<h2 class="wp-block-heading">Give Every Shopper an Instant Answer — Around the Clock, All Year Round</h2>
<p><span style="font-weight: 400">Every unanswered question is a potential lost sale. When a shopper can’t quickly find the information they need — whether it’s about sizing, ingredients, compatibility, or shipping — they leave. With Amaya Chatbot AI for WooCommerce, your store has a knowledgeable, always-on assistant that answers product questions instantly, guides customers to the right items, and keeps conversations moving toward purchase, without adding a single person to your support team.</span></p>
<p><span style="font-weight: 400">Take a health and wellness store selling a range of supplements and vitamins as an example. A first-time visitor isn’t sure which protein powder is right for their dietary needs — Amaya answers the question immediately, based on the store’s actual product descriptions and content. A returning customer wants to know whether their usual brand is back in stock — Amaya checks and responds in seconds. A third shopper is comparing two products side by side and needs a quick explanation of the difference — Amaya provides it, and suggests the one that better fits what they’ve described. All of this happens without a support ticket, without a waiting time, and without any manual input from the store team.</span></p>
<p><span style="font-weight: 400">The result? Fewer abandoned browsing sessions, more confident buying decisions, and a support team that’s free to focus on the issues that actually need a human.</span></p>
<p><b>With Amaya Chatbot AI, your store can:</b></p>
<ul class="wccom-tick-list-primary">
<li><strong>Answer product questions 24/7, trained on your live catalogue</strong></li>
<li><strong>Recommend relevant products and guide customers toward purchase</strong></li>
<li><strong>Handle queries in multiple languages for global stores</strong></li>
<li><strong>Customise the chatbot’s appearance to match your store branding</strong></li>
<li><strong>Extend the knowledge base with FAQs, pages, and custom content (PRO)</strong></li>
<li><strong>Keep the knowledge base automatically up to date as products change (PRO)</strong></li>
<li><strong>Launch preset conversation starters grouped by topic (PRO)</strong></li>
<li><strong>Review customer chat history to understand what shoppers are asking (PRO)</strong></li>
</ul>
<hr class="wccom-product-heading__hr" />
<h2>Who Is This For?</h2>
<p>Perfect for: fashion and apparel stores, health and supplement retailers, beauty and skincare brands, electronics and tech shops, pet supply stores, home and furniture businesses, digital product sellers, and any WooCommerce store that wants to answer product questions instantly, reduce support overhead, and help customers make faster, more confident buying decisions — without hiring additional staff.</p>
<h2>Overview</h2>
<p>Amaya Chatbot AI is the first AI chatbot built specifically for WooCommerce — not adapted from a generic live chat tool, but designed from the ground up to understand your product catalogue and answer the questions your customers actually ask. Powered by OpenAI’s GPT models and trained directly on your product content, Amaya gives shoppers instant, accurate, human-like responses around the clock. It recommends products, handles pre-sale queries, and reduces the volume of repetitive support tickets — all from a customizable chat widget that lives directly in your store. Start for free, and upgrade to PRO when you’re ready for advanced knowledge base control, automatic syncing, chat history, and more.</p>
<h2>How can your business benefit?</h2>
<h3>Answer Every Product Question — Without Hiring Extra Support Staff</h3>
<p>Amaya handles customer queries around the clock — including evenings, weekends, and peak traffic periods when your team isn’t available. Instead of waiting hours for an email reply or navigating a static FAQ page, shoppers get instant, accurate answers to their product questions the moment they ask. The result is a measurable reduction in support volume and the ability to handle growing traffic without growing your headcount.</p>
<p><img class="aligncenter wp-image-18734006387474 size-full" src="https://woocommerce.com/wp-content/uploads/2025/07/Amaya-Chatbox-2.png" alt="Amaya chat box" width="381" height="744" /></p>
<h3>Instant, Accurate Answers Trained on Your WooCommerce Product Catalogue</h3>
<p>Unlike generic chatbots that rely on scripted responses, Amaya is trained directly on your product pages, FAQs, and store content. When a customer asks a specific question about an ingredient, a compatibility detail, or a sizing option, Amaya answers based on what’s actually in your catalogue — not a generic template. And with PRO’s automatic knowledge base sync, the chatbot stays up to date whenever products are added, changed, or removed.</p>
<h3>Turn Browsing Into Buying With AI-Powered Product Recommendations</h3>
