<ul class="wccom-tick-list-primary">
<li><b>Block Customers by Name</b> ― <span style="font-weight: 400">Instantly stop suspicious purchases by filtering out known or repeat-offender names.</span></li>
<li><b>Email Address Blacklisting</b> ― <span style="font-weight: 400">Automatically reject orders from flagged email addresses to prevent spam and fraud. Block individual emails, whole domains, or use wildcards to catch any variation — no fraudulent order gets through.</span></li>
<li><b>Phone Number Filtering</b> ― <span style="font-weight: 400">Block transactions from phone numbers linked to previous fraud or abuse.</span></li>
<li><b>Custom Rule Combinations</b> ― <span style="font-weight: 400">Combine name, email, and phone filters to build precise, flexible blocking rules.</span></li>
</ul>
<hr />
<h2>Why Block Fraudulent Orders in WooCommerce?</h2>
<p><span style="font-weight: 400">Fraud, spam, and repeat refund abusers can quietly eat away at your profits. The WooCommerce Blacklist extension gives you full control over who can place orders — so you stop high-risk users before they ever reach checkout.</span></p>
<ul class="wccom-tick-list-secondary">
<li class="whitespace-normal break-words"><b>Reduce Chargebacks</b> — <span style="font-weight: 400">Block high-risk customers before they complete a purchase.</span></li>
<li class="whitespace-normal break-words"><b>Save on Processing Fees</b> — <span style="font-weight: 400">Avoid paying transaction costs or refunds on orders you know you’ll cancel.</span></li>
<li class="whitespace-normal break-words"><b>Protect Your Store’s Reputation</b> — <span style="font-weight: 400">Prevent chaos caused by fake customers and repeat offenders.</span></li>
<li class="whitespace-normal break-words"><b>Improve the Shopping Experience</b> — <span style="font-weight: 400">Prevent disruptions caused by spam orders and fake accounts abusing the checkout process.</span></li>
</ul>
<h2><b>How the WooCommerce Blacklist Plugin Works</b></h2>
<p class="whitespace-pre-wrap break-words"><span style="font-weight: 400">WooCommerce Blacklist is easy to set up and built for store owners — not developers. You can now enforce customer filtering rules without touching a line of code.</span></p>
<p><span style="font-weight: 400">It all happens behind the scenes, so your store stays secure and your customer experience seamless.</span></p>
<ul class="wccom-tick-list-secondary">
<li class="whitespace-normal break-words"><span style="font-weight: 400">Add names, email addresses, or phone numbers to your blacklist.</span></li>
<li class="whitespace-normal break-words"><span style="font-weight: 400">Combine multiple criteria for more advanced blocking rules.</span></li>
<li class="whitespace-normal break-words"><span style="font-weight: 400">The system automatically stops matching users during checkout — no manual review required.</span></li>
<li class="whitespace-normal break-words"><span style="font-weight: 400">Display a professional message when a customer is blocked.</span></li>
</ul>
<h2><b>Built for Store Owners</b></h2>
<p><span style="font-weight: 400">WooCommerce Blacklist doesn’t just protect your store—it does it gracefully.</span></p>
<p><span style="font-weight: 400">Deliver a professional experience, even when blocking access. You can show custom messages to blocked users, explaining why they can’t complete a purchase, helping you stay secure </span><i><span style="font-weight: 400">and</span></i><span style="font-weight: 400"> customer-friendly.</span></p>
<p><img class="alignnone wp-image-18734005091830 size-medium" src="https://woocommerce.com/wp-content/uploads/2025/03/Screenshot-2025-03-26-115347.png?w=896" alt="WooCommerce checkout screen showing blocked customer error message from Blacklist plugin" width="896" height="699" /></p>
<h2 class="text-xl font-bold text-text-200 mt-1 -mb-0.5">Fully Compatible with WooCommerce Blocks</h2>
<p class="whitespace-pre-wrap break-words"><span style="font-weight: 400">Blacklist for WooCommerce works seamlessly with both the classic WooCommerce checkout and the newer WooCommerce Blocks checkout. No matter which version you use, protection remains consistent and reliable. </span><span style="font-weight: 400"><br />
</span><span style="font-weight: 400"><br />
</span><span style="font-weight: 400">No extra setup required.</span></p>
<h2>How to Block Fraudulent Customers Automatically on WooCommerce</h2>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="alignnone" src="https://woocommerce.com/wp-content/uploads/2025/03/blacklist-for-woocommerce-block-customers-by-name.png?w=300" alt="Blocked customer name example in WooCommerce Blacklist plugin" width="300" height="184" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2><b>Name-Based Blocking</b></h2>
