<ul class="wccom-tick-list-primary">
<li>Customizable Feedback Forms ― Create surveys to find out reasons why your customers want to stop their subscriptions.</li>
<li>Automated Discount Offers ― Display discount offers if certain survey answers are chosen.</li>
<li>Apply Coupon Code ― Link a specific coupon code that will automatically apply to the user’s subscription when they accept the offer.</li>
<li>Skip Next Renewal Offer― Allow users to postpone their next renewal by one subscription period instead of canceling.</li>
<li>Segmented Surveys and Offers ― Different surveys and offers are available for various types of products and categories as well as user roles or accounts.</li>
<li>Subscription Duration Limits ― Limit on whom discounts are offered based on how long the subscription has been active.</li>
<li>Retention offers limits ― Control how many times a discount can be used by a customer to prevent overuse.</li>
<li>Trial Period Limitations ― Restrict retention offers for users still on their free trial, ensuring that only paying subscribers receive discount or renewal skip options.</li>
<li>Detailed Analytics ― Track each cancellation attempt, cancellation reasons, and discount offer performance in the survey dashboard to continually improve your approach.</li>
</ul>
<hr />
Subscriptions can be canceled for many reasons. By learning these reasons through surveys and responding with appropriate offers, you can turn a potential cancellation into a continued subscription.
Cancellation Survey and Offers for WooCommerce Subscriptions helps you keep more subscribers by addressing their concerns when they decide to cancel. With this plugin, you can gather insights on why users consider canceling and respond with options to stay, like discounts or the choice to skip their next renewal period.
The plugin works with WooCommerce’s recurring coupon codes to offer discounts when someone tries to cancel their subscription. It includes all the features of recurring coupon codes, such as fixed amount off, percentage off, or discounts for a set number of renewals. Now, beyond discount offers, it also allows subscribers the option to skip their next renewal, providing an alternative retention strategy.
Additionally, since the discount system is based on regular WooCommerce coupons, you can enhance your discount strategies by integrating with other plugins that enhance coupon codes. This combination gives you greater control over your discount offers, making it easier to tailor them to specific subscription scenarios.
<h3>How to Use:</h3>
<ol>
<li> Create cancellation surveys ― Design and deploy surveys to understand why customers might cancel their subscriptions. These surveys can be tailored to specific subscriber segments and product types, allowing you to gather precise feedback.</li>
<li>
Add retention offers to cancellation surveys ― Attach discount offers or the option to skip the next renewal, triggered based on survey responses. This flexibility helps address customer concerns and encourages retention.This allows you to immediately address customer concerns with enticing offers, aiming to convert potential cancellations into retained subscriptions.
</li>
<li>Set limits to users, subscriptions, and products ― Set restrictions to control who can receive retention offers and under what conditions. Set parameters based on user roles, subscription duration, and products or categories.</li>
<li>Track retention success in the dashboard ― Go to Survey Answers, where you can view all cancellation attempts along with the selected reasons, the coupon codes offered, and their success status. On the Survey&Offer page you can find Retention Rate and Top Survey Answers.</li>
</ol>
<img class="size-medium wp-image-18734004392279 aligncenter" src="https://woocommerce.com/wp-content/uploads/2024/06/napkin-selection-4.png?w=896" alt="" width="896" height="418" />
By offering skipping next renewal or discounts, and collecting feedback during the cancellation process, the Cancellation Survey and Offers for WooCommerce Subscriptions plugin helps you address subscriber concerns effectively, encouraging them to reconsider their decision to cancel.
<h3>Why Use the Plugin:</h3>
Boost Retention Rates 
The primary goal of this plugin is to reduce churn by addressing subscriber concerns in real time. For instance, if a significant number of subscribers are canceling because they find your product too expensive, offering them a targeted discount can encourage them to stay. This not only retains the customer but also increases their lifetime value.
Gain Valuable Insights 
By understanding the reasons behind cancellations, you can make informed decisions to improve your products and services. For example, if many subscribers indicate that they found a better alternative, it might be time to innovate or enhance your product features.
Retention Offers for Different Segments 
Use the plugin’s ability to create segmented surveys and offers to cater to different subscriber types. For instance, you can create a survey for premium subscribers with high-value products and offer substantial discounts to retain these valuable customers. Alternatively, for regular subscribers, a smaller discount might suffice to keep them engaged.
<h3>Use Cases:</h3>
<h4 class="p1">Offer Discount When a Specific Reason Is Selected</h4>
<img class="alignnone size-medium" src="https://meow-crew.com/wp-content/uploads/2024/09/cancellation-case-1-1.gif" width="1152" height="651" />
When customers try to cancel, the plugin shows a survey to gather their reasons. If the reason is cost-related, you can automatically offer a discount tailored to address their concern, such as a percentage off future renewals, increasing retention chances.
<h4 class="p1">Embed Video Content in Cancellation Surveys</h4>
<img class="alignnone size-medium" src="https://meow-crew.com/wp-content/uploads/2024/09/cancellation-case-2.gif" width="1152" height="651" />
Add videos (or other type of media) to your survey popups to engage subscribers during the cancellation process. These videos can highlight product updates, tutorials, or new features, encouraging customers to reconsider canceling.
<h4 class="p1">Leverage Detailed Surveys for Customer Insights</h4>
<img class="alignnone size-medium" src="https://meow-crew.com/wp-content/uploads/2024/09/cancellation-case-3-1.gif" width="1152" height="651" />
Gain deeper insights into why customers are canceling by creating a comprehensive list of cancellation reasons. The plugin enables you to add multiple, detailed reasons and even request additional comments from the subscriber. This data can reveal patterns and guide product improvements.
<h4 class="p1">Use Survey Analytics for Data-Driven Improvements</h4>
<img class="alignnone size-medium" src="https://meow-crew.com/wp-content/uploads/2024/09/cancellation-case-4.gif" width="1152" height="651" />
Analyze survey data to track retention rates, identify top cancellation reasons, and assess the effectiveness of retention offers. These insights help refine your product and make decisions on your discount offers.
In summary, the Cancellation Survey and Offers for WooCommerce Subscriptions plugin is a powerful tool to help you understand why subscribers are leaving and provide targeted incentives to retain them. By leveraging this plugin, you can reduce churn, increase customer satisfaction, and ultimately grow your subscription business.