<p>Amaya doesn’t just answer questions — it guides customers. By understanding what a shopper is looking for, it can suggest relevant products, highlight key differences between options, and help indecisive buyers reach a confident decision faster. This kind of interactive, personalised guidance is one of the most effective tools for improving conversion rates and increasing average order value on a WooCommerce store.</p>
<h2 id="h-top-3-features">Free version features</h2>
<h3>Seamless Integration With OpenAI</h3>
<p><span style="font-weight: 400">Connect Amaya to your OpenAI account in minutes by entering your API key in the plugin settings. No complex configuration, no developer required — just a secure connection to the world’s most capable AI language models.</span></p>
<h3>Customisable Chat Widget</h3>
<p><span style="font-weight: 400">Match the chatbot’s appearance to your store’s branding by adjusting colours, position, welcome message, and avatar. A chatbot that looks like it belongs to your store builds trust and encourages more shoppers to engage with it.</span></p>
<h3>Bulk Product Sync</h3>
<p>Sync your entire WooCommerce product catalogue to Amaya’s knowledge base in one click. This gives the chatbot an immediate, comprehensive understanding of every product you sell — so it can start answering customer questions accurately from day one.</p>
<h3>Chatbot Trained on Your Product Page Content</h3>
<p>Amaya is trained directly on your product descriptions, attributes, and page content — not a generic dataset. This means answers are specific to your store, your products, and your customers’ actual questions, not generic AI responses that could apply to any website.</p>
<div id='gallery-6' class='gallery galleryid-0 gallery-columns-3 gallery-size-thumbnail'><figure class='gallery-item'>
			<div class='gallery-icon landscape'>
				<a href='https://woocommerce.com/wp-content/uploads/2025/07/Assistant-instructions.png'><img width="150" height="150" src="https://woocommerce.com/wp-content/uploads/2025/07/Assistant-instructions.png?w=150&h=150&crop=1" class="attachment-thumbnail size-thumbnail" alt="" loading="lazy" /></a>
			</div></figure><figure class='gallery-item'>
			<div class='gallery-icon landscape'>
				<a href='https://woocommerce.com/wp-content/uploads/2025/07/Appearance-settings.png'><img width="150" height="150" src="https://woocommerce.com/wp-content/uploads/2025/07/Appearance-settings.png?w=150&h=150&crop=1" class="attachment-thumbnail size-thumbnail" alt="" loading="lazy" /></a>
			</div></figure>
		</div>

<h2 id="h-top-3-features">Pro version features</h2>
<h3>Extend the Knowledge Base With Any Post Types or Pages</h3>
<p>Go beyond product pages and train Amaya on any content in your WordPress site — blog posts, policy pages, guides, landing pages, and more. The more context Amaya has, the more accurate and helpful its responses become, particularly for questions about your store’s policies, shipping, or returns.</p>
<h3>Add Custom Content and FAQs</h3>
<p>Upload your own frequently asked questions, brand guidelines, or specific instructions to shape exactly how Amaya responds. This gives you precise control over tone, accuracy, and the type of information the chatbot shares — particularly useful for stores with complex products or strict compliance requirements.</p>
<h3>Automatic Knowledge Base Sync</h3>
<p>Whenever a product is added, updated, or deleted in your WooCommerce store, Amaya’s knowledge base updates automatically. No manual maintenance, no risk of the chatbot giving outdated information to customers — your AI assistant always reflects your current catalogue.</p>
<h3>Preset Questions Grouped by Topic</h3>
<p>Define a set of suggested questions that appear when customers open the chat widget, grouped by topic to make it easy to start a conversation. This reduces the barrier to engagement, particularly for first-time visitors who aren’t sure what to ask, and steers conversations toward the topics most likely to lead to a purchase.</p>
<h3>Customer Chat History</h3>
<p>Store and review the full history of customer conversations with Amaya. Understanding what questions your shoppers are asking — and how often — is one of the most valuable sources of insight for improving product descriptions, adding missing information to your catalogue, and identifying gaps in your store content.</p>
<h3>Configurable Chat History Retention</h3>
<p>Set how long customer chat histories are stored to suit your store’s data policies and GDPR requirements. Returning customers can also benefit from continuity, with the chatbot able to recall previous conversations to provide a more personalised experience.</p>
<h3>Post-Level Knowledge Base Control</h3>
<p>Choose exactly which individual posts, pages, or products are included in or excluded from Amaya’s knowledge base. This gives you granular control over what the chatbot knows and doesn’t know — useful for keeping draft content, internal pages, or outdated product information out of customer-facing responses.</p>
<h3>Extended System Prompt</h3>
<p>Add custom instructions to the underlying AI system prompt to fine-tune Amaya’s behaviour, tone, focus, and response style. This is the most powerful customisation available — giving technically confident store owners the ability to shape exactly how the AI behaves in every conversation.</p>
