<h2>Require Order Approval for Made-to-Order Products</h2>
<p>The <strong>Advanced Order Approval for WooCommerce</strong> extension adds order-approval functionality to your WooCommerce store. With the extension, you can create rules regarding and restricting order approval. Prevent customers from placing orders and making payments upfront or have an easy means to refund payments if you cannot fill their orders.</p>
<p>For custom orders, allow customers to <strong>pay upfront and wait</strong> for your approval, or <strong>wait and pay later</strong> after your approval.</p>
<h2>Features</h2>
<ul class="wccom-tick-list-secondary">
<li>Wait and pay conditions</li>
<li>Pay and wait conditions</li>
<li>Option to restrict specific payment methods to Wait and Pay payment mode</li>
<li>Option to set an expiration date for making the payments of approved orders</li>
<li>Option to send payment reminder emails for unpaid approved orders</li>
<li>Paid orders will refund automatically if you do not approve the orders</li>
<li>Includes a separate table to view and manage the orders that require approvals</li>
</ul>
<h2><strong>Benefits</strong></h2>
<h4><strong>Reduce unnecessary refunds</strong></h4>
<p>If you restrict upfront payments, you can decide when to bill and can avoid making refunds.</p>
<h4><strong>Convenience for Customers</strong></h4>
<p>Your customers can purchase made-to-order products directly from your store.</p>
<h2><strong>How does it work?</strong></h2>
<h4><strong>Pay and Wait order approval</strong></h4>
<ul class="wccom-tick-list-secondary">
<li>A user adds products to their cart.</li>
<li>On the Cart and Checkout pages, a notice will be displayed informing the user that the order needs manual approval before it can be processed.</li>
</ul>
<figure id="attachment_18734006587974" aria-describedby="caption-attachment-18734006587974" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734006587974 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Pay-and-Wait_Cart-notice.png" alt="" width="980" height="674" /><figcaption id="caption-attachment-18734006587974" class="wp-caption-text"><strong>Approval is needed notice on the Cart page</strong></figcaption></figure>
<figure id="attachment_18734006587981" aria-describedby="caption-attachment-18734006587981" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734006587981 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Pay-and-Wait_Checkout-notice.png" alt="" width="980" height="1274" /><figcaption id="caption-attachment-18734006587981" class="wp-caption-text"><strong>Approval is needed notice on the Checkout page</strong></figcaption></figure>
<ul class="wccom-tick-list-secondary">
<li>Once the user completes the purchase, they can view the status of the order approval from the My Account page.</li>
</ul>
<figure id="attachment_18734006588012" aria-describedby="caption-attachment-18734006588012" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734006588012 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Pay-and-Wait_Orders-details_Timeline.png" alt="" width="980" height="592" /><figcaption id="caption-attachment-18734006588012" class="wp-caption-text"><strong>User Waiting for Approval</strong></figcaption></figure>
<ul class="wccom-tick-list-secondary">
<li>The Site Admin can review the orders pending approval in the Advanced Order Approval section.</li>
</ul>
<p> </p>
<h4><strong>Admin post table</strong></h4>
<ul class="wccom-tick-list-secondary">
<li>Once the order is approved, the order will be processed. If the order is rejected, the user will be notified.</li>
</ul>
<h4><strong>Wait and Pay order approval</strong></h4>
<ul class="wccom-tick-list-secondary">
<li>A User adds products to their cart.</li>
<li>On the Cart and Checkout pages, a notice will be displayed to inform the user that the order needs manual approval before it can be processed.</li>
</ul>
<figure id="attachment_18734006587990" aria-describedby="caption-attachment-18734006587990" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734006587990 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Wait-and-Pay_Cart-notice.png" alt="" width="980" height="977" /><figcaption id="caption-attachment-18734006587990" class="wp-caption-text"><strong>Approval needed on the Cart page</strong></figcaption></figure>
<figure id="attachment_18734006587995" aria-describedby="caption-attachment-18734006587995" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734006587995 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Wait-and-Pay_Checkout-notice.png" alt="" width="980" height="1168" /><figcaption id="caption-attachment-18734006587995" class="wp-caption-text"><strong>Approval needed on the Checkout page</strong></figcaption></figure>
<ul class="wccom-tick-list-secondary">
<li>Once the user completes the purchase, they can view the status of the Order Approval on their My Account page.</li>
</ul>
<figure id="attachment_18734006588004" aria-describedby="caption-attachment-18734006588004" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734006588004 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Wait-and-Pay_Order-Details.png" alt="" width="980" height="582" /><figcaption id="caption-attachment-18734006588004" class="wp-caption-text"><strong>User Waiting for Approval</strong></figcaption></figure>
<ul class="wccom-tick-list-secondary">
<li>The Site Admin reviews orders pending approval in the Advanced Order Approval section.</li>