Cancellation Survey and Offers for WooCommerce Subscriptions

Increase retention for WooCommerce Subscriptions by offering discounts, letting subscribers skip the next renewal, and gathering feedback with surveys when they consider canceling.

<div class="woo-sc-box info">
This extension requires the subscription functionality to be enabled on your store. Before purchasing this extension, first purchase and install <a href="https://woocommerce.com/products/woocommerce-subscriptions/">WooCommerce Subscriptions</a>.
</div>
<ul class="wccom-tick-list-primary">
<li>Add a simple-to-use, feature-rich, and powerful WooCommerce Subscriptions extension for configuring, creating, and managing product- and cart-level subscriptions in your store.</li>
<li>Define and customize subscription plans for your existing products.</li>
<li>Offer discounts as an extra incentive for subscribing to increase conversions.</li>
<li>Boost store revenue and customer loyalty through recurring sales.</li>
<li>Run proven subscription models that customers love:
<ul>
<li>Buy Once or Subscribe Now – Allow customers to choose between a one-time purchase or a subscription.</li>
<li>Subscribe and Save – Boost loyalty with discounts that reward customers for subscribing.</li>
<li>Subscriptions on Existing Products – Extend subscription flexibility to the products you already sell.</li>
</ul>
</li>
</ul>
This extension works seamlessly with WooCommerce Subscriptions, bringing more flexibility, customer choice, and growth potential to your store.
<hr class="wccom-product-heading__hr" />

