<h2>Efficiently manage your orders</h2>
The Custom Order Status extension enables you to create additional order statuses to better manage your order processing. Manually assign new order statuses or create automation rules to automatically change order statuses based on various conditions like order amount, quantity, user role, product, date, and more.
WooCommerce comes with eight standard order statuses (on-hold, pending, etc.). They do not cover all the situations businesses encounter. With Custom Order Status, you can create additional order statuses that better represent your business. You can add items like manufacturing, packaging, printing, shipping, etc.
Instead of manually adding new statuses, you can bulk import and export statuses using a CSV file. Automatically assign new statuses or manually assign them from the Order-Detail page or by using bulk actions from the Orders-Listing page.
Custom Order Status allows you to keep your customers and store admin informed about status changes using Advanced Email Notification rules.
<h2>Features</h2>
<ul>
<li>Create multiple custom order statuses</li>
<li>Add text or icon-based custom order statuses</li>
<li>Manually or automatically assign order statuses</li>
<li>Manually change order statuses from
<ul>
<li>Default Order List</li>
<li>Order Detail page</li>
</ul>
</li>
<li>Automatically change order statuses based on
<ul>
<li>Current order status</li>
<li>Time intervals</li>
<li>Order quantity ranges</li>
<li>Order amount ranges</li>
<li>Products and or categories in order</li>
<li>Order billing and shipping country locations</li>
<li>User roles</li>
<li>Order creation date ranges</li>
</ul>
</li>
<li>Import or export to custom order statuses</li>
<li>Notify customers and admins about status changes</li>
<li>Show or hide custom order statuses from customers</li>
<li>Customize Cronjob to include seamless executive automation rules</li>
</ul>
<h2>Create multiple custom order statuses</h2>
With this WooCommerce Order Status Manager, you can create multiple text and icon-based order statuses to improve your order management process.
<img class="alignnone wp-image-18734001367258 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Create-Multiple-order-statuses.jpg" alt="" width="2528" height="960" />
When you create new order statuses, you can customize the following options:
<ul>
<li>Add a status title, slug, and description for internal use</li>
<li>Add a text or icon-based order status</li>
<li>Customize icons, texts, and background colors</li>
<li>Allow users to cancel orders with a designated status</li>
<li>Show a payment status (paid, requires payment, or not)</li>
<li>Include in bulk actions and hide from customers (My Account)</li>
<li>Ability to exclude orders with a designated status from reports</li>
</ul>
<img class="alignnone wp-image-18734001367266 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Creating-new-order-status.jpg" alt="" width="3808" height="3514" />
<h2>Automatically assign custom statuses</h2>
With Order Statuses Manager, you can automatically assign custom statuses to orders based on various conditions. You can create multiple automation rules to assign different statuses to different orders based on various conditions like user roles, order amounts, quantities, and more.
<img class="alignnone wp-image-18734001367269 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Automated-rules-to-change-status.jpg" alt="" width="2542" height="856" />
When you create new automation rules you can customize the following options:
<ul>
<li>Order Status—Select the current order status and new statuses to assign</li>
<li>Condition—Only the orders matching current statuses will change to new statuses based on the following conditions:
<ul>
<li>Time Interval—Time passed since placing the order; define the amount of time in minutes, hours, and days before new statuses will be assigned</li>
<li>Order Quantity—Minimum and maximum order quantity ranges to change statuses</li>
<li>Order Amount—Minimum and maximum order amount ranges to change statuses</li>
<li>Products/Categories—The order includes specific products or categories</li>
<li>Countries—The order belongs to a specific billing or shipping country</li>
<li>User Roles—The customers linked to the order have a specific user role</li>
<li>Order Date—The order creation date falls within a defined range</li>
</ul>
</li>
<li>Email Notifications—You can disable email notifications for customers and admins</li>
</ul>
<img class="alignnone wp-image-18734001367271 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Creating-new-automation-rule.jpg" alt="" width="3812" height="9732" />
<h2>Manually assign custom statuses</h2>
Depending on your business requirements, you can manually assign custom order statuses just like the standard order statuses. That is, from the admin Order-Detail page or using bulk actions from the standard WooCommerce order list.
<img class="alignnone wp-image-18734001367272 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Status-on-Orders-grid.jpg" alt="" width="2540" height="1432" />
<h2>Set up email notifications</h2>
Custom Order Statuses comes with an advanced email notification system that allows you to create multiple notification rules for different order status changes. Instead of notifying admin and customers for each change, you can notify when there is an important change that customer must be aware of.
<img class="wp-image-18734001367276 size-full alignnone" src="https://woocommerce.com/wp-content/uploads/2022/12/Status-Emails.jpg" alt="" width="2526" height="960" />
When you create new email notification rules, you can customize:
<ul>
<li>Rule titles and descriptions for internal use</li>
<li>Email subjects, headings, and description</li>
<li>Send emails to admins or customers</li>
<li>Select current and new statuses to trigger emails</li>
</ul>
<div class="woo-sc-box info">Note: You can customize status email templates like any other standard WooCommerce email via WooCommerce > Settings > Emails.</div>
<img class="alignnone wp-image-18734001367275 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Order-Status-Email-editing.jpg" alt="" width="3816" height="3732" />
<h2>Import or export custom statuses</h2>
Instead of adding new statuses individually, you can bulk import and export them using a CSV file. Once the import is complete you can assign custom statuses to orders manually or using automation rules.
<img class="alignnone wp-image-18734001367280 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Import-Export-order-statuses.jpg" alt="" width="2530" height="950" />
<h3>Requirements</h3>
Minimum PHP version: 5.2

