<h1>COD Guard for WooCommerce: The Ultimate SMS OTP & Fraud Prevention Shield</h1>
Stop Fake Orders, Eliminate COD Fraud, and Slash Your RTO Rates Instantly.
Cash on Delivery (COD) is essential for growth, but it often comes with a nightmare of fake orders, spam checkouts, and high Return to Origin (RTO) costs. COD Guard for WooCommerce is the professional solution built to secure your revenue. By requiring real-time SMS OTP (One-Time Password) Verification, you ensure that every customer is genuine before they ever complete a purchase.
<img src="https://woocommerce.com/wp-content/uploads/2026/02/SMS-OTP-Fraud-Prevention-Shield.png" alt="COD Guard for WooCommerce - Stop Fake Orders and Reduce RTO" />
<h2>Reduce RTO and Protect Your Profits</h2>
High RTO rates can drain your shipping budget and waste your inventory. Our COD Guard (anti fraud) plugin adds a critical layer of accountability to your checkout process. By verifying every anti fraud order via real-time SMS, your delivery success rates will skyrocket while suspicious activity is filtered out instantly. Protect your business from casual ‘test’ orders, fake profiles, and malicious spam with a powerful anti fraud security shield designed for high-growth WooCommerce stores.
<h2>Key Features for High-Growth Stores</h2>
<h3>Secure SMS OTP Verification</h3>
Mandate SMS verification for all COD transactions. The plugin generates a secure, time-sensitive code and sends it directly to the customer’s phone through a sleek, responsive modal.
<ul>
<li class="[&>p]:inline">Time-Limited Codes: Set OTP expiry to ensure security.</li>
<li class="[&>p]:inline">Attempt Limits: Prevent brute-force attacks by limiting verification attempts.</li>
</ul>
<img src="https://woocommerce.com/wp-content/uploads/2026/02/verify-phone-number.png" alt="Secure SMS OTP Verification" />
<h3>Global SMS Gateway Support</h3>
Connect with the world’s most reliable SMS providers with zero configuration headache.
<ul>
<li class="[&>p]:inline">Twilio: Industry-leading global delivery.</li>
<li class="[&>p]:inline">MSG91: Optimized for high-speed delivery.</li>
<li class="[&>p]:inline">Fast2SMS: Perfect for local and international reach.</li>
</ul>
<img src="https://woocommerce.com/wp-content/uploads/2026/02/jDoSBW_6c01ba.png" alt="Global SMS Gateway Support" />
<h3>Advanced Customer Blacklisting</h3>
Tired of the same customers returning orders or placing fake checkouts? Ban them forever.
<ul>
<li class="[&>p]:inline">Multi-Point Blocking: Blacklist by Email address, Phone number, or IP Address.</li>
<li class="[&>p]:inline">One-Click Ban: Block fraudulent users directly from the Order Details page.</li>
</ul>
<img src="https://woocommerce.com/wp-content/uploads/2026/02/blacklist-admin_b03a33.png" alt="Advanced Customer Blacklisting" />
<h3>Dynamic COD Fee Recovery</h3>
Add a handling fee to Cash on Delivery orders to recover logistics and risk costs.
<ul>
<li class="[&>p]:inline">Flexible Fee Types: Charge a flat fee (e.g., $5.00) or a percentage (e.g., 2% of total).</li>
<li class="[&>p]:inline">Automated Calculation: Fees are added instantly to the cart totals.</li>
</ul>
<img src="https://woocommerce.com/wp-content/uploads/2026/02/cod-fee-front_08c11e.jpg" alt="Dynamic COD Fee Recovery" />
<h3>Intelligent Cart Restrictions</h3>
Control your risk by setting smart boundaries for your COD orders.
<ul>
<li class="[&>p]:inline">Min/Max Cart Value: Only allow COD for specific price ranges.</li>
<li class="[&>p]:inline">Product-Based Blocking: Disable COD for high-risk or specific high-ticket categories.</li>
</ul>
<img src="https://woocommerce.com/wp-content/uploads/2026/02/restrictions_fd10fc.png" alt="Intelligent Cart Restrictions" />
<h2>Built for the Modern WooCommerce Experience</h2>
<h3>Full Block Checkout Compatibility</h3>
Unlike older plugins, COD Guard is 100% compatible with the WooCommerce Block Checkout and the classic Legacy Checkout. It works out of the box with modern themes and the latest WordPress 6.x updates.
<h3>Professional Security Insights</h3>
<ul>
<li class="[&>p]:inline">Admin Status Badges: Instantly see “Verified” or “Unverified” status in your Order List.</li>
<li class="[&>p]:inline">Detailed Audit Logs: Track every OTP attempt and blacklist trigger for your security records.</li>
<li class="[&>p]:inline">Order Meta Boxes: View complete verification history directly inside each order.</li>
</ul>
<img src="https://woocommerce.com/wp-content/uploads/2026/02/amzgxT.png" alt="Professional Security Insights - Admin Status Badges: " />
<h2>Why Choose COD Guard?</h2>
<ul>
<li class="[&>p]:inline">Improve Fulfillment: Focus your team on real orders, not fake ones.</li>
<li class="[&>p]:inline">Save Shipping Costs: Stop paying for labels on orders that will never be accepted.</li>
<li class="[&>p]:inline">Professional UX: A beautiful, branded verification modal that earns customer trust.</li>
</ul>

