Transform your WooCommerce store into a powerful made-to-order business with Custom Orders. This comprehensive extension eliminates the complexity of managing custom product requests by providing a complete workflow from initial customer inquiry to final payment.
<h2>Benefits</h2>
<ul>
<li>Streamlined Quote Process – Customers submit detailed requests through intuitive product forms, eliminating back-and-forth emails and phone calls</li>
<li>Built-in Communication Hub – Integrated ticketing system keeps all customer conversations organized in one place with file attachment support</li>
<li>Flexible Pricing Control – Set custom prices for each request and generate secure payment links instantly</li>
<li>Professional Customer Experience – Customers track their requests through their My Account dashboard, building trust and transparency</li>
<li>Complete Email Automation – Automated notifications keep everyone informed at every step of the process</li>
</ul>
<h2>How It Works (Simple 5-Step Process)</h2>
<ol>
<li>Customer Submits Request – Customers fill out detailed forms on your custom order product pages</li>
<li>You Get Notified – Instant email alerts with all request details and customer information</li>
<li>Communicate Seamlessly – Use the built-in messaging system to clarify requirements and share updates</li>
<li>Set Your Price – Quote the project and generate a secure payment link with one click</li>
<li>Get Paid – Customer pays through the secure link, order enters your standard WooCommerce workflow</li>
</ol>
<h3>Perfect for These Businesses</h3>
Whether you’re creating one-of-a-kind pieces or offering personalized services, Custom Orders adapts to your workflow:
Physical Goods & Makers
<ul>
<li class="p1">Custom Furniture & Woodworkers – Manage dimensions, finishes, and materials per request.</li>
<li class="p1">Jewelry Designers & Goldsmiths – Handle bespoke rings, engravings, and one-off designs.</li>
<li class="p1">Print & Sign Shops – Process unique signage, business cards, and branding materials.</li>
<li class="p1">Apparel & Merch Brands – Offer made-to-order uniforms, sportswear, and branded clothing.</li>
<li class="p1">Artists & Craftspeople – Take commissions with clear project scope and timeline.</li>
<li class="p1">Home Décor & Lighting Brands – Quote and build custom fixtures or design variations.</li>
</ul>
Services & B2B Businesses
<ul>
<li class="p1">Software & Web Development Agencies – Collect client briefs, quote projects, and manage milestone payments.</li>
<li class="p1">Design, Marketing & Creative Agencies – Streamline client requests and proposals directly in WooCommerce.</li>
<li class="p1">Consultants & Coaches – Provide tailored packages or retainer quotes with secure payment links.</li>
<li class="p1">Manufacturers & Suppliers – Manage bulk, OEM, or private-label requests requiring approval steps.</li>
<li class="p1">Construction, Engineering & Trade Services – Handle quoting, materials, and milestone payments for each job.</li>
<li class="p1">Corporate & Enterprise Sales Teams – Manage custom pricing for large or recurring orders.</li>
</ul>
Specialized & Professional Services
<ul>
<li class="p1">Photographers & Videographers – Offer custom shoot packages or event quotes.</li>
<li class="p1">Event Planners & Caterers – Create quotes for weddings, conferences, or private events.</li>
<li class="p1">Interior Designers & Architects – Gather client preferences, plans, and material choices.</li>
<li class="p1">Educational & Training Providers – Sell custom course bundles or workshops by request.</li>
<li class="p1">Repair & Restoration Services – Quote unique repair jobs or refurbishments with images and notes.</li>
<li class="p1">Nonprofits & Institutions – Accept complex service or product requests with approval-based workflows.</li>
</ul>
<h3>Why Choose Custom Orders?</h3>
No More Quote Chaos – Stop juggling emails, phone calls, and spreadsheets. Everything happens in your WordPress dashboard where you already manage your business.
Customer-Friendly Experience – Your customers get a professional, Amazon-like experience where they can track their request status and communicate directly through their account.
Secure & Reliable – Built on WooCommerce’s proven payment infrastructure with secure payment links that protect both you and your customers.
Theme Compatible – Works seamlessly with any WooCommerce theme, inheriting your existing design and branding.
Developer Friendly – Extensive template override system and hooks for developers who need custom functionality.

Custom Orders

Transform your store into a powerful made-to-order business.

