<p><span style="font-weight: 400">Customer refunds are a smart way to establish trust and brand authenticity, creating a loyal customer base. If your customers know they can expect refunds when things go wrong, they are more likely to make purchases. If you are thinking of optimizing refunds on your store, you can consider the Advanced Returns and Refunds for WooCommerce. </span></p>
<p><span style="font-weight: 400">This extension allows you to automatically or manually accept refund requests using a simple rule-based approach. You can allow customers to refund their whole orders or specific products from an order. Additionally, customers can upload files with their refund requests, and each refund request opens a chat thread that helps merchants and customers communicate. This highly customizable extension allows you to customize the refund button, add pre-made refund reasons, or allow customers to add other reasons. In addition to this customize refund coupons, and additionally, you can restrict refunds by user roles, products, country, or payment method and enable refunds per product or for the whole order. </span></p>
<h2>Features</h2>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Streamline product refunds with an easy-to-use refund manager</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Accept refunds automatically or manually</span></li>
<li>Create multiple scenario-based rules for refund requests</li>
<li>Communicate to customers via the inbuilt chat feature</li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow customers to attach files with refund requests</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Restrict refund requests by:</span>
<ul>
<li>Products</li>
<li>Categories</li>
<li>User roles</li>
<li>Amount spent</li>
<li>Days since the order was placed</li>
<li>Order countries</li>
<li>Order payment method</li>
<li>Order statuses</li>
</ul>
</li>
<li style="font-weight: 400"><span style="font-weight: 400">Customize refund button text & styling</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Adjust coupon code prefix</span><span style="font-weight: 400"> and expiry</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow customers to refund the whole order and specific products</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Show custom messages for nonrefundable items </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Display a custom message when a refund request is successfully sent </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">View a complete request log for on-hold, rejected, approved refund requests, etc. </span></li>
</ul>
<h2>Swiftly Offer Refunds to Your Customers – Automatically or Manually</h2>
<p><span style="font-weight: 400">With the Advanced Returns and Refunds for WooCommerce, you can choose to offer refunds to customers manually or automatically. Customers can request refunds through the My Account page, upload files, and add a message. </span></p>
<p><span style="font-weight: 400">Once received, you can either manually accept their request from the refund request log or automatically accept it if it fulfills certain criteria. The criteria can be set using a rule-based approach, where you can set restrictions based on products, country, payment method, etc.</span></p>
<p><span style="font-weight: 400">Additionally, you can customize the refund button and refund coupon and show custom messages to users once a request is sent.</span></p>
<p><img class="alignnone size-full wp-image-18734004931231" src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refunds-2229111.png" alt="" width="980" height="912" /></p>
<h2 style="text-align: center">Multiple Ways to Restrict Refunds</h2>
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<h3>Restrict refunds by products & categories</h3>
<p>Many stores offer refunds on specific products and categories only since some items are non-refundable. To address this issue, the advance returns and refunds extension for WooCommerce allows merchants to offer refunds on specific products & categories or entire stores.</p>
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<div class="wccom-bundle-section-image"><img src="https://woocommerce.com/wp-content/uploads/2024/11/refund-for-woocommerce-1.png" alt="imagealt" /></div>
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<h3>Restrict refunds by user roles</h3>
<p>Merchants can choose to offer refunds to specific user roles only. This ensures that refund requirements and eligibility criteria are met when offering refunds. This streamlines the refund management process, leading to improved customer satisfaction and operational efficiency.</p>
</div>
<div class="wccom-bundle-section-image"><img src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refunds-213421212.png" alt="imagealt" /></div>
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<h3>Restrict refunds by order date</h3>