<div id='gallery-7' class='gallery galleryid-0 gallery-columns-4 gallery-size-thumbnail'><figure class='gallery-item'>
			<div class='gallery-icon landscape'>
				<a href='https://woocommerce.com/wp-content/uploads/2025/05/Add-data.png'><img width="150" height="150" src="https://woocommerce.com/wp-content/uploads/2025/05/Add-data.png?w=150&h=150&crop=1" class="attachment-thumbnail size-thumbnail" alt="" loading="lazy" /></a>
			</div></figure><figure class='gallery-item'>
			<div class='gallery-icon landscape'>
				<a href='https://woocommerce.com/wp-content/uploads/2025/05/Predefined-questions.png'><img width="150" height="150" src="https://woocommerce.com/wp-content/uploads/2025/05/Predefined-questions.png?w=150&h=150&crop=1" class="attachment-thumbnail size-thumbnail" alt="" loading="lazy" /></a>
			</div></figure><figure class='gallery-item'>
			<div class='gallery-icon landscape'>
				<a href='https://woocommerce.com/wp-content/uploads/2025/05/Post-sync.png'><img width="150" height="143" src="https://woocommerce.com/wp-content/uploads/2025/05/Post-sync.png?w=150&h=143&crop=1" class="attachment-thumbnail size-thumbnail" alt="" loading="lazy" /></a>
			</div></figure><figure class='gallery-item'>
			<div class='gallery-icon landscape'>
				<a href='https://woocommerce.com/wp-content/uploads/2025/05/Knowledge-base.png'><img width="150" height="150" src="https://woocommerce.com/wp-content/uploads/2025/05/Knowledge-base.png?w=150&h=150&crop=1" class="attachment-thumbnail size-thumbnail" alt="" loading="lazy" /></a>
			</div></figure>
		</div>

<p> </p>
<h2 class="wp-block-heading">Amaya in Action: How a WooCommerce Supplement Store Uses AI to Answer Product Questions 24/7</h2>
<p>A mid-sized health and wellness store selling over 200 supplement products faces a familiar challenge: customers have specific, often complex questions before they buy. Which magnesium supplement is best for sleep? Is this protein powder suitable for someone with a dairy allergy? What’s the difference between these two collagen products?</p>
<p>Before installing Amaya, these questions landed in the support inbox and often took hours to answer. By the time a reply arrived, the customer had either found a competitor or given up entirely.</p>
<p>After installing Amaya and syncing the product catalogue, the chatbot immediately begins handling these questions based on the store’s actual product descriptions and ingredient lists. The PRO plan’s automatic sync means that when a new product launches or an existing one is updated, Amaya’s knowledge base reflects the change within minutes. Preset question topics — set up in the back end — guide visitors toward the most common queries, and the chat history feature helps the store owner identify which product pages are missing key information.</p>
<p>The result: a dramatic reduction in pre-sale support emails, more confident customers, and a measurable improvement in conversion rate among shoppers who engage with the chatbot.</p>
<h2 id="h-setup-and-installation">Get started</h2>
<h3>Step 1 — Install the Plugin</h3>
<p>Purchase and install Amaya Chatbot AI for WooCommerce. The free version is available immediately. Upgrading to PRO unlocks the full feature set including automatic syncing, chat history, preset questions, and extended knowledge base control.</p>
<h3>Step 2 — Connect Your OpenAI Account</h3>
<p>Go to WooCommerce > Settings > Amaya Chatbot AI > Advanced and enter your OpenAI API key to activate the AI. This takes less than two minutes and gives Amaya access to the GPT models that power its conversations.</p>
<h3>Step 3 — Customize the Chat Widget</h3>
<p>Adjust the chatbot’s colours, position, welcome message, and avatar to match your store’s branding. A chatbot that looks like part of your store builds trust and gets more engagement.</p>
<h3>Step 4 — Sync Your Product Catalogue</h3>
<p>Run a one-click bulk product sync to load your entire WooCommerce catalogue into Amaya’s knowledge base. From this point, the chatbot is trained on your products and ready to start answering customer questions. PRO users can also extend the knowledge base with pages, FAQs, and custom content, and enable automatic syncing so it always stays current.</p>
<h3>That’s it. Your store now has a knowledgeable AI assistant answering product questions around the clock — turning more visitors into customers, and freeing your team to focus on what they do best.</h3>

Amaya Chatbot AI | GPT PRO

<p>Add a 24/7 AI chatbot to your WooCommerce store. Trained on your product catalogue. Answers customer questions instantly. Recommends the right products. Reduces support costs. Free to start, with a powerful PRO upgrade for growing stores.</p>

<h2><b>WooCommerce OTP Login and Registration</b></h2>
<p><span style="font-weight: 400">Hide your default login form and let customers log in with their mobile phone number through an OTP. This eliminates the need for passwords and usernames, allowing users to log in or register by only using their phone numbers. </span></p>
