Transform your WooCommerce store into a powerful made-to-order business with Custom Orders. This comprehensive extension eliminates the complexity of managing custom product requests by providing a complete workflow from initial customer inquiry to final payment.
<h2>Benefits</h2>
<ul>
<li>Streamlined Quote Process – Customers submit detailed requests through intuitive product forms, eliminating back-and-forth emails and phone calls</li>
<li>Built-in Communication Hub – Integrated ticketing system keeps all customer conversations organized in one place with file attachment support</li>
<li>Flexible Pricing Control – Set custom prices for each request and generate secure payment links instantly</li>
<li>Professional Customer Experience – Customers track their requests through their My Account dashboard, building trust and transparency</li>
<li>Complete Email Automation – Automated notifications keep everyone informed at every step of the process</li>
</ul>
<h2>How It Works (Simple 5-Step Process)</h2>
<ol>
<li>Customer Submits Request – Customers fill out detailed forms on your custom order product pages</li>
<li>You Get Notified – Instant email alerts with all request details and customer information</li>
<li>Communicate Seamlessly – Use the built-in messaging system to clarify requirements and share updates</li>
<li>Set Your Price – Quote the project and generate a secure payment link with one click</li>
<li>Get Paid – Customer pays through the secure link, order enters your standard WooCommerce workflow</li>
</ol>
<h3>Perfect for These Businesses</h3>
Whether you’re creating one-of-a-kind pieces or offering personalized services, Custom Orders adapts to your workflow:
Physical Goods & Makers
<ul>
<li class="p1">Custom Furniture & Woodworkers – Manage dimensions, finishes, and materials per request.</li>
<li class="p1">Jewelry Designers & Goldsmiths – Handle bespoke rings, engravings, and one-off designs.</li>
<li class="p1">Print & Sign Shops – Process unique signage, business cards, and branding materials.</li>
<li class="p1">Apparel & Merch Brands – Offer made-to-order uniforms, sportswear, and branded clothing.</li>
<li class="p1">Artists & Craftspeople – Take commissions with clear project scope and timeline.</li>
<li class="p1">Home Décor & Lighting Brands – Quote and build custom fixtures or design variations.</li>
</ul>
Services & B2B Businesses
<ul>
<li class="p1">Software & Web Development Agencies – Collect client briefs, quote projects, and manage milestone payments.</li>
<li class="p1">Design, Marketing & Creative Agencies – Streamline client requests and proposals directly in WooCommerce.</li>
<li class="p1">Consultants & Coaches – Provide tailored packages or retainer quotes with secure payment links.</li>
<li class="p1">Manufacturers & Suppliers – Manage bulk, OEM, or private-label requests requiring approval steps.</li>
<li class="p1">Construction, Engineering & Trade Services – Handle quoting, materials, and milestone payments for each job.</li>
<li class="p1">Corporate & Enterprise Sales Teams – Manage custom pricing for large or recurring orders.</li>
</ul>
Specialized & Professional Services
<ul>
<li class="p1">Photographers & Videographers – Offer custom shoot packages or event quotes.</li>
<li class="p1">Event Planners & Caterers – Create quotes for weddings, conferences, or private events.</li>
<li class="p1">Interior Designers & Architects – Gather client preferences, plans, and material choices.</li>
<li class="p1">Educational & Training Providers – Sell custom course bundles or workshops by request.</li>
<li class="p1">Repair & Restoration Services – Quote unique repair jobs or refurbishments with images and notes.</li>
<li class="p1">Nonprofits & Institutions – Accept complex service or product requests with approval-based workflows.</li>
</ul>
<h3>Why Choose Custom Orders?</h3>
No More Quote Chaos – Stop juggling emails, phone calls, and spreadsheets. Everything happens in your WordPress dashboard where you already manage your business.
Customer-Friendly Experience – Your customers get a professional, Amazon-like experience where they can track their request status and communicate directly through their account.
Secure & Reliable – Built on WooCommerce’s proven payment infrastructure with secure payment links that protect both you and your customers.
Theme Compatible – Works seamlessly with any WooCommerce theme, inheriting your existing design and branding.
Developer Friendly – Extensive template override system and hooks for developers who need custom functionality.

Custom Orders

Transform your store into a powerful made-to-order business.