<p>Almost all stores that offer refunds have a refund policy that returns can be made within x amount of days after delivery. To ensure that store owners can implement a time-bound refund policy, this smart refund extension enables merchants to add days, after which the refund button will hide automatically.</p>
</div>
<div class="wccom-bundle-section-image"><img src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refunds-2.png" alt="imagealt" /></div>
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<h3>Restrict refunds by order status and order amount</h3>
<p>Sometimes, order amounts can be so insignificant that the shipment, taxation, and other charges accumulate to a greater amount than the original order amount. Usually, merchants often reject refunds on such orders. With this extension, merchants can easily restrict orders lower than a specific amount for refunds.</p>
</div>
<div class="wccom-bundle-section-image"><img src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-returns-3.png" alt="imagealt" /></div>
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<h3>Restrict refunds by payment methods</h3>
<p>Managing refunds made from cash and delivery orders can be pretty challenging for some store owners; they are not only required to collect the return package but also responsible for returning the amount to the requester. This extension allows store owners to restrict refunds by payment methods easily.</p>
</div>
<div class="wccom-bundle-section-image"><img class="alignnone size-full wp-image-18734004927351" src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refunds-2311.png" alt="" width="967" height="1075" /></div>
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<h3>Restrict refunds by user country</h3>
<p>If merchants face difficulties in shipping to a country, then they also tend to avoid accepting refunds from those countries. This extension allows merchants to restrict refunds by customer’s country easily.</p>
</div>
<div class="wccom-bundle-section-image"><img src="https://woocommerce.com/wp-content/uploads/2024/11/Refunds-for-woocommerce-1233.png" alt="imagealt" /></div>
</div>
<h2>Enhance User Experience with Intuitive Refund Chat</h2>
<p>Our innovative extension offers a seamless way for you and your customers to communicate through built-in chat features. This feature is beneficial for both sellers and customers. Sellers can now easily request to inspect the condition of products before approving a refund. At the same time, customers can conveniently inquire about receiving a refund in cash or store credit directly through the chat function. Refund chat can not only improve customer service experience but can also boost customer satisfaction levels to all-time highs.</p>
<p><img class="alignnone size-full wp-image-18734004931186" src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refunds-22291.png" alt="" width="980" height="968" /></p>
<p> </p>
<h2>Allow Customers to Attach Files with Refund Requests</h2>
<p><span style="font-weight: 400">To ensure a seamless customer experience, allow them to upload file attachments along with their refund requests. Merchants can make file uploads mandatory or optional; in addition to this, allowed file types can be conveyed to customers via customizable error messages.</span></p>
<p><img class="alignnone size-full wp-image-18734004931187" src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refund-2223.png" alt="" width="980" height="578" /></p>
<p> </p>
<h2>View Request History through a Comprehensive Log</h2>
<p><span style="font-weight: 400">You can easily enable manual refund approvals from a log. You can view applications on hold, rejected, or approved. You can also see which requests are new, in process, or have been closed. With this data, you can respond to each application in a timely manner and make informed decisions for the future.<br />
</span></p>
<p><img class="alignnone size-full wp-image-18734004931189" src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refund2224.png" alt="" width="980" height="459" /></p>
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Advanced Returns and Refunds

<p>Easily process returns and refunds with our cutting-edge, fully automated refund management system. Whether you prefer automatic or manual processing, our system can handle it all seamlessly.</p>

<h2><b>WooCommerce OTP Login and Registration</b></h2>
<p><span style="font-weight: 400">Hide your default login form and let customers log in with their mobile phone number through an OTP. This eliminates the need for passwords and usernames, allowing users to log in or register by only using their phone numbers. </span></p>
<p><span style="font-weight: 400">Customers will receive an OTP (one-time password) on their phone numbers to log in or register at the store. WooCommerce 2FA plugin helps you secure your website from brute force attacks and spam login attempts.</span></p>
<p><span style="font-weight: 400">The WooCommerce login before checkout plugin allows you to display a login form at the checkout page to force users to create an account or login before checkout.</span></p>