<p><span style="font-weight: 400">Prevent repeat offenders or abusive customers from placing orders by blocking purchases based on full name. This is ideal for dealing with individuals who use multiple email addresses but the same name across transactions. </span></p>
</div>
</div>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="alignnone" src="https://woocommerce.com/wp-content/uploads/2025/03/blacklist-for-woocommerce-email-address-blacklisting.png?w=300" alt="Blocked email address example in WooCommerce Blacklist plugin" width="300" height="184" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2><b>Email Address Filtering</b></h2>
<p><span style="font-weight: 400">Block specific email addresses or entire domains to prevent spam orders in WooCommerce, fake signups, and fraudulent accounts. Great for preventing abuse from disposable or blacklisted email providers. You can also add wildcard rules to block all emails from a specific domain name at once.</span></p>
</div>
</div>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="alignnone" src="https://woocommerce.com/wp-content/uploads/2025/03/blacklist-for-woocommerce-phone-number-filtering.png?w=300" alt="Blocked phone number example in WooCommerce Blacklist plugin" width="300" height="184" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2><b>Phone Number Screening</b></h2>
<p><span style="font-weight: 400">Identify and block transactions tied to suspicious or high-risk phone numbers. Especially useful when names or emails vary, but the buyer reuses the same phone across orders. </span></p>
</div>
</div>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="alignnone" src="https://woocommerce.com/wp-content/uploads/2025/03/blacklist-users-based-on-ip-address.png?w=300" alt="Blacklist users based on their IP Address" width="300" height="184" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2><b>Block by IP Address</b></h2>
<p><span style="font-weight: 400">You can block specific IP addresses to prevent unwanted purchases from particular users or locations. This blocking feature is especially useful for stopping fraudulent transactions, preventing repeated chargebacks, restricting access from certain geographic regions, or blocking automated bot attacks that attempt to exploit your payment system.</span></p>
</div>
</div>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="alignnone" src="https://woocommerce.com/wp-content/uploads/2025/03/activity-log.png?w=300" alt="Track all purchase attempts from banned users" width="300" height="184" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2><b>Track Blocked Purchase Attempts</b></h2>
<p><span style="font-weight: 400">Check your logs to identify blacklisted users who attempted to make purchases. This monitoring is particularly useful for tracking behavioral patterns, identifying repeat offenders, detecting coordinated fraud attempts, and gathering data to refine your blocking strategies.</span></p>
</div>
</div>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="alignnone" src="https://woocommerce.com/wp-content/uploads/2025/03/display-a-custom-message-to-blocked-users.png?w=300" alt="Track all purchase attempts from banned users" width="300" height="184" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2><b>Add your Custom Ban Message</b></h2>
<p><span style="font-weight: 400">Customize the message displayed to blocked users to maintain professional customer relationships. Instead of revealing the actual ban reason, you can craft polite, diplomatic messages that preserve your brand reputation while still preventing unwanted transactions.</span></p>
</div>
</div>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="alignnone" src="https://woocommerce.com/wp-content/uploads/2025/03/order-metabox-for-instant-blocking.png?w=300" alt="You can enable the metabox within the orders page to instantly block any user by Full Name, Phone Number, or IP Address directly from their order details" width="300" height="184" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2><b>Enable Metabox Within Orders Page</b></h2>
<p><span style="font-weight: 400">You can enable the metabox within the orders page to instantly block any user by Full Name, Phone Number, or IP Address directly from their order details. This convenient feature streamlines your workflow by eliminating the need to navigate to separate settings pages when you identify problematic customers.</span></p>
</div>
</div>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="alignnone" src="https://woocommerce.com/wp-content/uploads/2025/03/blacklist-for-woocommerce-custom-rule-combinations.png?w=300" alt="Blacklist users based on their IP Address" width="300" height="184" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2><b>Custom Rules Combinations</b></h2>
<p><span style="font-weight: 400">Combine filters for name, email, and phone to create powerful, flexible rules tailored to your business. Block customers using any combination and fine-tune your settings for highly targeted customer restrictions in WooCommerce.<br />
