can cancel their orders.</p>
<h3>Revoke Accidentally Cancelled Orders</h3>
<p>Users can revoke accidentally cancelled orders directly from their account page. This works only in Manual Approval mode.</p>
<h3><strong>Automatic refund support</strong></h3>
<p>Refund users directly from your site when they cancel their orders (for payment gateways with this option).</p>
<h3>Upload Files in Cancel Order Form</h3>
<p>Allow users to upload images & videos in cancel order form. Uploaded files will be displayed on the admin cancel order post table.</p>
<h2><strong>Benefits</strong></h2>
<h3><strong>Increase shopper trust and loyalty</strong></h3>
<p>Offering a convenient way to cancel orders increases your user’s trust and brand loyalty.</p>
<h3><strong>Avoid unwanted returns and refunds</strong></h3>
<p>If customers change their minds after ordering a product, they may return it after receiving it. If they can cancel instead, you and the customer can avoid the hassle of managing product returns and manual refunds.</p>
<h2>How does <strong>Advanced Cancel Order for WooCommerce</strong> Work?</h2>
<h3><strong>Manual Cancellation</strong></h3>
<h4>1) A user cancels an order</h4>
<p>The user submits a cancellation request from their account page.</p>
<figure style="width: 1080px" class="wp-caption alignnone"><img src="https://woocommerce.com/wp-content/uploads/2021/03/manual-cancellation-request-without-fee.png" alt="" width="1080" height="608" /><figcaption class="wp-caption-text"><strong>Order Cancellation Form for User</strong></figcaption></figure>
<p><strong>2) The admin receives an order cancellation request</strong></p>
<p>Admins are notified of cancellation requests by email. Admins approve or decline requests.</p>
<figure style="width: 1080px" class="wp-caption alignnone"><img src="https://woocommerce.com/wp-content/uploads/2021/03/manual-cancellation-before-payment-backend.png" alt="" width="1080" height="608" /><figcaption class="wp-caption-text"><strong>Admin Reviews the Order Cancellation Request</strong></figcaption></figure>
<p><strong>3) Manual order cancellation request approved<br />
</strong></p>
<ul>
<li>Paid orders are refunded for payment gateways where instant refunds are possible. For other payment gateways, the amount has to be refunded beyond the site.</li>
<li>Users can also be optionally charged a cancellation fee (not available for cash on delivery) for paid orders. The cancellation fee can only be added to paid orders. <img src="https://woocommerce.com/wp-content/uploads/2021/03/manual-cancellation-request-with-fee.png" /></li>
</ul>
<p><strong>Order Cancellation Form with Fee – Manual Approval</strong></p>
<h3>Automatic Approval Order Cancellation</h3>
<h4>1) A user cancels an order</h4>
<p>The user submits a cancellation request from their account page.</p>
<figure style="width: 1080px" class="wp-caption alignnone"><img src="https://woocommerce.com/wp-content/uploads/2021/03/automatic-cancellation-request-with-fee.png" alt="" width="1080" height="608" /><figcaption class="wp-caption-text"><strong>Order Cancellation Form – Automatic Approval</strong></figcaption></figure>
<h4>2) Automatic order cancellation</h4>
<p>Once the request is submitted, it is automatically approved. The amount paid to the site is automatically refunded to the user (for payment gateways with this option).</p>
<figure style="width: 1080px" class="wp-caption alignnone"><img src="https://woocommerce.com/wp-content/uploads/2021/03/automatic-cancellation-request-backend.png" alt="" width="1080" height="608" /><figcaption class="wp-caption-text"><strong>Order Automatically Cancelled</strong></figcaption></figure>
<h4><strong>3) Automatic order cancellation with a fee added</strong></h4>
<p>Automatically charges users a cancellation fee for paid orders (not available for cash on delivery). The cancellation fee can only be added to paid orders.</p>
<h3>Requirements</h3>
<p>Minimum PHP version: 5.6</p>
<p> </p>

Advanced Cancel Order

<p>Advanced Cancel Order for WooCommerce allows your users to submit cancellation requests/cancel their orders directly from their account.</p>