<li>Once orders are approved, the user can make the payment for their order from their My Account page.</li>
</ul>
<figure id="attachment_18734006588008" aria-describedby="caption-attachment-18734006588008" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734006588008 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Wait-and-Pay_Order-details_after-admin-approval.png" alt="" width="980" height="705" /><figcaption id="caption-attachment-18734006588008" class="wp-caption-text"><strong>Order Approved – payment must be made</strong></figcaption></figure>
<ul class="wccom-tick-list-secondary">
<li>Upon successful payment, the order will be processed. If the Order is rejected, the user will be notified.</li>
</ul>
<h2>Extensive Features List</h2>
<h3>Order Approval System</h3>
<ul class="wccom-tick-list-secondary">
<li>Route qualifying orders through a <strong>manual approval process</strong> before fulfillment.</li>
<li>Compatible with both <strong>classic checkout</strong> and <strong>WooCommerce Checkout Blocks</strong>.</li>
</ul>
<h3>Approval Payment Modes</h3>
<ul class="wccom-tick-list-secondary">
<li><strong>Pay and Wait</strong>: Customers <strong>pay upfront</strong> and orders await approval.</li>
<li><strong>Wait and Pay</strong>: Customers place orders <strong>without payment</strong> and receive a <strong>payment link</strong> after approval. Unpaid approvals <strong>expire</strong> after a configurable period.</li>
</ul>
<h3>Approval Statuses</h3>
<ul class="wccom-tick-list-secondary">
<li>Track approvals through <strong>New, On-hold, Approved, Rejected,</strong> and <strong>Expired</strong> statuses.</li>
<li>Trigger automated actions and <strong>email notifications</strong> as statuses change.</li>
<li>Allow administrators to manually update <strong>approval statuses</strong>.</li>
</ul>
<h3>Rule-Based Approval Criteria</h3>
<ul class="wccom-tick-list-secondary">
<li>Create multiple <strong>approval rules</strong> with independent settings and payment modes.</li>
<li>Combine criteria using <strong>AND/OR</strong> logic for advanced workflows.</li>
<li>Configure rules based on:
<ul class="wccom-tick-list-secondary">
<li><strong>Order totals</strong> and <strong>cart subtotals</strong></li>
<li><strong>Product quantities</strong></li>
<li>Included or excluded <strong>products</strong> and <strong>categories</strong></li>
<li>Specific <strong>users</strong> and <strong>user roles</strong></li>
<li><strong>Shipping methods</strong></li>
<li><strong>Date ranges</strong> and <strong>weekdays</strong></li>
</ul>
</li>
</ul>
<h3>Rule Configuration</h3>
<ul class="wccom-tick-list-secondary">
<li>Assign a <strong>payment mode</strong> and eligible payment gateways to each rule.</li>
<li><strong>Activate, deactivate,</strong> and <strong>bulk manage</strong> approval rules.</li>
</ul>
<h3>Cart & Checkout Controls</h3>
<ul class="wccom-tick-list-secondary">
<li>Display customizable <strong>approval notices</strong> when approval is required.</li>
<li><strong>Allow checkout only through selected payment gateways</strong>.</li>
<li>Automatically remove <strong>non-qualifying products</strong> from the cart.</li>
<li>Support <strong>dynamic placeholders</strong> to display removed product names in error messages.</li>
</ul>
<h3>Payment Deadlines & Expiry</h3>
<ul class="wccom-tick-list-secondary">
<li>Set <strong>payment deadlines</strong> for approved Wait and Pay orders.</li>
<li>Automatically calculate and track <strong>expiry dates</strong>.</li>
<li>Mark approvals as <strong>Expired</strong> when payment is not completed on time.</li>
</ul>
<h3>Payment Reminders</h3>
<ul class="wccom-tick-list-secondary">
<li>Send automated <strong>payment reminder emails</strong> before payment deadlines.</li>
<li>Configure <strong>custom reminder schedules</strong>.</li>
<li>Allow administrators to manually <strong>resend reminders</strong>.</li>
</ul>
<h3>Approval Management</h3>
<ul class="wccom-tick-list-secondary">
<li>Manage approvals from a dedicated <strong>admin screen</strong>.</li>
<li>View and <strong>edit approval details, customer information, order items,</strong> and <strong>payment data</strong>.</li>
<li>Link directly to related <strong>WooCommerce orders</strong> and customer approvals.</li>
<li>Display <strong>approval statuses</strong> within the WooCommerce Orders list.</li>
</ul>
<h3>Customizable Messages</h3>
<ul class="wccom-tick-list-secondary">
<li>Configure customer-facing <strong>notices</strong> and <strong>error messages</strong>.</li>
<li>Personalize <strong>approval-related checkout messages</strong>.</li>
<li>Support <strong>dynamic placeholders</strong> for product information.</li>
</ul>
<h3>Wait and Pay Gateway</h3>
<ul class="wccom-tick-list-secondary">
<li>Include a dedicated <strong>Wait and Pay payment gateway</strong>.</li>
<li>Customize the gateway’s <strong>title</strong> and <strong>description</strong>.</li>
<li>Display the gateway only when applicable <strong>approval rules</strong> are matched.</li>
</ul>
<h3>Custom Styling</h3>
<ul class="wccom-tick-list-secondary">
<li>Apply <strong>Custom CSS</strong> to modify frontend and admin appearances without editing plugin files.</li>
</ul>
<p> </p>
<p> </p>
<p>Download the <strong>Advanced Order Approval</strong> extension to streamline the order-approval process for made-to-order products.</p>
<h3><strong>Requirements</strong></h3>
<p>Minimum PHP version: 5.6</p>

