<p><span style="font-weight: 400">Product FAQs and Questions for WooCommerce help you answer customer questions before they even ask. Display FAQs directly on your product pages. Generate them instantly with AI, or let customers submit their own. Admins can review, approve, and answer questions before they go live. It’s a simpler way to handle product inquiries and reduce support requests.</span></p>
<h3><b>Features</b></h3>
<ul class="wccom-tick-list-primary">
<li style="font-weight: 400"><span style="font-weight: 400">Display FAQs on your product page</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">AI-generate FAQs instantly for any product</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Enable customers to ask questions</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow public or private questions</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Admin can approve or disapprove questions</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Enable Google reCAPTCHA</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Email notification for customers when the question is answered</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Send customized emails</span></li>
</ul>
<h3><b>Display FAQs on Your Product Page</b></h3>
<p><span style="font-weight: 400">AI Product FAQs and Questions lets you display product-specific FAQs directly on your product pages. Add FAQs manually from the backend and assign them to relevant products. It reduces support requests and gives customers the confidence to make informed purchase decisions.</span></p>
<p><img class="size-medium wp-image-18734006417020 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Display-FAQs-on-Your-Product-Page.png?w=896" alt="Display FAQs on Your Product Page" width="896" height="625" /></p>
<h3><b>Generate FAQs Instantly with AI</b></h3>
<p><span style="font-weight: 400">The built-in AI generation feature creates relevant, product-specific FAQs in seconds. Simply trigger the AI from the backend and publish accurate, helpful answers to your product pages instantly. It saves time and ensures your product pages are always thorough and up to date. </span></p>
<p><img class="size-medium wp-image-18734006417021 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Generate-FAQs-Instantly-with-AI.png?w=834" alt="Generate FAQs Instantly with AI" width="834" height="848" /></p>
<h3><b>Allow Customers to Ask Questions</b></h3>
<p><span style="font-weight: 400">The built-in Ask a Question form lets customers submit product-related questions directly from the product page. Shoppers can inquire about features, compatibility, pricing, or anything not covered in the FAQs. It gives customers the clarity they need before placing an order.</span></p>
<p><img class="size-medium wp-image-18734006417022 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Allow-Customers-to-Ask-Questions.png?w=896" alt="Allow Customers to Ask Questions" width="896" height="380" /></p>
<h3><b>Public and Private Questions</b></h3>
<p><span style="font-weight: 400">Customers can choose to ask questions publicly or privately. Private questions stay between the customer and the store admin, building trust and encouraging more open communication. It gives shoppers the confidence to ask without hesitation.</span></p>
<p><img class="size-medium wp-image-18734006417026 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Public-and-Private-Questions.png?w=896" alt="Public and Private Questions" width="896" height="340" /></p>
<h3><b>Approve or Disapprove Questions</b></h3>
<p><span style="font-weight: 400">Allows you to approve or disapprove customer questions directly from the backend. Questions submitted by customers can be reviewed manually before publishing, giving you full control over what appears on the product page.</span></p>
<p><img class="size-medium wp-image-18734006417028 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Approve-or-Disapprove-Questions.png?w=859" alt="" width="859" height="73" /></p>
<h3><b>Allow Likes and Dislikes</b></h3>
<p><span style="font-weight: 400">The likes and dislikes feature lets shoppers rate responses, pushing the most relevant answers to the top. It helps customers find useful answers faster and improves the overall browsing experience.</span></p>
<p><img class="size-medium wp-image-18734006417031 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Allow-Likes-and-Dislikes.png?w=896" alt="Allow Likes and Dislikes" width="896" height="231" /></p>
<h3><b>Enable Google reCAPTCHA</b></h3>
<p><span style="font-weight: 400">Google reCAPTCHA integration secures the question form against spam submissions. Configure it easily by entering your site and secret key, ensuring only genuine questions come through.</span></p>
<p><img class="size-medium wp-image-18734006417032 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Enable-Google-reCAPTCHA.png?w=896" alt="Enable Google reCAPTCHA" width="896" height="241" /></p>
<h3><b>Notify Customers via Email</b></h3>
<p><span style="font-weight: 400">The FAQ plugin for WooCommerce automatically sends email notifications to customers as soon as the store admin responds. It keeps customers engaged, brings them back to the product page at the right time, and gives them the nudge they need to place an order.</span></p>
<p><img class="size-medium wp-image-18734006417033 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Notify-Customers-via-Email.png?w=430" alt="Notify Customers via Email" width="430" height="413" /></p>
<h3><b>Display Answers in My Account Page</b></h3>
<p><span style="font-weight: 400">Customers can view the answers to their submitted questions directly from their account page. It makes it easy for shoppers to revisit previous responses without having to navigate back to the product page.</span></p>
<p><img class="size-medium wp-image-18734006417034 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Display-Answers-in-My-Account-Page.png?w=896" alt="Display Answers in My Account Page" width="896" height="266" /></p>
<h3><b>Customize Email Notifications</b></h3>
<p><span style="font-weight: 400">Send personalized email notifications to your customers upon answering their questions. You can customize the subject and body of the email according to your personal preferences.</span></p>
<p><img class="size-medium wp-image-18734006417035 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Customize-Email-Notifications.png?w=896" alt="Customize Email Notifications" width="896" height="497" /></p>