<p><span style="font-weight: 400">Customers will receive an OTP (one-time password) on their phone numbers to log in or register at the store. WooCommerce 2FA plugin helps you secure your website from brute force attacks and spam login attempts.</span></p>
<p><span style="font-weight: 400">The WooCommerce login before checkout plugin allows you to display a login form at the checkout page to force users to create an account or login before checkout.</span></p>
<p><span style="font-weight: 400">The WooCommerce OTP Login and Registration plugin offers enhanced security for user accounts by implementing two-factor authentication via one-time passwords (OTP). This feature strengthens login and registration processes, reducing the risk of unauthorized access and ensuring customer data remains protected. Additionally, it enhances user experience by streamlining the authentication process without compromising security.</span></p>
<h3><strong>Features List:</strong></h3>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Enable registration & login with a phone number on your store</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Add WooCommerce two-factor authentication to your website.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Verification with OTP</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Enable force login authentication before checkout</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Option to hide old login form</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">User information is saved in the WooCommerce users section</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Restrict to specific countries</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Existing users can log in with a phone number</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Customize the color and t</span><span style="font-weight: 400">e</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Two Factor Authentication</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Mobile responsive</span></li>
<li>Hide checkout form until user login (Classic Checkout only) <strong>NEW</strong></li>
</ul>
<div class="woo-sc-box normal" style="background-color: #beecba">This Plugin is fully compatible with HPOS(High-Performance Order Storage) and Multisite.</div>
<h3><b>Login with Phone Number Using OTP</b></h3>
<p><span style="font-weight: 400">The WooCommerce OTP login plugin allows users to easily log in by using their mobile number. Enter your number and an OTP will be sent to the phone number. Verify the OTP code and log in to the website with just your phone number.</span></p>
<p><img class="aligncenter wp-image-18734002651677 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/Allow-customers-to-login-with-a-phone-number.webp" alt="Login with Phone Number Using OTP" width="855" height="814" /></p>
<h3><b>Allow Customers to Register with a Phone Number</b></h3>
<p><span style="font-weight: 400">Customers can easily register on your store by using the WooCommerce registration with the phone number plugin. After you have verified the OTP, a popup will appear. Click on “Register as New User” and enter the email address for your account.</span></p>
<p><img class="aligncenter wp-image-18734002651678 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image4-2.png" alt="Allow Customers to Register with a Phone Number" width="701" height="389" /></p>
<h3><b>Existing Users can Log In Using Mobile Phone Number</b></h3>
<p><span style="font-weight: 400">The WooCommerce Login with Mobile plugin allows previously registered users to link email addresses with phone numbers. This makes it easy for existing users to log in using phone numbers. Once OTP is verified, a popup will appear. Click on the “Link Phone to Existing Account” and enter details.</span></p>
<p><img class="aligncenter wp-image-18734002651679 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image3-1.png" alt="Existing Users can Log In Using Mobile Phone Number" width="634" height="416" /></p>
<h3><b>Hide the Default Login Form</b></h3>
<p><span style="font-weight: 400">WooCommerce login with mobile number plugin enables admin to hide their old login form on the login page, giving customers only a mobile login/registration option.</span></p>
<p><img class="aligncenter wp-image-18734002651680 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image7-2.png" alt="Hide the Default Login Form" width="778" height="336" /></p>
<h3><b>User Information Saved in Users Section</b></h3>
<p><span style="font-weight: 400">Once the customer has entered their mobile number, the WooCommerce OTP login plugin saves the login credentials in the user’s section. This saves time for the customer when they attempt to log in the next time.</span></p>
<p><img class="aligncenter wp-image-18734002651681 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image1.png" alt="User Information Saved in Users Section" width="747" height="417" /></p>
<h3><b>Customize the color & text of the phone login button</b></h3>
<p><span style="font-weight: 400">To improve the user experience you can also customize the color and text of the mobile login button according to your website theme and personal preferences.</span></p>
