Transform your WooCommerce store into a powerful made-to-order business with Custom Orders. This comprehensive extension eliminates the complexity of managing custom product requests by providing a complete workflow from initial customer inquiry to final payment.
<h2>Benefits</h2>
<ul>
<li>Streamlined Quote Process – Customers submit detailed requests through intuitive product forms, eliminating back-and-forth emails and phone calls</li>
<li>Built-in Communication Hub – Integrated ticketing system keeps all customer conversations organized in one place with file attachment support</li>
<li>Flexible Pricing Control – Set custom prices for each request and generate secure payment links instantly</li>
<li>Professional Customer Experience – Customers track their requests through their My Account dashboard, building trust and transparency</li>
<li>Complete Email Automation – Automated notifications keep everyone informed at every step of the process</li>
</ul>
<h2>How It Works (Simple 5-Step Process)</h2>
<ol>
<li>Customer Submits Request – Customers fill out detailed forms on your custom order product pages</li>
<li>You Get Notified – Instant email alerts with all request details and customer information</li>
<li>Communicate Seamlessly – Use the built-in messaging system to clarify requirements and share updates</li>
<li>Set Your Price – Quote the project and generate a secure payment link with one click</li>
<li>Get Paid – Customer pays through the secure link, order enters your standard WooCommerce workflow</li>
</ol>
<h3>Perfect for These Businesses</h3>
Whether you’re creating one-of-a-kind pieces or offering personalized services, Custom Orders adapts to your workflow:
Physical Goods & Makers
<ul>
<li class="p1">Custom Furniture & Woodworkers – Manage dimensions, finishes, and materials per request.</li>
<li class="p1">Jewelry Designers & Goldsmiths – Handle bespoke rings, engravings, and one-off designs.</li>
<li class="p1">Print & Sign Shops – Process unique signage, business cards, and branding materials.</li>
<li class="p1">Apparel & Merch Brands – Offer made-to-order uniforms, sportswear, and branded clothing.</li>
<li class="p1">Artists & Craftspeople – Take commissions with clear project scope and timeline.</li>
<li class="p1">Home Décor & Lighting Brands – Quote and build custom fixtures or design variations.</li>
</ul>
Services & B2B Businesses
<ul>
<li class="p1">Software & Web Development Agencies – Collect client briefs, quote projects, and manage milestone payments.</li>
<li class="p1">Design, Marketing & Creative Agencies – Streamline client requests and proposals directly in WooCommerce.</li>
<li class="p1">Consultants & Coaches – Provide tailored packages or retainer quotes with secure payment links.</li>
<li class="p1">Manufacturers & Suppliers – Manage bulk, OEM, or private-label requests requiring approval steps.</li>
<li class="p1">Construction, Engineering & Trade Services – Handle quoting, materials, and milestone payments for each job.</li>
<li class="p1">Corporate & Enterprise Sales Teams – Manage custom pricing for large or recurring orders.</li>
</ul>
Specialized & Professional Services
<ul>
<li class="p1">Photographers & Videographers – Offer custom shoot packages or event quotes.</li>
<li class="p1">Event Planners & Caterers – Create quotes for weddings, conferences, or private events.</li>
<li class="p1">Interior Designers & Architects – Gather client preferences, plans, and material choices.</li>
<li class="p1">Educational & Training Providers – Sell custom course bundles or workshops by request.</li>
<li class="p1">Repair & Restoration Services – Quote unique repair jobs or refurbishments with images and notes.</li>
<li class="p1">Nonprofits & Institutions – Accept complex service or product requests with approval-based workflows.</li>
</ul>
<h3>Why Choose Custom Orders?</h3>
No More Quote Chaos – Stop juggling emails, phone calls, and spreadsheets. Everything happens in your WordPress dashboard where you already manage your business.
Customer-Friendly Experience – Your customers get a professional, Amazon-like experience where they can track their request status and communicate directly through their account.
Secure & Reliable – Built on WooCommerce’s proven payment infrastructure with secure payment links that protect both you and your customers.
Theme Compatible – Works seamlessly with any WooCommerce theme, inheriting your existing design and branding.
Developer Friendly – Extensive template override system and hooks for developers who need custom functionality.