AI Product FAQs and Questions

<p><span style="font-weight: 400">Add a dedicated FAQ tab to your WooCommerce product pages, generate FAQs instantly with AI, or let customers submit their own questions directly on the product page.</span></p>

<h1>Add Store FAQs and Product FAQs</h1>
<p>FAQs Manager for WooCommerce enables you to add FAQs and display them on relevant products and dedicated store FAQs pages. Build a knowledge base to address frequently asked questions and boost your conversion rate.</p>
<p>Allow customers to ask a question by submitting an “ask a question” form. The admin can review, answer the question and display it as a FAQ on relevant product pages. Enable email notifications for customers and admins. Send notifications when users submit questions and admins answer.</p>
<p>Create multiple FAQ categories to address refunds, payment, shipping, privacy, and other store-related questions on separate FAQ pages. Choose from multiple page layout options and show FAQs in according or list view.</p>
<p>The option to restrict FAQs by user roles enables you to address B2B-related FAQs on the same page and only display them to B2B customers.</p>
<h2>Features of FAQs Manager for WooCommerce</h2>
<ul>
<li>Display FAQs on product pages</li>
<li>Create a dedicated page using shortcode for store-related FAQs</li>
<li>Allow customers to ask questions</li>
<li>Customize button labels and text</li>
<li>Smart FAQ submission form for registered users</li>
<li>Manage FAQ-visibility by user roles</li>
<li>Email notifications for admins and customers</li>
<li>Create FAQs categories and tags for easy navigation</li>
<li>Display FAQs in accordion and list view</li>
<li>Allow customers to submit feedback to your answer</li>
<li>Allow customers to make their questions private</li>
<li>Add FAQs from the backoffice and assign them to relevant products and categories</li>
<li>Multiple layout options for FAQ pages</li>
<li>Display product FAQs in a tab, after related products, or before tabs</li>
<li>Creates a dedicated page for each FAQ for SEO purposes</li>
<li>Automatically add read more buttons to keep your layout intact</li>
</ul>
<h2>Add FAQs to Product Pages</h2>
<p>With FAQs Manager for WooCommerce, you can add product-related FAQs and display them on specific product pages. Choose to display FAQs in tabs, after related products, or before tabs.</p>
<p><img class="alignnone size-full wp-image-7658272" src="https://woocommerce.com/wp-content/uploads/2021/03/11-Product-FAQs-Front-end-1.jpg" alt="" width="980" height="741" /></p>
<h2>Add Separate Store FAQs Page:</h2>
<p>Create a store FAQs page by using a short-code to display answers to store-related questions. Add multiple categories to divide FAQs into different topics for easy navigation. Choose from single, two, or three-column layouts for FAQ pages and show FAQs in list or accordion view.</p>
<p><img class="alignnone size-full wp-image-7658271" src="https://woocommerce.com/wp-content/uploads/2021/03/7-Store-FAQs-settings-1.jpg" alt="" width="980" height="1235" /></p>
<h2>Ask a Question</h2>
<p>You can add a customizable “Ask a Question” on products and store FAQ pages to let customers submit questions. Only registered customers can submit questions.</p>
<p><img class="alignnone size-full wp-image-7658265" src="https://woocommerce.com/wp-content/uploads/2021/03/WooCommerce-ask-a-question.jpg" alt="" width="980" height="497" /></p>
<p> </p>
<h2>Adding FAQs from Backoffice</h2>
<p>FAQs Manager for WooCommerce enables you to manually add FAQs from backoffice and assign them to relevant products, FAQ categories and user roles. By using editor, you can answer the questions in detail with images, videos and links. The feedback count shows how relevant the answer is and allows you to improve the FAQs with bad feedback.</p>
<p><img class="alignnone size-full wp-image-7658280" src="https://woocommerce.com/wp-content/uploads/2021/03/2-FAQ-Backend-1.jpg" alt="" width="980" height="1340" /></p>

FAQs Manager

<p>Add FAQs and display them product pages and a separate store FAQs page. Allow customers ask questions!</p>

AI Product FAQs and Questions vs FAQs Manager