<h2><b>Allow Customers to Chat on Their Preferred Platform</b></h2>
<p>Modern shoppers expect fast, familiar communication, not contact forms and delayed email replies. Chat Buttons for WooCommerce lets your customers reach you on the platforms they already use and trust. From WhatsApp and Instagram to Facebook Messenger, Telegram, SMS, and beyond, your store becomes instantly accessible across 12 integrated channels.</p>
<p>Whether it’s a quick product question or a time-sensitive support request, customers can connect with you in a single click. By unifying all your communication options into one sleek widget, you make conversations faster, easier to manage, and far more likely to convert.</p>
<h2><b>Features of Chat Buttons for WooCommerce</b></h2>
<ul>
<li>Support 12 integrated chat platforms:
<ul>
<li>WhatsApp</li>
<li>Instagram</li>
<li>Facebook</li>
<li>Messenger</li>
<li>Telegram</li>
<li>Viber</li>
<li>Line</li>
<li>WeChat</li>
<li>TikTok</li>
<li>SMS</li>
<li>Phone Call</li>
<li>Email</li>
<li>Contact Form</li>
</ul>
</li>
<li>Display the chat widget on specific pages, products, or URLs for targeted customer engagement</li>
<li>Choose widget placement from four screen positions:
<ul>
<li>Bottom right</li>
<li>Bottom left</li>
<li>Top right</li>
<li>Top left</li>
</ul>
</li>
<li>Adjust placement with horizontal and vertical pixel offsets from screen edges</li>
<li>Enable drag-and-drop repositioning so visitors can move the widget to their preferred spot</li>
<li>Select from built-in icon libraries (Lucide, Dashicons) or upload a fully custom icon</li>
<li>Choose from solid, glass, or transparent panel styles to match your store branding</li>
<li>Display chat options as icon only, text only, or icon with description</li>
<li>Arrange chat buttons in list, grid, or mobile app tile layouts</li>
<li>Customize all chat panel colors, including background, title, description, and widget text</li>
<li>Add multi-agent support for WhatsApp with individual avatars, names, titles, and availability hours</li>
<li>Set pre-filled messages for WhatsApp, Telegram, Viber, Line, and SMS</li>
<li>Include a built-in contact form with custom email templates and field labels</li>
</ul>
<h2><b>Connect with Customers Across 12 Chat Platforms</b></h2>
<p>Every customer has a preferred way to communicate. Some rely on WhatsApp, others use Instagram or Telegram, and many simply prefer a quick SMS or phone call. Chat Buttons for WooCommerce gives you all of these channels in one place, so you never miss a conversation, regardless of where your customers are most active.</p>
<p><img class="alignnone size-medium wp-image-18734006559988" src="https://woocommerce.com/wp-content/uploads/2026/04/Connect-with-Customers-Across-12-Chat-Platforms.png?w=896" alt="Connect with Customers Across 12 Chat Platforms" width="896" height="421" /></p>
<h3><b>WhatsApp</b></h3>
<p>The world’s most popular messaging app, now directly accessible from your store. Set a phone number, add a pre-filled message, and configure multi-agent support with individual availability hours so customers always know who they’re reaching.</p>
<h3><b>Instagram & Facebook Messenger</b></h3>
<p>Connect your Instagram username or Facebook Business Page to give social-first shoppers a direct line to your team. Ideal for brands where customers already discover and engage with products through social channels.</p>
<h3><b>Telegram & Viber</b></h3>
<p>Reach customers who prefer privacy-focused or regional platforms. Add pre-filled messages to start conversations with context already in place, reducing back-and-forth and speeding up resolution times.</p>
<h3><b>SMS & Phone Call</b></h3>
<p>Some customers simply want to call or text. Provide a direct phone number for SMS or voice calls, with optional pre-filled message templates for SMS to ensure every conversation starts with the right information.</p>
<h3><b>Line, WeChat & TikTok</b></h3>