Custom Order Status

Improve your order management by creating additional order statuses. Manually or automatically assign order statuses and keep customers informed with automatic email notifications.

<h1>Chat With Your Shopping Customers Via Order Messanger</h1>
Shop customers don’t have a convenient way to contact a shop’s admin regarding their orders. They can send emails, but tracking and managing are not accessible.
The Order Messenger for WooCommerce plugin provides the most comfortable communication channel for customers and a business – a chat room.
 Customers can ask questions. Admins can provide additional information regarding orders.
Admins can use the chat to send documents like manuals, additional software, and electronic warranty cards. Attachments can be sent automatically based on use cases like the purchase of an item.
Improve your customers’ experience – communicate at any point in the purchasing process.
<h2>Features</h2>
<ul>
<li style="font-weight: 400">Automatic chatrooms between customers and shop managers for each order.</li>
<li>Email notifications.</li>
<li>Schedule message sending.</li>
<li style="font-weight: 400">Automated system messages to inform users about order status changes and other service information.</li>
<li style="font-weight: 400">Share files between customers and admins.</li>
<li style="font-weight: 400">Images preview in chatrooms.</li>
<li style="font-weight: 400">See whether customers read messages or not.</li>
<li style="font-weight: 400">Automatically send messages related to products when customers make purchases.</li>
<li style="font-weight: 400">Allow instant access to a chatroom from an orders list.</li>
</ul>
Various settings make Order Messenger for WooCommerce a great fit for many WooCommerce users.
<ul>
<li style="font-weight: 400"> Customize the color theme for the chatroom.</li>
<li style="font-weight: 400"> Control service messages; enable or disable order statuses and order-notes messages.</li>
<li style="font-weight: 400"> Allow or deny customers the ability to attach files with their messages and specify the allowed file types and maximum file sizes.</li>
<li style="font-weight: 400">Customize your message signature.</li>
</ul>
<h2>How it looks to customers</h2>
Customers will find a new tab with all their active conversations in the “My Account” area. Badges will alert customers to new messages. 
<img class="alignnone size-full wp-image-7573524" src="https://woocommerce.com/wp-content/uploads/2021/02/My-account-messages-resized-2.png" alt="WooCommerce conversations" width="980" height="559" />
This is the main page where a customer can communicate with a shop administrator. The chat page contains a list of the most recent messages and will load more when customers scroll to the top.
<img class="alignnone size-full wp-image-7573520" src="https://woocommerce.com/wp-content/uploads/2021/02/Messenger-Sea-theme-resized-1.png" alt="" width="980" height="581" />
Every communication is saved, so tracking the orders’ progress is easy.
<h2>How it works for the admin</h2>
A new “Messenger” column will open a chat about an order in a modal box. You can promptly respond to the client’s messages.
<img class="alignnone size-full wp-image-7573517" src="https://woocommerce.com/wp-content/uploads/2021/02/Webp.net-gifmaker-2.gif" alt="" width="980" height="559" />
Purchase message setup:
<img class="alignnone size-full wp-image-7573526" src="https://woocommerce.com/wp-content/uploads/2021/02/Product-purchasing-message-resized-1.png" alt="" width="980" height="559" />
The shop owner’s side makes sharing important information with their customers and collecting feedback easy.
If the admin or their customers stop responding in the chatroom, the Order Messenger for WooCommerce plugin can notify both by email notifications so they don’t miss any vital information.
Order Messenger for WooCommerce fits excellently in almost every shop. There are no limitations with using other external plugins or any additional services required.
<h2>API and hooks</h2>
The plugin ships with the API, making integrating it with a mobile app easy. There are a lot of hooks that make almost every customization possible. Clean code makes customization even more straightforward.
Provide a simple and clean chatroom for your customers. Receive order feedback and improve your services.
 
<img src="https://pastepixel.com/image/npSvbc6dvbYBMY74QW7f.png" alt="" />

Order Chatroom

A simple and clean chatroom for your customers. Receive order feedback and improve your services.

Custom Order Status vs Order Chatroom