COD Guard

Slash WooCommerce RTO and stop fake orders instantly with a powerful anti-fraud order security system. Use secure SMS OTP verification to validate every customer using Twilio or MSG91. Protect your revenue with advanced blacklisting and dynamic COD fees. The ultimate fraud prevention shield for high-growth WooCommerce stores.

<ul class="wccom-tick-list-primary">
<li>Centralized dashboard with complete customer data</li>
<li>Instant access from WooCommerce Order pages</li>
<li>Detailed subscription tracking</li>
<li>Integrated customer support information</li>
<li>Quick and easy setup—no coding necessary</li>
</ul>
<hr class="wccom-product-heading__hr" />
<h3>Why Choose Customer Info?</h3>
✅ Save Valuable Time: Eliminate the need to navigate multiple pages—quickly access essential customer information and order histories from one central location.
<img class="aligncenter size-full wp-image-18734004998272" src="https://woocommerce.com/wp-content/uploads/2025/03/centralized-customer-Info-dashboard_10e3ec.png" alt="" width="980" height="686" /> 
✅ Make Informed Decisions: Gain insights into Customer Lifetime Value (CLV) to strategically engage and prioritize high-value customers.
<img class="aligncenter size-full wp-image-18734004998277" src="https://woocommerce.com/wp-content/uploads/2025/03/Quick-Access-from-WooCommerce-orders_e8f820.png" alt="" width="980" height="673" /> 
✅ Optimize Subscription Management: Efficiently manage active subscriptions, renewal dates, and auto-renew statuses, ensuring smooth recurring revenue streams.
<img class="aligncenter size-full wp-image-18734004998279" src="https://woocommerce.com/wp-content/uploads/2025/03/WooCommerce-Subscriptions-Compatibility_853db9.png" alt="" width="980" height="642" /> 
✅ Streamline Customer Support: Access integrated customer support interactions via HelpScout and Intercom directly from your dashboard, providing quicker and more accurate responses.
<img class="aligncenter size-full wp-image-18734004998284" src="https://woocommerce.com/wp-content/uploads/2025/03/HelpScout-Intercom-Integration-2.png" alt="" width="980" height="686" />
<h3>Compatibility & Integrations:</h3>
🔹 Fully compatible with WooCommerce Subscriptions, WooCommerce API Manager, HelpScout, and Intercom. 
 🔹 Actively expanding integrations—suggest your preferred plugins on our<a href="https://zorem.canny.io/customer-info"> Feature Request Board</a>.

Customer Info

Introducing Customer Info, a robust and intuitive WooCommerce plugin designed to simplify customer management. Store owners can effortlessly access detailed customer data, orders, subscription statuses, and support interactions—all centralized in a single, user-friendly dashboard.

COD Guard vs Customer Info