</span></p>
</div>
</div>
<h2>Ready to take control of your checkout?</h2>
<p>WooCommerce Blacklist is already helping stores like yours prevent fake orders, chargebacks, and unnecessary support headache</p>
<p>Start blocking fraudulent customers today — and keep bad buyers out while protecting your profits.</p>

Blacklist

<p><strong>Take control of who shops in your store.</strong></p>
<p>WooCommerce Blacklist lets you block specific customers by email, phone number, or full name — stopping spam orders, fraud, and repeat offenders before they reach checkout.</p>
<p>Protect your business from chargebacks, abusive buyers, and fake orders with a powerful, flexible tool built for proactive fraud prevention in WooCommerce.</p>

<h2>WooCommerce Store Credit & Loyalty System – Turn First-Time Buyers Into Repeat Customers</h2>
<p>Account Funds lets you create a complete store credit, cashback, and customer rewards system for WooCommerce. Award cashback on purchases, reward milestone actions like signups and reviews, issue refunds as store credit, sell prepaid store credit products, and let customers top up their balance. Everything you need to keep revenue in your ecosystem and customers coming back.</p>
<figure id="attachment_18734006174337" aria-describedby="caption-attachment-18734006174337" style="width: 896px" class="wp-caption alignnone"><img class="wp-image-18734006174337 size-medium" title="Account Funds checkout with store credit" src="https://woocommerce.com/wp-content/uploads/2012/08/Add-new-cashback-reward-‹-wc98-—-WordPress-2026-01-03-at-4.04.41-PM.png?w=896" alt="Adding cashback rewards with Account Funds for WooCommerce" width="896" height="280" /><figcaption id="caption-attachment-18734006174337" class="wp-caption-text">Adding cashback rewards with Account Funds for WooCommerce</figcaption></figure>
<h2></h2>
<h2 style="color: #f5247d">What You Can Do With Account Funds</h2>
<ul>
<li><strong>Cashback rewards on purchases</strong>: Award store credit when customers pay for orders or purchase specific products. You can set percentage-based or fixed amounts, and the eligibility system lets you control minimum order values, restrict to specific product categories, or exclude sale items and coupon orders.</li>
<li><strong>Milestone rewards for customer actions</strong>: Give store credit when customers register an account or leave product reviews. Great for building loyalty from day one.</li>
<li><strong>Partial payments with store credit</strong>: Customers can apply their available balance and pay the difference with credit card, PayPal, or any other WooCommerce payment gateway. No all-or-nothing restrictions that frustrate shoppers who don’t have enough balance to cover the full order.</li>
<li><strong>Refund to store credit</strong>: Issue refunds instantly to customer balances instead of waiting 3-10 business days for payment processor refunds. Keeps revenue in your store while giving customers immediate resolution.</li>
<li><strong>Store credit products</strong>: Sell prepaid store credit at full price or discounted, which works well for WooCommerce gift cards, B2B prepayment accounts, or promotional bundles (for example, customers pay $80 for $100 credit).</li>
<li><strong>My Account top-up</strong>: Customers can add funds directly from their account page. You control the minimum and maximum top-up amounts.</li>
<li><strong>Admin balance management</strong>: View all customer store credit balances at a glance from the WordPress Users screen, make manual adjustments, and track complete transaction history for accounting and customer service.</li>
<li><strong>WooCommerce Subscriptions compatibility</strong>: Works with <a href="https://woocommerce.com/products/woocommerce-subscriptions/">WooCommerce Subscriptions</a> and <a href="https://woocommerce.com/products/constellation/">Constellation</a> for prepaid subscription payments and recurring credit awards as part of a membership.</li>
</ul>
<h2 style="color: #f5247d">Why Store Credit Beats Points Programs</h2>
<p>Points-based WooCommerce loyalty programs add complexity. Customers need to understand conversion rates, remember point values, and do math at checkout. Store credit is simpler: $10 credit means $10 off. No confusion, no friction.</p>
<p><strong>Account Funds advantages over WooCommerce points and rewards plugins:</strong></p>
<ul>
<li><strong>Real currency, not abstract points</strong>: Customers see “$15.00 balance” not “1,500 points.” No conversion confusion at checkout.</li>
<li><strong>Flexible award triggers</strong>: Cashback on orders, product purchases, account registration, and reviews. You configure exactly when and how credit is earned.</li>
<li><strong>Works like a payment gateway</strong>: Store credit appears at checkout alongside credit cards and PayPal. Customers understand it immediately because it behaves like any other payment method.</li>
