<h2><b>Blacklist Unwanted Customers from Your Store</b></h2>
<p>Not every order comes from a genuine customer. Fraudulent buyers, repeat offenders, and bad-faith shoppers cost you time, money, and inventory. Left unchecked, they lead to chargebacks, wasted fulfillment costs, and unnecessary strain on your support team. Blacklist for WooCommerce gives you a proactive way to stop these users before they ever reach checkout, without disrupting the experience for your legitimate customers.</p>
<p>Block customers using a wide range of conditions, including name, email address, phone number, IP address, billing country, shipping country, and order total range. Combine multiple conditions to build precise, targeted rules and choose exactly what happens when a match is detected: prevent the order, cancel it automatically, or block the customer from registering on your store altogether.</p>
<h2><b>Features of Blacklist for WooCommerce</b></h2>
<ul>
<li>Blacklist or block customers from your store</li>
<li>Block customers by first name, last name, or full name</li>
<li>Filter orders by email address or entire email domains</li>
<li>Restrict transactions linked to specific phone numbers</li>
<li>Block repeated purchase attempts from the same IP address</li>
<li>Restrict orders from specific billing or shipping countries</li>
<li>Set minimum and maximum order total limits to flag suspicious transactions</li>
<li>Create individual rules with custom names, priority settings, and status toggles</li>
<li>Combine multiple conditions within a single rule for more targeted blocking</li>
<li>Choose the action triggered when a rule is matched: block, cancel, or restrict registration</li>
<li>Display a custom customer-facing message when a block is applied</li>
<li>Monitor all blocked activity from a single dashboard</li>
<li>Search and filter detailed activity logs by name, email, IP address, or rule</li>
</ul>
<h2><b>Block Unwanted Customers from your Store</b></h2>
<p>Not every order comes from a genuine customer. Fraudulent buyers and bad-faith shoppers cost you time, money, and inventory. The Blacklist and Block plugin for WooCommerce lets you block customers by name, phone number, IP address, or country. When a match is detected, you choose what happens: prevent the order, cancel it automatically, or block the customer from registering altogether.</p>
<p><img class="alignnone size-medium wp-image-18734006557973" src="https://woocommerce.com/wp-content/uploads/2026/04/Block-Unwanted-Customers-from-your-Store.png?w=896" alt="Block Unwanted Customers from your Store" width="896" height="490" /></p>
<h2><b>Block Customers Using Multiple Conditions</b></h2>
<p>Every fraud case is different. Sometimes you need to stop a specific person, and other times you need to restrict entire regions. Blacklist and Block for WooCommerce lets you define precise blocking rules using one or more of the following criteria:</p>
<h3><b>First Name Blocking</b></h3>
<p>Target individuals by their billing first name. Add names one per line or as comma-separated values for quick bulk entry, which is useful when dealing with repeat offenders who share a common first-name pattern.</p>
<h3><b>Last Name or Full Name Matching</b></h3>
<p>Block by last name alone, or combine first and last name for more accurate, pinpoint matching. This reduces false positives and ensures legitimate customers with similar names aren’t caught in your rules.</p>
<h3><b>Phone Number Restrictions</b></h3>
<p>Some buyers swap emails and names but reuse the same phone number. Add specific numbers to your blocklist to catch these cases and stop suspicious orders before they go through.</p>
<h3><b>IP Address Blocking</b></h3>
<p>Prevent the same source from making repeated purchase attempts. Blocking by IP is particularly effective against automated bots, scripted attacks, and users who create multiple accounts to bypass other restrictions.</p>
<h3><b>Billing Country Filtering</b></h3>
<p>Restrict orders originating from high-risk or unsupported billing regions. Ideal for merchants who have identified specific countries as consistent sources of chargebacks or fraudulent activity.</p>
<h3><b>Shipping Country Control</b></h3>
<p>Define exactly where your products can and cannot be shipped. Whether you’re managing logistics limitations or avoiding problematic delivery regions, shipping country rules give you direct control over your order destinations.</p>
<h3><b>Order Total Range Blocking</b></h3>
<p>Set a minimum and maximum order total to block orders that fall outside your accepted range automatically. This is particularly useful for flagging unusually large orders that may indicate fraud, or suspiciously small orders that could be testing stolen payment details.</p>
<p><img class="alignnone size-medium wp-image-18734006557971" src="https://woocommerce.com/wp-content/uploads/2026/04/Block-Customers-Using-Multiple-Conditions.png?w=869" alt="Block Customers Using Multiple Conditions" width="869" height="382" /> <img class="alignnone size-medium wp-image-18734006557974" src="https://woocommerce.com/wp-content/uploads/2026/04/Block-Customers-Using-Conditions.png?w=865" alt="Block Customers Using Conditions" width="865" height="335" /></p>
<h2><b>Create Rules to Manage Your Blacklist</b></h2>
<p>Blacklist for WooCommerce gives you a structured, rule-based system to manage who can and cannot place orders on your store. Each rule comes with its own name, status toggle, priority setting, and optional customer-facing error message, giving you complete control over how and when each rule is applied.</p>
<p>Define your conditions using customer identity fields such as first name, last name, email, phone number, and IP address. You can also filter by billing country, shipping country, and order total range to cover location-based and value-based restrictions. Combine any of these fields together to create precise, targeted rules that match exactly the type of order or customer you want to block.</p>
<p><img class="alignnone size-medium wp-image-18734006557975" src="https://woocommerce.com/wp-content/uploads/2026/04/Create-Rules-to-Manage-Your-Blacklist.png?w=896" alt="Create Rules to Manage Your Blacklist" width="896" height="237" /></p>
<h2><b>Keep Track of Activity Logs in a Dashboard</b></h2>
<p>Get a real-time overview of every blocked action from a single dashboard. Track blocked emails, IP addresses, names, and countries alongside your total blocked actions and active rules. Dig deeper with a detailed activity log that records the date, username, email, action type, and IP address for every blocked event, with search and filter options to quickly spot repeat offenders and refine your blocking strategy over time.</p>
<p><img class="alignnone size-medium wp-image-18734006557972" src="https://woocommerce.com/wp-content/uploads/2026/04/Keep-Track-of-Activity-Logs-in-a-Dashboard.png?w=896" alt="Keep Track of Activity Logs in a Dashboard" width="896" height="301" /></p>