<p><span style="font-weight: 400">The WooCommerce OTP Login and Registration plugin offers enhanced security for user accounts by implementing two-factor authentication via one-time passwords (OTP). This feature strengthens login and registration processes, reducing the risk of unauthorized access and ensuring customer data remains protected. Additionally, it enhances user experience by streamlining the authentication process without compromising security.</span></p>
<h3><strong>Features List:</strong></h3>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Enable registration & login with a phone number on your store</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Add WooCommerce two-factor authentication to your website.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Verification with OTP</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Enable force login authentication before checkout</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Option to hide old login form</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">User information is saved in the WooCommerce users section</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Restrict to specific countries</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Existing users can log in with a phone number</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Customize the color and t</span><span style="font-weight: 400">e</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Two Factor Authentication</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Mobile responsive</span></li>
<li>Hide checkout form until user login (Classic Checkout only) <strong>NEW</strong></li>
</ul>
<div class="woo-sc-box normal" style="background-color: #beecba">This Plugin is fully compatible with HPOS(High-Performance Order Storage) and Multisite.</div>
<h3><b>Login with Phone Number Using OTP</b></h3>
<p><span style="font-weight: 400">The WooCommerce OTP login plugin allows users to easily log in by using their mobile number. Enter your number and an OTP will be sent to the phone number. Verify the OTP code and log in to the website with just your phone number.</span></p>
<p><img class="aligncenter wp-image-18734002651677 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/Allow-customers-to-login-with-a-phone-number.webp" alt="Login with Phone Number Using OTP" width="855" height="814" /></p>
<h3><b>Allow Customers to Register with a Phone Number</b></h3>
<p><span style="font-weight: 400">Customers can easily register on your store by using the WooCommerce registration with the phone number plugin. After you have verified the OTP, a popup will appear. Click on “Register as New User” and enter the email address for your account.</span></p>
<p><img class="aligncenter wp-image-18734002651678 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image4-2.png" alt="Allow Customers to Register with a Phone Number" width="701" height="389" /></p>
<h3><b>Existing Users can Log In Using Mobile Phone Number</b></h3>
<p><span style="font-weight: 400">The WooCommerce Login with Mobile plugin allows previously registered users to link email addresses with phone numbers. This makes it easy for existing users to log in using phone numbers. Once OTP is verified, a popup will appear. Click on the “Link Phone to Existing Account” and enter details.</span></p>
<p><img class="aligncenter wp-image-18734002651679 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image3-1.png" alt="Existing Users can Log In Using Mobile Phone Number" width="634" height="416" /></p>
<h3><b>Hide the Default Login Form</b></h3>
<p><span style="font-weight: 400">WooCommerce login with mobile number plugin enables admin to hide their old login form on the login page, giving customers only a mobile login/registration option.</span></p>
<p><img class="aligncenter wp-image-18734002651680 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image7-2.png" alt="Hide the Default Login Form" width="778" height="336" /></p>
<h3><b>User Information Saved in Users Section</b></h3>
<p><span style="font-weight: 400">Once the customer has entered their mobile number, the WooCommerce OTP login plugin saves the login credentials in the user’s section. This saves time for the customer when they attempt to log in the next time.</span></p>
<p><img class="aligncenter wp-image-18734002651681 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image1.png" alt="User Information Saved in Users Section" width="747" height="417" /></p>
<h3><b>Customize the color & text of the phone login button</b></h3>
<p><span style="font-weight: 400">To improve the user experience you can also customize the color and text of the mobile login button according to your website theme and personal preferences.</span></p>
<p><img class="aligncenter wp-image-18734002651682 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image5-1.png" alt="Customize the color & text of the phone login button" width="739" height="330" /></p>