<ul class="wccom-tick-list-primary">
<li>Create new order statuses and add icons or action buttons</li>
<li>Display order status descriptions to customers on the “View Order” page to explain order status</li>
<li>Edit WooCommerce core statuses to set a “next status” for new action buttons</li>
<li>Use “Next Statuses” to create a seamless fulfillment workflow and add order action buttons</li>
<li>Add bulk actions for new statuses in the orders list</li>
<li>Drag and drop order statuses to re-order the way they’re shown in your admin</li>
<li>Use status icons instead of text badges in the “Orders” list <strong><sup>NEW</sup></strong></li>
<li>Include orders with custom statuses in shop reports</li>
<li>Mark order statuses as “Paid” to include download links, purchase notes, or other features when customers view these orders</li>
<li>Mark order statuses as “requires payment” to show “Pay” and “Cancel” links to customers <strong><sup>NEW</sup></strong></li>
<li>Add new order emails, which can be triggered based on status changes</li>
<li>Edit new email content via new templates</li>
<li>Import existing custom statuses from custom code or other plugins</li>
<li>Safely delete custom statuses without losing orders</li>
</ul>
<hr />
<h2>Custom WooCommerce Order Statuses Completely Integrated into your Workflow</h2>
<p>The <strong>WooCommerce Order Status Manager</strong> allows you to create, edit, and delete custom order statuses and integrate them seamlessly into your WooCommerce order management flow. You can also edit core order statuses and trigger new order emails based on status changes.</p>
<p>Custom order statuses will be used in your orders list, and can even be integrated into the <strong>order actions</strong> or <strong>bulk actions</strong> for a completely seamless fulfillment workflow.</p>
<figure id="attachment_826581" aria-describedby="caption-attachment-826581" style="width: 950px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2015/02/woocommerce-order-status-manager-orders.png"><img class="size-large wp-image-826581" src="https://woocommerce.com/wp-content/uploads/2015/02/woocommerce-order-status-manager-orders.png?w=950" alt="WooCommerce Order Status Manager: Statuses in action" width="950" height="367" /></a><figcaption id="caption-attachment-826581" class="wp-caption-text"><em>Statuses in action</em></figcaption></figure>
<p>New <strong>order emails</strong> can also be triggered as an order status change notifier. You can trigger emails based on changes between custom statuses or core statuses so that customers and/or shop admins are always informed of order updates and changes.</p>
<figure id="attachment_156193" aria-describedby="caption-attachment-156193" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2014/12/woocommerce-order-status-manager-email-list1.png"><img class="size-medium wp-image-156193" src="https://woocommerce.com/wp-content/uploads/2014/12/woocommerce-order-status-manager-email-list1.png" alt="WooCommerce Order Status Manager email list" width="550" height="254" /></a><figcaption id="caption-attachment-156193" class="wp-caption-text"><em>View Emails</em></figcaption></figure>
<figure id="attachment_159148" aria-describedby="caption-attachment-159148" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2015/02/woocommerce-order-status-manager.png"><img class="size-medium wp-image-159148" src="https://woocommerce.com/wp-content/uploads/2015/02/woocommerce-order-status-manager.png?w=550" alt="WooCommerce Order Status Manager import statuses" width="550" height="470" /></a><figcaption id="caption-attachment-159148" class="wp-caption-text"><em>Import Statuses</em></figcaption></figure>
<h3>Add New Order Statuses</h3>
<p>You can add a new order status and select an icon to display in the orders list (which replaces the text badge for a status name). Action buttons can also be added if this will be used as “next status” by another status in your order flow. You can also add next statuses to determine which actions buttons should be displayed for this status.</p>
<figure id="attachment_826572" aria-describedby="caption-attachment-826572" style="width: 950px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2015/02/woocommerce-order-status-manager-new-status.png"><img class="size-large wp-image-826572" src="https://woocommerce.com/wp-content/uploads/2015/02/woocommerce-order-status-manager-new-status.png?w=950" alt="WooCommerce Order Status Manager: Create a Status" width="950" height="594" /></a><figcaption id="caption-attachment-826572" class="wp-caption-text"><em>Create a Status</em></figcaption></figure>
<h3>Edit Core Statuses</h3>
<p>You can edit a core WooCommerce order status to add “next statuses”. For example, you can add a custom status as a <em>next status</em> for “processing” orders, which will display your custom status action button for any processing order.</p>
<p>This makes order management simple, fast, and easy to use, as custom statuses are completely integrated into the orders workflow.</p>
<h3>Add New Order Emails</h3>
<p>New order emails can be added based on order status changes, including changes with custom order statuses. When these emails are added, they can be edited and enabled in your WooCommerce email lists, or the template can be overridden in your theme for greater control over the content.</p>
<figure id="attachment_155858" aria-describedby="caption-attachment-155858" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2014/12/woocommerce-order-status-manager-new-email.png"><img class="size-medium wp-image-155858" src="https://woocommerce.com/wp-content/uploads/2014/12/woocommerce-order-status-manager-new-email.png" alt="WooCommerce Order Status Manager new email" width="550" height="257" /></a><figcaption id="caption-attachment-155858" class="wp-caption-text"><em>Create an email</em></figcaption></figure>
<h3>Display Status Information to Customers</h3>
<p>Customers can be frustrated by order management when they don’t know where their orders are. While your statuses are meant to help in your fulfillment workflow, displaying a status like “Manufactured” or “Assembling” doesn’t tell customers anything.</p>
<p>You can now set a description for any status (including core statuses!) that will be shown to customers when they mouse over the order status.</p>
<figure id="attachment_159153" aria-describedby="caption-attachment-159153" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2015/02/woocommerce-order-status-manager-recent-orders.png"><img class="size-medium wp-image-159153" src="https://woocommerce.com/wp-content/uploads/2015/02/woocommerce-order-status-manager-recent-orders.png?w=550" alt="WooCommerce Order Status Manager Orders List" width="550" height="380" /></a><figcaption id="caption-attachment-159153" class="wp-caption-text"><em>Customer View</em></figcaption></figure>
<h3>Complete Order Status Management</h3>
<p>Rather than adding one-off statuses that don’t integrate with the rest of your emails, statuses, or fulfillment process, you can now completely embed custom statuses into your order management scheme. Use custom icons, action buttons, and new emails to tailor orders to your store and helpt to automate your order management.</p>
<h3>How to Get Started</h3>
<ol>
<li>Purchase and download the extension 🙂</li>
<li>Upload and install it into your WooCommerce store.</li>
<li>Go to WooCommerce > Settings > Order Statuses, and set up new statuses or email triggers.</li>
<li>Edit your email content if needed.</li>
<li>That’s it! Sit back and enjoy custom WooCommerce order statuses and automatic emails!</li>
</ol>
<p><em>Need any more reason to buy? When you purchase a SkyVerge-developed extension, you’re getting the highest quality extensions for your WooCommerce store. Gain peace of mind by knowing that when you purchase our products, your store’s performance is as important to us as it is to you.</em></p>

Order Status Manager

<p>Create, edit, and delete completely custom order statuses and integrate them seamlessly into your order management flow.</p>

Advanced Cancel Order vs Order Status Manager