<p>The <strong>Clone Orders</strong> extension adds functionality for duplicating orders to streamline the process of adding similar orders quickly.</p>
<h3>Use Cases</h3>
<p>Having the power to duplicate orders lets you to build efficient processes and handle customer requests more quickly. This includes scenarios such as:</p>
<ul>
<li><strong>Handling exchanges for customers:</strong> Refund the returned items on the original order, clone to a new empty order, and add the exchanged item. You can then follow your usual order fulfillment process with the new order and your reporting will still be accurate.</li>
<li><strong>Manually inserting the same (or a similar) order for multiple customers:</strong> Create it once, then clone as many times as needed, just updating the customer details as required.</li>
<li><strong>Receiving repeat purchase orders from existing customers: </strong>Duplicate their last order and update as required to speed up an otherwise slow and tedious process.</li>
</ul>
<figure id="attachment_6508405" aria-describedby="caption-attachment-6508405" style="width: 845px" class="wp-caption alignnone"><img class="wp-image-6508405 size-full" src="https://woocommerce.com/wp-content/uploads/2020/09/clone-button-screenshot-closeup.png" alt="Clone button in order interface" width="845" height="153" /><figcaption id="caption-attachment-6508405" class="wp-caption-text">Click the clone order button to create a copy.</figcaption></figure>
<figure id="attachment_6503563" aria-describedby="caption-attachment-6503563" style="width: 914px" class="wp-caption alignnone"><img class="wp-image-6503563 size-full" src="https://woocommerce.com/wp-content/uploads/2020/09/clone-modal-screenshot-closeup.png" alt="Clone modal with option to include line items" width="914" height="623" /><figcaption id="caption-attachment-6503563" class="wp-caption-text">Optionally select whether to include line items in the clone, or keep it empty.</figcaption></figure>
<figure id="attachment_6496734" aria-describedby="caption-attachment-6496734" style="width: 929px" class="wp-caption alignnone"><img class="wp-image-6496734 size-full" src="https://woocommerce.com/wp-content/uploads/2020/09/clone-buttons.png" alt="Order listing screen with clone action buttons" width="929" height="459" /><figcaption id="caption-attachment-6496734" class="wp-caption-text">Initiate a clone straight from the order listing screen.</figcaption></figure>
<hr />
<p>With the Clone Orders extension, accelerate your existing processes: handle exchanges efficiently and manually input repeat orders quickly. Streamlined processes save precious time — and help to deliver a positive customer experience.</p>

Clone Orders

<p>Make copies of existing orders to quickly insert similar orders</p>

<ul class="wccom-tick-list-primary">
<li><strong>Scale up your store’s order management. Delegate order processing to your team.</strong></li>
<li><strong>Tighten data access control. Make sure your team can only access the customer orders assigned to them.</strong></li>
<li><strong>Streamline your order processing workflow. Assign orders automatically.</strong></li>
</ul>
<hr />
<p>The <strong>Assign Orders</strong> extension allows you to assign customer orders to specific members of your team. Control access to orders and assign orders automatically using rules you define.</p>
<h2>Manual assignment</h2>
<p>Manually assign orders to a specific member of your order management team.</p>
<p><img class="alignnone size-full wp-image-18734002945381" src="https://woocommerce.com/wp-content/uploads/2023/11/manual-assignment.png" alt="" width="980" height="299" /></p>
<h2>Automatic assignment</h2>
<p>Rules can be defined so that new customer orders will be automatically assigned to the right admin user for processing, based on the conditions you set. Combine different conditions based on key order properties such as which customer placed the order, which products have been ordered, or what the total value of the order is.</p>
<p>By setting rules based on order status, you can automatically reassign the same order to different people as it moves through your order processing workflow.</p>
<p><img class="alignnone size-full wp-image-18734002939766" src="https://woocommerce.com/wp-content/uploads/2023/11/assignment-rules.png" alt="" width="980" height="267" /></p>
<h2>Email notifications</h2>
<p>When an order gets assigned, either manually or automatically, an email notification is automatically triggered to let users know an order is awaiting their attention..</p>
<h2>Control access</h2>
<p>Keep customer data protected by limiting your team’s access to customer orders, so they can only view and edit the orders they have been assigned. They will see a customised view of just the orders assigned to them.</p>
<p>Store owners can control who has the power to reassign orders by granting WordPress capabilities.</p>
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Assign Orders

<p>Control who can access and edit customer orders with manual or automatic assignment rules.</p>

Clone Orders vs Assign Orders