<h3><b>Restrict to Specific Countries</b></h3>
<p><span style="font-weight: 400">WooCommerce OTP plugin empowers you to restrict the login with phone number functionality to specific countries depending on your location and intended audience.</span></p>
<p><img class="aligncenter wp-image-18734002651683 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image6-1.png" alt="Restrict to Specific Countries" width="834" height="343" /></p>
<h3><b>Choose from Three SMS Gateways</b></h3>
<p><span style="font-weight: 400">Store owners can choose between three leading SMS gateway services Firebase, Twilio, and MSG91. You can choose the right service that suits your customer base and geographical location.</span></p>
<p><img class="aligncenter wp-image-18734003433938 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/2024-03-20_13-04-37-1.png" alt="Choose from Three SMS Gateways" width="681" height="138" /></p>
<h3><b>Enable force login before checkout</b></h3>
<p><span style="font-weight: 400">The WooCommerce login before checkout forces users to log in before they checkout. The plugin automatically fetches all the customer information when they log in from the checkout page.</span></p>
<p><img class="aligncenter wp-image-18734002651685 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image2-2.png" alt="Enable force login before checkout" width="781" height="614" /></p>
<h3><b>Mobile responsive</b></h3>
<p><span style="font-weight: 400">Being mobile responsive, this extension offers a seamless mobile-ready experience to the customer with a faster response rate and more secure login. Customers can access their accounts with just a few taps.</span></p>
<h3><b>Benefits of Using the WooCommerce OTP Plugin</b></h3>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Easy & fast user registration for customers</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Users can register and log in directly with their phone numbers</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Avoids spam user registration on your website</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Saves customers time</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Users can log in without remembering their user ID and Password</span></li>
</ul>
<h2>Compatibility</h2>
<p>Our plugins are designed to be highly versatile and also compatible with the most commonly used themes, browsers, builders, and mobile views. We understand the importance of flexibility and integration when it comes to enhancing your website’s functionality. Our plugins can effortlessly integrate with the following:</p>
<h3>Themes Compatibility</h3>
<ul>
<li>Store Front</li>
<li>Avada</li>
<li>Flatsome</li>
<li>Porto</li>
<li>Woodmart</li>
<li>WooCommerce default theme</li>
<li>Divi</li>
</ul>
<h3>Builders</h3>
<ul>
<li>Bakery</li>
</ul>
<h3>Also Compatible with</h3>
<ul>
<li>Multi-Site</li>
<li>PHP 8</li>
<li>Mobile Layouts</li>
</ul>
<h3><strong>How to Get Started</strong></h3>
<ol>
<li>Purchase <strong>Registration & Login with Mobile Phone Number</strong> from WooCommerce.com.</li>
<li>Download and install the extension.</li>
<li>Activate the extension.</li>
<li>Go to the <strong>WooCommerce > Settings> Login with phone</strong> tab to enable and configure the settings.</li>
<li>Read the full installation guide <a href="https://woocommerce.com/document//registration-login-with-mobile-phone-number/">here</a>.</li>
</ol>
<h3>Requirements</h3>
<p>Minimum PHP version: 5.2</p>
<p> </p>
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<td><img class="alignnone wp-image-18734002262567" src="https://woocommerce.com/wp-content/uploads/2014/08/unnamed-1.png?w=320" alt="WooCommerce Login with Phone - documentation" width="120" height="105" /></td>
<td>
<h2>Documentation</h2>
<p>Looking for assistance? Check out the extensive documentation for a complete understanding of the WooCommerce OTP Login plugin.</p>
<h4><a href="https://woocommerce.com/document/registration-login-with-mobile-phone-number/" target="_blank" rel="noopener">View documentation</a></h4>
</td>
</tr>
</tbody>
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<td><img class="alignnone wp-image-18734002262567" src="https://fmablog.fmeaddons.com/wp-content/uploads/2023/10/Questions-and-Support.png" alt="woocommerce FmeAddons Support" width="120" height="105" /></td>
<td>
<h2>Questions and Support</h2>
<p>For Questions and Support: If you have inquiries before making a purchase or require assistance, don’t hesitate to contact our support team.</p>
<p><a href="mailto:support@fmeaddons.com">Send email</a></td>
</tr>
</tbody>
</table>

Registration & Login with Mobile Phone Number

<p>Enable WooCommerce 2FA by allowing users to log in and register with a mobile phone number with an OTP (One Time Password). Provide your customers with an easy and secure login method with the WooCommerce registration with the phone number plugin.</p>

Advanced Returns and Refunds vs Registration & Login with Mobile Phone Number