<p>Serve global and regional audiences by enabling Line (popular in Japan and Southeast Asia), WeChat (dominant in China), and TikTok for stores active on short-form video platforms. WeChat also supports a fallback URL for environments where the native app link may not be supported.</p>
<h3><b>Built-In Contact Form</b></h3>
<p>Not everyone prefers messaging apps. The built-in contact form gives customers a familiar, email-based option without leaving your site. Customize every field label, placeholder, subject line, email header, and footer to keep your brand voice consistent from form submission to inbox delivery.</p>
<p><img class="alignnone size-medium wp-image-18734006559989" src="https://woocommerce.com/wp-content/uploads/2026/04/12-Chat-Platforms.png?w=896" alt="12 Chat Platforms" width="896" height="762" /></p>
<h2><b>Control Where and How Your Widget Appears</b></h2>
<p>A chat widget is only as useful as the pages it appears on. Chat Buttons for WooCommerce lets you display the widget on all pages or display it on specific pages: specific products, key landing pages, or cart and checkout. You can target specific pages or URL groups, stack multiple rules together, and keep the widget only on pages where it is needed.</p>
<p><img class="alignnone size-medium wp-image-18734006559987" src="https://woocommerce.com/wp-content/uploads/2026/04/Control-Where-and-How-Your-Widget-Appears.png?w=896" alt="Control Where and How Your Widget Appears" width="896" height="365" /></p>
<h2><b>Fully Customize the Chat Widget to Match Your Brand</b></h2>
<p>A great chat experience should feel like a natural part of your store, not a third-party add-on. Chat Buttons for WooCommerce gives you full control over the widget’s appearance and behavior to keep your brand consistent across every customer touchpoint.</p>
<h3><b>Widget Positioning</b></h3>
<p>Place the floating chat button in any of the four screen corners and fine-tune its position with horizontal and vertical pixel offsets. Enable drag-and-drop so visitors can reposition the widget to their liking, with their preference saved in the browser across sessions.</p>
<p><img class="alignnone size-medium wp-image-18734006559991" src="https://woocommerce.com/wp-content/uploads/2026/04/Customize-the-Chat-Widget-Positioning.png?w=896" alt="Customize the Chat - Widget Positioning" width="896" height="317" /></p>
<h3><b>Icon and Panel Design</b></h3>
<p>Select from Lucide or Dashicons icon libraries, or upload your own custom icon. Choose from solid, glass, or transparent panel styles to match your site’s aesthetic. Set your primary brand color for the chat button and hover states to create a seamless visual experience.</p>
<p><img class="alignnone size-medium wp-image-18734006559985" src="https://woocommerce.com/wp-content/uploads/2026/04/Customize-the-Chat-Icon-and-Panel-Design.png?w=779" alt="Customize the Chat - Icon and Panel Design" width="779" height="335" /></p>
<h3><b>Reveal Animations</b></h3>
<p>Choose from 14 animation styles, including stagger, bounce, elastic in, zoom in, and more, to control how your chat buttons appear when the panel opens. Set a panel title and optional subtitle to guide customers and give the widget a polished, purposeful feel.</p>
<p><img class="alignnone size-medium wp-image-18734006559986" src="https://woocommerce.com/wp-content/uploads/2026/04/Customize-the-Chat-Icon-and-Reveal-Animations.png?w=896" alt="Customize the Chat - Icon and Reveal Animations" width="896" height="271" /></p>
<h3><b>Button Layout and Content</b></h3>
<p>Display each chat option as an icon only, text only, or an icon with a description. Organize buttons in a list, grid, or mobile app tile layout. Customize panel background color, title color, description color, and all widget text colors to create a fully branded chat interface.</p>
<p><img class="alignnone size-medium wp-image-18734006559990" src="https://woocommerce.com/wp-content/uploads/2026/04/Customize-the-Chat-Button-Layout-and-Content.png?w=896" alt="Customize the Chat - Button Layout and Content" width="896" height="511" /></p>

