<h2><b>Blacklist Unwanted Customers from Your Store</b></h2>
<p>Not every order comes from a genuine customer. Fraudulent buyers, repeat offenders, and bad-faith shoppers cost you time, money, and inventory. Left unchecked, they lead to chargebacks, wasted fulfillment costs, and unnecessary strain on your support team. Blacklist for WooCommerce gives you a proactive way to stop these users before they ever reach checkout, without disrupting the experience for your legitimate customers.</p>
<p>Block customers using a wide range of conditions, including name, email address, phone number, IP address, billing country, shipping country, and order total range. Combine multiple conditions to build precise, targeted rules and choose exactly what happens when a match is detected: prevent the order, cancel it automatically, or block the customer from registering on your store altogether.</p>
<h2><b>Features of Blacklist for WooCommerce</b></h2>
<ul>
<li>Blacklist or block customers from your store</li>
<li>Block customers by first name, last name, or full name</li>
<li>Filter orders by email address or entire email domains</li>
<li>Restrict transactions linked to specific phone numbers</li>
<li>Block repeated purchase attempts from the same IP address</li>
<li>Restrict orders from specific billing or shipping countries</li>
<li>Set minimum and maximum order total limits to flag suspicious transactions</li>
<li>Create individual rules with custom names, priority settings, and status toggles</li>
<li>Combine multiple conditions within a single rule for more targeted blocking</li>
<li>Choose the action triggered when a rule is matched: block, cancel, or restrict registration</li>
<li>Display a custom customer-facing message when a block is applied</li>
<li>Monitor all blocked activity from a single dashboard</li>
<li>Search and filter detailed activity logs by name, email, IP address, or rule</li>
</ul>
<h2><b>Block Unwanted Customers from your Store</b></h2>
<p>Not every order comes from a genuine customer. Fraudulent buyers and bad-faith shoppers cost you time, money, and inventory. The Blacklist and Block plugin for WooCommerce lets you block customers by name, phone number, IP address, or country. When a match is detected, you choose what happens: prevent the order, cancel it automatically, or block the customer from registering altogether.</p>
<p><img class="alignnone size-medium wp-image-18734006557973" src="https://woocommerce.com/wp-content/uploads/2026/04/Block-Unwanted-Customers-from-your-Store.png?w=896" alt="Block Unwanted Customers from your Store" width="896" height="490" /></p>
<h2><b>Block Customers Using Multiple Conditions</b></h2>
<p>Every fraud case is different. Sometimes you need to stop a specific person, and other times you need to restrict entire regions. Blacklist and Block for WooCommerce lets you define precise blocking rules using one or more of the following criteria:</p>
<h3><b>First Name Blocking</b></h3>
<p>Target individuals by their billing first name. Add names one per line or as comma-separated values for quick bulk entry, which is useful when dealing with repeat offenders who share a common first-name pattern.</p>
<h3><b>Last Name or Full Name Matching</b></h3>
<p>Block by last name alone, or combine first and last name for more accurate, pinpoint matching. This reduces false positives and ensures legitimate customers with similar names aren’t caught in your rules.</p>
<h3><b>Phone Number Restrictions</b></h3>
<p>Some buyers swap emails and names but reuse the same phone number. Add specific numbers to your blocklist to catch these cases and stop suspicious orders before they go through.</p>
<h3><b>IP Address Blocking</b></h3>
<p>Prevent the same source from making repeated purchase attempts. Blocking by IP is particularly effective against automated bots, scripted attacks, and users who create multiple accounts to bypass other restrictions.</p>
<h3><b>Billing Country Filtering</b></h3>
<p>Restrict orders originating from high-risk or unsupported billing regions. Ideal for merchants who have identified specific countries as consistent sources of chargebacks or fraudulent activity.</p>
<h3><b>Shipping Country Control</b></h3>
<p>Define exactly where your products can and cannot be shipped. Whether you’re managing logistics limitations or avoiding problematic delivery regions, shipping country rules give you direct control over your order destinations.</p>
<h3><b>Order Total Range Blocking</b></h3>
<p>Set a minimum and maximum order total to block orders that fall outside your accepted range automatically. This is particularly useful for flagging unusually large orders that may indicate fraud, or suspiciously small orders that could be testing stolen payment details.</p>
<p><img class="alignnone size-medium wp-image-18734006557971" src="https://woocommerce.com/wp-content/uploads/2026/04/Block-Customers-Using-Multiple-Conditions.png?w=869" alt="Block Customers Using Multiple Conditions" width="869" height="382" /> <img class="alignnone size-medium wp-image-18734006557974" src="https://woocommerce.com/wp-content/uploads/2026/04/Block-Customers-Using-Conditions.png?w=865" alt="Block Customers Using Conditions" width="865" height="335" /></p>
<h2><b>Create Rules to Manage Your Blacklist</b></h2>
<p>Blacklist for WooCommerce gives you a structured, rule-based system to manage who can and cannot place orders on your store. Each rule comes with its own name, status toggle, priority setting, and optional customer-facing error message, giving you complete control over how and when each rule is applied.</p>
<p>Define your conditions using customer identity fields such as first name, last name, email, phone number, and IP address. You can also filter by billing country, shipping country, and order total range to cover location-based and value-based restrictions. Combine any of these fields together to create precise, targeted rules that match exactly the type of order or customer you want to block.</p>
<p><img class="alignnone size-medium wp-image-18734006557975" src="https://woocommerce.com/wp-content/uploads/2026/04/Create-Rules-to-Manage-Your-Blacklist.png?w=896" alt="Create Rules to Manage Your Blacklist" width="896" height="237" /></p>
<h2><b>Keep Track of Activity Logs in a Dashboard</b></h2>
<p>Get a real-time overview of every blocked action from a single dashboard. Track blocked emails, IP addresses, names, and countries alongside your total blocked actions and active rules. Dig deeper with a detailed activity log that records the date, username, email, action type, and IP address for every blocked event, with search and filter options to quickly spot repeat offenders and refine your blocking strategy over time.</p>
<p><img class="alignnone size-medium wp-image-18734006557972" src="https://woocommerce.com/wp-content/uploads/2026/04/Keep-Track-of-Activity-Logs-in-a-Dashboard.png?w=896" alt="Keep Track of Activity Logs in a Dashboard" width="896" height="301" /></p>