The Invoice Payment Option extension for WooCommerce enables you to add a new invoice payment method to let customers place orders without making any payment. Display the new payment option based on user roles, product in cart, order amount, quantity and other conditions.
You can rename the payment method to Pay Later, Pay by Invoice or give it any other name that suits your business requirements. Once the order is placed, the customer will receive the standard WooCommerce order email. If needed, you can also attach invoice PDF with the order emails.
After the order and payment confirmation, you can send a direct payment link using the default WooCommerce feature to let customers pay using the default WooCommerce checkout process. Alternatively, you can choose to receive payment via other channels such as banking checks, cash on delivery, etc.
<h2>Use Cases:</h2>
The following are use cases where this extension can be extremely helpful but not limited to!
B2B Orders:
When working with a company, they usually require an invoice before making the payment. Using this extension, you can allow your customers to place an order without payment. The admin can later on send the payment link to merchants to receive payment via WooCommerce default checkout.
Bulk Orders:
When placing bulk orders, the customers are sometimes reluctant to pay upfront and need assurance before paying. The extension allows them to place orders and once confirmed, they can proceed with the payment.
<h2>Features of Invoice Payment Method</h2>
<ul>
<li>Automatically creates new payment method “Pay by Invoice”</li>
<li>Customize title, description and default order status</li>
<li>Create multiple rules to show invoice payment method based on
<ul>
<li>Customers and user roles</li>
<li>Specific products, categories or tags</li>
<li>Minimum & maximum order quantity and amount</li>
<li>Country, state, city and zip codes</li>
<li>Shipping method</li>
</ul>
</li>
<li>Generate and attach PDF invoice with orders emails (New)</li>
<li>Separate email notification for customer and admin when order is placed using invoice payment option  (New)</li>
</ul>
<h2>Customize payment method label:</h2>
Once the extension is installed, you can configure the newly created invoice payment method from WooCommerce > Settings > Payments. You can customize the label and other details of the payment method. You can also configure the default order status for orders placed using this payment option.
<img class="alignnone size-full wp-image-8520897" src="https://woocommerce.com/wp-content/uploads/2021/09/invoice-payment-option.png" alt="" width="980" height="553" />
The invoice payment method appears along with other payment methods on the front-end.
<img class="alignnone size-full wp-image-8520912" src="https://woocommerce.com/wp-content/uploads/2021/09/Invoice-payment-option-frontend.png" alt="" width="980" height="538" />
<h2>Trigger Invoice Payment based on various condition:</h2>
You can create multiple rules to trigger the invoice payment option based on variations conditions like product in cart, order amount, user roles, country and more.
<img class="alignnone size-full wp-image-8520902" src="https://woocommerce.com/wp-content/uploads/2021/09/Create-restrictions-rules.jpg" alt="" width="980" height="439" />
While creating a new rule, you can configure the following options:
<ul>
<li>Add rule title</li>
<li>Select shipping method (enable invoice payment option for selected shipping method)</li>
<li>Enable invoice payment for virtual products</li>
<li>Enable for selected customers and user roles</li>
<li>Enable for specific cart quantity and amount range</li>
<li>Enable for specific product, product category and tags</li>
<li>Show to selected countries, states, cities or zip codes</li>
</ul>
<img class="alignnone size-full wp-image-8520901" src="https://woocommerce.com/wp-content/uploads/2021/09/Creating-new-rule-for-invoice-payment-method.jpg" alt="" width="980" height="2263" />
<h2>Invoice PDF</h2>
You can attach a customizable PDF invoice with the orders placed using this “Invoice Payment Method”. The extension offers 3 different PDF templates to choose from. You can customize the PDF content and color scheme to match your business needs.
Using the extension settings, you can trigger separate email notifications for both customer and merchants when an order is placed using the invoice payment option.
<img class="alignnone size-full wp-image-18734003700000" src="https://woocommerce.com/wp-content/uploads/2021/09/PDF-Invoice-1.png" alt="" width="980" height="912" />
<h3>Requirements</h3>
Minimum PHP version: 7.2

Invoice Payment Option

Order Now and Pay Later! Allow your customers to select invoice payment option during checkout to place orders. Add conditions to show invoice payment options for specific products, categories, countries, cart total, user roles and more.

Custom Orders vs Invoice Payment Option