Pre-orders are an efficient way to excite customers, generate cash flow, and gain early sales. With pre-orders, you can also test how well your new product resonates with your target audience. With the Advanced Pre-Order and Backorder extension, you can create a smooth pre-order system in your store that also allows you to better manage your backorders.
You can put any product on pre-order and customize its availability date, discount options and payment plan i.e upfront or pay later. Communicate with your customers about pre-order status, discounts and availability dates through custom messages and badges on product images.
The extension offers extensive pre-order options that include custom email notifications, prevent mixing with regular items, automate pre-order status, separate pre-order listing page, and much more. See the details features list below,
Using the Backorders feature of this extension, you can add product availability date, customize add to cart button, limit the maximum order quantity, and restrict backorder option to specific user roles only.
<h2>Features List:</h2>
<ul>
<li>Allow customers to place pre-orders on your store</li>
<li>Put any recent or upcoming product on pre-order</li>
<li>Control the following pre-order options:
<ul>
<li>Define product release date and time</li>
<li>Customize add-to-cart button</li>
<li>Accept upfront or enable pay later option</li>
<li>Customize product availability text</li>
<li>Offer pre-order at the same or discounted price</li>
<li>Allow pre-order for all or specific user roles</li>
</ul>
</li>
<li>Control the following backorder options:
<ul>
<li>Show custom back order message</li>
<li>Add the available date and time</li>
<li>Customize add-to-cart button title</li>
<li>Restrict by user roles</li>
</ul>
</li>
<li>Prevent mixing of pre-order, backorder and instock products</li>
<li>Dedicate pre-orders listing page with relevant information on pre-orders</li>
<li>Display pre-order text and badges on product and listing pages</li>
<li>Add customizable image or text badges</li>
<li>Choose from 4 different display positions</li>
<li>Customize pre-order text & desired default availability text</li>
<li>Customize error message and labels using global settings</li>
<li>Automatically enable pre-order status when a product runs out of stock</li>
<li>Automatically disable pre-orders for items when stock is added</li>
<li>Enable notifications for pre-order products for admins and customers</li>
<li>Compatible with cart and checkout blocks</li>
</ul>
<hr class="wccom-product-single__section-hr" />
<h2>Offer any product on pre-order</h2>
<hr class="wccom-product-single__section-hr" />
You can put any recent or upcoming product on pre-order from the product detail page. While enabling pre-order status you can customize following options,
Restrict by user roles: 
You can enable pre-order status for all customers or selected customers by their user roles.
Release date and time: 
Add the expected release date and time of the product. The pre-order status will automatically turn off after this period.
Add to cart button label: 
Customize your default add to cart button label with default “Pre Order Now” or add any other custom label of your choice.
Availability text: 
Add a custom text to inform your customers about the pre-order status and the expected product availability date and time.
Price adjustment: 
You can change pre-order product price using following adjustment types,
<ul>
<li>Same price</li>
<li>Fixed price</li>
<li>Fixed discount</li>
<li>Percentage discount</li>
</ul>
Pay later: 
By default the pre-order products are set to upfront payment. You can enable the Pay Later option to show a custom pay later payment method allowing your customers place order without making any payment. Once the product is available, your customer will get an email with instructions to make payment.
<img class="alignnone size-full wp-image-18734004521300" src="https://woocommerce.com/wp-content/uploads/2024/11/Product-Level-Pre-Order-Settings-1.png" alt="" width="980" height="628" />
<h3>Prevent product mixing:</h3>
With this extension, you can choose to prevent your customers from mixing different product types in one order. This feature comes in handy for merchants to easily manage their Pre-Order and Backorders. You can enable/disable each of following mixing types,
<ul>
<li>Pre-order and instock products</li>
<li>Upfront and pay-later pre-order products</li>
<li>Multiple pre-order products</li>
</ul>
<img class="alignnone size-full wp-image-18734004520360" src="https://woocommerce.com/wp-content/uploads/2024/11/Pre-order-and-normal-product-mixing.png" alt="" width="980" height="620" />
<h3>Add attractive pre-order badges:</h3>
You can showcase badges on the listing and product pages to highlight products that are available for pre-order. The badges can be text-based, image-based, or both image and text-based. Additionally, you can customize the labels and availability text for both back and pre-orders to make them more appealing.
<img class="alignnone size-full wp-image-18734004520356" src="https://woocommerce.com/wp-content/uploads/2024/11/Pre-Order-Product-with-badge.png" alt="" width="980" height="521" />
<h3>Automate pre order for out of stock items:</h3>
Enable out-of-stock products to automatically attain pre-order status and revert to standard products when restocked. This feature comes in handy when merchants are selling unique products, and every stock brings some additional value, forcing customers to pre-order before it’s sold out. When the stock is added, the product’s pre-order status can automatically be removed.
<img class="alignnone size-full wp-image-18734004520365" src="https://woocommerce.com/wp-content/uploads/2024/11/out-of-stock-on-pre-order.png" alt="" width="980" height="791" />
<h3>Dedicated pre-orders listing:</h3>
The extension also keeps an additional record of all pre-order products on a dedicated pre-order listing page. You can view the basic details about the pre-order, which includes the orderid, customer details, payment status, order status, availability date and time, and more.
With separate detailed pre-order information, you can better manage your pre-orders and ensure timely delivery.
<img class="alignnone size-full wp-image-18734004520364" src="https://woocommerce.com/wp-content/uploads/2024/11/Pre-Orders-List.png" alt="" width="980" height="392" />
<h3>Email notification for admin and customer:</h3>
The extension offers the following email notification for customer and store admin to keep them informed about their pre-order product status. You can customize email template and content just like your standard WooCommerce email.
<ul>
<li>Out-of-stock product moves to pre-order (Admin)</li>
<li>Pre-order end date is near (Admin)</li>
<li>Pre-order end date has passed (Admin)</li>
<li>Product is now available (Customer)</li>
</ul>
<hr class="wccom-product-single__section-hr" />
<h2>Improve backorder management</h2>
<hr class="wccom-product-single__section-hr" />
With this extension, you can also improve your backorder management using the following options,
Restrict by user roles: 
Allow backorder for select customers based on their user roles.
Stock availability date & time: 
Add expected stock available date and time.
Custom message and add-to-cart button: 
Show a custom message and change the add-to-cart button label to inform customers about backorder and stock availability status.
Maximum quantity: 
Add a maximum quantity limit to fix a number of orders you can accept when product is on backorder.
<img class="alignnone size-full wp-image-18734004520357" src="https://woocommerce.com/wp-content/uploads/2024/11/WooCommerce-Backorder-management.png" alt="" width="980" height="947" />

Advanced Pre Order and Backorder

Build excitement and boost revenue by offering products on pre-order before they are available. Efficiently manage pre-orders and backorders, offer discounts, set up pay-later or upfront payment for pre-orders, email notifications, and more.

Custom Orders vs Advanced Pre Order and Backorder