Blacklist and Block Customers and Orders

<h2><b>Blacklist unwanted customers based on name, IP address, phone number, or email. Reduce spam traffic and stop fraudulent orders before they reach checkout.</b></h2>

<p>Stores selling products to B2B and B2C customers must often adjust product prices and catalog visibility for different user roles. However, before that, they must assign user roles to hundreds and thousands of customers. This extension allows you to display a user role dropdown on the registration page to allow customers to choose their role. Previously registered customers can change their user role from the “My Account” page.</p>
<p>You can display selected user roles in the dropdown, enable manual approval for specific user roles, and leave the rest for auto-approval.</p>
<div class="woo-sc-box normal">If you want to add custom registration fields and user roles dropdown along with approve new user, please buy our <a href="https://woocommerce.com/products/custom-user-registration-fields-for-woocommerce/">Custom Registration Fields Extension</a></div>
<h3 id="item-description__main-features-included-in-choose-user-roles-plugin"><strong>Features</strong></h3>
<ul>
<li>Display a user role dropdown on the registration and checkout page (account creation section).</li>
<li>Display selected user roles in the dropdown.</li>
<li>Option to auto-approve and manually approve user roles.</li>
<li>Allow/disallow customers to request a user role from my account page.</li>
<li>Email notifications for admins and customers.</li>
<li>Display custom messages to notify users about user role status on the My Account page.</li>
<li>Customize field label.</li>
<li>Works for both WordPress and WooCommerce registration forms.</li>
</ul>
<p><img class="alignnone size-full wp-image-6334824" src="https://woocommerce.com/wp-content/uploads/2020/08/User-Roles-Dropdown-on-WooCommerce-Registration-Form.png" alt="User Roles Dropdown on WooCommerce Registration Form" width="870" height="559" /></p>
<h3><strong>Display selected user roles in dropdown:</strong></h3>
<p>Instead of showing all user roles, this extension enables you to show only relevant user roles in the dropdown and keep VIP user roles at the admin’s disposal, to assign from the backend as they see fit.</p>
<p><img class="alignnone size-full wp-image-6334853" src="https://woocommerce.com/wp-content/uploads/2020/08/Display-selected-user-role-in-dropdown-1.png" alt="Display selected user role in dropdown" width="855" height="901" /></p>
<h3><strong>Manual and auto-approval: </strong></h3>
<p>You can enable manual approval for specific user roles and keep the rest on auto-approval. This feature allows you to validate customers before they can enjoy the benefits of special user roles. The customer will be able to login and will be assigned the default user role until the new user role request is approved.</p>
<p><img class="alignnone size-full wp-image-6334860" src="https://woocommerce.com/wp-content/uploads/2020/08/Select-User-Role-for-manual-and-auto-approval.png" alt="Select User Role for manual and auto approval" width="798" height="413" /></p>
<h3>Add dropdown to My Account page</h3>
<p>This plugin allows you to display the same user roles dropdown on the My Account page. This is completely optional, given that you may not want to give your user the option of changing their role once it has been assigned.</p>
<p><img class="alignnone size-full wp-image-6334868" src="https://woocommerce.com/wp-content/uploads/2020/08/User-role-dropdown-in-my-account-page-woocommerce.png" alt="User role dropdown in my account page woocommerce" width="856" height="956" /></p>
<h3>Email and notification settings:</h3>
<p>You can customize the following emails and custom messages displayed on My Account page.</p>
<ul>
<li>Pending and declined status messages display on the My Account page under the user roles dropdown.</li>
<li>Email to admin when a new user registers and requests a user role that requires manual approval.</li>
<li>Email to the customer notifying them that a requested user role is awaiting approval.</li>
<li>Email to the customer when a requested user role is approved.</li>
<li>Email to the customer when a requested user role is declined.</li>
</ul>
<p><img class="alignnone size-full wp-image-6334891" src="https://woocommerce.com/wp-content/uploads/2020/08/Custom-Messages-on-my-account-page.png" alt="Custom Messages on my account page" width="792" height="429" /></p>
<p>You can enable/disable any email.</p>
<p><img class="alignnone size-full wp-image-6334889" src="https://woocommerce.com/wp-content/uploads/2020/08/Email-settings-for-user-roles.png" alt="Email settings for user roles" width="980" height="802" /></p>

Choose User Role at Registration

<p>Add a user role dropdown on the registration form to allow customers select the relevant role during registration.</p>

Blacklist and Block Customers and Orders vs Choose User Role at Registration