Advanced Order Approval

<p>Streamline the order-approval process for made-to-order products with the Advanced Order Approval extension for WooCommerce.</p>

<ul class="wccom-tick-list-primary">
<li>Manage all RMA, warranty, and return requests from a single view in the store administration.</li>
<li>Define warranty terms for products – set expiration periods for limited warranties.</li>
<li>Manage automated email communications during each change in return status.</li>
<li>Maintain free or paid extended warranties for products and variations.</li>
<li>Create your own warranty statuses, and manage the statuses for all return requests.</li>
<li>Customize your RMA code length and format.</li>
<li>Request product images, and track returns to/from your customers, all within the user’s account.</li>
</ul>
<hr />
<h2>RMA Management — Manage, Sell, Facilitate Easy Returns and Warranties</h2>
<p>Manage the Return Merchandise Authorization (RMA) process, add warranty terms to your products, and allow your customers to request and manage returns and exchanges directly from their user accounts.</p>
<p>When setting up your products, warranties can be assigned to the product or variation directly from the edit product screens. Define warranty or return time periods, give it a price, and update/save your product. Warranties are tied directly to the product themselves – when the warranty expires, so does the ability for the user to request a warranty, return, or exchange.</p>
<div id="gallery-1" class="gallery galleryid-0 gallery-columns-3 gallery-size-medium"><figure class="gallery-item">
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				<a href="https://woocommerce.com/wp-content/uploads/2013/07/warranty_request.png"><img width="896" height="335" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty_request.png?w=896" class="attachment-medium size-medium" alt="" loading="lazy" /></a>
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<div id="gallery-2" class="gallery galleryid-0 gallery-columns-3 gallery-size-medium"><figure class="gallery-item">
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				<a href="https://woocommerce.com/wp-content/uploads/2013/07/warranty_product.png"><img width="896" height="667" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty_product.png?w=896" class="attachment-medium size-medium" alt="" loading="lazy" /></a>
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				<a href="https://woocommerce.com/wp-content/uploads/2013/07/warranty_product_settings.png"><img width="793" height="401" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty_product_settings.png?w=793" class="attachment-medium size-medium" alt="Product data settings showing Warranty options" loading="lazy" /></a>
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				<a href="https://woocommerce.com/wp-content/uploads/2013/07/warranty_product_settings_as_add_on.png"><img width="896" height="467" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty_product_settings_as_add_on.png?w=896" class="attachment-medium size-medium" alt="Product data settings allowing offering Warranty as an Add-On" aria-describedby="gallery-2-6765014" loading="lazy" /></a>
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				Set warranties with durations and fees
				</figcaption></figure>
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<h2>Documentation</h2>
<p>Need guidance? Check out the comprehensive documentation to learn everything about you need to know about Returns and Warranty Requests.</p>
<h4><a href="https://woocommerce.com/document/warranty-and-returns/" target="_blank" rel="noopener">View documentation</a></h4>
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<h2>Questions and Support</h2>
<p>If you have pre-sale questions or need help, <span class="link-annotation-unknown-block-id--992406005">get in touch</span> with our friendly Happiness Engineers.</p>
<h4><a href="https://woocommerce.com/my-account/create-a-ticket/" target="_blank" rel="noopener">Get support</a></h4>
</td>
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</table>

Returns and Warranty Requests

<p>Manage the RMA process, add warranties to products, and let customers request and manage returns/exchanges from their account.</p>

Advanced Order Approval vs Returns and Warranty Requests