 
<h3>Buy Now or Subscribe – Your Products, Your Way</h3>
Let customers choose one-time purchases or flexible subscriptions on your existing products — complete with subscribe-and-save discounts to drive more sales.
<h2 id="h-top-3-features">Features</h2>
<ul class="wccom-tick-list-secondary">
<li>Supports product & cart-level subscriptions.</li>
<li>Supports subscribe now option in shop or category pages. (New)</li>
<li>Site admin can easily configure product & cart level subscriptions via rules.</li>
<li>Site admin can offer custom subscription plans to their customers for subscribing.</li>
<li>Site admin can offer percentage discounts to their customers for subscribing.</li>
<li>Site admin can offer fixed discounts to their customers for subscribing. (New)</li>
<li>Site admin can offer a free trial to their customers for subscribing.</li>
<li>Site admin can set up a signup fee for subscribing.</li>
<li>Site admin can set up subscription expiration for subscribing.</li>
<li>Site admin can set up subscription synchronization for subscribing.</li>
<li>Site admin can restrict users sitewide based on their roles & countries. (New)</li>
<li>Site admin can force “Never expire” for customer defined Plan. (New)</li>
<li>Option for site admin to switch between subscription plans.</li>
<li>Added user filter option under rule criteria to limit the product and cart level subscriptions by users.</li>
<li>Added minimum & maximum subtotal options under rule criteria to limit the cart-level subscription by cart subtotal.</li>
<li>Site admin can display their own subscription message under shop, single product, cart, and checkout pages.</li>
</ul>
These features make it easier to increase recurring revenue while giving your customers more ways to engage with your products.
<h2 id="h-top-3-features">Benefits</h2>
<img class="emoji" role="img" src="https://s.w.org/images/core/emoji/16.0.1/svg/2705.svg" alt="" />Quick setup — start offering subscriptions instantly, even for large stores. 
<img class="emoji" role="img" src="https://s.w.org/images/core/emoji/16.0.1/svg/2705.svg" alt="" />Boost recurring revenue while still keeping one-time sales. 
<img class="emoji" role="img" src="https://s.w.org/images/core/emoji/16.0.1/svg/2705.svg" alt="" />Attract and retain new customers with flexible subscription incentives. 
<img class="emoji" role="img" src="https://s.w.org/images/core/emoji/16.0.1/svg/2705.svg" alt="":" />Highly customizable — adapt it to your store’s exact needs.
<h2>Supported Extensions</h2>
<ul>
<li><a href="https://woocommerce.com/products/name-your-price/">Name Your Price for WooCommerce</a></li>
<li><a href="https://woocommerce.com/products/product-add-ons/">Product Add-Ons for WooCommerce</a></li>
<li><a href="https://woocommerce.com/products/bulk-updater-for-woocommerce-subscriptions/">Bulk Updater for WooCommerce Subscriptions</a></li>
</ul>
<h2 id="h-top-3-features">Why you need Buy Now or Subscribe and Save</h2>
WooCommerce Subscriptions is a powerful solution for managing recurring payments. This extension enhances its functionality by:
👉Allowing customers to choose between one-time purchase and subscription on the same product.
👉Making it possible to configure subscriptions for your existing simple and variable products.
👉Allowing customers to choose their preferred subscription plan.
👉Encouraging more sales with subscribe-and-save discounts.
With this extension, you give customers more freedom of choice while building sustainable, recurring revenue streams for your store.
<h3 id="h-top-3-features">Product Level Subscribe Plans</h3>
Customers can choose either predefined or custom subscribe plans for the regular products on the product page.
Before using our extension:
<img class="alignnone size-full wp-image-18734003645175" src="https://woocommerce.com/wp-content/uploads/2024/05/product-before-subscribe-and-save.png" alt="" width="980" height="328" />
After using our extension, site admin can setup their subscribe plans in the following ways:
<img class="alignnone wp-image-18734003851306 " src="https://woocommerce.com/wp-content/uploads/2024/05/shop-with-subscribe-msg.png" alt="" width="981" height="523" />
Offer predefined or custom subscribe plans in Shop page:
<img class="alignnone size-full wp-image-18734003851308" src="https://woocommerce.com/wp-content/uploads/2024/05/shop-with-subscribe.png" alt="" width="980" height="573" />
Subscribe via Pop-up:
<img class="alignnone wp-image-18734003851776 " src="https://woocommerce.com/wp-content/uploads/2024/05/shop-with-subscribe-modal-1.png" alt="" width="988" height="567" />
Offer predefined subscribe plans on a Product page:
<img class="alignnone wp-image-18734006226890 size-full" src="https://woocommerce.com/wp-content/uploads/2024/05/ssws-product-level-pre-defined-page-2.png" alt="" width="1546" height="571" />
Offer custom subscribe plans on a Product page:
<img class="alignnone wp-image-18734006226889 size-full" src="https://woocommerce.com/wp-content/uploads/2024/05/ssws-product-level-customer-defined-page-2.png" alt="" width="1531" height="774" />
<h3 id="h-top-3-features">Cart-Level Subscription Plans</h3>
Customers can subscribe to their entire cart as a single subscription from the predefined or custom subscribe plans on the cart/checkout page.
Offer predefined subscription plans on Cart/Checkout page:
<img class="alignnone wp-image-18734006226892 size-full" src="https://woocommerce.com/wp-content/uploads/2024/05/ssws-cart-level-pre-defined-page-1.png" alt="" width="1529" height="1402" />
Offer custom subscription plans on Cart/Checkout page:
<img class="alignnone wp-image-18734006226891 size-full" src="https://woocommerce.com/wp-content/uploads/2024/05/ssws-cart-level-customer-defined-page-1.png" alt="" width="1522" height="1609" />
<hr class="wccom-product-heading__hr" />
<div class="woo-sc-box" style="border-left-color: #007cba">
Check out our other best-selling and popular extensions for WooCommerce below,
<ul>
<li><a href="https://woocommerce.com/products/ultimate-payment-plans/">Ultimate Payment Plans or Deposits</a></li>
<li><a href="https://woocommerce.com/products/ultimate-raffle/">Ultimate Raffle</a></li>
<li><a href="https://woocommerce.com/products/ultimate-tax-exemption/">Ultimate Tax Exemption</a></li>
<li><a href="https://woocommerce.com/products/ultimate-refunds/">Ultimate Refunds</a></li>
<li><a class="row-title" href="https://woocommerce.com/products/ultimate-order-approval/">Ultimate Order Approval</a></li>
</ul>
</div>

Buy Now or Subscribe and Save for WooCommerce Subscriptions

Make your existing products subscribable and offer discounts as an extra incentive.

Cancellation Survey and Offers for WooCommerce Subscriptions vs Buy Now or Subscribe and Save for WooCommerce Subscriptions