<p><img class="aligncenter wp-image-18734002651682 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image5-1.png" alt="Customize the color & text of the phone login button" width="739" height="330" /></p>
<h3><b>Restrict to Specific Countries</b></h3>
<p><span style="font-weight: 400">WooCommerce OTP plugin empowers you to restrict the login with phone number functionality to specific countries depending on your location and intended audience.</span></p>
<p><img class="aligncenter wp-image-18734002651683 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image6-1.png" alt="Restrict to Specific Countries" width="834" height="343" /></p>
<h3><b>Choose from Three SMS Gateways</b></h3>
<p><span style="font-weight: 400">Store owners can choose between three leading SMS gateway services Firebase, Twilio, and MSG91. You can choose the right service that suits your customer base and geographical location.</span></p>
<p><img class="aligncenter wp-image-18734003433938 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/2024-03-20_13-04-37-1.png" alt="Choose from Three SMS Gateways" width="681" height="138" /></p>
<h3><b>Enable force login before checkout</b></h3>
<p><span style="font-weight: 400">The WooCommerce login before checkout forces users to log in before they checkout. The plugin automatically fetches all the customer information when they log in from the checkout page.</span></p>
<p><img class="aligncenter wp-image-18734002651685 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image2-2.png" alt="Enable force login before checkout" width="781" height="614" /></p>
<h3><b>Mobile responsive</b></h3>
<p><span style="font-weight: 400">Being mobile responsive, this extension offers a seamless mobile-ready experience to the customer with a faster response rate and more secure login. Customers can access their accounts with just a few taps.</span></p>
<h3><b>Benefits of Using the WooCommerce OTP Plugin</b></h3>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Easy & fast user registration for customers</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Users can register and log in directly with their phone numbers</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Avoids spam user registration on your website</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Saves customers time</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Users can log in without remembering their user ID and Password</span></li>
</ul>
<h2>Compatibility</h2>
<p>Our plugins are designed to be highly versatile and also compatible with the most commonly used themes, browsers, builders, and mobile views. We understand the importance of flexibility and integration when it comes to enhancing your website’s functionality. Our plugins can effortlessly integrate with the following:</p>
<h3>Themes Compatibility</h3>
<ul>
<li>Store Front</li>
<li>Avada</li>
<li>Flatsome</li>
<li>Porto</li>
<li>Woodmart</li>
<li>WooCommerce default theme</li>
<li>Divi</li>
</ul>
<h3>Builders</h3>
<ul>
<li>Bakery</li>
</ul>
<h3>Also Compatible with</h3>
<ul>
<li>Multi-Site</li>
<li>PHP 8</li>
<li>Mobile Layouts</li>
</ul>
<h3><strong>How to Get Started</strong></h3>
<ol>
<li>Purchase <strong>Registration & Login with Mobile Phone Number</strong> from WooCommerce.com.</li>
<li>Download and install the extension.</li>
<li>Activate the extension.</li>
<li>Go to the <strong>WooCommerce > Settings> Login with phone</strong> tab to enable and configure the settings.</li>
<li>Read the full installation guide <a href="https://woocommerce.com/document//registration-login-with-mobile-phone-number/">here</a>.</li>
</ol>
<h3>Requirements</h3>
<p>Minimum PHP version: 5.2</p>
<p> </p>
<table class="borderless">
<tbody>
<tr>
<td><img class="alignnone wp-image-18734002262567" src="https://woocommerce.com/wp-content/uploads/2014/08/unnamed-1.png?w=320" alt="WooCommerce Login with Phone - documentation" width="120" height="105" /></td>
<td>
<h2>Documentation</h2>
<p>Looking for assistance? Check out the extensive documentation for a complete understanding of the WooCommerce OTP Login plugin.</p>
<h4><a href="https://woocommerce.com/document/registration-login-with-mobile-phone-number/" target="_blank" rel="noopener">View documentation</a></h4>
</td>
</tr>
</tbody>
</table>
<table class="borderless">
<tbody>
<tr>
<td><img class="alignnone wp-image-18734002262567" src="https://fmablog.fmeaddons.com/wp-content/uploads/2023/10/Questions-and-Support.png" alt="woocommerce FmeAddons Support" width="120" height="105" /></td>
<td>
<h2>Questions and Support</h2>
<p>For Questions and Support: If you have inquiries before making a purchase or require assistance, don’t hesitate to contact our support team.</p>
<p><a href="mailto:support@fmeaddons.com">Send email</a></td>
</tr>
</tbody>
</table>

Registration & Login with Mobile Phone Number

<p>Enable WooCommerce 2FA by allowing users to log in and register with a mobile phone number with an OTP (One Time Password). Provide your customers with an easy and secure login method with the WooCommerce registration with the phone number plugin.</p>

Amaya Chatbot AI | GPT PRO vs Registration & Login with Mobile Phone Number