Blacklist and Block Customers and Orders

<h2><b>Blacklist unwanted customers based on name, IP address, phone number, or email. Reduce spam traffic and stop fraudulent orders before they reach checkout.</b></h2>

<p><strong>Smart Email Recipients</strong> for WooCommerce gives you complete control over how your store emails are routed — ensuring the right people receive the right notifications based on what customers purchase.</p>
<p>By default, WooCommerce sends emails to fixed recipients. This plugin replaces that limitation with a flexible rule-based system that dynamically assigns recipients depending on products or categories in each order.</p>
<hr />
<h3>Route Emails Based on Products</h3>
<p>Create rules that trigger when specific products are included in an order.<br />
This allows you to notify the exact team members responsible for handling those products — whether it’s sales, fulfillment, or support.</p>
<hr />
<h3>Use Product Categories for Smarter Automation</h3>
<p>Instead of selecting products one by one, you can assign recipients based on entire categories.</p>
<p>This is especially useful for:</p>
<ul>
<li>Stores with large or frequently updated catalogs</li>
<li>Teams organized by product type</li>
<li>Automating workflows without constant rule updates</li>
</ul>
<hr />
<h3>Full Control Over To, CC, and BCC</h3>
<p>For every rule, you can define recipients across:</p>
<ul>
<li><strong>To</strong> – primary recipients</li>
<li><strong>CC</strong> – additional visible recipients</li>
<li><strong>BCC</strong> – hidden recipients</li>
</ul>
<p>This gives you complete flexibility to structure internal and external communications exactly how you need.</p>
<hr />
<h3>Flexible Recipient Selection</h3>
<p>Choose how recipients are assigned:</p>
<ul>
<li>Select individual users directly</li>
<li>Include users based on their roles (e.g., Shop Managers, Editors)</li>
<li>Add custom email addresses manually</li>
</ul>
<p>You can also combine all these options within the same rule.</p>
<hr />
<h3>Create Multiple Rules with Ease</h3>
<p>Build unlimited rules to match different scenarios in your store.</p>
<p>Each rule can:</p>
<ul>
<li>Target specific products or categories</li>
<li>Define its own recipients</li>
<li>Apply to selected WooCommerce emails</li>
</ul>
<p>This allows you to create highly customized email flows for every type of order.</p>
<hr />
<h3>Apply Rules to Specific WooCommerce Emails</h3>
<p>Choose exactly which emails each rule should affect, such as:</p>
<ul>
<li>New Order</li>
<li>Processing Order</li>
<li>Completed Order</li>
<li>Customer notifications</li>
</ul>
<p>This ensures recipients only receive relevant emails — no unnecessary noise.</p>
<hr />
<h3>Works for Bulk and Product-Level Control</h3>
<ul>
<li>Configure global rules that apply across your store</li>
<li>Add product-level recipient settings for more granular control</li>
</ul>
<p>This combination gives you both flexibility and precision.</p>
<hr />
<h3>Real-World Use Cases</h3>
<ul>
<li>Send order emails to different vendors based on purchased products</li>
<li>Notify warehouse teams based on product categories</li>
<li>Alert specific staff members when high-priority items are ordered</li>
<li>Automatically include managers or supervisors in CC/BCC</li>
<li>Route customer-related emails to dedicated support teams</li>
</ul>
<hr />
<h3>Why Use Smart Email Recipients?</h3>
<p>Managing email notifications in WooCommerce can quickly become messy as your store grows.<br />
This plugin helps you organize and automate your email flow, reducing manual work and ensuring nothing is missed.</p>

Smart Email Recipients

<p>Automatically route WooCommerce emails to the right recipients based on purchased products or categories.<br data-start="371" data-end="374" />Add dynamic To, CC, and BCC recipients using flexible rules and conditions.</p>

Blacklist and Block Customers and Orders vs Smart Email Recipients