<li><strong>Refund workflow built-in</strong>: Turn refunds into future purchases with one click. Most points plugins don’t handle this use case at all.</li>
<li><strong>B2B prepayment ready</strong>: Wholesale customers can prepay with store credit products. No points-to-dollars conversion needed for invoicing or accounting.</li>
</ul>
<h2>Common Use Cases</h2>
<h3>Customer Loyalty & Retention</h3>
<p>Award cashback on all orders to encourage repeat purchases. Customers who have a store credit balance are significantly more likely to return than those who don’t, since they’ve already got money in your store.</p>
<h3>Registration Incentives</h3>
<p>Give store credit when customers create an account. This converts guest checkouts into registered customers you can market to, and the credit balance gives them a reason to come back.</p>
<h3>Review Rewards</h3>
<p>Award store credit for each product review. You’re building social proof while giving customers a reason to engage after purchase. Set it to $2, $5, or whatever makes sense for your margins.</p>
<h3>Refund Retention</h3>
<p>Offer refunds as store credit instead of processing payment gateway refunds. You keep the revenue in your ecosystem while resolving customer issues faster than traditional refund processing.</p>
<h3>Gift Cards & Prepaid Credit</h3>
<p>Sell store credit products as WooCommerce gift cards. Customers can purchase credit for themselves or as gifts for others, and the balance applies automatically at checkout without coupon codes.</p>
<h3>B2B & Wholesale Accounts</h3>
<p>Let business customers prepay for orders. They add $500 to their account, you fulfill orders against that balance. This simplifies invoicing for repeat B2B customers and reduces payment friction on every order.</p>
<h3>Membership Benefits</h3>
<p>Grant monthly store credit to members using WooCommerce Subscriptions or Constellation. A $25/month membership that includes $10 store credit encourages members to make additional purchases beyond just claiming their membership benefit.</p>
<h2 style="color: #f5247d">How It Works</h2>
<p><strong>For customers:</strong> Store credit appears as a payment method at checkout. They can use their full balance or combine it with another payment method for partial payment. Their balance is visible in My Account and throughout the shopping experience.</p>
<p><strong>For store owners:</strong> Create cashback and milestone rewards from dedicated admin screens under Account Funds. Set eligibility rules, award caps, and active/inactive status. View all customer balances from the WordPress Users screen, and process refunds to store credit with one click from any order.</p>
<h2>Track Everything With Built-In Reports</h2>
<p>See deposits, redemptions, and balances over time. Filter by date range, view per-customer transaction history, and understand how store credit flows through your business. Reports show total deposits, usage rates, and outstanding liabilities for accounting purposes.</p>
<h2>Requirements</h2>
<ul>
<li>WooCommerce 8.2 or higher</li>
<li>PHP 7.4 or higher</li>
</ul>
<h2 style="color: #f5247d">Frequently Asked Questions</h2>
<h3>Can store credit expire?</h3>
<p>Yes. When configuring rewards, you can set expiration periods. Credit expires based on when it was earned, not when the reward was created.</p>
<h3>Does this work with WooCommerce Subscriptions?</h3>
<p>Yes. Customers can use store credit to pay for subscription renewals, and you can award store credit as part of an ongoing subscription or membership benefit.</p>
<h3>Can I rename “Store credit” to something else?</h3>
<p>Yes. In Account Funds settings, you can customize the customer-facing label to “Account funds,” “Store points,” “Wallet balance,” or whatever term fits your brand.</p>
<h3>Does partial payment work with all payment gateways?</h3>
<p>Yes. When partial payment is enabled, customers can apply their store credit balance and pay the remaining amount with any active WooCommerce payment gateway: Stripe, PayPal, Square, or any other.</p>
<h3>Can I exclude certain products from store credit payment?</h3>
<p>Store credit works as a payment method for all products. For cashback rewards specifically, you can configure eligibility rules to include or exclude specific products, categories, and product types.</p>
<h3>Is there a REST API?</h3>
<p>Yes. Account Funds extends the WooCommerce REST API to include customer balances and transaction data, which is useful for mobile apps, external integrations, or custom reporting dashboards.</p>
<p>Made by <a href="https://kestrelwp.com"><img src="https://static.kestrelwp.com/kestrel-logo.png" alt="Kestrel logo" width="200" height="45" /></a></p>

Account Funds

<p>Award cashback, reward signups and reviews, issue refunds as store credit, and sell prepaid credit products. Complete WooCommerce loyalty system.</p>

Blacklist vs Account Funds