Custom Orders

Transform your store into a powerful made-to-order business.

<h2>Manage and automate order approvals with flexible rules based on products, categories, tags, and user roles</h2>
Managing orders manually can be time-consuming and prone to errors, especially when dealing with different customer types, payment delays, or high-volume sales. Unapproved or unpaid orders can slow down your workflow.
Order Approval System gives you complete control over how orders are approved in your store. With this extension, you can create customizable rules to manage approvals based on payment status, user roles, and product details. Whether you want to auto-approve certain orders, require manual approval, or set payment deadlines, this plugin ensures a smooth and organized order management process.
<h2>Features</h2>
<ul class="wccom-tick-list-primary">
<li>Order approval based on different conditions.</li>
<li>Set a payment window for orders, with automatic cancellation if unpaid.</li>
<li>Create multiple order approval rules.</li>
<li>Flexible approval workflows: pay first, approve first, or auto-approve.</li>
<li>Apply rules to specific user roles.</li>
<li>Assign rules to individual products, categories, or tags.</li>
<li>Include or exclude products, categories, or tags in rules.</li>
<li>Automate order approvals to save time and reduce errors.</li>
</ul>
<h2>Payment within allowed days</h2>
Set the number of days allowed for payment for each order. If a customer does not complete payment within the specified period, the order will be automatically cancelled. This feature helps prevent unpaid orders from cluttering your system.
<img class="size-medium wp-image-18734005984473" src="https://woocommerce.com/wp-content/uploads/2025/11/Payment-Within-Allowed-Days.png?w=896" alt="Payment Within Allowed Days" width="896" height="196" />
<h2>Flexible approval workflows</h2>
Take full control over your order management by choosing how each order is processed, with multiple flexible workflow options to suit different payment and approval scenarios:
<ul>
<li>Pay and Wait for Approval: Customers pay first, and orders require manual approval.</li>
<li>Wait for Approval and Pay: Orders must be approved before customers can complete payment.</li>
<li>Auto Approve Orders: Automatically approve selected orders, eliminating manual intervention.</li>
</ul>
<img class="alignnone size-medium wp-image-18734005984483" src="https://woocommerce.com/wp-content/uploads/2025/11/Flexible-Approval-Workflows.png?w=861" alt="Flexible Approval Workflows" width="861" height="240" />
<h2>Auto-approve orders</h2>
Reduce manual work by automating order approvals for selected scenarios. Auto approval ensures that trusted or low-risk orders are processed quickly, improving efficiency and customer satisfaction.
<img class="alignnone size-medium wp-image-18734005984488" src="https://woocommerce.com/wp-content/uploads/2025/11/Auto-Approve-Orders.png?w=863" alt="Auto Approve Orders" width="863" height="254" />
<h2>Create rules based on user role</h2>
Apply approval rules to specific user roles. This feature allows store owners to have different approval processes for wholesale, retail, or VIP customers. If no roles are selected, the rules apply to all customers.
<img class="alignnone size-medium wp-image-18734005984489" src="https://woocommerce.com/wp-content/uploads/2025/11/Create-Rules-Based-on-User-Role.png?w=865" alt="Create Rules Based on User Role" width="865" height="127" />
<h2>Assign rules to product, category, and tag</h2>
Easily assign order approval rules to specific products, categories, or tags to tailor your workflow to your store’s needs. This feature allows you to determine exactly which items require approval, giving you full control over your inventory management.
<img class="alignnone size-medium wp-image-18734005984491" src="https://woocommerce.com/wp-content/uploads/2025/11/Assign-Rules-to-Product-Category-and-Tag.png?w=886" alt="Assign Rules to Product, Category, and Tag" width="886" height="304" />

Order Approval System

Manage and automate order approvals with flexible rules based on products, categories, tags, and user roles.

Custom Orders vs Order Approval System