Chat Buttons

<h2><b>Let customers reach you instantly on WhatsApp, Instagram, Facebook, Telegram, SMS, and more across a single, fully customizable chat widget.</b></h2>

<p>Subscription Cancellation Period for WooCommerce enables you to control when your customers can cancel their active subscriptions. You can choose to disable the subscription “cancel” button based on time period and user roles.</p>
<p>Along with the cancellation, you can also choose to apply the same restrictions to the suspend and switch buttons to take complete control of subscriptions in your store.</p>
<p>The extension will automatically show/hide the cancel button based on your set conditions. You can choose to display a timer to notify customers about the cancellation availability time period.</p>
<h2>Features list:</h2>
<ul>
<li>Define different cancellation periods for different subscriptions</li>
<li>Specify the cancellation period in minutes, hours, days, weeks or months</li>
<li>Add start, end, and interval time for the cancellation period</li>
<li>Option to add a cooling period before applying cancellation rule</li>
<li>Apply cancellation rule after each or specific renewal cycles only</li>
<li>Apply cancellation rules to all customers or specific user roles</li>
<li>Choose to apply the same restrictions to the<em> Switch</em> and <em>Suspend</em> button</li>
<li>Add custom cancellation messages to keep your customers informed</li>
<li>Option to show a countdown timer for cancellation availability</li>
<li>Choose to apply the cancellation rule to existing subscriptions</li>
<li>Three attractive timer layouts with extensive customization options</li>
</ul>
<p><img class="alignnone size-full wp-image-18734004609657" src="https://woocommerce.com/wp-content/uploads/2024/12/Subscription-timer-frontend.png" alt="" width="980" height="570" /></p>
<h2>Control Subscription Cancel Button:</h2>
<p>Using the <em>Subscription Cancellation Rules</em> extension, you can easily control when customers can unsubscribe from your store subscriptions.</p>
<p><strong>Rule types:<br />
</strong>You can choose from 2 different rule types,</p>
<ul>
<li>Enable cancellation button: Subscribers will only be able to cancel subscriptions during the specified time duration.</li>
<li>Disable cancellation button: Subscribers will not be able to cancel subscriptions during the specified time duration.</li>
</ul>
<p><strong>Time frame:<br />
</strong>Add start time, end time and choose a time interval during which the rule should apply. You can add periods in minutes, hours, days, weeks, and months.</p>
<p><strong>Cooling period:<br />
</strong>You can enable a cooling period before the cancellation period starts so that customers can try out the subscription and cancel if they wish to. This period will give them the opportunity to explore the various features of your subscription plan, and if they aren’t satisfied, they can conveniently unsubscribe.</p>
<p><img class="alignnone size-full wp-image-18734004609658" src="https://woocommerce.com/wp-content/uploads/2024/12/Control-Cancellation-period.png" alt="" width="980" height="869" /></p>
<h2>Billing cycle and user restriction:</h2>
<p>You can choose to apply a subscription rule to the first or multiple billing cycles. For instance, selecting 3 will result in the cancellation rule being applied after each billing cycle until the customer reaches his 4th billing cycle. Additionally, you can apply cancellation rules to all customers or restrict it to specific user roles only.</p>
<p><img class="alignnone size-full wp-image-18734004609659" src="https://woocommerce.com/wp-content/uploads/2024/12/User-role-and-cycles-restrictions.png" alt="" width="980" height="668" /></p>
<h2>Control Switch and Suspend buttons:</h2>
<p>While applying the cancellation rule, you can choose to replicate the same conditions to limit the ability to switch or suspend subscriptions.</p>
<p><img class="alignnone size-full wp-image-18734004609662" src="https://woocommerce.com/wp-content/uploads/2024/12/Suspend-button.png" alt="" width="980" height="396" /></p>
<h2>Customizable countdown timer:</h2>
<p>You can choose from 3 template options to showcase an intuitive countdown timer for subscriptions. The timer can be shown for the subscription enabled or disabled periods. The timer heading, colors, and contents can be customized. Additionally, you can choose to display specific time units i.e. years, months, days, hours, minutes and seconds in the timer according to business needs.</p>
<p><img class="alignnone size-full wp-image-18734004609656" src="https://woocommerce.com/wp-content/uploads/2024/12/Timer-Layout-and-customization.png" alt="" width="980" height="1579" /></p>
<h2>Show custom messages:</h2>
<p>Show custom messages to keep customers informed about the availability of the cancellation button as per the store policy.</p>
<p><img class="alignnone size-full wp-image-18734004609800" src="https://woocommerce.com/wp-content/uploads/2024/12/Subscription-Custom-messages-and-headings.png" alt="" width="980" height="655" /></p>

Subscriptions Cancellation Period

<p>Take control of subscription cancellation! Restrict customers from canceling their active subscription based on time period and user roles. Works with the official WooCommerce Subscription extension.</p>

Chat Buttons vs Subscriptions Cancellation Period