Product FAQs and Questions for WooCommerce help you answer customer questions before they even ask. Display FAQs directly on your product pages. Generate them instantly with AI, or let customers submit their own. Admins can review, approve, and answer questions before they go live. It’s a simpler way to handle product inquiries and reduce support requests.
<h3>Features</h3>
<ul class="wccom-tick-list-primary">
<li style="font-weight: 400">Display FAQs on your product page</li>
<li style="font-weight: 400">AI-generate FAQs instantly for any product</li>
<li style="font-weight: 400">Enable customers to ask questions</li>
<li style="font-weight: 400">Allow public or private questions</li>
<li style="font-weight: 400">Admin can approve or disapprove questions</li>
<li style="font-weight: 400">Enable Google reCAPTCHA</li>
<li style="font-weight: 400">Email notification for customers when the question is answered</li>
<li style="font-weight: 400">Send customized emails</li>
</ul>
<h3>Display FAQs on Your Product Page</h3>
AI Product FAQs and Questions lets you display product-specific FAQs directly on your product pages. Add FAQs manually from the backend and assign them to relevant products. It reduces support requests and gives customers the confidence to make informed purchase decisions.
<img class="size-medium wp-image-18734006417020 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Display-FAQs-on-Your-Product-Page.png?w=896" alt="Display FAQs on Your Product Page" width="896" height="625" />
<h3>Generate FAQs Instantly with AI</h3>
The built-in AI generation feature creates relevant, product-specific FAQs in seconds. Simply trigger the AI from the backend and publish accurate, helpful answers to your product pages instantly. It saves time and ensures your product pages are always thorough and up to date. 
<img class="size-medium wp-image-18734006417021 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Generate-FAQs-Instantly-with-AI.png?w=834" alt="Generate FAQs Instantly with AI" width="834" height="848" />
<h3>Allow Customers to Ask Questions</h3>
The built-in Ask a Question form lets customers submit product-related questions directly from the product page. Shoppers can inquire about features, compatibility, pricing, or anything not covered in the FAQs. It gives customers the clarity they need before placing an order.
<img class="size-medium wp-image-18734006417022 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Allow-Customers-to-Ask-Questions.png?w=896" alt="Allow Customers to Ask Questions" width="896" height="380" />
<h3>Public and Private Questions</h3>
Customers can choose to ask questions publicly or privately. Private questions stay between the customer and the store admin, building trust and encouraging more open communication. It gives shoppers the confidence to ask without hesitation.
<img class="size-medium wp-image-18734006417026 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Public-and-Private-Questions.png?w=896" alt="Public and Private Questions" width="896" height="340" />
<h3>Approve or Disapprove Questions</h3>
Allows you to approve or disapprove customer questions directly from the backend. Questions submitted by customers can be reviewed manually before publishing, giving you full control over what appears on the product page.
<img class="size-medium wp-image-18734006417028 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Approve-or-Disapprove-Questions.png?w=859" alt="" width="859" height="73" />
<h3>Allow Likes and Dislikes</h3>
The likes and dislikes feature lets shoppers rate responses, pushing the most relevant answers to the top. It helps customers find useful answers faster and improves the overall browsing experience.
<img class="size-medium wp-image-18734006417031 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Allow-Likes-and-Dislikes.png?w=896" alt="Allow Likes and Dislikes" width="896" height="231" />
<h3>Enable Google reCAPTCHA</h3>
Google reCAPTCHA integration secures the question form against spam submissions. Configure it easily by entering your site and secret key, ensuring only genuine questions come through.
<img class="size-medium wp-image-18734006417032 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Enable-Google-reCAPTCHA.png?w=896" alt="Enable Google reCAPTCHA" width="896" height="241" />
<h3>Notify Customers via Email</h3>
The FAQ plugin for WooCommerce automatically sends email notifications to customers as soon as the store admin responds. It keeps customers engaged, brings them back to the product page at the right time, and gives them the nudge they need to place an order.
<img class="size-medium wp-image-18734006417033 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Notify-Customers-via-Email.png?w=430" alt="Notify Customers via Email" width="430" height="413" />
<h3>Display Answers in My Account Page</h3>
Customers can view the answers to their submitted questions directly from their account page. It makes it easy for shoppers to revisit previous responses without having to navigate back to the product page.
<img class="size-medium wp-image-18734006417034 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Display-Answers-in-My-Account-Page.png?w=896" alt="Display Answers in My Account Page" width="896" height="266" />
<h3>Customize Email Notifications</h3>
Send personalized email notifications to your customers upon answering their questions. You can customize the subject and body of the email according to your personal preferences.
<img class="size-medium wp-image-18734006417035 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Customize-Email-Notifications.png?w=896" alt="Customize Email Notifications" width="896" height="497" />

AI Product FAQs and Questions

Add a dedicated FAQ tab to your WooCommerce product pages, generate FAQs instantly with AI, or let customers submit their own questions directly on the product page.

<div class="woo-sc-box info">This extension requires a LiveChat subscription. <a href="https://accounts.livechatinc.com/signup/credentials/?a=woocommerce&utm_source=woocommerce.com&utm_medium=referral&utm_campaign=woocommerce_listing" target="_blank" rel="noopener">Sign up for a free 14-day trial</a>.</div>
<h2>What is LiveChat?</h2>
LiveChat is a customer support tool that enables businesses to engage with their customers, increase sales and satisfaction through multiple channels like your store, WhatsApp, Instagram, and Messenger.
The way it works is simple: you integrate a live chat feature on your website, and then wait for your visitors to initiate a conversation or, if you prefer, invite them to chat. This will result in happier customers, resolved issues, and increased sales for you.
<img class="alignnone wp-image-18734003308261 size-large" src="https://woocommerce.com/wp-content/uploads/2015/11/grafika-listing-1.png?w=980" alt="Live chat for WooCommerce" width="980" height="745" />
Engage your customers while they browse your store with coupons, deals, and announcements using the automated chat invitations feature. Improve the look of your store with a modern chat interface, customizable chat buttons, and attractive designs. With LiveChat, you can connect with your customers asynchronously, even after business hours. This means you can maintain communication without needing to be available 24/7.
<img class="alignnone wp-image-18734003308269 size-large" src="https://woocommerce.com/wp-content/uploads/2015/11/grafika-listing-2.png?w=980" alt="Live Chat for WooCommerce store" width="980" height="745" />
When chatting with a customer, you can see their previous order details, shipping address, total amount, product information, and quantity of products right next to your conversation. This helps you quickly understand the customer’s situation and suggest complementary products or provide assistance more efficiently.
Installation 
<ul>
<li>Download, activate, and <a href="https://www.livechatinc.com/kb/woocommerce-integration-tutorial/?a=woocommerce&utm_source=woocommerce.com&utm_medium=referral&utm_campaign=woocommerce_listing" target="_blank" rel="noopener">install this extension</a>.
<li>Create a <a href="https://accounts.livechatinc.com/signup/credentials/?a=woocommerce&utm_source=woocommerce.com&utm_medium=referral&utm_campaign=woocommerce_listing" target="_blank" rel="noopener">LiveChat account</a> or log into an existing account.</li>
</ul>
Give suggestions, guide your customers through the purchasing process, and grow sales with LiveChat.

LiveChat for WooCommerce

Increase average order value and overall sales through live chat support.

AI Product FAQs and Questions vs LiveChat for WooCommerce